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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025

Complaints 13293

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5158

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8135

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Address: PTC, Thuraipakkam,OMR, Chennai-600097, Chennai, Tamil Nadu, 600097

On month of september and october, in indian oil petrol bunk, ptc, omr, chennai-600097.
I was trying to fill fuel using paytm after seeing paytm boards, but staffs are refusing to fill fuel for paytm transactions by saying it verbally, but paytm signboards are present and working.

This is misleading and causing confusion, whether to use mobile wallets or not in bunks.
Please address this issue.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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R

Raj1223@

from Mohali, Punjab

Oct 14, 2019

Hello Sir
My name is lalita Devi consumar no cx70793355 booking date[protected] hai mujhe abhi tak delivery nhi hua hai
Sir aur Cash memo [protected] hai booking number 298309 shall be delivered
But Sir mujhe abhi tak delivery nhi hua hai please sir help me

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Address: Vadodara, Gujarat, 390002

Recently i have booked a gas via ivrs, and i received a message of gas delivered today with the case memo id number, but i haven't received any gas yet. Tried to contact the iocl support number as well but they never respond. Also the web portal is not working as it's not even loading. How can i rely on the online booking if no guarantee of receiving it to the correct address, not sure where they have delivered.
Please help if you can do something regarding this.

May 28, 2020

Complaint marked as Resolved

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Indian oil.

65, manipal county road, aishwarya crystal layout, singasandra, bengaluru, karnataka 560068

Pretty bad experience whenever i visit this place. Customers are treated badly. They shout on the customers for the mistakes of their own. Today i have asked for receipt after filling my bike with 300/- worth petrol. The staff gave all kind of excuses not to give me the receipt. I will see if i can send raise complaint to the authorities to check if this pump management can be taken to the task for apparently trying to evade taxes by denying receipts to the consumers.

Please check all the reviews in google - you will get to know.

If you are not taking action, indian oil will loss its name.

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Address: 700111

My reg. Mobile no. [protected] pertaining to my indane lpg connection no. 10902 needs to be replaced by my new ph no. [protected] due to some unavoidable reason.

I do get my lpg cyllinder delivered through roy & dutta enterprise situated at h b town sodepur kolkata 700111,

You are requested to be kind enough to resolve my problem and oblige may i get the confirmation pls.

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Address: Obra, 231219

Dear sir, i have a gas connection with indane gas agency, m/s obra gas service, obra sonbhadra, uttar pradesh, customer number 16203 name sanjay kumar singh since last eight years. Every time when i booked a sylinder over phone they never delivering on time. I had booked a sylinder on 27th september 2019 but i have not got delivery till now. Then i reached agency today, they tell me to query about my booking and when comes your number then you carry your sylinder.
A lot of consumers passbooks have been put by distributer. After that gas sylinders are sold upto rupees 1000 to 1200 through black marketing.
Please take a hard step against these types of systems created by this distributer.

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Address: No.356c, west avenue, mkb nagar,, Chennai, Tamil Nadu 600039, Chennai, Tamil Nadu, 600012

I have done refill booking of cylinder long before. It was supposed to come on 30-sep-2019 as per the message received. But i got a message on 30-sep-2019 saying it has been cancelled due to price change. I don't understand why it has been cancelled, since we have already waited for more than 10 days. Again, i did the re-booking of cylinder on 30-sep-2019 and cylinder is yet to reach us. We have already visited 2 times. I don't understand how this can happen. We are a tax paying citizen. Our cylinder got over on 3-oct-2019 and we have borrowed the cylinder from our neighbor saying that we will get in few days. But its yet to reach us. Our consumer number is 27440

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Address: No34/19, Pethachettipuram, 3rd Street, Rayapuram,, Tirupur, Tamil Nadu, 641601

Inspite of repeated service compalints 1 [protected] 1 [protected] 1 [protected] 1 [protected] and[protected] til subsidy not yet credited only mechanical reply to the requests stating it is credited to the account also getting calls from indian oil office thru land line[protected] on 08th at 1108am the spoken in rude manner the concern company have lack of administration and poor service to their customers they are not in a position to resolve any issue simply close down the complaints without any feed back to the customers it should be focused and relevant steps has to be taken

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మామిడిశెట్టి వెంకట్

from Razole, Andhra Pradesh

Oct 24, 2019

Sir,
I have swiped my credit card on 29/09/2019 of below outlet, my A/c statement amount will deducted but dealer told to me we have not received money and his behavior very rash, he told to me I am not respond you do any think .

మామిడిశెట్టి వెంకట్'s reply, Oct 19, 2019

My Card No : 5605620209100300 Name of M.V.Rao Axis Bank,

మామిడిశెట్టి వెంకట్'s reply, Oct 19, 2019

If you clarification please observe CC footage in office at 7:20 to 7:40 AM on 19/10/2019

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Address: Siwan, Siwan, Bihar, 841226

Sir, i have booked my indene gas on 16.9.2019 online. But till date i have not recd my cylender. Gas agency name m/s parvati gas service (177300), p. O. Siwan, bihar. My consumer id is[protected][protected]).

I have recd sms that your cylender is delivered. But actualy i have not recd my cylender.

Why they are making fool to us?.

Pl lookforward this matter.

Thanks.

Pushpa singh

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Oct 10, 2019

Updated by Raja Singh LPG Subsidy of Rs.143.19 has been credited to your A/c No.XXXXX241226 on 10/10/19.Download YONO @ www.yonosbi.com

Sir I have not recd my cylender but as per above sms I have recd gas subsidy.

This our Nation.

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Address: 600048

On 9th october 2019 i had paid for indane (Indian oil) gas booked from registered number #[protected] using the link sent as message. Paid rs. 622 via paytm upi. Amount got debited from my bank account but got a message in my registered number that payment was not successful. I would like to know what is way to contact customer services as i am not sure whom to check. Request you to help.

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Address: Hengrabari . Near BJP office madhuban path . House no 15. Assam 781036, Kamrup Metropolitan, Assam, 781036

Sir./ madam
I hve got connection for lpg gas cylinder on march 2019. I hve provide all documents like bank details everything but now its almost 6 months running i till not get my govt subsidy. Every time distributor and guwahati head office give me false commitment. Pls help me regardind the same.

My email address. [protected]@gmail.com.
My registered mob no.[protected]
My distributor.. Hangsha gas agency. Address. Hengrabari. Guwahati. Pin 781036

Pls reply in my above mail

Othee wise i will take help from consumer court

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Address: 226010

Sir/madam, i have booked one cylinder for refill on 06/10/2019 my consumer number is cx11643257 and booking number is [protected]. Yesterday i received a message from iocl that your cylinder is delivered but in fact i have not received that cylinder. Please look into the matter and arrange for delivery of the cylinder.
Thanks and regards
Pavan kumar
2/490, vivek khand, gomti nagar, lucknow-226010

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Address: Begumpet

Cheat customers. The meter is tampered with. I was gtg petrol filled, suddenly the meter went back to 0. The attendant saod electricity went off. Then he quoted some number that this much was filled but my car tank showed a discrepancy. So i asked him to fill the gap. He argued a lot but finally agreed. Then i cd see the meter moving to the gap amount which was about rs. 150/-. As soon as it was filled the attendant asked me to move out as other cars were cmg. But outside i noticed that i had exactly the same amt of petrol as earlier!! While the meter moved to show petrol filled for rs. 150/-, it was actually 0!! I was shocked but by that time i had driven ahead in the traffic. I had lodged complaints with iocl but nthg happened. No response. Sivam is still going strong... As i see cheating more consumers out of their hard earned money.

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A

akjha120

from Delhi, Delhi

Oct 8, 2019

Sale petrol mix with kerosene at prem petroleum.sarisab pahi (847424)

Not give original bill

Plz look at this matter sir

sivam petrol pump begumpet - Comment #3554008 - Image #0

S

Shobha Gulati

from Noida, Uttar Pradesh

Oct 8, 2019

I booked gas on 29/09/2019 amt paid AMT.590/- online but amt. debited my account and not reflected in iocl
We want cylinder but Ashu gas West Delhi has not received the amt.thatswhy we have returned the cylinder but this issue of 590/- when will it be solved and company will issue zero money slip for cylinder

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Sir, i am a consumer of indian oil corporation, always getting gas refill cylinder late from my distributor, but this time what i say, i booked two cylinders in the name of shyam babu shaw & uma shankar shaw with a contact no. [protected] on16th & 28th of september, but i did not get any refill till today, 6th of october 2019. It seems my distributor, m/s. Titagarh somali jyoti indane is doing blunder by not providing the same on time. You are requested to take necessary step soon in this regard. Contact no. [protected]

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K

Komal pinky

from Delhi, Delhi

Oct 8, 2019

Dear Sir,
My gas connection papers are missing so want to duplicate copy. Please guide how to get back

A

anilkr6620

from Muzaffarpur, Bihar

Oct 8, 2019

Dear sir
I am Indane consumer and my booking no. 207965 my cash memo no. is [protected] and date of cashmemo is 1909.2019.The gas is not delivered till today. kindly take a hard action.

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Address: A-17 VEDRAM COMPLEX MAIN ROAD BHIWADI, 301019

Respected sir,
I am a holder of connection by consumer no.7434317, our distributor is bhiwadi indane gas service, bhiwadi, rajasthan,. My name in the connection card is mentioned as vikas kumar singh, but the correct name is vikash kumar singh. The addhar card has my name as vikash kumar singh. I request to you to change my name as mentioned above and direct the distributor to make the changes.
Thank you very much.

Yours faithfully,
Vikash kumar singh
Mob.[protected]

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Address: 66-B, Saraswati Nagar, Ambala, Haryana, 134003

An lpg cylinder has been delivered to me on 23.09.2019 against my consumer number [protected] and an amount of rs 609/- has been changed for that. But an amount of rs 61/- has been credited to my account. Hence it requested to take appropriate action against the concerned. It is also intimated that this is the second time that the correct amount has not been credited to my account.

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A

ahir ranchhodbhai

from Delhi, Delhi

Oct 8, 2019

My gash card slips lost
Not transfer

non credit of subsidy on lpg - Comment #3553990 - Image #0

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Address: 100 feet road

Dear sir

Reference to the subject petrol bunk i was visitng pondycherry my sister place from chennai on the day 5th october evening on my kia seltos htx plus diesel vehicle, i stopped by the nala bunk to fill diesel, the bunk filled 59.2 liters of diesel i am attaching the credit card bill copy given at the bunk

However to my surprise my tank capcity as per the manufacturer spec is only 50 liters, then how then the meter showed 59.12 liters either the machine is not delivering the fuel as per measurement required.

Since this vehicle was new i was also not sure of the capcity
Hence allowed them to fill beyond 50 liters

I feel i may be cheated by the bunk kindly look into this and take action as required, so that no further public is cheated

Thanks

S. Rajaganapathy
[protected]
[protected]@yahoo.com
No.32 padmavathy nagar 2nd street virugambakkam chennai 600092

+1 photos

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M

Miral sabhaya

from Delhi, Delhi

Oct 8, 2019

I have indane gas connection from last 4 yrs but not any subsidy amount refund by govt is not credited in my account.
Consumer no.[protected]

nala service centre pondicherry iocl petrol bunk - Comment #3553855 - Image #0

nala service centre pondicherry iocl petrol bunk - Comment #3553855 - Image #1

S

sivanantham m

from Delhi, Delhi

Oct 8, 2019

Sakthi oil kulathupalayam
Karur
This dealer cheated customer for every day less quantity of petrol only full

A

Apurba Kumar Biswas

from Delhi, Delhi

Oct 8, 2019

Never Load Fuel

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Consumer no [protected], name sima devi
Distributer name-sayta gas service patna
Two cylinder delivered one on-14/08/19
Second on-28/09/19
But no subsidy received.
Sir, in continuation with my above request i want to submit that i had been to my indane distributer twice for the purpose and all my details verified and they confirmed that all is correct their but i am still waiting to receive the subsidy. I am working as maid and am urgent need your help sir. Kindly help sir.

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Address: Rajnagar Nangal, Rupnagar, Punjab, 140124

This is against the lpg distributer - nangal gas service, bhakra road, nangal 140124
Every time, i book my cylinder through phone and promptly get a text saying that my cylinder has been delivered.
However, no cylinder is delivered till i call them up repeatedly
It is very irritating and i want a strict action against this on priority.
Consumer no - 03631 (Rajnagar, nangal, punjab 140124)

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Address: Dwarka, Sector 9, Raj Nagar, New Delhi, Delhi 110077, New Delhi, Delhi, 110075

IOC Fule Station, Location - Sector 9, Dwarka, New Delhi-110075, near ITL public school
Puncture Man guys are deliberately puncturing the tubeless tires from the side so that they can sell the tube and earn money.

I already suffer twice and didn't know that they are doing that, but when today i saw it while doing with others then i knew it.

I also informed Manager of the station immediately but seeing his response bot sure if he is going to act or not.

Please do the need full.

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Address: 8-13, near railway track undi, 534199

Hi sir,

I took new connection from Sri Shankara sai indane agency, undi, West Godavari they charged 4100/- for new connection. But when I asked for the break up of 4100/- they denied to answer and said it’s for security and installation charges.

They handover following things with the bond, book and online slip.

- one gas cylinder
- regulator and pipe

Requesting your intervention and share the details for 4100/- breakup

+2 photos

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