Indian Oil Corporation [IOC] Complaints & Reviews

Address: New Delhi, Delhi, 110053

Sir/madam
Sir i had paid an online lpg gas payment of my consumer no18949 with bank transaction no[protected]Iocl references no-rf[protected]) on dated 25/08/19 at 14:11hrs from my icici bank upi the amount is debited from my bank but indane gas reply by email that your transaction not successfull, so i had again paid online through my credit card with reference no[protected], still my debited amount not reverted to bank account, after query from bank reply that amount not received from indane side.
Kindly look after this issue.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: 222/3 Nandini complex ,AF stn Bhisiana, Bathinda, Punjab, 151201

Sir, i booked the lpg gas cylinder on 20 aug 2019 my sbi account is linked with aadhar card, kyc form already submitted. All documents have given to gas agency. But subsidy not credited to bank account. I already made a complaint about same matter (Not credited subsidy) on previous booking of lpg on 09 apr 2019, & subsidy credited 07 jul 2019. But on latest scenery ioc representative told me my sbi account is not linked with ioc, my lpg payment cutting occurred through sbi visa card. But subsidy repayment not happening. Take necessary action on this complaint.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Sep 06, 2019

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BanksIndian Oil Corporation [IOC] subsidy not credited to my sbi account
Indian Oil Corporation [IOC] — subsidy not credited to my sbi account

1 Review
222/3 Nandini complex, AF stn Bhisiana, Bathinda, Bathinda District, Punjab, India
Sarath.m on Sep 6, 2019
Mark as Resolved

Sir, i booked the LPG gas cylinder on 20 Aug 2019 my SBI Account is linked with AADHAR card, KYC Form already submitted . All documents have given to gas agency. But subsidy not credited to bank account . I already made a complaint about same matter ( not credited subsidy )on previous booking of LPG on 09 Apr 2019, & subsidy credited 07 jul 2019. But on latest scenery IOC representative told me my SBI Account is not linked with IOC, my LPG payment cutting occurred through SBI Visa card. But subsidy repayment not happening . Take necessary action on this complaint.

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Address: Indian Oil Corporation Ltd. COCO Vasna, Vadodara, Gujarat, 390007

The attendants at petrol pump distract the customer and fill less petrol by continuing from where the previous persons petrol was filled. today i was getting a refill for 100rs when the lady in front of me got 30rs petrol filled. when my turn came the attendant filled my vehicles tank for 100rs and then he asked me if he should fill for 130rs. I refused and immediately i had a doubt that hes cheated me with 30rs thats why he is insisting to fill 30rs more of fuel. This happened with me earlier as well in this same IOCL petrol pump when i was cheated for 80rs out of 200. that time i immediately got to know as the fuel indicator clearly showed the lesser fuel. that time also the attendant asked me if he should fill in a little more petrol than 200 rs. That time i fought furiously and got my petrol back but this is happening again and again so looks like these people have not stopped their cheating tactics yet. They work in teams. 2 people standing together to distract the person and then give lesser fuel. i believe they target women more.

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Address: indira road, IRA65, Edappally, Ernakulam, Kerala, 682024

My lpg regulator knob got broken, while fitting new cylinder on 10th august 2019. The dealer super gas is demanding connection receipt and consumer book for replacement. The documents are missing during house shifting, since 1988. Dealer was supplying cylinders, till date. There was no response from the dealer, till date on this complaint.
Please help.
Consumer no.:103565.

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Address: Tarulia 1st Lane, Kestopur, Kolkata, 700102

The complaint is against vikas distributors (Indane lpg gas distributors)

Address: suraj apartment, canara bank building, new town, kolkata - 700156, opposite of dlf and ibm complex. Phone number[protected],[protected]

Whenever i try to contact them post 10 pm they say their system is not ready/upgraded and i need to call after 10:30 pm. After 10:30 pm they still need time for their system to be upgraded.
Post that i can not get hold of them because their number is not reachable and if reachable they do not answer the call. The numbers are mentioned above. This is ridiculous. I had to report a gas leakage, emergency complaint but no one picked up the call. Their behavior is also very rude.in one word they are not customer centric. They do not want to help customer. This is not expected at all. May of my friends have the same complaint against them.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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ဗ

ဗီူ ဗီူ ဗီူ ဗီူ

from Varanasi, Uttar Pradesh

Sep 6, 2019

I booked my gas on 2/9/2019 but online payment failed and balance deducted in my account
My consumer no. Is CX29530070
My LPG ID Is [protected]
So please as soon as reply me about this failure

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Address: Kamrup Metropolitan, Assam

I have booked for refill of lpg cylinder on 13th august, 2019, but till today (03/09/2019) the distributor has not given the same. Last week i have personally visited two times to the distributor office to know the matter. Every time the officials of the distributor told me that today you will get the lpg cylinder, but no delivery man come to my home yet.
My consumer no. Cx24337349
Distributor's name: city gas service
Distributor's code : 160868

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Kanke Road, Ranchi, Ranchi, Jharkhand, 834001

I booked gas refiling through sms on dt-21.08.19 with devi gas service at kanke road, ranchi. The cylinder refill was received on 22.08.19 but till date subsidy has not been credited in my account uptill now even after 10 days of receiving the refill.

Consumer no. - x14399
Lpg id is[protected]

Consumer name - deepak sarawgi, ranchi

My dealer
Devi gas service
Kanke road, ranchi, jharkhand

Sep 9, 2019

Complaint marked as Resolved

No steps taken by the company. I called up the toll free number, where it was informed that delivery of cylinder has not been updated and hence subsidy not credited. Then i got in touch with the dealer (the most tedious work) who said talk to your bank as we cannot do anything but on informing that I have spoken to IOC they fll in line and did the required.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Rajvi pura kasba itadara, Gandhinagar, Gujarat, 382845

Hafisha k pathan
Rajvipura kasbama village itadara
Ta mansa
Dist gandhinagar
Pin 382845
My adharr.[protected]
Mo.[protected]

Agency address
Siddheshwari indane gramin vitrak
At & po itadara
Ta mansa
Dandhinagar
382825
Mo[protected]

Dear sir
Me pathan hafisha karim khan

Mene apki agency 2 sal se chakkar laga rahi hu magar meri refill mujhe gas agency wala nahi de raha bar bar bolta hai ki prose me hai magar mujhe refill nahi de raha so pls help me aur mujhe agency me se ujvala gas dilane ke liye help me...

Wo mujhe anap sanap bol ta hai pls mujhe connection delao sir hu chula par jamvanu banavu chuu pls help meeeeee

Hafisha pathan
[protected]

Mo. [protected]

Sent from yahoo mail on android

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Indian Oil Corporation, Adyar, LB Road, Near Signal (Adyar Kamal Store), 600020

Hello team

Good morning.

Myself a. Anand mobile number [protected]. I went to indian oil petrol pump today sunday timing aproximate 18:15 pm to 18:50 pm. Near ice cream shop two filling pump is there. Out of two, near corner side filing station, i have asked a person weared cap to fill petrol for rs. 200. He told to me to check reading. I did not check. Finally he noticed that filled rs. 100 only. He requested to fill petrol once again for another rs. 100 that he missed. But, i was ignore to fill again. I put key on my pulsar two wheeler bike number tn14 b5275 and started bike, while checked my petrol indicate nothing showed. It showed tank is empty popup. I doubtfully asked that filling person. He informed another person to show the reading in manager room. I went to inside and checked. Even i was not satisfied. I asked that person to need to open my petrol tank pipe and check. Initially he refused to do that. After that he did with white color measurement cane. He tried to dry out my tank petrol fully using the small pipe. But, petrol not came out from tank. Then he opned the downside tube near main reserve volve side and start to fill in the cane. But only 500 ml and 250 aproximately filled 700 ml petrol was there. But, as per record he filled 1.37 ltr for 100 rs. Then indian oil worker told me to fill 100 rs. Fresh again and additionally provide me that 500 plus 250 ml petrol to me. There is must be fraud happened.

Kindly note:

1. My tank is not fully dried. There is a possible of 400500 ml petrol is possible in tank already.

2. I did not collect bill.

3. Adyar indian oil petrol bunk near pm hospital l b road adyar kamal book store

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Sep 21, 2019

Updated by e commerce Pls find additional information. Kindly Note: To get more sales. also they are mentioned that "Company Owned Pumb and Direct Selling". They are confusing customer.

Dealer CASH SALES - COCO INDIRA NAGAR
State Tamil Nadu
District CHENNAI
Result based on SAP Code239858

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C

catchmekanth

Sep 3, 2019

Opp. Lemon tree hotel Hyderabad there is an Indian oil pump. Today i poured the petrol 4 litres. They charged me 317 Rs. Please register this as compliant.
My name is srikanth ([protected])

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Address: 1A,Partap Bhawa Road no-1 Basant vihar,, Near Sahajanand chowk, Ranchi, Ranchi, Jharkhand, 834002

I have booked gas refiling through online on dt-21.08.19 after booking massage display as below-
Booking for con no cx11300149 is registered with ref no.200185. Refill expected delivery:2-4 days. Ensure pre delivery checks viz. Weight & seal before delivery dt-21.08.19
But till date gas not received, my service center is as below
Anand gas service
Ranchi jharkhand
Regards
Shiv raj rudra
Ranchi
[protected]

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Address: Aditi gas, h b road, Ranchi, Jharkhand, 834008

Dear sir

I have a gas connection with indane gas agency, "aditi gas" h b road, ranchi. My consumer no: 28692 in the name of bindeshwari prasad singh. Every time when i book over phone they never deliver gas cylinder on time. I have booked a refill cylinder in 2nd week of august but till now i haven't got delivery. Please do needful.

Bi deshwari prasad singh
Con no 28692
Contact [protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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S

Sinkal Tiwari

from Mumbai, Maharashtra

Sep 3, 2019

सर्
मै आनलाइन रजिस्ट्रेशन किया था पेट्रोल पंप के लिए तीन दिन बाद फोन आया की आपका चयन हो गया है आप 10000 रुपया पेट्रोल पंप चयन के खाते में 23 जुलाई को दिया उसके बाद 5 लाख जमा करने को फोन आया था मै नहीं दिया कोई कसे बिना सबूत के पैसा दे. प्लीज आप अगर सब सही हो तो पेट्रोल पंप दिलाने की कृपा करे या मेरा 10000 रुपया वापस करायें. धन्यबाद

Reply

Sinkal Tiwari's reply, Sep 2, 2019

Please refund my rupee Or give me petrol pump

S

Sinkal Tiwari

from Mumbai, Maharashtra

Sep 3, 2019

सर्
मै आनलाइन रजिस्ट्रेशन किया था पेट्रोल पंप के लिए तीन दिन बाद फोन आया की आपका चयन हो गया है आप 10000 रुपया पेट्रोल पंप चयन के खाते में 23 जुलाई को दिया उसके बाद 5 लाख जमा करने को फोन आया था मै नहीं दिया कोई कसे बिना सबूत के पैसा दे. प्लीज आप अगर सब सही हो तो पेट्रोल पंप दिलाने की कृपा करे या मेरा 10000 रुपया वापस करायें. धन्यबाद

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Address: ADITI GAS, H B Road, 834009

Dear sir i have a gas connection with indane gas agency, "aditi gas" h b road, ranchi. My consumer no: 28692 in the name of bindeshwari prasad singh. Every time when i book over phone they never deliver gas cylinder on time. I have booked a refill cylinder in 2nd week of august but till now i haven't got delivery. Please take a hard step against these types of system created by some distributers.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560015

My indane gas refilling consumer no cx12953272 i got msg from indane gas for online payment i paid through by my debit card 575rupees.. My online payment order no[protected] my invoice no[protected].. After that gas agency guy asked for payment by card only we paid two times for one gas refilling pls refund for the online gas payment.. We paid online payment and also by card payment through cylinder boy so kindly pls refund the online transfer amount 575

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This is to inform that the pump at sarai kale khan at new delhi, has pump machine which will show meter starting with zero and at the end it will just change to amount you asked.
I had this scenario twice when i asked them to fill diesel for rs 500,
(Cause of emergency only i come to this station and take only fuel worth 500), the meter will start at zero and till 450 it will jump to 500.
You tell them then they shout and misbehave,
So kindly look in to this matter seriously as they are giving wrong message for your brand and creating people.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Aug 29, 2019

Updated by Prk M123 Yes they are cheater

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Address: H No - 2892/36, Singhara Chowk, Sadar Bazar, Delhi - 110006, New Delhi, Delhi, 110006

Hi Team,

Greetings of the day !

Why convenience allowance_Indane Booking Payment via Online_Customer ID# 8076_Bhuder Mal

Customer - Bhuder Mal
Customer ID - 8076
Gas Agency - Khan Enterprises

I booked my LPG gas cylinder (which is in my father's name - Bhuder Mal) of ₹ 574.50 however Indane charged ₹ 581.29 mentioning that ₹ 6.79 is the convenience charge.

I would like to differ from this unjustified explanation since I spent my mobile data and time while making this payment from my HDFC Credit Card and I have been charged this additional money of ₹ 6.79 too.

I would request Indane to stop charging this convenience amount in future and also adjust my ₹ 6.79 in my next booking.

I also tried to complain through customer care complaint option but nobody picked up the call

Regards,
Manoj Mal

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: 5, Rajiv Gandhi Nagar 3rd Street., Thathankuppam,, Chennai, Tamil Nadu, 600049

I am an indane customer with id no. [protected] attached to m/s. Jeevan indane gas agency. Villivakkam. I booked a refill on 27th august with id no.[protected]. On 28th august i received a message that cylinder was delivered under invoice no.[protected]. But actually i have not received it yet.
Though oil companies are taking earnest efforts to see that cylinders are delivered to the genuine customers by introducing otp to customer`s rmn, this sort of malpractices could not be weeded out since some sort of lethargy exists with implementing agencies.
I request action against the erring delivery boy and the dealer for not insisting the delivery boys to note the otp on the return invoice to streamline the system. I also request that cylinder be delivered to me without insisting me to book online again for no fault of mine.
For enquiry you may contact me over [protected].
Thanking you,
Ramesh.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Mahesh gas agency Baas mandi chauraha near naka hindola, Lucknow, Uttar Pradesh, 226004

Dear sir,
I have visited recently to agency bcoz my subsidy had stopped from last six months. I have told this to manager of the agency.manger was very rude.he nothing responded for the same when I insist to look this matter then he was shouting on me & said I can't do anything regarding this...He asked me go from here & do as u want I don't care...I am feeling very ashamed people behaving like this such a reputed company like iocl...
So I have to requested to you plz resolve the issue as soon as possible.thank you
Regards
Anuj kumar shukla
285 ka /309 sanjay nagar aisbagh Lucknow 226004
[protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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T

technical ankush jha

from Mumbai, Maharashtra

Aug 29, 2019

Sit due to unkhown click on give up supsity i have not recived my subsidy in bank acount so sir kindly help me lpg id[protected] consumer number [protected] distributer code 177304 ragisterd email id [protected]@gmail.com

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M

M.k.dia

from Mumbai, Maharashtra

Aug 29, 2019

गोदाम पर स्थित कर्मचारी द्वारा मेरे साथ अशोभनीय व्यवहार किया गया एवं सिलेण्डर देने से मना कर दिया और कहा गया कि बाइक बाहर खड़ी कर दो। शालीनता' तो दूर कर्मचारी श्री भगवान रावत द्वारा यह धमकी कि कर दो मेरी शिकायत, कुछ नहीं बिगड़ने वाला ।

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S

Singhvijay2283

from Delhi, Delhi

Aug 29, 2019

Mixing petrol serving
Whn asking for right they r fighting and tore my 2000 note
Arguing owner
Very bad experience

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Address: G4, RUPAM, SUNDER GARDEN, SANJAY PATH, DIMNA ROAD, MANGO, JAMSHEDPUR, 831012

Sir/madam
My consumer no - [protected]
Name - mrs. Shreya pramanik
Distributor name-green indian service, mango, jamshedpur-831018

My booking no/date - 837403/9.08.2019, etd-4-to 6 days.
Cash mamo no - [protected] (Massage has send on 13th aug 2018)

Complain - how much take time for reach? Still it is pending. Now i have gone for enqury but they have told me wait for more 2 days. Now please told me what is our guilty?

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Address: Chennai, Tamil Nadu, 600088

Dear sir,
I drive my car for filling petrol for my car (Maruti swift) on sunday (25th august 2019, 11:05 am) at the above said petrol bunk. I asked the person working there to fill the petrol for inr 1000 (The pump near the road). But the staff initially filled for inr 200 and stopped, (But i could not hear any noise of petrol flow). I told him that i asked for inr 1000, after that, he once again inserted the gun and filled petrol for inr 800.
When i requested for the bill, he gave bill for 800 only. When i asked for the previous bill (As per the order it should be 200 followed by 800), he could not able to produce because the machine did not actually run at the time. He argued with me for long and asked one more lady staff to restart the machine and again he inserted the gun in car petrol tank without filling.
Actually, i lost inr 200 on that day and they cheated.
I request you to take necessary action against those people

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Address: Vill-Chandpur (Bose Bagan), P.O.-Sonarpur, Dist- South 24 Parganas, Kolkata-700001, Kolkata, West Bengal

My name is pijush kanti ray.in my house there is a gas connection of my wife's name smt. Mili ray having connection no. 19602 in sonarpur gas services. But delivery person is charging 40-50 rupees more than bill amount every time of gas delivery saying that the agent do not pay any paise for this job and also carriage charge of cylinder. If anybody refuses to paid excess amount the deliveryman threatened not to delivery to the next time. He is cheating village people. I am raising this complaint on behalf of my wife as well as village people.

Contact: [protected]
Mail id: [protected]@gmail.com

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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A

abhi.khare

from Bengaluru, Karnataka

Aug 29, 2019

The gas station people charged us 200/- for 1yr car pollution whereas the actual price mentioned on the pollution certificate was 125/-

Indian Oil Corporation [IOC] Complaints & Reviews

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iocl gas booking amount deducted but transaction failed reply from iocl and refund not initiated

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subsidy not credited to my sbi account

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petrol filling cheating tricks used by attendants.

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lpg regulator

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pathetic service provided by distributor

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i am complaining about not delivery of gas cylinder (lpg)

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subsidy on lpg not credited

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not provide refill

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petrol quantity... not filled petrol but they collected money rs. 100.. then they filled again 100 rs.

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gas not delivered till date

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not getting gas cylinder delivery of consumer no 28692

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not getting cylinder on time after booking of more than 15 days

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two times payment for one gas refilling

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wrong meter at sarai kale khan pump

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convenience charge for online payment

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lpg cylinder not supplied. but message received as cylinder delivered. request action against the delivery boy and dealer - regular.

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subsidy not credited in my account from march

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om sakthivel agencies petrol pump - adambakkam chennai 88

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delivery person is charging rupees 40-50 amount than actual cost of cylinder.

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