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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 113

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S
Sourabh Kahalekar
from Mumbai, Maharashtra
Aug 2, 2019
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unable to book gas cylinder no resolution from 15 days

Address: Pune, Maharashtra, 411045
Website: cx.indianoil.in

I am unable to book gas cylinder online showing error.
While booking through ivrs, i got booking reference number every time i booked. (3 times - 18 july, 29 july, 2 august) but my booking history doesn't show any booking during this period.
I called customer care several times but no resolution.
No way to book manually with distributor also.

How can i get cylinder?...
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S
shadaabkhan406
from Mumbai, Maharashtra
Aug 1, 2019
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Address: 80 Feet Road, Opposite Passport Office, Koramangala, Koramangala 8th Block, Koramangala, Bengaluru, Karnataka, Bangalore, Karnataka

There is a Indian Oil petrol bunk in kormangala 8th block, Bangalore Karnataka named as KAVERI SERVICE STATION.

This petrol bunk is cheating lot of customers specially those who are filling bigger amount of fuel. They distract the customer by asking various questions and in that process they don't start filling the fuel from zero, instead they start filling from where the last customer has left off. Surprisingly all the petrol bunk staff does that and when we confront, they abuse the customer a lot.

Below is the full address of the petrol bunk and if you look into the google reviews you will find lot of people saying the same. Please take necessary action.

Kaveri Service Station
No. 5, 6, 7, 80 Feet Road, Opposite Passport Office, Koramangala, Koramangala 8th Block, Koramangala, Bengaluru, Karnataka 560095
[protected]
https://maps.app.goo.gl/fCivbYDeq8bq8sKA6
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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When I visit this below link to find my Indane LPG consumer ID, I always get message " server is down, please try again later" I tried day after day but same response.

https://indane.co.in/findlpgid.php

Hope there is someone assigned to check such bugs on your website.
Reply
SISODIYA DILAVAR's reply, Aug 7, 2019
Pls send your mobile number
SISODIYA DILAVAR's reply, Sep 8, 2019
Pls answer me
ગોડાવુનેથી બોટલ લેતા રૂપિયા વધારે લીધા અને ડિલિવરી ચાર્જ રિકવેસ્ટ કરતા પણ પાછો ન આપ્યો

હું ૩ વર્ષ થી indane gas નો કષ્ટમ૨ છું
અને દર વખતે ડીલવરી સાર્જ લે છે અને હું એક નહી પણ તેવા હજારો ગ્રાહક છે
આવો ભષ્ટ્રાચાર ચાલી રહ્યો છે
આનો જવાબ તરત આપો

તેની ડીટેઈલ હું નીસે મુજબ મોકલું છુ

increase in cheating in io petrol bunk bangalore - Comment #3504162 - Image #0
increase in cheating in io petrol bunk bangalore - Comment #3504162 - Image #1
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SISODIYA DILAVAR's reply, Sep 28, 2019
Pls answer me
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    manjushaa
    from Mumbai, Maharashtra
    Aug 1, 2019
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    Address: Navaikulam P.O. Kallambalam, Thiruvananthapuram, Navaikulam, Kerala - 695605

    On the way to trivandrum, we had to get air filled in our vehicle tyre and came across indian oil lump (Operated by rumeeza fuel, navaikulam, kerala). However, though the air machine was completely functioning, they refused to fill air and routed us to a commercial "puncture store" located inside the petrol pump premises (5-10 meters away from the free air provided by indian oil) and charging exorbitant price for free air. Free air is legally the right of every customer and this action does not reflect good on indian oil. As a loyal customer of indian oil petrol, this is a very disappointing service.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      S
      Sachchida Nand Choudhary
      from Mumbai, Maharashtra
      Jul 31, 2019
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      Address: Laheriasarai, Darbhanga, Bihar, Darbhanga, Bihar

      My ioc consumer no. Is [protected]. I am the consumer of indane log gas. I had booked no. Online for supply of gas on 20.7.19, we received a massage on july 30 'your cylinder is delivered with cm no. [protected]. Please give feedback ' but yet no cylinder is delivered. Please look into the matter and take necessary action. Anju choudhary, laheriasarai
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        S
        sandeep.kumar.yadav
        from New Delhi, Delhi
        Jul 31, 2019
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        Address: Ganesh Nagar 2, New Delhi, Delhi, 110092
        Website: Shakarpur

        Payment link not available till date.
        I have required new connection for urgently. So, please process this request within 2-3 days.
        Please provide me.

        Reference no. N1907251071601373667354
        Application date [protected]
        Consumer name sandeep kumar yadav
        Address f-665, 3rd floor, ganesh nagar 2 gali number 6, near laxminarayan mandir, shakarpur east delhi, delhi, 110092
        Your distributor avery gas service
        Status message dedup cleared date :[protected]
        Kyc no. [protected]
        Kyc date [protected]
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        Washroom is closed since 7 days

        I'm complaining about new connection request - Comment #3501312 - Image #0
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          K
          konni
          Jul 31, 2019
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          Address: palamuttil konni, 689691 konni

          I applied gas connection online from indane distributor rcb gas agencies kerala, pathanamthitta district, konni registration no :n181103117457121627185 what i ordered have been canceled by the problem of address. So for that reason i changed my address for the distributors and their reply was that they didnt recieve the cash in their account the issue has been going on from novenber 24, its been nine months from now i need the refund the gas agency didnt get the money, so my question is where did the money go then
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Jul 31, 2019
          Updated by konni           I applied gas connection online from indane distributor RCB gas agencies kerala, pathanamthitta district, konni registration no :N181103117457121627185 what i ordered have been canceled by the problem of address . so for that reason i changed my address for the distributors and their reply was that they didnt recieve the cash in their account The issue has been going on from novenber 24, its been nine months from now I need the refund the Gas agency didnt get the money, so my question is where did the money go then
          View replies
          Myself B.R.Verma, consumer no.004087, made online payment of Rs.706=75 against refilling ref.no.716386 dt.15.7.2019. Payment reference no.is[protected] . Last week, the refilled gas cylinder has been delivered to me but gas subsidy is not refunded to my bank's account where as more than 7 bank's working days have been elapsed.
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            R
            RNs Bhadauria
            from Dehra Dun, Uttarakhand
            Jul 31, 2019
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            Address: Bichpuri indane gas sees moja madhatai bichpuri Agra up, Agra, Uttar Pradesh

            I had booked cylinder on 08or09 jun 19 and personally collected cylinder on 10 jun 19, they have entered in the gas book but they have not given receipt. I have not got any subsidy till. Today i reported to him he told for subsidy for next month. My consumer no.-[protected]. Do needful to look into issue. I talk to customer care no [protected] they listen told to hold but, did no attend the telephone till 15 minutes and cut. Please do needful for subsidy other wise i will give one complain in writing if no action, thank you sir
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            Cylinder not delivered but sms recd for delivery

            My LPG ID[protected] and consumer no [protected]. I had booked a cylinder on 19.7.19 booking ref no 447856.
            Got a message that your cylinder is delivered with CM No. [protected] but actually i have not recived any cylinders... Please Resolved this matter
            Reply
            I have lost my mobile number for booking,
            I need to update my new number so please had my new number

            domestic gas cylinder subsidy - Comment #3502352 - Image #0
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              M
              Maulik Bodiwala
              from Ahmedabad, Gujarat
              Jul 30, 2019
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              Address: Keval Petrolpum Polytecnic Road, 380015

              We stay behing the keval petrolpum at polytecnic road, daily we use to fill fuel in our vehical from that petrolpum only. Since many days me and my family has noticed employee over there use to do cheating while filling the petrol. Like today i have gone on that petrolpum and asked employee that please fill petrol of rs. 250 he then made and entry in mashine for rs. 201 and when i saw on mashine he asked me you said rs. 201?. If i would have not looked the screen he would have filled petrol of rs. 201 and would have taken rs. 250 from me.

              Thia kind of issue me and my family has faced lots of time on this petrolpum. I have also done complain very frequently but still such practice has not been stoped.
              Last week even my brother in law went there and asked for petrol in car, which they did not filled completely and they where stucked in middle of highway.
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                B
                Baneswar Banerjee
                from Haldia, West Bengal
                Jul 30, 2019
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                Address: North Lake Road, Purulia - 723101, West Bengal, Purulia, West Bengal, 723101

                I am a customer of indane lpg gas. I have booked a refill cylinder on 28th july, 2019 with cash memo number [protected] with booking no.639815 from purulia town indane gas agency. But a message came that the cylinder is delivered whereas no cylinder is delivered. This kind of messages comes frequently and is very much confusing. The gas booking station gives no importance to the customer and the customer has to re book again which is a sort of harrassment.

                Plz look into the matter and take necessary action.

                Baneswar banerjee
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  S
                  Sadik Saifudeen
                  from Perumbavoor, Kerala
                  Jul 30, 2019
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                  Address: Mulakkatharayil petrol pump Kulashekarapuram, Clappana p.o karunagappally

                  Now a days me and my friends regularly fill petrol in mentioned petrol pump. Yesterday we have a bad experience from the pump. We filled full tank petrol on royal enfield standard 350, unfortunately after 5km bike suddenly stopped. After that we try to start, but it didn't start. We call mechanic from nearest workshop. He came and check. After checking the petrol tank he found that kerosene is mixed with petrol. Mechanic said that carburettor have to change. I have lost. So please kindly take an action.

                  With regards
                  Sadik. S
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  I'm a customer of indane gas. I'm suffering from subsidy problem. I don't have any subsidy when its start... Many time I'm going to complain about this problem to my dealer. But no solution... Please help... Its 22, 000 thousand to 25, 000 thousand my subsidy payment... Please help
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                    K
                    Kumar Kant Sharma
                    from Mumbai, Maharashtra
                    Jul 29, 2019
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                    Address: Delhi bypass, opp kabristaan, jaipur, Rajasthan, 302002

                    I noticed gas leak on 28/7/19 11am. I tied agency and all emergency number no one received phone call. I personally visited shanti gas agency, jaipur, rajasthan. Initially they refused to take complaint as today is sunday have no staff. Later send a delivery boy not mechanic to see into matter but leakage could not be resolved till date. Still 24 hr passed i could not even register my complaint on helpline numbers not gas agency taking any action about this serious issue.
                    +1 photos
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                      B
                      Bharath Amancharla
                      from Mumbai, Maharashtra
                      Jul 29, 2019
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                      Address: Chittoor, Andhra Pradesh, 517501

                      The petrol bunk at kt road, tirupati is cheating customers by not filling the petrol for amount charged. We noticed 4 times so far. Latest being today. We asked them to fill for 1100 they set it for 1100 then stopped the gun at 200. We did not any movement in fuel indicator for that. When asked they said gun stopped on its own
                      Which i think is not true. Then we asked to stop it and put only 300. We saw movement in fuel indicator. So effectively only for 300 instead 500 they charged. They stole 200
                      Please take action against the bunk.
                      Thanks
                      Bharath
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      Dear sir wrongly i tick on give up subsidy pls kindly correct it i need subsidy pls considered it
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                        A
                        anibo
                        from Mumbai, Maharashtra
                        Jul 27, 2019
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                        Address: Akuluto H/N 19, 798627

                        Dear sir
                        For the last two to three years i'v takin gas cylinder but i didn't get my benifit of ges subsidy into my account so i complain about it but the distributer didn't take serious so i called them but they didn't talk to me properly and cut my call so please give the reason why they are doing this to me... Our distributer didn't take coustmer complain suriously so please give me reason y m not getting my benifit...
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        I'm a customer of indane gas. I'm suffering from subsidy problem. I don't have any subsidy when its start... Many time I'm going to complain about this problem to my dealer. But no solution... Please help... Its 22, 000 thousand to 25, 000 thousand my subsidy payment... Please help
                        Reply
                        I'm a customer of indane gas. I'm suffering from subsidy problem. I don't have any subsidy when its start... Many time I'm going to complain about this problem to my dealer. But no solution... Please help... Its 22, 000 thousand to 25, 000 thousand my subsidy payment... Please help
                        Reply
                        Argueing that meter cannot be done 0 telling fill by 100, 200, 300... Cannot be filled in odd number as its company rule, managar staff both tellin this only and not having complain book..
                        I am also iocl koyali plant employee and had bad experience
                        Pls contact me back
                        [protected]@yahoo.co.in
                        [protected]

                        gas subsidy benefit - Comment #3499519 - Image #0
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                          A
                          Annapurna Chakelam
                          from Hyderabad, Telangana
                          Jul 26, 2019
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                          We have booked the cylinder on 2 july 2019 and not received yet.

                          We have raised complaint as well on this issue on 16th july 2019 and said that it will resolved in 7 working days. But till now we dint get any cylinder.

                          We have booked again for a new cylinder since we need cylinder.

                          Kindly take this as a serious issue and provide us the solution.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            M
                            murthymargana
                            from Chennai, Tamil Nadu
                            Jul 26, 2019
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                            Address: 12-10-98/1/201, Seetafalmandi, secunderabad, Hyderabad, Telangana, 500061

                            Sir, i have booked for lpg refill on 20/07/2019 vide consumer no.17501 at padma gas agency, seetafalmandi, secunderabad of indan gas vide reference no.432054. On 21/07/2019, i have received message stating that cash memo no.[protected] for an amount of rs.690/- generated and on the same day i. E., 21/07/2019 evening again a message stating that the cylider has been delivered. Where as no cylinder has been delivered to me and the door never been locked, since i have old parents, who needs medical assistance for 24 hours at residence. Even i have enquired no delivery boy has come to our premises. Thus the booking must have been misused. Any way please arrange to get the cylinder at the earliest. This is repeatedly third time, i am complaining.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            Dear Sir
                            i have not get my subsidy before 1 year. i have complaint many time in indane customer care and website also but they say due to technical problem call again.why our indian policy so much weak to take action against that type of problem.i have to go consumer court if my problem not solve after complaint here.

                            Thank You
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                              M
                              Mary .C
                              from Ranchi, Jharkhand
                              Jul 26, 2019
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                              Address: Kohima, Nagaland

                              Respected sir/madam. I have submitted my aadahr to the bank and also my account details to the gas agency but i haven't received any subsidy even once. Can you kindly check into my matter? My lpg details are given below.

                              Consumer's name: mary chang
                              Consumer no: ex10888203
                              Sui: [protected]
                              Distributor's name: m/s seyie gas service kohima, nagaland
                              Date of enrollment is 16/07/2014
                              +1 photos
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                                D
                                Dheesh
                                from Mumbai, Maharashtra
                                Jul 25, 2019
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                                Address: Shree balaji petrolium retailer ,najafgarh nangloi road near laxmi vihar, New Delhi, Delhi
                                Website: Indian oil

                                Today I refilled petrol at shree balaji petroleum retailers in my bike at najafgarh nangloi road near by laxmi vihar 110043 nd there is no basic facility there like air filling facility water facility etc, apart from this they misbehave with the consumer.It happens many times and they never try to improve the facility but if someone asked they start misbehaving and said that you can complain against them . I hope this problem will b resolved soon.
                                Thank u
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  D
                                  DINESHSINH SOLANKI NADODA RAJPUT
                                  from Mumbai, Maharashtra
                                  Jul 25, 2019
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                                  Address: Mananivandh solankivas, 370165

                                  I own an Inden Gas account. Many times, when logging into my account, a fake website is written. This only happens on my account. Cannot login online. What is the reason ?? Please help. The following is my customer detail:

                                  Name: Dineshbhai Nanubhai Solanki
                                  Consumer Number:[protected]
                                  Distributor Name: Rapar Indane Gramin Vitrak
                                  Taluko:Rapar
                                  Dist: Kutch
                                  State: Gujrat
                                  Pincode:370165
                                  +1 photos
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Jul 25, 2019
                                  Updated by DINESHSINH SOLANKI NADODA RAJPUT                                   I own an Inden Gas account. Many times, when logging into my account, a [censored] website is written. This only happens on my account. Cannot login online. What is the reason ?? Please help. The following is my customer detail:

                                  Name: Dineshbhai Nanubhai Solanki
                                  Consumer Number:[protected]
                                  Distributor Name: Rapar Indane Gramin Vitrak
                                  Taluko:Rapar
                                  Dist: Kutch
                                  State: Gujrat
                                  Pincode:370165
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                                    S
                                    [email protected]
                                    from Shamli, Uttar Pradesh
                                    Jul 25, 2019
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                                    Address: SHAHNAWAZ S/O MURSALEEN, VILL-CHANDRAULI,POST-PUNWARKA,DIST-SAHARANPUR, Saharanpur, Uttar Pradesh, 247120

                                    Dear sir/mam... On dated 23/07/2019 near 4:20 pm i filling the 100 rupees petrol from navneet trader petrol pump behat saharanpur (Up) and pay the same but i observed many times delivery boy not fill complete value (E. G 99.15, 99.13 etc) 2 days ago i told him about that the delivery boy get hyper and use false language (Tujhe jaha bharwana h bharwa le, yaha s jao bhut garmi lag rahi h hamara dimag kharab mt karo, yaha mt ana ab) very rough language.
                                    Kindly take sufficient action against him.
                                    Thank you:
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    My consumer no is 45985.I booked gas on 12th July and booking no is 227825. Gas is not delivered so far.My agency name is Govila gas agency Aligrah.My address is A- 2 Luxury apartment Rambag colony gali no 5 Ramghat road Aligrah.
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                                      madan binnar
                                      from Aurangabad, Maharashtra
                                      Jul 24, 2019
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                                      Address: Nashik, Maharashtra, 422102

                                      We are unabale to enter into the xsparsh app for pc
                                      So we facing much problems we request you to solve our problem and set our new password so we can oparate the same.
                                      For examplewhen we open the app they ask user id and password then the app open then after enter to the app ask us to enter the pin andwe have no pin no. So we have to resate the pin so pls help us to resate the pin.
                                      Yours truely
                                      Thanking you
                                      +1 photos
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Jul 24, 2019
                                      Updated by madan binnar                                       forgot xsparsh pin

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