Indian Oil Corporation [IOC] Complaints & Reviews

Madam / dear sir,

I have deposited the refill booking amount through credit card on 17.11.2019, which link provided by sms, but paid amount was not displayed in bill amount (Bill enclosed). Due to this, refill booking amount demanded by vendor and i paid to him also as well as online payment (Double payment). Please refund back one amount, which was paid by me through credit card.

With regard,

Sheo kumar,
Anisabad, patna
Mob.[protected]
Mail : sheo. [protected]@sbi.co.in

Dear sir/madam

Thrusday (21-nov-19) morning around 8:50am, i visited a petrol pump (Om sai filling petrol) for refuel my scooty petrol.
In the petrol pump, petrol pump worker swipped my card 2 times for the same amount. They charged 274.20rs, another is same amount 274.20.

Today, 27-nov-19 i went to a petrol pump at om sai filling station and i met jagkaran he’s the manager of this petrol pump, i told him each & everything about the fraud or double payment, after checked the status they didn’t find anything agaist my card or payment details.
Please resolve my problem as soon as possible, i’m mentioning all the details that’s the reladted to my double transactions on the same day with same time,

Card last digit:-5275, transactions id;-[protected], [protected]
Payment detail - 274.20rs.
Payment date:- 21-nov-19
Swipe:- 2 time (8:59am, 9:00am)

Regards!
Customer

Hi team,

I am a customer of indane gas. My consumer no. Is cx 18694480 in the name of mr. Vivekanandhan. I would like to change the phone number for booking fs from [[protected]] to [[protected]]. I would like to request you to kindly update my new number for booking of indane gas.

.

Thanks,
Vivek   replace all

On 26th nov 2019 at 10.57 am i went to om sai filling station gaur city - 2 for a petrol refill and asked them to give a refill of 2000 rupees and they started the meter and i was seeing the meter when the suddenly shut it off at around 1500 and when i confronted them they gave all the reasons of not doing it and when i asked for the bill they gave a fake bill with nothing mentioned on it, niether my vehicle number nor the vehicle type and hence i cannot accept that bill to be for the money i payed to them in cash.

I thereby request you to give me a refund and also take action against the filling station.

I am a customer of your distributor namely m/s asmani indane service, located at rangat, in north & middle andaman district of andaman & nicobar islands. I had booked cylinder well in time and it is very sorry to say that after approaching to the distributor for more than 2-3 times, till date i didn't get my filled cylinder.
Most of the customer facing this type of irresponsible behaviour from your distributor

Please address concern related to refill of cyclinder as observed weight of cylinder is not up to mark as per norms. Its been very frequently happening from last few refills. Please address immediately and early action will be appreciated. Thanks

Consumer number [protected]
Distirbutor name tricity indiane mohali
My contact number [protected]
Name vijay sajwan

Every time at the time of delivery, delivery boy ask more money apart from bill. Sometimes 40 or 30. Even if we pay 20 they will make face and say something before leaving. Today same thing happened he asked for 30 but i gave 20 but then he showed eyes to me and said next time you should pay 30 only. I spoke to the agency but they said no need to give or its ur wish we can't do anything on this.

Sir, many people interested in cashless transaction in online payment, i thank to your indane gas company for online booking facility. Sir, i requested you please portability option in online for better customer service. Because customer choose for best star marked distributor. Customer have to transfer their connection easily for who is the best distributor in his area. Please sir look in to this matter.

I have registered gas bottle/ cylinder by mobile number and i get this massage on[protected] {indane booking confirmed. Ref. No.267803. Refill etd:1-3 days. Go digital; pay digital. Download indianoil one mobile app or login to https://cx.indianoil.in} and also received second massage on[protected] {invoice no[protected], rs.704 generated, lpg refill under delivery, pl ensure pre delivery checks. Make integrity a way of life-take pledge @ www.cvc.nic.in} and get third massage on 19-11-19 {your cylinder is delivered with cm no.[protected]. Please give feedback https://cx.indianoil.in/webcenter/portal/lpg/pages_rf? Cid=[protected]} but i have not any indane gas cylinder/ bottle. This types of mischieves are many times with me.

I have not get any subsidiary in my account. My consumer no is [protected]. What can i process? Gas agency do not solve my subsidiary question. Can i get any rebate my previous subsidiary. My bank account also linked? Whose responsibility for my kids subsidiary? I complain manes in oral to gas agency. But i can not reply. What can i do my subsidiary

Dear sir,

I am ms. Durgesh nandini rout, consumer no.- 13573, have lost my gas connection book and not able to find it.

So you are requested to issue me a gas connection book at earlier.

The details of my address :-
Name - durgesh nandini rout
Plot no - 503, shree vhiar, p. O.- patia, c. S. Pur, bhubaneswar-24
Mobile no.- [protected]/[protected]

Thanks & regards,

Durgesh nandini rout

Invoice no[protected], rs.725 generated for indane lpg refill. Cylinder is under delivery, but they cancelled it reason was iam not available to take delivery. After i called them that i was at home always again they generated another invoice no[protected], rs.725 generated for indane lpg refill. They asking to take delivery from gas agency. Why should they can't delivered to my address as my address is under there delivery part. Iam really facing this problem from pinakshi gas agency in chandmari. Guwahati. Kindly resolve and one more thing at delivery time person ask for delivery charges of rs. 50-100. Isn't delivery free?

Hi Team,

This is to highlight that Khan Enterprises of Indian Oil, Jhandewalan, New Delhi - 110005 has bot been delivering LPG cylinder on time.

Current booking details :-

Booking Reference No[protected]
Consumer No - 8076
Name - Buder Mal

When booked; I get a message that cylinder will be delivered in 1 day however it takes almost a week usually.

Please find attached the message I received on 17th November 2019 but no cylinder is sent to us ever after 4 days. I am also attaching a receipt of old delivery for reference only.

We are almost out of fuel now. How can we survive without LPG. I believe no further explanation is required.

It has also been brought to my knowledge by a delivery man lately only that this agency does some sort of partiality between different type of people while sending the cylinders to home.

Please take strict action against Khan Enterprises to ensure they deliver cylinder within stipulated time and also without any partiality.

I can be contacted on - [protected] or [protected]

Regards,
Manoj Mal

Hello sir i am shivi rathore d/o mr brij pal singh a regular customer of indane gas from budaun up
Customer number is e14219
I have booked my cylinder on 27 september for home delivery and i got my cylinder on 29 september i am having the receipt in which a lpg i'd[protected] is written
I hadn't got my subsidy amount yet
No one in budaun is listening to my problem however i have completed my kyc in bank very much earlier they are saying that there is a problem in your account
What to do now

Dear sir &mam i’m purchase fuel ⛽️ tranjection 3 time tranjection pos machine
Sussesful but petrol pump staff accepts 2 tranjection but my tranjection is susses fully my last tranjection 5000 rupees cut of my money 💰 bank account susesfull bank statement but owner of petrol pump don’t accept this tranjection sp puskar petrol pump aranota up agra owners says this is bank fault and misbehave pls shortout my problem...
Thanks 🙏

Today 19th november 2019 morning, i went to fill cng at mahape navi mumbai petrol pump which is located besides country inn hotel mahape navi mumbai. None of the machines which accepts card payments were working and employees working at the petrol pump including manager mr. Pande are very arrogant and rude in behaviour. Mr. Pande told me do whatever you have to do. This is iocl petrol pump. This is the third time i am facing issues at the same petrol pump. My mobile no. Is +91 [protected] and email id is abhay. [protected]@nelco.in. Requesting to ask employees at the petrol pump to behave properly with the customers and digital payments shall be accepted at the petrol pump.

I again lodged complaint regarding replace of indane gas regulator compliant no. 1-[protected] as the previous complaint 1-[protected] no information was received.
Now i received message on 15.11.2019 that complaint no. 1-[protected] closed, whereas i have not received any information. And my grievance has not been resolved.

I again request to look into the matter and resolve my issue at the earliest under intimation to my following contacts for safe guard.

Jagdish ram
M no. [protected]
E-mail [protected]@gmail.com

The delivery person collecting extra charges above the bill amount each time. If i refuse to give, he is saying next time you won't get the delivery. Is this the way you are loyal to the consumers. Every time they doing the same. Even in the gas agency they aware of this issue but they not at all taking actions on the delivery person's. Name of the agency shree chella agencies selaiyur chennai 600073.

I filled diesel in my car reg. No. Kl2 ae-6515 from krishna fuel, thirumukku, chathannoor, kollam on[protected] at about morning 100.00 hrs. After filling the diesel, i asked bill but the sales man not provided the bill. Lastly i went to the office and asked the manager to provide computerized bill but the manager provided with printed bill. I insisted for computerized bill but the manager became angry and asked me to get out from his office. Again i stood there and told him that until and unless you provide the computerized bill, i would not move from here. Suddenly the manager caught my shirt collar and forcibly pushed out of his office and threatened and warn me that i will call police.
Even though i was in a critical situation with a hospital case in trivandrum and disappointingly i left the place without computerized bill. Such an arrogant behaviour of the manager made me much perturbed and i strongly feel that the quantity of diesel filled in my car is less than the actual quantity and there is some illegal adjustment in the fuel machine
Therefore i request your honour that kindly order a high level inquiry in this regard for which of kindness i shall ever grateful to you sir..
D. Sasidharan pillai, kizhakkethottuvavila, perumon. Po, perinad, kollam, kerala. Mobile -[protected] e-mail - sasidharan. [protected]@yahoo.com

Me and my wife is travelling from agra to mathura on 26 oct 19. On the way near farah town we went to petrol pump for filling up petrol in motorcycle. There was fully crowd at petrol pump. They are operating only one machine (Nozzle). So i could hardly fill my petrol tank. I ask to a salesman (Name of that person was dinesh), where is manager, i have some query about situation. He doesn't tell me. And speak to me in bad manner, *yaha aise hi chalta he bol tere ko kya karna he*. After some some conversation he tells me that petrol tank of storage is filling up this time so because of this we are operating only one machine. There was not a single fire extinguisher near by of tanker. There was not a single board placed there, which mark that tank filling in process. All salesman cracking jokes and chitchatting.
This was a huge precautionary laps at that moments. No sign board, no fire extinguisher was placed there and crowd was very high. And this cause to a serious injury to the crowd and property. And the behaviour of that person was very bad.