Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
I lost my gas passbook and don't know what to do, i want to have a new one,
So that i can use the cylinder in right way. Please try to avail me the new one. I will be thankful to you for this kind act.
Thank you
Consumer no-. Cx2 1428 660
Consumer name-. Runiya devi
Gas agency - lohardaga gas
Agency, chatar
Bagicha, lohardaga 835302

S. Ramamurthy, mobile no; [protected]. Address : 4/67, vellala street, purasawalkam, chennai-600084. Customer id. No. Cx 4017925; lpg id no.[protected]
Agency : deepa gas agencies, 93, gangadheeshwarar koil street, purasawalkam, chennai-600084. Sap code no: 520683.
Subsidy not received after 6/12/2016
Bank ; indian bank, alagappa road branch, purasawalkam, chennai-600084. A/c no.[protected]

1.The refill to 72105 delivered for the first time at 12.35 pm on 25 May is under weight since the delivery man refused to bring the weighing machine. Instead taken back the refill immediately.As per mandatory requirement, why has he not carried a weighing machine during delivery of refill?

2. The invoice for the refill is
[protected] dated 09 May 19.

When the invoice is dated 09 May, why it has been delivered on 25 May. A delay of 16 days from the date of invoice, which means that my refill had been diverted to someone on 9 May for a premium and after my follow up, it had been delivered today.

Please do provide an official written reply since this mail can be treated as an official complaint. Photocopy of the invoice is enclosed for ready reference.

With best regards

KVK

On date 14 april 2019 i purchase petrol from ms harendra singh filling station, hatholi, agra, up, india.

By applying some trick they filled less petrol in my vehicle.

I registered complaint to your customer care no.[protected] by complaint no. 1-[protected] and 1-[protected].

They have send me message that some necessary action has been taken and then closed my sr number without giving me any detail about what action has been taken against it.

So i am requesting you that please provide me detail about action, that you have taken against it. And also i have not received any compensation against it.

My consumer no:[protected]
G. Kanagaraj
I have booked cylinder refill on 02/12/2018 for an amount 854.67 to indane distributor alagar indane agencies, madurai. The distributor told me that don't to an online transaction, we will not consider that amount. After that, i have received 6 cylinders but the amount is not adjusted or returned to me till date. What can i do? I have repeatedly asked more than 8 times, they never respond to my request. Kindly advise the distributor to return my amount at the earliest. There are many customers face such problems
Thanking you
Kanagaraj
[protected]

Yesterday i visited devgan filling statiom rayya. I told him to fill petrol for rs420. He was starting immidately after last customer. I stoped him to reset machine to zero. Then he started filling extra premium without informing me. They are having both normal and extra premium stock but operator is filling extra premium without giving information to all customers. When i asked about same then he started argument. He said that there is fifference of rs2-3 only, why are you bothering for it. When i asked for complaint register, he refused to provide the same.

Hi, i did a refill booking on 21st march and paid using upi channel. Indane gas service said that they didn't receive the payment, however, the money got debited from my account. Then i received an email from indane after one month realising that they had received my payment but due to some technical issue they could not apply it to my account and refund would come to me in 15 days time. It's been a month now and there is no clue of my refund.
Kindly look into this and provide a resolution at the earliest.

Here is the email copy received on 30th april from indane service centre.

Dear indane customer,

We regret to inform you that due to some technical issue, your online payment of amount rs 698.50 made on[protected]:00:39 for lpg refills has failed. Your refund is being processed and will be credited in your bank account/card in 15 business days. Inconvenience caused to you is deeply regretted.in case you have already received services against this online payment please ignore this communication.

Regards

Indane team

Hello team,
I have tried to book refill cylinder on 24th march, the amount has been deducted from my sbi account through google pay but transaction failed. I have filed complaint twice through call centre (Last complaint no: 1-[protected]) and once through mail to [protected]@cyfuture.com. I got reply that it is a case of failed map transaction, issue has been escalated to some hois team. Some indane employee spoken to me over phone from the no [protected].
I received the mail from on april 30, 2019 saying amount will be credited back to my bank account within 15 days, but not received the money.
I have contacted the distributor - murali enterprises, kalyan nagar, bangalore but no positive reply i got from them. They telling regional office has to sort it out, they can't do anything.
Kindly help me to sort it out this, its been pending since almost a month.
Name: m n mondal
Consumer no: cx26236895
Amount paid: 693.00
Date:27/05/2019

Regards,
M n mondal

Name - ravikant tiwari.
My consumer no is - [protected],
Eagle gas service,
Faizabad
Uttar pradesh.
Mobile no to be registered - [protected]
Lpg id[protected]
Kindly register the same.
I am also un able to login to indian app. On android mobile to use its service. Please guide and update.

S Ramamurthy, N-4, 0-67, Vellala Street, G-Flr, Purasawalkam, Chennai - 600084
Customer Id # : CX4017925
LPG Id:[protected]

Name of the Agency : Deepa Gas Agencies
93, Gangadeeswara Koil Street, Purasawalkam, Chennai - 600004
SAP Code No. 520683

Bank Details. : India Bank
Alagappa Road Branch, Purasawalkam, Chennai.
A/C No :[protected]
Aadhar card #:[protected]

Subsidy not received beyond Dec 6 2016.

I have purchased petrol from bhujabal ksk, ghatikia for rs2168.24 vide bill no 60653 dt.26.05.2019. I am due to get rebate @.75%. But the peyrol pump collected rs2168.24 vide voucher no.3271 dt.26.05.2019. They remained indifferent to my query. I consisted for complaint register which he failed to comply. Your kind intervention is solicited in this matter so that i can get my claim settled.

Yours sincerly
Rajendra kumar patnaik
Mail id [protected]@gmail.com.
Mob.[protected].

Pta jyoti enterprises ke worker ne mere sath fraud kiya. Sunil ‭[protected]‬ es worker ne mera delivered cylinder wapas rakh liya or bola jab aap bolege tab deliver kr duga lekin ab deliver nh kr rha h. Respect sir esme kuch galti meri bhi h ki mene use mera cylinder de diya lekin ab me badi pareshani me hu me sunil ‭[protected]‬ ko 8 din se call kr rhi hu lekin yeh roj bolta ki aaj kar duga kal kar duga or ab cylinder nh de rha h 8 din ho gye ghar me cylinder khatam hone se hm badi muskil me h please aap meri madad kare 🙏🏼🙏🏼🙏🏼

I have applied part time data work job in quikers.com, after i have received a from pro techno latur, mh the executive asking for registration aadhar is required, i have send my aadhar copy through to
Raj patel after registration they are sending me to user id and password, agreement copy, (Digital signature agreement) record voice of agreement.

As per agreement 800 forms are filling 720 is cuttoff. I have completed my work they are sending me to qc report.in qc report 618 is correct remaining is wrong, as per agreement they asking charges of rs.4100 and 3000 advocate charges. They are sending me to legal notice by email adv. S. B. Deshmukh (B. S. L., ll b.) enrollment no. 2506/05 add-office no.8, 3rdfloor, shri building, latur maharashtra-413512 and contact no.[protected]. I have no pay amount till date.

Kindly suggest me to this correct or not

My name is Asiya zaki.
My LPG ID[protected].
Please note that on 22-04-19 my amount has been deducted and I received the mail from indane on 30-04-19 that the amount will be redundant after 15 business days but today is 21-05-19 still I didn't get any refund . The amount is 799INR. PLEASE REDUND AS SOON AS POSSIBLE. I am attaching the mail soft copy which I have received on 30th of April regarding refund .

Hi team, my consumer no is [protected] and i booked a gas cylinder on 13/05/2019, and hence i got a message on 17/05/2019 with booking no 837247 saying that the cash memo is generated but since then i have not got my cylinder delivered till now. When i call my distributor dee pee enterprises they say that the delivery boy is not picking up there call and even after speaking to there manager it seems to be that they have no idea were the cylinder is and when it will be delivered. I want to know who will take the responsibility of this issue as it seems to be that the distributor is just giving me excuses but i have all the rights to know the information why the cylinder is not getting delivered when the cash memo was generated on 17/05/2019. My distributor is dee pee enterprises, g-22-a, plot d1, new delhi 110016. My contact no is [protected] (Sujit george)

I am also in same condition so what we do now we should pay them or not

They already mention according information technology act 2000 digital sign act applies to the validates for basic purpose therefore is to authenticate the document. To identify the person and to make the contents of the document binding on terms. Digital signature raise the same liability as the regular one for the causes of criminal and civil matters.

& without notry or affidavit this stamp paper is valid for court matters?
They demanded 5000 rs. Under 7 days & not paid before date they demand additional amount
I dont want to pay him money & don't want to go court matters. So what i do
Please help me.

I Basanti Devi having Consumer no CX4828676 booked gas cylinder Via IVRS dated 27/04/2019 Booking no 300870. Agency Name Punia gas service sector 32 Chandigarh But still 20/05/2019 i haven't get any delivery against my booking.But when i want to know my booking status.I called via IVRS service than i got to know that my booking id 300870 has been cancelled.I haven't get any intimation regarding this.Whenever i used to call my agency they just asked me that we haven't received any your booking slip for delivery .I am harassed by their service . Previously i used HP connection but owing to bad service i shifted to Indian service .Their delivery boy have their own attitude, Behaved very rudely. When i called them for my delivery of gas cylinder they said that their delivery boy is not in the city .He is in his hometown .Very irresponsible they are, not caring about their customer. I recently shifted from Sector 33/A to sector 28/C Chandigarh in the month of February 2019. I visited Punia gas service Sector 32/D chandigarh for change of agency But they insist me to not change the agency instead they change the address and they said that their service is also over there.So their is no need to change the Agency. I am facing problem of delivery from 1st delivery since i shifted to sector 28/C chandigarh. Now it will be our 3rd delivery after shifted to sector 28/C chandigarh

Basanti Devi
Consumer no CX4828676
Mobile no [protected]

Respected sir/ madam
Yesterday at around 5:20 I went to fill fuel diesel in my car at M/s H. K. LAHKAR FUEL PUMP which is under Indian oil corporation Ltd. Located at Nikamul, Tezpur, sonitpur, Assam. The fuel tank capacity of Renault duster is 50 litres but the amount of fuel that went inside the tank was 57.73 litres when there was already around 4 to 5 litres in the tank. So how is this possible to fill a tank with 57.73 litres plus the 4 to 5 litres that was already there in a tank with capacity of only 50 litres. This is for kind information and necessary action.

Thanking you
Yours faithfully
Tultul Das
Owner of the car
Mobile no. - [protected]
Email Id.- [protected]@gmail.com
Tezpur, Assam

Dear indane customer, booking for cons. No. Cx6902089 is registered with ref no.902694. Online payment made rs 711. Est time of delivery is 6 days on[protected] at 12:16 pm

Cash memo [protected] of amount rs.711 generated for booking no. 902694, shall be delivered shortly. Insist for pre-delivery check while receiving refills on[protected] at 04:06 pm
I had not yet recieved cylinder my home

I have visited ioc petrol geeta colony opp, sai memorial school on dated 16/5/19 at 8.00 am appx., i told the staff to fill petrol for rs 230/ — to be filled in my bike, he has filled the petrol, but as i feel the petrol is less and i opposes to them and thereafter they put off the petrol from the bike and measure in their beakers and it was found that 1/2 liter in qty. Is fall short according to the meter displayed. The staff is making fool o[censored]s by giving less fuel and they started threat to me. Than after i have called the police and the f. I. R is lodged and cops also found that they are giving less fuel and they carried out their checking beakers with them. Cops and people their after lots of scene than ask them to check all the machines, it was found that 10% of the less fuel is giving to all the customers.. I request you to pls took a strong action against them to resolve the issue otherwise i have no option to move to the ombudsman. Copy of fir is attached and the video is also attached

Thanks
Neeraj kumar
[protected]
[protected]@rediffmail.com