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Updated: Mar 2, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 124

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R
Reji1967
Apr 20, 2019
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Address: Adoor, Pathanamthitta, Kerala, 691551

I use to book my gas cylinder online my aged mother who is not aware of the booking formalities. Now i am not able to book online as the site is not allowing, please support urgently. If this issue persists its very difficult for me to support my aged mother at home. Kindly do the needful to resolve this matter urgently and allow the online booking of the indane gas.
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    R
    rajkumarp4005
    from Mumbai, Maharashtra
    Apr 19, 2019
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    Address: ZP Government Girls High School, Nalgonda, Andhra Pradesh, 508213

    We are having a gas cylinder connection in mahitha indane services suryapet. Customer no - 1358. We are facing a regular issue o[censored]nauthorized charges regarding delivery of cylinder. Every month we are paying extra amount for cylinder delivery. Actual bill for cylinder is rs 783, but they are demanding rs 30 to 40 extra, we are paying 820 rs every month for cylinder. Approximately we are paying more than rs 500 extra in a year. I request you to kindly take a serious action regarding this issue. We already told to distributor, but they were not responding properly. I hope you will take an serious action on this.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      A
      as88425
      from Mumbai, Maharashtra
      Apr 19, 2019
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      Address: Gurgaon, Haryana, 122001

      Dear sir,

      I booked refill on 19/04/2019 11:52 pm through indane online gas booking service on www.indane.co.in. i tried to do the pre-payment in advance through upi. Amount deducted from my account but transaction was not displayed in history and didn't received any request for refilling the cylinder, it was for the amount rs. 711.50/-.

      Consumer no. [protected]
      Name - abhay singh
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        S
        Sagar Sardar
        from Noida, Uttar Pradesh
        Apr 18, 2019
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        Address: C/o Nikhil Titarmare, Sagar Traders Galli No 1, Mama Chowk, Vivekananda Society, 441601

        I booked lpg online but prasanna indane agency gondia do not provide cylinder in time, this is regularly happen with all people. I always book my lpg gas but agency is not look after the customer attention, every time i appear at agency office to look after the matter, pls do the needful.
        Distributor code no.. 259460
        Phone number[protected]/235256/236257..
        My consumer no is - [protected]
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          E
          Entertain with Ashis
          from Delhi, Delhi
          Apr 17, 2019
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          Address: Dubra Para, Purulia, West Bengal, 723162

          Today I made a payment of rupees 760 at IOCL website for booking my LPG cylinder after doing payment the money has been debited from my bank account but the cylinder has not been booked so today I am very disappointed I am providing necessary details share so please do something as I can get my refund amount in the same bank account as soon as possible
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            U
            Uday W Yenurkar
            from Noida, Uttar Pradesh
            Apr 17, 2019
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            delivery delayed of refill

            Address: Ghaziabad, Uttar Pradesh, 201012

            Sir, pichale sat aath mahino se mujhe refil supply deri se mil rahi hai har baar shikayat karni pad rahi hai uske bagair cylinder nahi mil raha hai pehale 2 se 3 din mein cylinder aa jata tha par ab to pata nahi kya dikkat hai mera id cx23044282 yadu indane agency sahibabad mein hai 8 april ko cylinder book kiya tha jo aaj tak nahi mila hai kuch ki...
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            V
            Venkaiah Jlcivics
            from Angamali, Kerala
            Apr 15, 2019
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            Consumer number:[protected]
            Booking date[protected]
            Booking number [protected]
            These are the details of our booking. Still the indane gas from our locality did not deliver the gas. We approached the agency and told the issue still they didn't respond.
            I hope we will receive it soon and i think necessary actions must be taken on the so called indu sekhara gas agency in our locality.
            Kindly requesting the delivery immediately.
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            Not accept my extra reward point claim all petrol pumps in kerala Malappuram (more than 10 ioc petrol pump )district and mavoor trade petrol pump mahe not add reward points in rs. 3000
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              S
              SRIDHARAN AYYANGAR
              from Chennai, Tamil Nadu
              Apr 15, 2019
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              Address: FLAT2-B.LALITHA NILAYAM,OLD NO.3 /NEW NO.5, FOURTH MAIN ROAD,R.A.PURAM,CHENNAI-600028,INDIA, Chennai, Tamil Nadu, 600028

              I, g. Sridharan with customer no, 61033/lpgid:[protected] has not been credited with eligible lpg subsidy in my bank account on cash memo no./bill no.[protected] dated:[protected] of south madras gas agency, 25, thiruvenkadam street, chennai-600028 (Id code 1094) on ivrs booking no.[protected]. My several enquiries with south madras gas agency has evoked no response. Kindly look into the matter and expedite credit of my eligible subsidy amount on the captioned supply to my bank account linked to my lpg account
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              Awaiting gas cylinder for more than 2months.Pls do the needful at the earliest.
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              Subsidy not credited in my savings account xxxxxxxxx8052 (canara bank) ifsc code cnrb0002519 amount credited from last 3 years in allahabad bank is of other person and having no any linkage with me plz resolve the issue i had contacted local indane office but no any result so disappointed service my lpg id no.[protected]
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                P
                Pranay Goswami
                from Mumbai, Maharashtra
                Apr 15, 2019
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                Address: Address: Sohna - Gurgaon Rd, OPP. Ekta Hospital, Badshahpur, Sector 66, Gurugram, Haryana 122101, 1220102
                Website: NA

                I took 5 commercial cylinders in the month of february, person name was sushil - [protected] who took the money and came to deliver the cylinders, after 15 days of taking the delivery i called him to take back the empty cylinders and till the time person is making excuses like its holi, i am busy, i will get this done by tomorrow kind of stuff. Till today cylinders are with me and my money is stuck with the person. I visited the centre once (5 days back) that day also he said that he will get it done by 11th. I am expecting a quick response on this with suitable action against the person. You can contact me on [protected].
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                Poor customer portal. The previous one was good. The new portal is very slow and useless.
                Reply
                Please let me know from which date you have stopped supply of LPG on cash
                payment. My LPG distributor is S K Trading Co, ;Patna.Their vendor told that he will not supply the cylinder on cash payment, so I need your copy your circular
                regarding this.
                Reply
                I have mistakenly booked a gas cylinder through ivrs. Please tell me the cancelation process.
                Reply
                Hi,
                I'm writing this complaint letter on ioc dealer in padil.
                The machines used in pump have problem . Only meter rotates and no fuel will be coming from it.
                Please take serious action on them.
                Thanks
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                  J
                  jaypatel98
                  from Ahmedabad, Gujarat
                  Apr 15, 2019
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                  Address: makanser, Morbi, Gujarat, 363642

                  Me ahmedabad to morbi ja raha tha, usme raste me vakaner ke pas radhe petroleum he vaha pe me with family gaya tha fresh hone, usme mere ko vaha pe toilet use karne ke liye mana bol diya, aur vaha ke filler ne hamare sath kharab biheviour kiya, mene complaint book magi to usne mana boldiya, aur bola ki apko jo karna ho vo karlo, police ko bulana ho to bula lo, ham nahi darte.. Iska kya karne ka...

                  Jay patel
                  [protected]
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  Jab complain hai to sunwayi kyu Nahi krte. Aap log v usi thali k chate bate hai kya
                  Reply
                  Dear sir,
                  I have been purchase Xtra premium petrol from IOC petrol pump. in the period of 01st Feb, 2019 to 31Mar 2019.worth Rs. 710/-, 730/-& 700/-.
                  I have been sent sms as per offer of cash back.
                  But till today I have not received any cash.
                  plz check. I have sent sms by [protected], ..., ...
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                    A
                    Abdul Rauf Sheikh
                    from Mumbai, Maharashtra
                    Apr 15, 2019
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                    Address: Mohalla meetha shaheed basi kiratpur, Bijnor, Uttar Pradesh, 246731

                    Dear sir
                    I am your customer with abdul rauf h. N.06 mohalla meetha shaheed basi kiratpur dist bijnor. My consumption of gas is very low. After getting my new connection opened it took few months to get cylinder consumed and when i tried to book new cylinder the dealer is saying that your account is deactivated and you have to do all those formalities which i done during getting new connection. Sir i want to know that is there any time frame to get one cylinder consumed and to book a new one and if not then why dealer unnecessarily troubling me. I request you to please look into matter and advise me what i have to do now. My name is abdul rauf and my consumer no. Is[protected] and another no. Given in my book is s v no.[protected]
                    Thanks
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    Paytm payment completed in my mobile but pump men not received msg till the 2minutes then pump shouted me...

                    Rudely behavior & my boss is already angry or say something ...

                    Please do the needful.
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                      K
                      Kulasekara Pandian G
                      from Mumbai, Maharashtra
                      Apr 14, 2019
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                      Hello Team,
                      I have tried to book refill cylinder on 12th April 2019, The amount has been deducted from my sbi bank account but transaction failed. Website display the error message due to some technical reason and service submitted to distributor. I have contacted the distributor but no positive reply i got from them. They telling regional office has to sort it out, they can't do anything.
                      Kindly help me to sort it out this.
                      Name: G.Kulasekara pandian.
                      Paid vide link
                      Pay Online for your Indane Booking[protected] for INR 724 at http://payit.cc/I25421851 .
                      Kindly do needful

                      Regards,
                      Kulasekara pandian
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        M
                        mehta rajiv
                        from Delhi, Delhi
                        Apr 13, 2019
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                        Address: Mohanil gas agency .IIT crossing Hauz Khas ,New Delhi, New Delhi, Delhi, 110016

                        Indane gas with c no. 18446 at mohaniil gas agency. Iit crossing new delhi booked on 4.4.2019 through automated system on checking on 8.4.2019 was informed that delivery of lpg is complete till booking upto 2.4.2019.. Cash memo no [protected] generated and delivery of lpg cylinder is shown on 10.4.2019 by sms on registered mobile number. But cylinder is not delivered to consumer. The agency should be asked to send another cylinder at the earliest against booking done through automated system on 4.4.2019 as stated herein above
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          R
                          Rajendra Chowdary Nelakurthi
                          from Mumbai, Maharashtra
                          Apr 13, 2019
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                          Address: Marathahalli, Bangalore, Karnataka, 560037

                          Hi i have booked my cylinder refil req on 28th march same day cash memo generated, and now 13th april they haven't delivered. I was registered many complaints on indian oil website and calling to them then called more than 29 times to distributer. But no use every day they were telling today will deliver from past 2weeks please help in this usually it should not delay more than week. I want to file case on this
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            N
                            navneetrai1
                            from Pune, Maharashtra
                            Apr 13, 2019
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                            Address: Plot no.13,Jagruti colony,, Nagpur, Maharashtra, 440013

                            Dear sir/mam, my indance gas consumer no. Is [protected]. Last night my gas cylender was leakage and my 5 month old child was hungry for milk but due to leakage i am afraid.
                            Trying to call on emergency no. 1906 which was only selling ringtone and promo code (Please try from your mobile too) and one more emergency no. [protected] which was ringing and no response.

                            From 2.30 am to moring 7 am i was trying on both no. Till the time i child was crying.

                            Please help and i wish justice from you (My mobile no. [protected])
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              அ
                              அ.தீ.கிருஷ்ணன் அன்பானவன்
                              from Ariyalur, Tamil Nadu
                              Apr 12, 2019
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                              Address: 1284,Ngo colony,SubramaniyaPuram,Pudukkottai, Pudukkottai, Tamil Nadu, 622005

                              Dear sir,
                              9th april 2019 on dt gas booking on customer care line, after online payment paid in my credit card successful in rs:752, but today our logal iob gas agency executive direct my home gas delivery asking not receive online payment after cash rs:752 collected, pls clear the issue

                              Required documents attached kind your reference
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                S
                                Sumisara
                                from Namakkal, Tamil Nadu
                                Apr 12, 2019
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                                Address: G3-1 police quarters Muthu vinayagar koil street, Tiruvannamalai, Tamil Nadu, 606601

                                Hello sir
                                I am booked lpg last date (08.04.19) and delivery gas next day but the subsidy amount rs.249. Something didn't receive my bank account previously month subsidy amount also didn't credited so please consider my both subsidy amounts credit my bank account below my lpg i'd details so please togather

                                Lpg id[protected]
                                My aadhar[protected]
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  P
                                  psnilayam
                                  from Thiruvananthapuram, Kerala
                                  Apr 13, 2019
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                                  Address: PS NILAYAM, THOTTAKKADU, MANAMPOOR, Thiruvananthapuram, Kerala

                                  This is to inform that, lpg cylinder subsidy did not received for 21 cylinders from 06/05/2017 to 21/12/2018. Due to bank mistakenly aaddar linked for nre account. So subsidy blocked, now bank correctly linked for normal account. So please release subsidy amount for above mentioned period. (06/05/2017 to 21/12/2018)
                                  Consumer no: nc 7733, attingal, thiruvananthapuram
                                  Regards
                                  Prasannan
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    S
                                    Srm Krishna
                                    from Chennai, Tamil Nadu
                                    Apr 10, 2019
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                                    Address: Plot no,71-72 nethaji street, thirunagar, pozhichalur, Chennai, Tamil Nadu, 600070

                                    Dear sir
                                    I have booked indan gas. March 17, 2019 .ioc link received my mobile, I click and make a payment, payment debited my account, but not refund still now. I complained many more time customer support, thay tell u go u r agency collect cash, he tell I am not give money u complain customer care. What can I do sir amount716 rs complain number (1-[protected]) kindly give proper solution pls refund my Amount I have attached
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      Murali Ramakrishnan
                                      from Port Blair, Andaman and Nicobar Islands
                                      Apr 10, 2019
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                                      unsolicited checkup of gas connection

                                      Address: Kirti Gas Services, Ahmedabad, 380051

                                      I have a few questions to you, sir.

                                      A) can’t we initiate a system from ioc – by which the consumer will know about the mandatory routine check up? I do appreciate the concern for safety – but the same should be initiated by the parent organisation (Similar to the banking industry who keep warning us about the transactions effected, not to disclose our passwords etc. Etc.).
                                      B) the routine check up should be offered...
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