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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026

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Indian Oil Corporation [IOC] reviews & complaints page 124

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Address: New Delhi, Delhi, 110070

I was trying to make an online payment fro booking an indane gas cylinder. I made a payment of rs. 706.50 through the bhim upi app. The money got deducted from my bank account but i have not received any confirmation from indane and most likely i will have to pay them again while receiving the cylinder. I tried to lodge a complaint with indane with no avail. I want my money back. Thanks.

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Address: 1 /123 Venkateshwara Nagar 1st Street Kenalpuram Thoraipakkam Chennai, 600097

Complaint category
Sri ambiram indane gas agency â€” gas cylinder not deliver.
Writing with frustration, i booked for refill on 07th april 2019 and got a booking confirmation message stated like will be deliver within 3-5 days. But when i check to the office on 10th day, the checked and said it will be deliver within 2 days but it not delivered. I tried to contact with office landline, there is no response even they cancelled my refill. My cylinder got empty and again tried to reach out to the office and asked the status they said the bill was sent out..

They given a contact number, i called the delivery man, they said will be deliver today.. Afternoon i called... But not respons.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Apr 24, 2019

Updated by Subash Kanta Das Til now refill not delivered my cylinder.

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B

Bishu Dutta

from Guwahati, Assam

Apr 24, 2019

As my auntie's gas connection book is lost, my aunt want the gas book to be closed immediately.
But we don't have the gas book number
But my aunt name is Gita Sarkar, from Tinsukia

R

R Govinda Rajan

from Delhi, Delhi

Apr 24, 2019

In petrol bunks it is said that after filling petrol air is free. The IOC petrol bunk on RT Nagar Main Road Bangalore is insisting payment for filling air. Is this permissible. Incident 8.00 am on 15/04/2019. Behavior of the boy was indecent and he insists air is not free of cost. Please do the needful.

S

Suvas Patel

from Noida, Uttar Pradesh

Apr 24, 2019

I placed oder before 4 to 5 days but cylinder not deliver so i ask how many days to take otherwise I canceled oder right now..

B

bharath vinayagamoorthy

from Madurai, Tamil Nadu

Apr 24, 2019

Petrol bunk located at Uthamar Gandhi road, is not filling air for two wheelers. Staffs are lazy and rude. Please make them realize that two wheeler owners are also customers.

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Address: Indane.co.in

I had tried to booked online my indane lpg cylinder on 21 april 2019
During this process rs. 806 amount was debited from my bank account but gas booking was not made. Indane.co.in portal deducted amount of rs 806 after entering otp after that i got message "cannot connect server" and gas booking failed.

It has been more than 24 hours but neither have i received the refund nor i see any process initiated by hpgas to refund the same.
Kindly help me to sort it out this, its been pending more than a week time.
Name: kapil deo paswan
Consumer no: kb 1537
Amount paid: rs 806.00

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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N

nikki4ss

from Mumbai, Maharashtra

Apr 24, 2019

Dear Team
I have made an UPI transaction on 15th march 2019 to IOCL DC LPG but transaction fail dur to technical error
I want refund my fund
My consumer I'd is 56723

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Address: No.9,/1692, Ground Floor, Phase-1, Sathuvachari, Vellore-632009, 632009

I am a customer of indan gas and my agency is ajay agency, cmc coony backside, sathuvachari, velore-632009. My consumer no. Is [protected] in the name of mrs. Sasikala m, i would like to change the phone number for booking fo the indan gas from [protected] to [protected]. I would like to request you to kindly enter my new number for booking of indan gas [protected] in future.

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Address: Adoor, Pathanamthitta, Kerala, 691551

I use to book my gas cylinder online my aged mother who is not aware of the booking formalities. Now i am not able to book online as the site is not allowing, please support urgently. If this issue persists its very difficult for me to support my aged mother at home. Kindly do the needful to resolve this matter urgently and allow the online booking of the indane gas.

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Address: ZP Government Girls High School, Nalgonda, Andhra Pradesh, 508213

We are having a gas cylinder connection in mahitha indane services suryapet. Customer no - 1358. We are facing a regular issue o[censored]nauthorized charges regarding delivery of cylinder. Every month we are paying extra amount for cylinder delivery. Actual bill for cylinder is rs 783, but they are demanding rs 30 to 40 extra, we are paying 820 rs every month for cylinder. Approximately we are paying more than rs 500 extra in a year. I request you to kindly take a serious action regarding this issue. We already told to distributor, but they were not responding properly. I hope you will take an serious action on this.

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Address: Gurgaon, Haryana, 122001

Dear sir,

I booked refill on 19/04/2019 11:52 pm through indane online gas booking service on www.indane.co.in. i tried to do the pre-payment in advance through upi. Amount deducted from my account but transaction was not displayed in history and didn't received any request for refilling the cylinder, it was for the amount rs. 711.50/-.

Consumer no. [protected]
Name - abhay singh

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Address: C/o Nikhil Titarmare, Sagar Traders Galli No 1, Mama Chowk, Vivekananda Society, 441601

I booked lpg online but prasanna indane agency gondia do not provide cylinder in time, this is regularly happen with all people. I always book my lpg gas but agency is not look after the customer attention, every time i appear at agency office to look after the matter, pls do the needful.
Distributor code no.. 259460
Phone number[protected]/235256/236257..
My consumer no is - [protected]

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Address: Dubra Para, Purulia, West Bengal, 723162

Today I made a payment of rupees 760 at IOCL website for booking my LPG cylinder after doing payment the money has been debited from my bank account but the cylinder has not been booked so today I am very disappointed I am providing necessary details share so please do something as I can get my refund amount in the same bank account as soon as possible

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Address: Ghaziabad, Uttar Pradesh, 201012

Sir, pichale sat aath mahino se mujhe refil supply deri se mil rahi hai har baar shikayat karni pad rahi hai uske bagair cylinder nahi mil raha hai pehale 2 se 3 din mein cylinder aa jata tha par ab to pata nahi kya dikkat hai mera id cx23044282 yadu indane agency sahibabad mein hai 8 april ko cylinder book kiya tha jo aaj tak nahi mila hai kuch ki...

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Consumer number:[protected]
Booking date[protected]
Booking number [protected]
These are the details of our booking. Still the indane gas from our locality did not deliver the gas. We approached the agency and told the issue still they didn't respond.
I hope we will receive it soon and i think necessary actions must be taken on the so called indu sekhara gas agency in our locality.
Kindly requesting the delivery immediately.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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S

Shafeel Kattekkadan

from Mumbai, Maharashtra

Apr 16, 2019

Not accept my extra reward point claim all petrol pumps in kerala Malappuram (more than 10 ioc petrol pump )district and mavoor trade petrol pump mahe not add reward points in rs. 3000

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Address: FLAT2-B.LALITHA NILAYAM,OLD NO.3 /NEW NO.5, FOURTH MAIN ROAD,R.A.PURAM,CHENNAI-600028,INDIA, Chennai, Tamil Nadu, 600028

I, g. Sridharan with customer no, 61033/lpgid:[protected] has not been credited with eligible lpg subsidy in my bank account on cash memo no./bill no.[protected] dated:[protected] of south madras gas agency, 25, thiruvenkadam street, chennai-600028 (Id code 1094) on ivrs booking no.[protected]. My several enquiries with south madras gas agency has evoked no response. Kindly look into the matter and expedite credit of my eligible subsidy amount on the captioned supply to my bank account linked to my lpg account

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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R

Ramachandrakurup

from Changanacheri, Kerala

Apr 16, 2019

Awaiting gas cylinder for more than 2months.Pls do the needful at the earliest.

T

Tandawv Insteen Priyadarssi

from Bhagalpur, Bihar

Apr 16, 2019

Subsidy not credited in my savings account xxxxxxxxx8052 (canara bank) ifsc code cnrb0002519 amount credited from last 3 years in allahabad bank is of other person and having no any linkage with me plz resolve the issue i had contacted local indane office but no any result so disappointed service my lpg id no.[protected]

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Address: Address: Sohna - Gurgaon Rd, OPP. Ekta Hospital, Badshahpur, Sector 66, Gurugram, Haryana 122101, 1220102

Website: NA

I took 5 commercial cylinders in the month of february, person name was sushil - [protected] who took the money and came to deliver the cylinders, after 15 days of taking the delivery i called him to take back the empty cylinders and till the time person is making excuses like its holi, i am busy, i will get this done by tomorrow kind of stuff. Till today cylinders are with me and my money is stuck with the person. I visited the centre once (5 days back) that day also he said that he will get it done by 11th. I am expecting a quick response on this with suitable action against the person. You can contact me on [protected].

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B

Bharadwaj bharathy

from Bengaluru, Karnataka

Apr 16, 2019

Poor customer portal. The previous one was good. The new portal is very slow and useless.

G

gcdharewa

from Patna, Bihar

Apr 16, 2019

Please let me know from which date you have stopped supply of LPG on cash
payment. My LPG distributor is S K Trading Co, ;Patna.Their vendor told that he will not supply the cylinder on cash payment, so I need your copy your circular
regarding this.

T

Trivesh D

from Mumbai, Maharashtra

Apr 16, 2019

I have mistakenly booked a gas cylinder through ivrs. Please tell me the cancelation process.

S

sushang

from Mangalore, Karnataka

Apr 16, 2019

Hi,
I'm writing this complaint letter on ioc dealer in padil.
The machines used in pump have problem . Only meter rotates and no fuel will be coming from it.
Please take serious action on them.
Thanks

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Address: makanser, Morbi, Gujarat, 363642

Me ahmedabad to morbi ja raha tha, usme raste me vakaner ke pas radhe petroleum he vaha pe me with family gaya tha fresh hone, usme mere ko vaha pe toilet use karne ke liye mana bol diya, aur vaha ke filler ne hamare sath kharab biheviour kiya, mene complaint book magi to usne mana boldiya, aur bola ki apko jo karna ho vo karlo, police ko bulana ho to bula lo, ham nahi darte.. Iska kya karne ka...

Jay patel
[protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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M

mantu kumar prasad

from Raha, Assam

Apr 16, 2019

Jab complain hai to sunwayi kyu Nahi krte. Aap log v usi thali k chate bate hai kya

D

Dinesh Ashtikar

from Mumbai, Maharashtra

Apr 16, 2019

Dear sir,
I have been purchase Xtra premium petrol from IOC petrol pump. in the period of 01st Feb, 2019 to 31Mar 2019.worth Rs. 710/-, 730/-& 700/-.
I have been sent sms as per offer of cash back.
But till today I have not received any cash.
plz check. I have sent sms by [protected], ..., ...

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Address: Mohalla meetha shaheed basi kiratpur, Bijnor, Uttar Pradesh, 246731

Dear sir
I am your customer with abdul rauf h. N.06 mohalla meetha shaheed basi kiratpur dist bijnor. My consumption of gas is very low. After getting my new connection opened it took few months to get cylinder consumed and when i tried to book new cylinder the dealer is saying that your account is deactivated and you have to do all those formalities which i done during getting new connection. Sir i want to know that is there any time frame to get one cylinder consumed and to book a new one and if not then why dealer unnecessarily troubling me. I request you to please look into matter and advise me what i have to do now. My name is abdul rauf and my consumer no. Is[protected] and another no. Given in my book is s v no.[protected]
Thanks

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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A

Amul Patil

Apr 16, 2019

Paytm payment completed in my mobile but pump men not received msg till the 2minutes then pump shouted me...

Rudely behavior & my boss is already angry or say something ...

Please do the needful.

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Hello Team,
I have tried to book refill cylinder on 12th April 2019, The amount has been deducted from my sbi bank account but transaction failed. Website display the error message due to some technical reason and service submitted to distributor. I have contacted the distributor but no positive reply i got from them. They telling regional office has to sort it out, they can't do anything.
Kindly help me to sort it out this.
Name: G.Kulasekara pandian.
Paid vide link
Pay Online for your Indane Booking[protected] for INR 724 at http://payit.cc/I25421851 .
Kindly do needful

Regards,
Kulasekara pandian

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Address: Mohanil gas agency .IIT crossing Hauz Khas ,New Delhi, New Delhi, Delhi, 110016

Indane gas with c no. 18446 at mohaniil gas agency. Iit crossing new delhi booked on 4.4.2019 through automated system on checking on 8.4.2019 was informed that delivery of lpg is complete till booking upto 2.4.2019.. Cash memo no [protected] generated and delivery of lpg cylinder is shown on 10.4.2019 by sms on registered mobile number. But cylinder is not delivered to consumer. The agency should be asked to send another cylinder at the earliest against booking done through automated system on 4.4.2019 as stated herein above

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Address: Marathahalli, Bangalore, Karnataka, 560037

Hi i have booked my cylinder refil req on 28th march same day cash memo generated, and now 13th april they haven't delivered. I was registered many complaints on indian oil website and calling to them then called more than 29 times to distributer. But no use every day they were telling today will deliver from past 2weeks please help in this usually it should not delay more than week. I want to file case on this

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Address: Plot no.13,Jagruti colony,, Nagpur, Maharashtra, 440013

Dear sir/mam, my indance gas consumer no. Is [protected]. Last night my gas cylender was leakage and my 5 month old child was hungry for milk but due to leakage i am afraid.
Trying to call on emergency no. 1906 which was only selling ringtone and promo code (Please try from your mobile too) and one more emergency no. [protected] which was ringing and no response.

From 2.30 am to moring 7 am i was trying on both no. Till the time i child was crying.

Please help and i wish justice from you (My mobile no. [protected])

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Address: 1284,Ngo colony,SubramaniyaPuram,Pudukkottai, Pudukkottai, Tamil Nadu, 622005

Dear sir,
9th april 2019 on dt gas booking on customer care line, after online payment paid in my credit card successful in rs:752, but today our logal iob gas agency executive direct my home gas delivery asking not receive online payment after cash rs:752 collected, pls clear the issue

Required documents attached kind your reference

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