Indian Oil Corporation [IOC] Complaints & Reviews

I samuel karuthalagan who is staying in bangalore having indane connection through sheela agency j. P. Nagar bangalore has been booked refill on march 26th and simultaneously paid online 699.67 rupees for the same through city union bank but till today i have not received the cylinder even though i have raised a complained on 1st april their is no response twice they brought cylinder and taken back by saying payment has not revived and they demand money for the cylinder once again.
So for i have not received my subsidy amount from the begging more than twenty cylinder i have taken apart from that again and again i have to pay for one cylinder
My consumer # 33314
Payment made from : city union bank
Date:p 26/03/2019
Amount paid : 699.67/-

Your petrol pump m/s kargil shaheed ramesh chandra filling station at jalalabad (Shahjahanpur) is involved in massive theft and cheating of diesel. There was no fuelling but meter was continuously moving. What ioc is doing even after up and maharashtra incident. Please investigate the case, the pump is doubtful in terms of quality and quantity. I filled hsd amounting rs 1510 on 05.04.19. No sms scheme was explained to me. Ioc makes fake promises to the customer.

Sir,
My code is 30816
I booked cylendre for home delivery on date 16.03.2019 but not deliver. To cylendre whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with udai gas agency ajmer rajasthan pin 305001...

Regards
Amar singh
Ajmer (Rajasthan)
Pin-305004

Sir, my uncle has a gas connection in kwick gas service at jwalaheri, paschim vihar, new delhi, consumer no. Rg-16182, lpg id[protected]. He died 3-4 months ago. Now my aunt wants to change name in gas connection. She has all the required documents. She has gone to gas agency so many times and requested to change name but the dealer told her that your connection is from an old scheme (Mrs. Sheila dixit, ex. Cm of delhi) and it can not be transferred.
Sir, my aunt is very poor. She cannot afford so much cost since she will not receive subsidy due to her husband's account has been closed.
Sir, please give necessary instructions to dealer.
Thanking you.
Maliram baswal
Mobile no. [protected]

Dear sir,

Been facing the issues with indane gas distributor over 3 years now, on booking getting cancelled everytime and delay in delivery of refill cylinder. It's over 15 days now since the cash memo got generated, refill not been delivered still. No one in the agency receives calls and most of the time call never gets connected as they keep the ph receiver on the table.

Customer no - cx12369530
Name - kawaldeep singh virdi
Contact no - [protected]
Gas agency name - aashisu indane gas agency.

Would like to highlight that the deliver boy demands rs. 50/- everytime during delivery. And if any time you fail in paying the boy he donot deliver the refill cylinder next time.
Complaint been raise with the agency several times both of delay in delivery, memo cancellation and service boy demanding money but all in vein. They entertain the service delivery boy collecting money from all consumers making personal and additional profits violating the compliance guidelines of the company.

Request to take stringent action against the agency on the above complaint.

Rgds,

Kawaldeep virdi

3148 RS filled, I've made a prior transaction of 3000 RS and there was no prior amount put.
It was a clear meter jump from 1200 RS to 3148 rs. Please check the meter and I've made a transaction of 3000rs with my SBI credit card PRIOR.
They haven't questioned me on the meter jump and the employee accepted that it is a meter problem please report them as meter jump is a crime and fraud.

Dear sir,
My consumer no-26748. I have complaint against my indane gas cylander late delievery. I booked my cylender on 1st april 2019. But still cylender is not delivered on 6 april. And every time delivery boy deliver a short weight in cylender. Many times i tell him to delivere fill cylender he is not listening anything. So please resoled is soon as possoble..

Thanks
Ramdas sharma

I have indian gas connection and my consumer No:[protected] Name gurvinder kaur Add:- A 1/225 Sec-6 Rohini but now i change my address and i visit your vendor Triputi Balaji Associate Sec-5 rohini Delhi-85 .when i submitt all document regarding address change she demond 300 Rupees for address change charge so please clearfiy on my register number [protected] this charge will apply or not by Indian oil corporation

Dear sir,

I booked gas on 24/march/2019 through indane mobile booking number. I tried to do the pre-payment in advance through card. Amount deducted from my account but transaction was not displayed in history, it was for the amount rs. 697.5/-.

Please help me to get my money back. Please help me here.

Consumer no. [protected]
My name mehul patel

Bank transaction reference number[protected] (Paid through phone pay)

Thanks,
Mehul

I have purchased xtrarewards card from one of your outlet. After that today i went for fuel filling. I had a cashback of 267 point, and asked them to redeem that they told it is not possible. After that i asked to add point to xtrarewards card they refused to do that also. I purchased this card for 60 rs. Are you people snatch money from us. I am very fustrated about this. While giving the card you where assuring of getting point, but the points that i got as cashback cannot be redeemed. Can you please cancel my card and give back the money.

I have a gas connection with sonar bangle gas service. It is a matter of deep regret to inform you that after so many complain regarding booking of my gas cylinder. The distributor is delaying my booking and does not give proper response. Even they do not pick my phone call sometimes. And always used to say that come to the centre and take the cylinder personally. I am not satisfied with the service. So for that reason i want to change the distributor.
Phone: [protected]

Dear sir,
My custom no is : cx17382574
I booked my cylinder online by paying through netbanking but the person who delivered cylinder took money i paid twenty extra (720.00) also i phoned ekadanta insane gas service office she told you have already paid money i will ask him to refund your money from last four days kam calling him daily he is not responding please help me.

Thank you

We have booked gas with ioc pooja gas agency kurali and got booking message ref. No:333098 on 28th march 2019. With in two days cash memo generated ([protected]) message received but not showing payable amount in msg. But reffiled cylinder still not received as on 1st april 2019 so we have tried to know the status same was showing cylinder delivered. Then we have raised a complaint no:[protected] and assure us to delivered the cylinder with a week.
On 4th april 2019 morning 9:30 am receive a call from gas agency delivery boy. I call to gas agency staff to confirm the exact amount / and cash memo availability with delivery boy or not. Gas agency staff assured us that delivery boy will be provide cash memo as currently our system not working.
Today (04.04.2019) delivery boy delivered the cylinder without cash memo & charged extra rs.10/-. Same complaint with gas agency staff regarding the delivery boy behavior.
Kindly look into the matter and take necessary action.

Regards
Parvesh walia
[protected]

My consumer no. Is [protected]. T t indane gas service, puttenhalli, jp nagar 7thphase,
Bangalore
Every time i book for a refill, the delivery boy ask for extra money, if not given they, misbehaved.
I complained many times to the distributor, but no action is taken against the delivery boys.
It has become a regular practice of extorting extra money from the consumers.
May indane authorities take some action.

Deactivation of give it up subsidy

Wrongly click give it up button please deactivate give it up subsidy
I cannot receive my subsidy Last One Month may & 7th March so please help me
Deactivate give it up subsidy & continue my subsidy.

Consumer Name Neeta Devi
Consumer id : [protected]
Distributor name : Sainani Gas Service
City : Aligarh
District : Aligarh
Contact No : [[protected]-[protected]]
Email :- [protected]@gmail.com

My consumer no is [protected]
Ganesha gas agency, mogapair west chennai
I am relocating to noida so i am surrendering my cylinder. Since regulator is not avaible with us so they are charging rs. 400/- as a deduction while rs. 150/- is mentioned in the document.

So please advise us about the correct charge of deduction for regulator if they are charging more please help me to get my money from distributor.

This is to inform you that i am an indane gas consumer vide consumer no. Cx19682581 w. E. F 07/03/2015 under the distributor : naranda indane gramin vitarak (272119).
At the beginning of getting the connection, i was consuming and refilling the gas cylinder under the subsidy scheme at subsidized rate and availing & getting the subsidy amount credit in my bank account in regular basis.
From last 1 year, i have been refilled the lpg gas cylinder near about 6 times. But from that time, i have been not received any subsidy amount o refund credited in my bank account. I have visited and meet my distributor several times regarding this matter. But, the distributor every time said to go to bank for passbook update, when going to bank they were throwing the blame on gas agency.
Last time, the distributor told that it may be the chance of “give it up” subsidy option opted out enrolled or activated against your consumer number for that reason i am not getting subsidy amount in my bank account. The distributor told that they told there is no option to change regarding the subsidy. They suggested to write & complain regarding this matter to the indane (Iocl).
If the give it up subsidy option wrongly activated or enrolled then i request you kindly to deactivate this against my consumer number. So that i can avail the lpg cylinders in subsidized rate. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. Please inform further what i can do to cancel the give up subsidy.

Consumer name : sk ekram hossen
Consumer no. Cx19682581
Lpg consumer id : [protected]
Contact no : [protected]
Email : hossen. [protected]@gmail.com
Bank : state bank of india
Branch : haldia pcc
Bank a/c no: [protected]
Ifsc code: sbin0009390
Distributor name : naranda indane gramin vitarak (272119)

I am keshavanand tripathi who is staying in ajmer and having indane gas connection through udai gas agency ajmer i have booked a refill on 21 march 2019, and received one link for online payment i have paid through that link after ten days cylinder has been brought by the agency people and they claimed me to pay the cash for the cylinder i told them i have already paid but the denied to deliver the cylinder and they told me that they have not received the payment as i don't want to pay repeatedly for the same cylinder i told them to deliver the cylinder after they got information...

Hi,

Every time i book a cylinder either last year in bangalore-karnatkaka or right now in hyderabad - telanagana, agency people charge us extra delivery charges which has been not mentioned anywhere.

Also, while transfering my connection from bangalore to hyderabad, the quathabllapur, hyderabad agency has charged me rs. 200 extra for document charges for which they have not even given me the receipts.
This is open way of harassing your customer.

Dear team,
In siliguri location, matigara indane service is not delivering cylinders to customers booked at month. They have internal information about rise in gas cylinder price.

For such malicious practice they should be penalised.

I have booked cylinder 5 days ago, but till no cylinder delivered.

I cant pay extra amount which govt has increased today which is due to fault of gas agency.

Hoping for early resolution of such practices.