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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026

Complaints 13302

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Address: mughalsarai, Varanasi, Uttar Pradesh, 232101

Dear sir
I am kartik yadav fm chandauli (U. P) i service in crpf and have an indane gas cylinder on my name and my customer id no-[protected].
Sir today suddenly gas cylinder is empty i call to gas agency but monday is anand gas agency was closed. No any reposed from owner or any worker. All member toll today is monday. Today agency closed so call tomorrow. Sir i request to you provide one gas cylinder today as soon as possible.

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Address: 102, Uday Akaash Tower, Dimna Road, Mango, Jamshedpur, East Singhbhum, Jharkhand, 831012

Dear sir, i received water weighing 5kg approx in my lpg cylinder.
I receive cylinder from 'kanchandeep' office of indane in jamshedpur.
When i complained i was forced to purchase a non-subsidy cylinder despite of 1 subsidy cylinder being left in my quota.

I don't think this is fair sir. If you see overall i was duped of rs. 200 /-
Please take some action against this rule of cylinder distributors.

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Address: New Delhi, Delhi, 110076

Dear sir
I had purchased a new connection of lpg domestic gas as on 13.09.2018.
Customer name. Bharat datt
Customer id.[protected][protected])
Distributor name. K2 international. Sarita vihar

Sir, i applied and received one cylinder against my purchase with other accessories.
But last month i went to distributer for 2nd cylinder then they told me. You have already purchased two cylinder now u can't get another cylinder.
This is really discusting. I purchased only one and paid for only one. They sold my 2nd cylinder in black.
Please suggest..

Thanks
Bharat
M.[protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Medavakkam, 600100

Hi sir.
I am guruvammal s consumer number cx14322509.
I have booked lpg gas refilling and got a cash memo on 13-mar-2019, confirming delivery. But no cylinder delivered till now. Tried calling their contact numbers. But none of the numbers are available in service.
So i personally walked over to office to enquire about the status on 15-mar-2019. They advised the delivery was done on 13-mar-2019 itself and they will enquire with the distribution guy's. But till now no updates. I stepped again to agency but there was no proper response and requesting to wait. While i was there, one more customers was arguing for the same issue. Looks like it's a common issue with this agency.
Need some superior to intervene the situation and get this malpractice fixed asap.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Mar 16, 2019

Updated by Muthu kumar R Cash memo is:[protected] dated 13- mar-2019 @ 07:55 am

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Address: 854301

Sir,
On 28th feb 2019, i made a payment of rs.747 at 08:47pm against an indane gas booking through its website www.indane.co.in. it was a upi payment which i did through paytm upi. The payment gateway is [protected]@icici i. E. The payment has been sent to upi id - [protected]@icici. The payment was successful and got a receipt from paytm. But even after 16 days, indane gas agency says that they have not been credited with any amount from my side and paytm says that the transaction is successful. Upi reference id[protected]

Kindly look into the matter and provide me with either a refund or a gas booking.

Some further details
Customer's name - m p singh
Consumer no. - pg 06947
Distributor's name - popular gas distributor, purnea, bihar

M p singh

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Address: No 2 gopalkrishna nagar.t.c koot road.vannur taluk.villupuram district.605111.tamilnadu, 091

Dear sir
My name is mani shankar. Am living in t. C. Koot road. Vanur taluk. Villupuram district 605111. Tamilnadu. There is one men's hostel running in no 2. Gopalakrishna nagar, t. C koot road, vannur taluk. Villupuram district. There is one hotel running inside the hostel by inchatge without prompts permission from govt they using domestic l. P. G cylinder for commercial hotel purpose. Pls kindly take a action against on inchatge and owner by rule of law.
Thanking u
Manishankar ([protected])

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: Defence Estate Gwalior Road, Agra, Agra, Uttar Pradesh

My consumer no is[protected] with natraj gas service, but for sometime was transferred to vaishno indane gas service, pertabpura, agra. This connection has been again transferred to natraj gas service. More than a week has elapsed, but on line booking is being accepted on the ground that the connection is still not active.

On contact with natraj agency, they have asked me to wait for two days.

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Address: PALAZHI FILLING STATION, INDIAN OIL DEALER,NEAR H.S Jn. ADOOR ... Ph No.04734-229140, 691523

Website: WWW.ESIC.IN

Sir,
We are employees of indian oil pump, adoor near hs. Jn. We are working here for long time. About 10+ employees are working here. But we didn't get any esic benefit and our employer didn't take any action for registering in esic and we all people didn't get any benefit also. However the employer deducting the esic contribution from employees in every months. Due to which employees are facing lots of problems in medical treatment.. Here i attach a scanned copy of our complaint letter also from employees.. So for that, take an immediate action towards our institution for registering our name also in esic for acquiring benefit.

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Sir i am purchase lpg through online that time purchase rejected and my amount was debited, but still my debited amount was not refunded, i am request an bank they said we are not to give refund because of you are transact by neft and i am contact to my lpg agency they said we are dont know, and i am contact to ioc they said we inform to your agency they give solution, but still my transact amount not refunded, my lpg distributor is sunther gas agency and my consumer id 024785 my mode of transaction neft, utr no: ioban[protected] transaction date dec 24 2018 transaction amount 875.67, now i want refund the amount.

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A

Anil thummar

Mar 15, 2019

Hi .I am insane customer my consumer number is CX5513314.every time i book cylinder when cash mamo generated and I got message that your booking cancelled we attempt shortly..always take more than two weeks to deliver..really worst distributor..dev krupa .I hope my problem short out.

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Address: Manesar, Gurgaon, Haryana, 122050

Hi,
I Munna Singh and my gas agency name is Sahanya Indane, Manesar Kasan Road Dist-Gurgaon, Haryana .
I have booked the gas on 4/3/2019, but it has not delivered after 10 days .
how could a customer can wait more than 10 days to get a refill cylinder delivery .Bad service provide indane gas or agency . My Booking refrence no is 900822 .
His customer care no- [protected] is very busy or solution not given

kindly resolve the issue i urgent need of refil cylinder

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Address: Hill Crest Apartments, Flat 2-C, 2nd Floor, 56/14 Venkat Narayana Road, T Nagar, Chennai 600017, 600017

Consumer number 34808 - consumer name : krishnan r

The cylinder was recently delivered on the 9th instant against my order of requirement by the distributor associated traders in t nagar chennai 600017 tamil nadu and still the subsidy amount mentioned in their cash memo no [protected] has so far not been credited to my bank account.

Request immediate action for crediting the subsidy to my bank account and confirm action taken as well.

Thanking you and looking forward to your resolution.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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S

Srkr 832

Mar 15, 2019

Consumer no:[protected]
gas booked on 01.3.19, online payment done on 01.3.19 around 8.30 am tranaction failed, but money deducted from account
Akshay indane, jagtial, telangana-505327
Karimnagar dist, plz refund amount

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Address: Jindoli, Alwar

My family ration card no[protected], name of ration card holder - bimla devi, vpo - bharounda kalan, distt - jhunjhunu (Rajasthan), pin-333024. When i application for new gas connection in pmujjwalayojana at my region jhunjhunu (Rajasthan). Then gas agency distributor said that connection has already issued on this ration card by jindoli indane gramin vitrak, indane gas agency,, village - jindoli, opp power house alwar (Rajasthan). I called to many times to jindoli indane gramin vitrak, indane gas agency, alwar but not positive response. Hence, jindoli indane gramin vitrak, indane gas agency alwar issued unauthorised gas connection. Request action against the above gas agency so that i application process of new gas connection.
Thanks...

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V

VenkatIndu

from Bengaluru, Karnataka

Mar 14, 2019

Consumer no. :[protected]

Cusumer Name: Venkataraman Malraj

Distributor Name: T.T Indane Gas Service

Mobile Number: [protected]

I have done gas refill booking on 03.03.19 by mistake.
Booking ref no. is 350068.
So, please cancel this booking.

C

Cecil Massey

Mar 15, 2019

Bajrangi Indian gas Kanpur is not able to give proper delivery my booking was done in March and cylinder is not yet delivered

Cecil Massey's reply, Mar 9, 2019

Sir plzzz make that Bajrangi gas should delivery cylinder on time

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Address: Badarpur, New Delhi, Delhi, 110044

Cash memo [protected] of amount rs.701.5 generated for booking no. 820481, shall be delivered shortly. Insist for pre-delivery check while receiving refills

I have booked a cylinder and got the delivery on 7 march 2019. But subsidy is still not credited and when i am calling on customer service they are disconnecting my call. Please look in to this matter.

My register number with my indane account is [protected]

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N

Nikul_vaja

Mar 14, 2019

My card no. is [protected].
I want my card pin.
My email id is [protected]@gmail.com

S

Shyam Pasi

Mar 14, 2019

Lpg booked on 24/03/19 but bot received till today

Shyam Pasi's reply, Mar 9, 2019

Cylender LPG booked on 24th March has not yet been supplied by distributor till today, compelled to use electricity for cooking. pl handle the person responsible with strong hand as it has become order of the day. hope the matter is taken on priority.

K

korral2308

from Chennai, Tamil Nadu

Mar 14, 2019

My LPG consumer No is [protected] i have booked refill vide 470347 On 08.03.2019 & received via my registered mobile no. [protected]. please cancel my booking immediately.

D

Dharmendra Sharda

from Jaipur, Rajasthan

Mar 14, 2019

Change Email Id
Dear indane Team,
I have accidentally entered rong e-mail id
Could you please change it as ([protected]@gmail.com) and let me know [protected]
My customer number:[protected]
Regards,
rajendra pal

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Address: 11, Tarapukur Lane, (Chakapara), Hooghly, West Bengal, 712203

Hello,
a week later, you still could not give a resolution to my complaint. That means i have to understand that everything is being taken from the consumer as per your order, from the consumer. You get the extra money share.
when you can not do any of its solution, then the next step is to take me to myself.

Thank you
Sk. Md ali
[protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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U

umasankar A

Mar 14, 2019

My gas number cx3691848. My gas agency sri selvi indane gas agency porur chennai-600 116, . Tamilnadu. Past 1 year my gas subsidy not credited my account. Please take action as soon as possible. My phone number [protected]. To be credited my subsidy amount as soon as possible.

B

Bhargav koparam

from Munnar, Kerala

Mar 14, 2019

Please change my mobile number and email I'd as per given below.
My consumer no: [protected]
My mobile number: [protected]
My email id: bhargav.[protected]@gmail.com.

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Address: Jaderua gate pinto park, Pinto park, Gwalior, Madhya Pradesh, 474005

Dear sir
I have a gas connection with indane gas agency, poonam gas agency, gwalior (M p.). Cust no: 170983 name manish kumar (Cx[protected]. I had booked (Purchase new connection) a refill cylinder on 7th march 2019 till now i haven't got delivery. And i visit agency then miss behavior with me agency staff so please take a hard step against these types of system created by some distributors.

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BalaMurugan Murugan

from Cuddalore, Tamil Nadu

Mar 14, 2019

Dear, Sir/Madam I am a consumer of your company, Name: BalaMurugan Consumer No.[protected], I have submitted my name ‘Scroll of Honour’' by mistaken online.So I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. So if you grand this I will be grateful . Thanks & regards

S

sakthivel G gopal

from Karimnagar, Telangana

Mar 14, 2019

Message came but no delievery

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Address: 500029

Hi all,
Every time when we are booking refill from mukund distributor we are not getting online payment option instead of that they are sharing a sms with link to pay the refillamount which doesnt work. Asking us to pay amount by cash ti delivery boy at the time of cylinder delivery. Kindly share any proper email address where i can share there sms and even call recording of executives in which they are saying the online payment option has been removed now we need to pay cash only. We faced similar issue with ealier distributor as well and now samething happening again. I guess govt should remove the distributors only...

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V

Vivekchauhan1057

Mar 14, 2019

Sir please tell me the status of my new lpg gas connection i applying jayant gas ajency B24 community center b1 marker janakpuri new delhi pin 110058.but how many days no status and no thing my id is [protected]@gmail.com

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Address: Karapakkam, Chennai, Tamil Nadu, 600097

Website: indane.co.in/consumerlogin.php

Hi,
I am Jagabandhu Sahoo and my indane consumer no. is [protected], Registered Mobile no. is [protected] and my gas agency name is Sri Ambiram Indane Gas Agency, Chennai, Kanchipuram, Tamilnadu.
I have booked the gas on 3/3/2019, but it has not delivered yet.
how could a customer can wait more than 10 days to get a refill cylinder delivered and still they are telling me to wait for 2-3 days more.
please resolve my request and deliver my refill today.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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G

Guruindhu

Mar 13, 2019

I booked cylinder online and payment paid but amount not credited to the indane gas agency
Cash memo [protected] of amount Rs.759 generated for booking no. 900872, shall be delivered shortly.Insist for pre-delivery check while receiving refills

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Address: 1/87, Virat Khand, Gomti Nagar, Lucknow, Lucknow, Uttar Pradesh, 226010

Sir,
My consumer no. Is cx25845461 and the distributor is brijwasi gas agency gomti nagar lucknow. Against my refill booking i paid online rs.735 but the agency is asking money for cylinder saying that they have not received money. My account is debited already.
Further, i tell everytime to delivery boy to come with pos machine for card payment but he doesn't bring saying that agency does not give him the machine.
Please intervene to resolve my problem immediately.
Regards,
Jitendra nath mishra
Mob.[protected]

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Address: Suri Gas Agency, 17 B, Sirki Mandi, Agra., Agra, Uttar Pradesh, 282007

Consumer no. [protected], s. V. No & date: [protected], 13/01/16,
Agency: suri gas agency, 17 b, sirki mandi, agra.
Consumer's name : nivedita dinkar,
Address: hig 284, sector 16, avas vikas, sikandra, agra, up, pin 282007
For the last three times, my cylinder gets finished in approx 20- 22 days, whereas we are a family of two. I informed the hawker too, but still it is the same. I tried your toll free no today, but no one picked up after a long hold.
The agency too never picks up like you.
What do i do?
What is the solution?
Nivedita dinkar

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Mar 12, 2019

Updated by Nivedita Dinkar Please resolve immediately. Thanks

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Address: Gorakhpur, Uttar Pradesh

Earlier i was getting subsidy in my account but it suddenly stopped. When i enquired about the same, i was informed i gave up susidy which i never did and i am very sure about it. I spoke to the dbtl helpline number they said i have to write application to my gas distributor but when i reached distributor, he bluntly said it cannot be done. Now i dont no how to proceed

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