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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 132

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S
Sanjeev Sangma
from Hojai, Assam
Feb 19, 2019
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Address: Kamrup Metropolitan, Assam, 781016

Sir/madam
With due regards i am a following customer of indane gas belonging to bhaskar gas distributor, piyali phukan road, rehabari, guwahati-8, assam. As per regards i would like to lodge the following complaint regarding the delivery employee named as ganesh kalita of the following distributor. As i have booked my lpg cylinder 25 (Twenty five) days earlier as on 25/01/2019 and i have not received a refill of my lpg cylinder. When i would contact the delivery personal of the following distributor he would deny the delivery and would ask a certain bribe of rs 80-100 extra for delivery. As accordingly he would also sell the lpg cylinder on black to a certain amount of rs 2000 per cylinder.
I would be obliged if you see towards the following matter and work accordingly.

Thanks & regards,
Sebika sangma
Consumer no. 250602
Address: dr. Kalicharan das nursing home
Kalapahar, gopinath nagar, guwahati - 781016
Assam
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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Here to informing that
we laxminarasimha enterprises
we have the problem of pipe line, cvt, stablizer
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Demat account with stock holding corporation
client id 32038557
dp id in301715

sarada raman
37/3614
sreyas ponoth road
kaloor ernakulam-682017
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Gas cylinder weight less & under weight cylinder
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    S
    Suchit Kumar Yadav
    from Kolkata, West Bengal
    Feb 18, 2019
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    Address: Bhagalpur, Bihar

    Dear sir,
    I m a soldier
    My wife was applied for a petrol pump in bhagalpur district
    But we are cheated by sales manager of IOC Bhagalpur reason, his name is Mr R K paswan, he called me & asked about bid amount from me & help directly to others
    Which is not fair, he taken 7 lakh bribery from that person & many times called them on 15 th of Feb 2019
    U can verify from your source
    I want justice
    So plz
    Treat this matter as most urgent
    Jai hind
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      A
      anuragv995
      from Noida, Uttar Pradesh
      Feb 18, 2019
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: indane.co.in

      I am a consumer of AGNIHOTRI GAS SERVICE Shop no. 10, Godavari Complex, Sector 37, Noida. My Consumer No. is [protected].
      I booked a refill from the agency on 17th Feb-19 having Cash Memo no. [protected]. After booking, a delivery person named Rashid came to deliver the cylinder and when I asked him to weight the cylinder, he first refused and said that he doesn't have any measuring device with him.
      After that, I arranged a measuring device and When I measured the cylinder, I found the quantity was 4kg less than the actual weight. The delivery person just walked away and said that he will come again with another cylinder.
      I request you to take strong action against the agency so that they got a lesson and can never try to make fool of their customers.
      Attaching the Booking slip for your reference.

      Ajay Verma
      [protected]
      Sec 30 Noida
      +1 photos
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        S
        [email protected]
        from Noida, Uttar Pradesh
        Feb 17, 2019
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        Address: New Delhi, Delhi, 110063

        Hi my earlier gas cylinder... It's sgt-228.. But when i had shifted i was told get to get my old copies and it's misplaced as i had shifted and it's been 35 years im using the connection.. Why can't system just take it out my old records... It's been one year i have been takin it in black and i'm from middle class family.. Why are we being tortured.

        [protected]

        Sunil jaggi
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        My mother [widow ] and my sister [polio patient] living in rewari. Gas booked on Feb 3not delivery yet.it's always happened.

        Shards devi w/o late dayanand parsad
        Consumers no 17298630
        Krishna Gas rewari

        Please provide also a gas Agency if possible

        missing gas connection books - Comment #3355532 - Image #0
        Reply
        Consumer no. [protected], booking no. [protected], dated[protected], gas supplier name is Sondhi gas service, we found every time the delivery boy delivered less weight cylinder, this time the gas cylinder weight is 26 kg. Please do something otherwise we go to media and show them.
        Reply
        Consumer no.[protected], order no. [protected], dated[protected]. I found
        empty cylinder weight more as per printed on the cylinder. The empty cylinder weight was 18.4 kg and it also happens many time with me. Please take a nacessary action for that.
        Reply
        prasanta29.parida's reply, Feb 13, 2019
        I am consumer of MAHESHWARI GAS SERVICE agency of Indane gas & my consumer no. 7101171407 (Prasanta Ku. Parida) .I am facing lot of problem, the delivery boy always delivers less weight cylinder, nobody taking any action against him your booking staff are also support him.
        so please take a necessary action against him i have already request to him please replace the cylinder but he did not. I hope you will take necessary action against him. The company does`t pick phone for gas booking and all the other time their phone is always busy. they are deliver short weight of gas always. My last Order No.2000166898, dated-02-01-2019, I found 18.4 kg empty cylinder weight and also cylinder make sound like fill-up water when shaking. please take a necessary action otherwise I go to media show them how you cheat the consumer, this was not the first time, it happened many time before, now I am done. so I want to take a necessary action.
        I forget my user ID @ password, when I try to recover it shows your email id wasn't registered.how I solve... Thanking you.
        Reply
        Cylinder have not delivered door to door and if I booked one cylinder than it will be not delivered Wright time and than i will go to agency and will be collect from there so no anybody satisfied for there services. So i requesting u to take a good service for better all customers.
        Reply
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          M
          Mala Mala
          from Lucknow, Uttar Pradesh
          Feb 17, 2019
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          Address: Lucknow, Uttar Pradesh, 226023

          I have booked gas cylinder on 9 feb. 2019 gas does not deliver till date (17 feb. 2019) and generally gas is less than standard weight in the cylinders that is reason gas of cylinders is finished before the due date even i have two cylinders and gas of both cylinders were finished. How we cook food? My customer no. Is [protected]. Please, provide me with gas cylinders quick today.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            S
            Santoshkumar16387
            Feb 16, 2019
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            Address: Allahabad, Uttar Pradesh, 211011

            Dear team,
            Please check subsidy not recieved for my last refill which has been delivered one week before. The same has been happened for previous booking also, i require a permanent solution for this.
            Connection number - [protected]
            Connection name - samridhi sahu
            Distributer - shubhi indane allahabad
            Last refill no.- 905208
            Please check and do the needful at earliest. Also screenshot attchef for your reference.
            +1 photos
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              S
              Subh1969
              from Delhi, Delhi
              Feb 15, 2019
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              Address: 712232

              Dear sir,
              I wish to lodge a complain against ioc as my father expire on[protected] and his gas connection was transferred in my name and booked a gas cylinder but till date i am not getting subsidy amount in my bank. For your information at the time of name change application i had already submit my aadhar and cancel checque for proof of my bank account. Please also note my consumer number - [protected].

              So please look into this matter.
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                S
                swati2504
                from Meerut, Uttar Pradesh
                Feb 15, 2019
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                Address: Varanasi, Uttar Pradesh, 221001

                Petrol filler at kumar filling station, basahi varanasi, u. P on 6-2-19 gave less petrol by cheating and when i complained to manager, whole staff argued and misbehaved with me and also refused to give the complaint book. This is the reality of not just this filling station but of majority of the petrol pumps. Petrol fillers cheat by distracting consumers or reducing the fuel flow by pressing handle hard and also there is setting in machines to give less quantity of petrol.
                +1 photos
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                  D
                  Dharmendra Kumar.R
                  from Chennai, Tamil Nadu
                  Feb 14, 2019
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                  Address: Chennai, Tamil Nadu, 600084

                  Payment done online on 18012019 but gas got delivery next day... but still payment is not credited to Gas agency... Gas agency wants me to make cash payment by today to close their month end process but i have made online payment which is successfully credited. I have confirmation message once i have done the payment... Now I made payment to gas agency also... For one gas cylinder I made two payments...
                  This is confirmation receipt for your online payment of Rs 699.5, against refill booking ref no.242634 for consumer. no.34107.
                  UPI[protected]
                  with SR no. 1-[protected]
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    D
                    Dharmendra Kumar.R
                    from Chennai, Tamil Nadu
                    Feb 14, 2019
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                    Address: Chennai, Tamil Nadu, 600084

                    Payment done online on 18012019 but gas got delivery next day... But still payment is not credited to gas agency... Gas agency wants me to make cash payment by today to close their month end process but i have made online payment which is successfully credited. I have confirmation message once i have done the payment...
                    This is confirmation receipt for your online payment of rs 699.5, against refill booking ref no.242634 for consumer. No.34107.
                    Upi[protected]
                    With sr no. 1-[protected]
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      R
                      rathode.35
                      from Hyderabad, Telangana
                      Feb 14, 2019
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                      Address: Hyderabad, Telangana, 500050

                      Indane gas — deactivate my giveup subsidy reqest.

                      I am using indane gas from last 1 year.. At the time of gas connection by default i opted the "give up subsidy" and i am unable to cancel the subsidy give up.

                      Can you please deactivate my "give up subsidy" for my indane gas connection.

                      My indane gas consumer number : [protected]
                      Address : b. R gas agency, chanda nagar, hyderabad.
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        S
                        Savarirayar Antonysamy
                        from Chennai, Tamil Nadu
                        Feb 14, 2019
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                        Address: Chennai, Tamil Nadu, 600117

                        Two days back i booked gas cylinder in sri jays gas agency (Keelkattalai, chennai). I ordered this after my both the cylinder empty, so i requested them delivery immediately. Yesterday they delivered a cylinder with on 30% filled. I noticed only at the night after i came from office while lifting the cylinder. Please let me know where do i complaint on this.
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          S
                          Sreekumarpillai
                          from Kollam, Kerala
                          Feb 13, 2019
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                          Address: 690526

                          Due to untoward attitude from the distributor, i cancelled my indane gas connection on 11.2.19. Since my booking for gas was existing (Booked on 11.12.18) they were not in a position to cancel the connection. So they have created a cash memo [protected] for rs. 659/- for booking no 901204 stating that cylinder shall be delivered shortly. After some time i got another message stating that your cylinder is delivered with cash memo no. [protected]. We did not receive the cylinder. I do not know how they have delivered the cylinder since i already returned both the cylinders before receiving the message. Please ensure delivery of gas cylinder or the amount i paid.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Feb 13, 2019
                          Updated by Sreekumarpillai                           my ID is[protected] and consumer No.13710. The Distributor is Omkaram Indane aservices (No.127440)
                          Feb 17, 2019
                          Updated by Sreekumarpillai                           While issuing the TV they have returned Rs. 1000/- to me saying that it includes the refill booked by me on 11.12.18. But I have to get Rs. 800/- towards Deposit on 1st cylinder Rs, 300/-, 2nd cylinder Rs. 450 and PR Rs. 50/=. I paid Rs. 806/= from my debit card for the refill booked on 11.12..2018. They also told me that while linking aadhar No. with account No. IOC has deposited Rs. 450/= into my account. But verifying the passbook not seen any such deposit. Please do needful and clarify.
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                            A
                            Ashmita Koushik
                            from Silchar, Assam
                            Feb 13, 2019
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                            lost my gas card book.

                            Address: 781335

                            My gas card book got misplaced during shifting. I want a duplicate book for further process. As i'm facing lots of problem for booking. I specially visit to the dealer (M/s red horn gas agency), nalbari. They didn't respond on my complaint. I'm purchasing my cylinder in black. Please take an immediate solution for giving my duplicate book. Hope you concern about my serious problem....
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                            Nagarjuna Pynam
                            from Hyderabad, Telangana
                            Feb 13, 2019
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                            Address: 500050

                            I approached br gas agency for a new lpg gas connection.

                            Since i already purchased gas stove, i requested the dealer to issue the gas connection without stove. But they refused to give me the connection where it is consumer's choice to buy stove from the agency or from any other vendor of their choice. However, the regulator/pipe/gas are mandatory from the agency.

                            Also, they are giving the stove at a discount of 600 (Out of total stove mrp) in case the applicant provides the invoice of the stove they purchased from stores. And they are saying this is a indane company rule.

                            Please let me know what are the actual terms and conditions related to stove purchase from gas dealer while taking a new lpg connection (Domestic).

                            Thanks,
                            Nagarjuna
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              A
                              Abhinav01
                              from Allahabad, Uttar Pradesh
                              Feb 12, 2019
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                              Address: Gorakhpur, Uttar Pradesh, 273001

                              I want to know the "regulator replacement fee", as my agency is asking for rs. 200/- for new regulator, as well i asked to submit old one, but no receipt suppose to provide for this fee. As per my information there is no charge on replacement. Would request to you please provide confirmation on my query.
                              Will appreciate on quick response. Thank you!!
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Mar 10, 2019
                              Updated by Abhinav01                               Dear respected service provider, is there anyone who can take note on this query and make response for same
                              View replies
                              worst customer care service, gas sector!!
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                                S
                                Samantha Fernandes E Pereira
                                from Raia, Goa
                                Feb 12, 2019
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                                Address: 403705

                                Sir, i have unfortunately forgotten my xtrarewards card pin will you kindy
                                Help me on it. My card no — [protected]
                                I am leaving in quepem goa
                                So i request you to send it soon as possible.

                                Please send me my pin on: —
                                Name:- samantha fernandes
                                Email :- samantha. [protected]@rocketmail.com
                                Phone no:- [protected]
                                Please send it soon

                                Your happy customer
                                Samantha fernandes
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  Prasath Selvam
                                  from Madanapalle, Andhra Pradesh
                                  Feb 12, 2019
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                                  Address: 600115

                                  Deactivation of give it up subsidy

                                  Wrongly click give it up button please deactivate give it up subsidy
                                  so please help me

                                  Consumer Name Prasath
                                  Consumer id : [protected]
                                  Distributor name : Sri kalarani ondane Gas Agency
                                  City : Chennai
                                  District : Tamilnadu
                                  Contact No : [protected]
                                  Email : [protected]@gmail.com
                                  +1 photos
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                                    A
                                    ahammed lalas
                                    from Ferokh, Kerala
                                    Feb 11, 2019
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                                    Address: Kozhikode, Kerala, 673012

                                    Ente vedinte aduth anee indian oil petrol pumbe kozhikode parppadi sowparnika petrol licence numbeer
                                    P/SC/KL/14/2393 (P203988) iy pumbil ninu vitilke kuduthal ayi smell adikunu vitill sugam ilatha alukal unde avarode kure pravishyam compliteparyuka unday yadoru nadapadiyum undayit ila epool pumbe 24hr akii athu mulam orupade budimute unde vitil kidanu urangan patunila samdanam ayi onirikan patunila avida ulla sils hed parasad kenguva yode njan palathavana comlite paranju onum cheyth thanila pine oru devasm vilichapol enode valare mosham perumari njn ent cheyanam enn enik company parnju tharanam
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    View replies
                                    Sir,
                                    I'm very sorry not proud your LPG ACCOUNT. Don't transfer subsidy my account.
                                    Reply
                                    Gibrail mallick's reply, Feb 8, 2019
                                    Why do not transfer subsidy MY LPG ACCOUNT, because I know as soon as possible contact me.
                                    Hi Team,

                                    i did not received my subsidary amount. by mistake i did click optout option. i did raised couple of request via distributor and customer care . i really frutatted, because of this service.
                                    i need my amount need credit my account.

                                    Consumer No [protected]
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                                      D
                                      Divyam Goyal
                                      from Nurmahal, Punjab
                                      Feb 11, 2019
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                                      to change mobile number

                                      Address: Panchkula, Haryana, 133302

                                      To change mobile number in indane gas

                                      I am a customer of indan gas and my agency is neo gas enterprise. My consumer no. Is 25489 in the name of mr. Naveen kumar goyal. I would like to change the phone number for booking of indane gas. I would like to request you to kindly enter my new number for booking of indan gas in future.

                                      Thanking you
                                      Naveen goyal...
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