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Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] reviews & complaints page 132

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R
ratnatulasi
from Bengaluru, Karnataka
May 11, 2019
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Address: Vishnu gas agency, Mahadevapura, Bangalore, Karnataka, 560037

The delivery person from vishnu gas agency (Indane) in bangalore is very rude and charges extra everytime,. It's high time the higher ups of this prestigious organization take this up seriously. Inspite of paying online, they charge extra. Its not about money, it's about principles, i would rather donate to a orphanage than give these people. They have the audacity to argue and threaten you if not consent to their demands. I hope the heads of organization does something drastically.
Hoping for a positive response from the concerned department
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    A
    from Kolkata, West Bengal
    May 11, 2019
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    Address: Deshra Bazar, Bankura, West Bengal, 722141

    Dear sir,
    I have booked a indane gas on 21st april 2019.
    And also made online payment via bhim app.
    Transaction reference number is-
    [protected]
    But after sometime they cancelled my booking with out any proper reason
    And i have not received the refund yet.
    I tried to contact them many times but did not get any satisfactory answer. They are always saying your refund is in progress.
    It has been already 19 days i have not received the refund yet.
    Could you please look into this.
    Now please find my details-
    Name-ashim chatterjee
    Lpg id[protected]
    Cust no-06492

    + gas dealer details+
    Sarada indane service - sripur - kamarpukur-dist hooghly-pin 712612-code no[protected]
    +
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      R
      Rohini Chennai
      from Chennai, Tamil Nadu
      May 10, 2019
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      Address: Mayur Gas service,peelamaedu, 641045

      On march 11 i have booked indane gas and done an online payment and received a sms confirmation receipt copy of my payment rs 721 against refill booking ref no: 681627 for consumer no:[protected] of cash memo [protected] of amount rs 731
      On march 23 i received message as gas booking ref no 681627 stands cancelled.

      But still cancelled gas booking amount is not refunded.
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        T
        Teja teki
        from Yarada, Andhra Pradesh
        May 9, 2019
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        Address: 1-59/9/4-sf1 Madhurawada Vijayam school road near more super market old pm palem, Visakhapatnam, Andhra Pradesh, 530041

        My consumer no is 330248. I have booked gas on line in april vide 330248. Ireceived a sms stating that consumer no:330248 has been generated and cylinder will be delivered shortly. And i received another sms stating that 330248 stands cancelled kindly book again or contact ur distributor. So this month i went to indian gas agency and booking is done through there and this month also i received same messages stating booking confirmed on consumer no:336276 and another sms booking got cancelled.
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          M
          mohitevakil
          from Mumbai, Maharashtra
          May 9, 2019
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          Address: Karad Vita Road, Sangli, Maharashtra, 415305

          My self adv. Vishal mohite yesterday around 10 to 11pm. I am travelling from karad vita road going to my village at wangi. At that time i m facing problem of tyre pressure. That time i am visited two petrol pump at night one is "shah petrol pump" ad hoc coco kadegaon and another shri datt petrol pump kadegaon but both are refused to air. They are saying such facility not available on petrol pump. When i asked bout machine of air, they said they are just showcase.

          Please take stern action against them
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            A
            Ayyappan N
            from Bengaluru, Karnataka
            May 9, 2019
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            Dear sir.

            Thanks for addressing this case. I would like to bring this issue to your kind attention.
            Seeking your support to get my pending cylinder which was supposed to delivered to correct consumer..

            Yes,
            My cylinder was delivered to someone. Pls help me here on this.

            My lpg consumer no : cx23310470
            Distributor code: 117367
            Distributor's name : sri rama agencies
            Mobile. +91-95xxxxx854

            Sms 1.
            Cash memo [protected] of amount rs.714 generated for booking no. 950894, shall be delivered shortly. Insist for pre-delivery check while receiving refills

            Sms 2.
            Your cylinder is delivered with cm no.[protected]. Please give feedback https://cx.indianoil.in/webcenter/portal/LPG/pages_rf?cId=[protected]

            Thanks,

            Ayyappan. N
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            May 09, 2019
            Updated by Ayyappan N
            Added attached

            How to book online LPG cyliner
            s vaithieswaran's reply, Jan 15, 2021
            How to book my LPG cylinder online
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            7 found this helpful
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              H
              hariharanravi
              from Delhi, Delhi
              May 7, 2019
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              Address: Mumbai City, Maharashtra

              I booked cylinder on 15.04.2019 booking no[protected] through indane website and for this booking i paid through online but my first transaction is failed. After some time i tried to pay online and it went successful. But my cc card was charged twice mt191060063000010004131 and mt191060063000010004136. Please refund my money which is debited incorrectly to my card.

              Regards

              Ravi t
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                V
                Varaprasad Chandra
                from Hubli, Karnataka
                May 7, 2019
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                Address: M/s Royal Indane, Door No.27-20-34, Museum Road, Governorpet, Vijayawada-2, A.P., 520011

                My consumer no./id is cx298236/[protected]. I was booked domestic gas cylinder through online duly paid the amount on 20.04.2019 of booking no.2.[protected]. Further, gas cylinder was delivered on 26.04.2019 of m/s royal indane ([protected]), museum road, governorpet, vijayawada-2 's invoice no.[protected] of 23.04.2019. But subsidy amount rs.232.07/- not credited to my bank account. Hence, it is requested to pay the subsidy at the earliest.
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Iam customer of indane gas
                I have paid money through google pay to [protected]@icici but it is not credited to gas merchants but payment was succesful i have made this payment on 20 march 2019 please refund my money please give reply
                My Indane Gas Consumer No./ID is CX298236//[protected]. Gas subsidy amount Rs.232.07/- is not credit to my bank account. M/s Rayal Indane, Vijayawada-2's Invoice No.[protected], dt.23.04.2019 for Rs.732/-. Please do needful.

                Thanking you

                VARAPRASAD.CH.
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                  T
                  Tjadr75
                  from Pathanamthitta, Kerala
                  May 6, 2019
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                  My cons:no cx25904030 baby gas service adoor pathanamthitta kerala my booking no 554224 date 16/04/2019 making on line payment cash memo no [protected]. But my dealer not try to contact me and they cancelled my booking by giving a message empty cylinder is not available and the told me that my cash rs. 713.50 is not got to them what i can do for that make necessary action for that to get my cash
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    M
                    muthujeganathan selvaraj
                    from Hosur, Tamil Nadu
                    May 5, 2019
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                    Address: Plot-5,1st cross,jay pee sunbeam layout,tvs motor company road,kothakondapalli, Krishnagiri, Tamil Nadu, 635109

                    Our consumer number is [protected].
                    We are buying cylinder from esha indane gas agency hosur. We booked refill cylinder on 21st april. But the cylinder is not yet delivered. Daily we are making call to the agency and they are saying today it will be delivered. But it is not delivering. They gave delivery person number but when we try to reach him he is saying i am not coming to that area. Dont know what to do. Kindly resolve.
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      N
                      NavedUllah
                      from Roorkee, Uttarakhand
                      May 5, 2019
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                      Address: Mohalla chilla amroha, Amroha, Uttar Pradesh, 244221

                      State uttar pradesh, district amroha city mai ek petrol pump wala petrol mai khoob milawat kr rha h, indian oil ka petrol pump h, aur kal dophar maine 200 rupee ka oil dalwaya aur phir usk baad bike ne jhakte dene start kr diye aur baar baar bike band hone lagi, jb maine bike mechanic ko bike dikhaai to usne petrol mai paani mila hua btaya, aur usne bike se sb petrol nikaal kr usme se paani alag kra, tb jaakr bike start hui aur jhatke dene band kare. Mohd naved, contact number-[protected]
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      I have forgot the PIN for my xtra rewards and request you to please send me the new PIN details for the xtrarewards card no. [protected] to the mail ID [protected]@gmail.com
                      Dear Sir, I have booked for refill of Indane gas on 29/04/2019 with booking no 910728. i want to cancel the refill booking due to i am not available for one month at the given address. so i am requesting you please cancel the refill booking .
                      Warm Regds,
                      Mail ID : [protected]@gmail.com
                      mobile: [protected]
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                        P
                        puneet22
                        from New Delhi, Delhi
                        May 5, 2019
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                        Address: Indian Oil, Sector 12, opposite Rajasthan Bhawan faridabad, Faridabad, Haryana, 121001

                        Hi,

                        I asked the petrol pump at sector 12 to fill petrol in my car for rupees 500.

                        After starting my car, i noticed that they didn't even put 1 liter against 500 rupees.

                        I complaint them at the same time but they denied and didn't accept my complaint.

                        I don't know where to complain now. Please help.

                        My number is [protected]

                        I have the receipt as well if you want to see.
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          H
                          hardev_katoch
                          from Delhi, Delhi
                          May 3, 2019
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                          Address: Lower Lambagao, Teh. Jaisinghpur, Distt. Kangra, Kangra, Himachal Pradesh, 176096

                          Hi sir,

                          My mother name is urmila devi. I have submitted adhaar card in bank and is updated in the bank account but the npci is still inactive. So gas subsidy have not been credited from may'2017.
                          The bank account is in uco bank, lambagaon

                          Bank account no.[protected], ifsc code: ucba0001068,
                          Adhaar no.[protected]

                          You are requested to get adhaar no. Activated in npci.

                          Thanking you.

                          Haardev chand katoch
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            C
                            CIP ICHODA
                            from Nizamabad, Telangana
                            May 2, 2019
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                            Address: Mannur village of Gudihathnur mandal, Adilabad District in Telangana state, Adilabad, Andhra Pradesh, 504308

                            I, narsingoju srinivas, circle inspector of police, ichoda circle of adilabad district in telangana state, today i visited at ioc petrol pump at mannur village of gudihathnur mandal, adilabad district in telangana state (Chennur to nagapur highway 217 km stone) and observed that they are 2 petrol pumps were situated in the opposite direction and maintained by one owner. The owner of the ioc petrol pump created ramp by using bricks to cross the divider from one petrol pump to opposite petrol pump in dangerous manner. I ask to seller where air machines are not working, but he says that it is in under repair, many days no working is not in process. The owner was not responding properly. The toilets of petrol pumps were not maintained neatly. Please take action against the said petrol pumps.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              R
                              Rohan Rocky
                              from Mumbai, Maharashtra
                              May 2, 2019
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                              Address: Malkajgiri, Secunderabad, 500047

                              Today afternoon i went to an indian oil petrol pump nearby located at malkajgiri, so the person who is filling the petrol showing the dishonesty to the consumers by not entering the price metre requested amount and pouring the petrol inappropriately by cheating the consumers, so i have asked the filler to pour 60 rs of petrol in the bottle but with inappropriate response he just poured 59.65 price of petrol and also by not refreshing the price metre he just poured another vehicle by mixing up the amount 60 rs and cheated him, when i got asked him he is not even responding properly the consumer didn't saw the metre, so i said him, so consumer got asked him but he was lying by saying that he refreshed the price metre, so please sir concern my request and take appropriate action on the petrol pump, it is located at malkajgiri near anutex shopping mall, secunderabad
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              May 02, 2019
                              Updated by Rohan Rocky
                              Please take the action
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                                pramay goswami
                                from Mumbai, Maharashtra
                                May 2, 2019
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                                Address: Gurgaon, Haryana, 122001

                                I took 5 commercial cylinders in the month of february, person name was sushil - [protected] who took the money and came to deliver the cylinders, after 15 days of taking the delivery i called him to take back the empty cylinders and till the time person is making excuses like its holi, i am busy, i will get this done by tomorrow kind of stuff. Till today cylinders are with me and my money is stuck with the person. I visited the center once (5 days back) that day also he said that he will get it done by 11th. I am expecting a quick response on this with suitable action against the person. You can contact me on [protected].
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  H
                                  H K Chaturvedi
                                  from Mumbai, Maharashtra
                                  May 1, 2019
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                                  Address: Rajasthan Gas agency Kota Jn., Sonbhadra, Uttar Pradesh

                                  I have booked on line for rifling of gas cylinder on 09 april 2019, and a massage received on 17 april for cash mamo ganaration and shortly delivered, but on dt 30april again a massage received that booking cancelled,
                                  At this agency 'rajasthan gas agency kota jn' i have parsonally visit to agency for 3 to 4 time for each time for cylinder, even after booking on line, but cylinder not delevered till ' chakkar lagao ', why? So please do needful.
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Lpg consumer no:42720, id:[protected]
                                  distributor code:132949(tn026)
                                  now i acount in hdfc bank (ifsc code:hdfc[protected] a/cno.[protected]
                                  my adhaar no:[protected]
                                  I was fill 1000 rs diesel in gujarati dahod godhra road matruchaya petroleum but he was petrol fill in my car GJ.20.A7951 at 8
                                  30 am aprrox
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                                    M
                                    M.A.Surya Prakash Rao
                                    from Mumbai, Maharashtra
                                    May 1, 2019
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                                    Address: 530013

                                    Dear sir
                                    This is to inform you that my consumer no. Is cx5114198. I have shifted from my old residence 45-33-47, near sangam office, akkayya palen, visakhapatnam-16. To a new residence i. E. 54-7-35, opp. Iocl petrol bunk, isuka thota, visakhapatnam. Both addresses under the same gas distribution agency... I approached to the office with changed address current bill. They asked aadhar card of the owner. Owner refused to give

                                    Thanks & regards
                                    M. A. Surya prakash rao.
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    I Rama Prabahar consumer mo:42720 distributor id.132949 TN036 My currently adhaar linking HDFC A/C no;[protected] IFSC Code;HDFC00001104 my log subsity not credit this A/C
                                    Last few month I Book My LPG Cylinder through Phone. & Receive booking NO. but my Distributor not given me cylinder. Last booking No. is 547129.
                                    My Consumer No. is 16315
                                    Distributor Name : Krishna Gas Service
                                    Address : Gauripur Ward No.1
                                    P.O - Gauripur
                                    Dist. Dhubri
                                    Pin - 783331
                                    State :- Assam
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                                      M
                                      M.A.Surya Prakash Rao
                                      from Mumbai, Maharashtra
                                      May 1, 2019
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                                      Address: 530013

                                      Dear sir
                                      This is to inform you that my consumer no. Is cx5114198. I have shifted from my old residence 45-33-47, near sangam office, akkayya palen, visakhapatnam-16. To a new residence i. E. 54-7-35, opp. Iocl petrol bunk, isuka thota, visakhapatnam... Both addresses under the same gas distribution agency... I approached to the office with changed address current bill. They asked aadhar card of the owner... Owner refused to give... What the way to do...
                                      So i request you to deliver my indane gas to my new residence.
                                      Your prompt attention to this action will be highly appreciated

                                      Thanks & regards
                                      M. A. Surya prakash rao.
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Dear sir. I am Sabu John . My consumer bomber is [protected]. Sir last few days I can't login my account. Website and app not working (indane gas app)and kindly solve this problem.
                                      With regards
                                      Sabu john
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                                        basant akhauri
                                        from Noida, Uttar Pradesh
                                        May 1, 2019
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                                        Address: Old Pitampura, New Delhi, New Delhi, Delhi

                                        Sir,

                                        1. My consumer no. Is [protected] and my distributor is vidya sagar gas agency, old pitampura new delhi. I had booked my gas cylinder on 26 apr 19 with reference no. 843160. A cash memo no. [protected] was generated for amount rs. 706.50 on 29-04-19. Gas cylinder was not delivered even up to 30-04-19. I received a message on 01 may that the cash memo generated on 29 apr 2019 is cancelled. On contacting the distributor, they intimated that from 01 may 2019 price of gas has been increased to rs. 709.50 and i will have to pay increased rates.

                                        2. As i had booked my gas cylinder on 26 apr 2019, my gas should have been delivered by 30 apr 2019. Why should i pay increased rates effective from 01 may 2019 while my booking is of date 26 apr 2019. I request that i should be delivered gas on the rates prevailing on 26 apr 2019. Gas distributor must ensure delivery of gas within 04 days of its booking.
                                        Thanks
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                        May 01, 2019
                                        Updated by basant akhauri
                                        Sir,
                                        Reference my complaint ID 2318182. Today in afternoon, a gas cylinder was delivered to me with new cash memo No. [protected] dated 01-05-19 and Rs. 713.00 was charged from me. As I had booked my gas cylinder on 26-04-19 and cash memo No. [protected] dated[protected] having description of Rs. 706.50) was already generated against my refill booking No. 843160 dated 26-04-19, the gas cylinder should have been delivered on 29-04-19 or on 30-04-19. The delay was on part of distributor. For fault of distributor why I have been charged Rs. 06.50 more. Distributor should be penalized for his act and my Rs. 6.50 be refunded.
                                        Thanks.
                                        Sir, reference my previous complaint. In afternoon of 01 Apr 2019, the Vidya Sagar Gas agency, Old Pitampura, New Delhi generated another bill No. [protected] and charged Rs. 713.00 for gas cylinder which was Rs. 07.00 more than previously generated bill No. [protected] dated 29-04-19. This is unfair as I had booked my gas cylinder on 26 Apr 2019. I should have been charged at the rate prevailing on 26 Apr 2019. The delay in delivering gas cylinder occurred by late action of the distributor as such why should I am compelled to pay extra amount. The distributor should pay me Rs. 7.00 ie the extra payment.
                                        Thanks.
                                        Sir login with Xsparsh app is a problem, it’s not getting logged in and even after giving user name and password it’s showing invalid credentials so kindly solve this problem nor it’s not showing to reset or change password
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