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Indian Oil Corporation [IOC] Complaints & Reviews

www.iocl.com

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Updated: Mar 2, 2026

Complaints 13302

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5159

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Indian Oil Corporation [IOC] reviews & complaints page 132

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Address: Nagpur, Maharashtra, 440024

I have visited petrol pump of iocl : jattewar hall hasanbag road, nagpur, maharashtra & spend 5 minutes in que and when come to nozle : 1 man come with his scooter direct without que & nozzle boy gave nozzle to add petrol in his scooter by himself when i asked nozle boy that we are also in line that time he said : i need to talk with that person not with nozle boy and nozle boy loudly told his name is kailash ninawe and said to do whatever i can do : i don't think this is a proper way to communicate with clients when fault is yours and my question is iocl hired this kind of goons with which purpose?

Kindly solve this as soon as possible and give proper solution to iocl regular customers.

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Address: Lucknow, Uttar Pradesh

I ordered cylinder and it delayed alot.
Agency name - mahasagan gas agency rajajipuram, lucknow, uttar pradesh.
Staff member did not have a proper conversation and they miss behaved and abused.
They gave threat that they will not deliver cylinder anymore.
Please look upon my query.
Consumer no.- [protected]
Consumer name - mr. Ravi kumar sharma
Contact no. - [protected]

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A

Adline Hansdak

from Jamshedpur, Jharkhand

Feb 20, 2019

I have lost my gas book. My name is Adline Hansdak.
Please issue me new gas book.

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Address: 600005

Website: IOC

Dear team
Please check subsidy not received for my last refill which has been delivered one week before. The same has been happened more than twice last year. I request a permanent solution for this.
Consumer name : sailakshmi
Consumer id : (Protected)
Distributor name : tucs chepauk
City : chennai
Refill no : 809797
Date : 07/02/2019
Sap no : 519209

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A

Ashish Acharjee

from Duliagaon, Assam

Feb 19, 2019

I have booked for a domestic LPG cylinder on 13/1/19 vide reference no :- 857867. & I received a message from authority, that the filled cylinder (LPG, domestic) will be deliver within 12 to 14 days. But till date the agency failed to deliver the same. Your intervention is solicited. Thanks . Sender :- Ashish Acharjee, Consumer No:- [protected]

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Address: Kamrup Metropolitan, Assam, 781016

Sir/madam
With due regards i am a following customer of indane gas belonging to bhaskar gas distributor, piyali phukan road, rehabari, guwahati-8, assam. As per regards i would like to lodge the following complaint regarding the delivery employee named as ganesh kalita of the following distributor. As i have booked my lpg cylinder 25 (Twenty five) days earlier as on 25/01/2019 and i have not received a refill of my lpg cylinder. When i would contact the delivery personal of the following distributor he would deny the delivery and would ask a certain bribe of rs 80-100 extra for delivery. As accordingly he would also sell the lpg cylinder on black to a certain amount of rs 2000 per cylinder.
I would be obliged if you see towards the following matter and work accordingly.

Thanks & regards,
Sebika sangma
Consumer no. 250602
Address: dr. Kalicharan das nursing home
Kalapahar, gopinath nagar, guwahati - 781016
Assam

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N

navakanth reddy

from Manuguru, Telangana

Feb 19, 2019

Here to informing that
we laxminarasimha enterprises
we have the problem of pipe line, cvt, stablizer

S

Somachoodan Pisharody

from Ernakulam, Kerala

Feb 20, 2019

Demat account with stock holding corporation
client id 32038557
dp id in301715

sarada raman
37/3614
sreyas ponoth road
kaloor ernakulam-682017

B

balakrishnaj

from Hyderabad, Telangana

Feb 20, 2019

Gas cylinder weight less & under weight cylinder

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Address: Bhagalpur, Bihar

Dear sir,
I m a soldier
My wife was applied for a petrol pump in bhagalpur district
But we are cheated by sales manager of IOC Bhagalpur reason, his name is Mr R K paswan, he called me & asked about bid amount from me & help directly to others
Which is not fair, he taken 7 lakh bribery from that person & many times called them on 15 th of Feb 2019
U can verify from your source
I want justice
So plz
Treat this matter as most urgent
Jai hind

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: indane.co.in

I am a consumer of AGNIHOTRI GAS SERVICE Shop no. 10, Godavari Complex, Sector 37, Noida. My Consumer No. is [protected].
I booked a refill from the agency on 17th Feb-19 having Cash Memo no. [protected]. After booking, a delivery person named Rashid came to deliver the cylinder and when I asked him to weight the cylinder, he first refused and said that he doesn't have any measuring device with him.
After that, I arranged a measuring device and When I measured the cylinder, I found the quantity was 4kg less than the actual weight. The delivery person just walked away and said that he will come again with another cylinder.
I request you to take strong action against the agency so that they got a lesson and can never try to make fool of their customers.
Attaching the Booking slip for your reference.

Ajay Verma
[protected]
Sec 30 Noida

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Address: New Delhi, Delhi, 110063

Hi my earlier gas cylinder... It's sgt-228.. But when i had shifted i was told get to get my old copies and it's misplaced as i had shifted and it's been 35 years im using the connection.. Why can't system just take it out my old records... It's been one year i have been takin it in black and i'm from middle class family.. Why are we being tortured.

[protected]

Sunil jaggi

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P

Poonam Parkash

from New Delhi, Delhi

Feb 19, 2019

My mother [widow ] and my sister [polio patient] living in rewari. Gas booked on Feb 3not delivery yet.it's always happened.

Shards devi w/o late dayanand parsad
Consumers no 17298630
Krishna Gas rewari

Please provide also a gas Agency if possible

M

Manish.meena

from Delhi, Delhi

Feb 19, 2019

Consumer no. [protected], booking no. [protected], dated[protected], gas supplier name is Sondhi gas service, we found every time the delivery boy delivered less weight cylinder, this time the gas cylinder weight is 26 kg. Please do something otherwise we go to media and show them.

P

prasanta29.parida

from Gurgaon, Haryana

Feb 19, 2019

Consumer no.[protected], order no. [protected], dated[protected]. I found
empty cylinder weight more as per printed on the cylinder. The empty cylinder weight was 18.4 kg and it also happens many time with me. Please take a nacessary action for that.

prasanta29.parida's reply, Feb 13, 2019

I am consumer of MAHESHWARI GAS SERVICE agency of Indane gas & my consumer no. 7101171407 (Prasanta Ku. Parida) .I am facing lot of problem, the delivery boy always delivers less weight cylinder, nobody taking any action against him your booking staff are also support him.
so please take a necessary action against him i have already request to him please replace the cylinder but he did not. I hope you will take necessary action against him. The company does`t pick phone for gas booking and all the other time their phone is always busy. they are deliver short weight of gas always. My last Order No.2000166898, dated-02-01-2019, I found 18.4 kg empty cylinder weight and also cylinder make sound like fill-up water when shaking. please take a necessary action otherwise I go to media show them how you cheat the consumer, this was not the first time, it happened many time before, now I am done. so I want to take a necessary action.

L

LOKESH SAHOO

from Kolkata, West Bengal

Feb 19, 2019

I forget my user ID @ password, when I try to recover it shows your email id wasn't registered.how I solve... Thanking you.

R

Rituraj73894

from Guwahati, Assam

Feb 19, 2019

Cylinder have not delivered door to door and if I booked one cylinder than it will be not delivered Wright time and than i will go to agency and will be collect from there so no anybody satisfied for there services. So i requesting u to take a good service for better all customers.

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Address: Lucknow, Uttar Pradesh, 226023

I have booked gas cylinder on 9 feb. 2019 gas does not deliver till date (17 feb. 2019) and generally gas is less than standard weight in the cylinders that is reason gas of cylinders is finished before the due date even i have two cylinders and gas of both cylinders were finished. How we cook food? My customer no. Is [protected]. Please, provide me with gas cylinders quick today.

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Address: Allahabad, Uttar Pradesh, 211011

Dear team,
Please check subsidy not recieved for my last refill which has been delivered one week before. The same has been happened for previous booking also, i require a permanent solution for this.
Connection number - [protected]
Connection name - samridhi sahu
Distributer - shubhi indane allahabad
Last refill no.- 905208
Please check and do the needful at earliest. Also screenshot attchef for your reference.

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Address: 712232

Dear sir,
I wish to lodge a complain against ioc as my father expire on[protected] and his gas connection was transferred in my name and booked a gas cylinder but till date i am not getting subsidy amount in my bank. For your information at the time of name change application i had already submit my aadhar and cancel checque for proof of my bank account. Please also note my consumer number - [protected].

So please look into this matter.

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Address: Varanasi, Uttar Pradesh, 221001

Petrol filler at kumar filling station, basahi varanasi, u. P on 6-2-19 gave less petrol by cheating and when i complained to manager, whole staff argued and misbehaved with me and also refused to give the complaint book. This is the reality of not just this filling station but of majority of the petrol pumps. Petrol fillers cheat by distracting consumers or reducing the fuel flow by pressing handle hard and also there is setting in machines to give less quantity of petrol.

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Address: Chennai, Tamil Nadu, 600084

Payment done online on 18012019 but gas got delivery next day... but still payment is not credited to Gas agency... Gas agency wants me to make cash payment by today to close their month end process but i have made online payment which is successfully credited. I have confirmation message once i have done the payment... Now I made payment to gas agency also... For one gas cylinder I made two payments...
This is confirmation receipt for your online payment of Rs 699.5, against refill booking ref no.242634 for consumer. no.34107.
UPI[protected]
with SR no. 1-[protected]

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Address: Chennai, Tamil Nadu, 600084

Payment done online on 18012019 but gas got delivery next day... But still payment is not credited to gas agency... Gas agency wants me to make cash payment by today to close their month end process but i have made online payment which is successfully credited. I have confirmation message once i have done the payment...
This is confirmation receipt for your online payment of rs 699.5, against refill booking ref no.242634 for consumer. No.34107.
Upi[protected]
With sr no. 1-[protected]

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Address: Hyderabad, Telangana, 500050

Indane gas — deactivate my giveup subsidy reqest.

I am using indane gas from last 1 year.. At the time of gas connection by default i opted the "give up subsidy" and i am unable to cancel the subsidy give up.

Can you please deactivate my "give up subsidy" for my indane gas connection.

My indane gas consumer number : [protected]
Address : b. R gas agency, chanda nagar, hyderabad.

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Address: Chennai, Tamil Nadu, 600117

Two days back i booked gas cylinder in sri jays gas agency (Keelkattalai, chennai). I ordered this after my both the cylinder empty, so i requested them delivery immediately. Yesterday they delivered a cylinder with on 30% filled. I noticed only at the night after i came from office while lifting the cylinder. Please let me know where do i complaint on this.

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Address: 690526

Due to untoward attitude from the distributor, i cancelled my indane gas connection on 11.2.19. Since my booking for gas was existing (Booked on 11.12.18) they were not in a position to cancel the connection. So they have created a cash memo [protected] for rs. 659/- for booking no 901204 stating that cylinder shall be delivered shortly. After some time i got another message stating that your cylinder is delivered with cash memo no. [protected]. We did not receive the cylinder. I do not know how they have delivered the cylinder since i already returned both the cylinders before receiving the message. Please ensure delivery of gas cylinder or the amount i paid.

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Feb 13, 2019

Updated by Sreekumarpillai my ID is[protected] and consumer No.13710. The Distributor is Omkaram Indane aservices (No.127440)

Feb 17, 2019

Updated by Sreekumarpillai While issuing the TV they have returned Rs. 1000/- to me saying that it includes the refill booked by me on 11.12.18. But I have to get Rs. 800/- towards Deposit on 1st cylinder Rs, 300/-, 2nd cylinder Rs. 450 and PR Rs. 50/=. I paid Rs. 806/= from my debit card for the refill booked on 11.12..2018. They also told me that while linking aadhar No. with account No. IOC has deposited Rs. 450/= into my account. But verifying the passbook not seen any such deposit. Please do needful and clarify.

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Address: 781335

My gas card book got misplaced during shifting. I want a duplicate book for further process. As i'm facing lots of problem for booking. I specially visit to the dealer (M/s red horn gas agency), nalbari. They didn't respond on my complaint. I'm purchasing my cylinder in black. Please take an immediate solution for giving my duplicate book. Hope you concern about my serious problem....

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Address: 500050

I approached br gas agency for a new lpg gas connection.

Since i already purchased gas stove, i requested the dealer to issue the gas connection without stove. But they refused to give me the connection where it is consumer's choice to buy stove from the agency or from any other vendor of their choice. However, the regulator/pipe/gas are mandatory from the agency.

Also, they are giving the stove at a discount of 600 (Out of total stove mrp) in case the applicant provides the invoice of the stove they purchased from stores. And they are saying this is a indane company rule.

Please let me know what are the actual terms and conditions related to stove purchase from gas dealer while taking a new lpg connection (Domestic).

Thanks,
Nagarjuna

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Address: Gorakhpur, Uttar Pradesh, 273001

I want to know the "regulator replacement fee", as my agency is asking for rs. 200/- for new regulator, as well i asked to submit old one, but no receipt suppose to provide for this fee. As per my information there is no charge on replacement. Would request to you please provide confirmation on my query.
Will appreciate on quick response. Thank you!!

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Mar 10, 2019

Updated by Abhinav01 Dear respected service provider, is there anyone who can take note on this query and make response for same

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A

Abhinav01

from Allahabad, Uttar Pradesh

Apr 19, 2019

worst customer care service, gas sector!!

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Address: 403705

Sir, i have unfortunately forgotten my xtrarewards card pin will you kindy
Help me on it. My card no — [protected]
I am leaving in quepem goa
So i request you to send it soon as possible.

Please send me my pin on: —
Name:- samantha fernandes
Email :- samantha. [protected]@rocketmail.com
Phone no:- [protected]
Please send it soon

Your happy customer
Samantha fernandes

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