Indian Oil Corporation [IOC] Complaints & Reviews

My gas card book got misplaced during shifting. I want a duplicate book for further process. As i'm facing lots of problem for booking. I specially visit to the dealer (M/s red horn gas agency), nalbari. They didn't respond on my complaint. I'm purchasing my cylinder in black. Please take an immediate solution for giving my duplicate book. Hope you concern about my serious problem....

I approached br gas agency for a new lpg gas connection.

Since i already purchased gas stove, i requested the dealer to issue the gas connection without stove. But they refused to give me the connection where it is consumer's choice to buy stove from the agency or from any other vendor of their choice. However, the regulator/pipe/gas are mandatory from the agency.

Also, they are giving the stove at a discount of 600 (Out of total stove mrp) in case the applicant provides the invoice of the stove they purchased from stores. And they are saying this is a indane company rule.

Please let me know what are the actual terms and conditions related to stove purchase from gas dealer while taking a new lpg connection (Domestic).

Thanks,
Nagarjuna

I want to know the "regulator replacement fee", as my agency is asking for rs. 200/- for new regulator, as well i asked to submit old one, but no receipt suppose to provide for this fee. As per my information there is no charge on replacement. Would request to you please provide confirmation on my query.
Will appreciate on quick response. Thank you!!

Sir, i have unfortunately forgotten my xtrarewards card pin will you kindy
Help me on it. My card no — [protected]
I am leaving in quepem goa
So i request you to send it soon as possible.

Please send me my pin on: —
Name:- samantha fernandes
Email :- samantha. [protected]@rocketmail.com
Phone no:- [protected]
Please send it soon

Your happy customer
Samantha fernandes

Deactivation of give it up subsidy

Wrongly click give it up button please deactivate give it up subsidy
so please help me

Consumer Name Prasath
Consumer id : [protected]
Distributor name : Sri kalarani ondane Gas Agency
City : Chennai
District : Tamilnadu
Contact No : [protected]
Email : [protected]@gmail.com

Ente vedinte aduth anee indian oil petrol pumbe kozhikode parppadi sowparnika petrol licence numbeer
P/SC/KL/14/2393 (P203988) iy pumbil ninu vitilke kuduthal ayi smell adikunu vitill sugam ilatha alukal unde avarode kure pravishyam compliteparyuka unday yadoru nadapadiyum undayit ila epool pumbe 24hr akii athu mulam orupade budimute unde vitil kidanu urangan patunila samdanam ayi onirikan patunila avida ulla sils hed parasad kenguva yode njan palathavana comlite paranju onum cheyth thanila pine oru devasm vilichapol enode valare mosham perumari njn ent cheyanam enn enik company parnju tharanam

To change mobile number in indane gas

I am a customer of indan gas and my agency is neo gas enterprise. My consumer no. Is 25489 in the name of mr. Naveen kumar goyal. I would like to change the phone number for booking of indane gas. I would like to request you to kindly enter my new number for booking of indan gas in future.

Thanking you
Naveen goyal...

Sir, please do the needful arrangements in my kyc as per aadhaar as name and address
04
Thanking you

Seyed mukthiyar

4 vigneswara nagar
Padirikuppam
Cuddalore-607401

Gas connection number 20104
Lpg id no[protected]
M/s devi gas agencies
Cuddalore

I have not received subsidy in bank account. I already contacted your distributor many times and till date have not resolved the issue. I am due for subsidy since 1 april 2018 date (Pending subsidy for more than 10 months).

I also verified with the bank (Sbi), they claim the aadhaar is linked to the bank account.
I personally verified online and the bank account is linked to aadhaar.

Please resolve the issue.

Consumer name prakash chand
Mobile number [protected]
Indian gas service
Consumer number 014364
Aadhar number[protected]
State bank india
Kairana gas service

Dear sir
Please find details gas subsidy has been closed, start my cylinder subsidy, so, i request you to kindly solve my problem (Get on my subsidy) *lpg id_3 [protected] cust no-[protected], consumername - ranjay kumar prajapati, address - d14, khanpur ext. Iind floor room no. 06, khanpur village, delhi -110062
Kindly do the needful my request

I have a connection in my father's name in muthu mani gas service, bhel, trichy. Given req for address change to another agency. For the surrender certificate the manager is making us to walk several times. Just a 10 mins work. He is so arrogant and rude. Such a worst customer service. They are locking the agency for 2hrs as lunch time. No one is responsible in an emergency time. Such a # agency. Spoilers

Indian oil corporation [ioc] — delayed delivery of indane gas refills
I, v. Palani kumar, consumer no.18371, booked a refill cylinder on january 21, 2019 vide reference no.517534 thru' your dealer "nanda gas agencies, no. 39, arcot road, saligramam, chennai - 600093 having phones #[protected]/[protected]. They assured delivery within 10-12 days. It is now over 19 days since booking. My telephonic reminders to the dealer has elicited no tangible/positive response.in the past, my experience with delivery boys of the dealer has been very unpleasant as they demand rs.35/ as tips to deliver the refill at my door which is in the second floor. They have threatened that they will deliver the cylinder only downstairs, if i don't pay them the demanded tips. Other distributors of indane gas cylinders belonging to the nearby localities/areas are assuring/giving deliveries within 3 days and the delivery boys of them are very courteous.
This is not the first time it is happening like this. Please bestow your preferred attention to this matter and see that the aforesaid dealer delivers my refill promptly and refrain from indulging in such delays in the future. Also warn those delivery boys not to demand tips but to accept whatever we give out of our free will and volition.
Request your utmost cooperation and remedial action in this regard.
Failing to get remedy within the next one week will constrain me to seek legal remedies in competent fora like consumer courts with consequential costs to you and to your said dealer.

Regards
A. Palanikumar

I, v. Palani kumar, consumer no.18371, booked a refill cylinder on january 21, 2019 vide reference no.517534 thru' your dealer "nanda gas agencies, no. 39, arcot road, saligramam, chennai - 600093 having phones #[protected]/[protected]. They assured delivery within 10-12 days. It is now over 19 days since booking. My telephonic reminders to the dealer has elicited no tangible/positive response.in the past, my experience with delivery boys of the dealer has been very unpleasant as they demand rs.35/ as tips to deliver the refill at my door which is in the second floor. They have threatened that they will deliver the cylinder only downstairs, if i don't pay them the demanded tips. Other distributors of indane gas cylinders belonging to the nearby localities/areas are assuring/giving deliveries within 3 days and the delivery boys of them are very courteous.

This is not the first time it is happening like this. Please bestow your preferred attention to this matter and see that the aforesaid dealer delivers my refill promptly and refrain from indulging in such delays in the future. Also warn those delivery boys not to demand tips but to accept whatever we give out of our free will and volition.

Request your utmost cooperation and remedial action in this regard.

Failing to get remedy within the next one week will constrain me to seek legal remedies in competent fora like consumer courts with consequential costs to you and to your said dealer.

Regards
A. Palanikumar

I made the payment online through the link i got using my credit card amount got deducted. But it was not reflected in the receipt. So i have to pay the amount again to the vendor. I raised many sr on indane portal but no assistance.
1-[protected]
1-[protected]
1-[protected]
All closed with out any assistance. I want my money back which was deducted.

My consumer no: 5225, jk indane gas agency. Booked three times in january itself. Still cylinder not delivered.in nearby house the delivery person had said as we do not give extra rs. 50 so that i made it as door closed and not delivering. Was it rule to provide extra amount than specified in the bill? Even though we provide rs.10 to rs 20 extra than bill, still the delivery man has done this and he frankly speaking this to nearby house and going.

Respected sir/ madam

I am a consumer of your company.. My card was transfered from guwahati to kendukona near kamalpur and when i going to submit my sv to the gas agency rupjyoti indane gramin vitrak, kendukona, kamrup (R), assam they need extra money for accpt the sv.. They need sv fee + 2 full cylinder fee + 315 + 300.. This 315 and 300 fee is illgal.. They called i[censored] don't pay then u go to the other agency here not possible.. Thats why i complain a this type of ageny who got extra money for connection...
Hoping for your kind consideration..

Sub:request for investigation
I am a senior citizen from assam. I have a specific complaint to make. My consumer id no for domestic lpg cylinder is cx11590549. Distributor's name : shankardev gas agency, six mile, guwahati.
I booked the cylinder online on 12.1.2019. Reference no.588086. I was informed that expected delivery is 8-10 days ie by 19-20 january. But cylinder has not been delivered yet. If it would have been a normal delay i would not have complained, but i suspect a racket, because everytime i enquired i get an online reply that my cylinder has already been delivered on 19.1.2019. But where is the cylinder? Not delivered to us yet.
Prime minister has taken lot of initiatives for the benefit of consumers. But because of malpractices at field level, common people are not getting the full benefits of the schemes. Particularly in the north-east, gaps between the govt schemes and actual benefits to the society are too high creating resentment amongst the common people. Hence every such complain, however small it may be needs thorough investigation.
I was particularly hurt because my daughter's marriage was on 30 jan and we were without gas on that day.
I request you kindly to investigate the matter and do justice eradicating the malpractices at executing level. Hope to receive a reply informing the outcome of the investigation.
Phanindra kumar devchoudhury.
Retd. Ggm (Oil)
Ex. Chief editor of niyomiya barta, a daily newspaper
Regards

Dear sir/madam

I am naresh from telangana peddapalli district, godhavarikhani (Gdk),

In gdk there is have a one has agency of indian name is sri mayi gas agency located in ntpc. Here they are collecting extra amount for one connection. Which is we taken recently from them. They charged amount 3400rs but they given receipt 1600rs only and in that they mentioned one number of cylinder and one regulator that for this they charged 3400rs

Kindly respond my mail and take a action about this agency which is i give the name (Sri mayi gas agency)

Maganlal K. Katara
5, Pushpak banglows,
Near-shilpgram society
Nana chiloda,
Ahmedabad-382330
Gujarat
Cons id-cx21328345

R, SIR,
i have book my cylinder on date 26/01/2019.Indian oil LPG cylinder supply to me on 02/02/19 AT 11:00 AM, (at that time I m not at my home) after 5 minuts I came at home and check it due to smell of gas I observed that the seal of LPG cylinder is damaged so I will call to delivar boy but he is not answering, I call to [protected] halp line no. but due to server problem thay will not take my complain, I called to helpline no after five hour but my complain of seal damaged is not registed.

On 25th january 2019 at 3:00 pm, i took my vento car to get the diesel tank full. I purchased the diesel for rs. 2750 @ 66/l. On my way to mathura, the vehicle stopped in between and could not be restarted by the local mechanics there. I had to bring it to delhi on crane by spending rs. 12000 for towing charges. The vehicle was checked by volkswagen service center at moti nagar, new delhi and i was informed that the diesel was adulterated with approximately 30% water. Due to this malpractice by the petrol owner, my car got damaged and as per the estimate given by the authorised volkswagen workshop at moti nagar, it may cost me over 3 lacs. I have contacted the manager of the petrol pump, mr. Paritosh sharma ([protected]) who personally visited the workshop at moti nagar and checked with the service advisor. For no fault of mine, i have been suffering since last 1 week but my car is still there and the petrol pump manager/owner is not showing any concern. I request the authorities to look into the matter and advise the petrol pump owner to pay the actual expenses made by me towards the cost of getting the car repaired and bringing it back by crane from mathura. Mixing the diesel with water should be considered a serious crime and the matter may be investigated further and the license of the said petrol pump must be cancelled immediately forever so as to protect the consumers like me against such crime. An early action shall be highly appreciated and serve as a lesson to the criminals like abhishek motors.

From:
Deepak garg
[protected]@yahoo.co.in

Details about the petrol pump:
Indianoil petrol n cng pump
Abhishek motors[protected]
Petrol pump owner/manager: mr. Paritosh sharma (Contact no:[protected])
Outer ring rd, block gh 4, state bank nagar
Paschim vihar, new delhi-110063