Indian Oil Corporation [IOC] Complaints & Reviews

I am mithai lal, consumer of indane gas from goodwill gas agency (Sultan puri). My consumer no12832. The delivery person does not provide/interest to deliver cylinder on time & ignore to give at house. After cancellation of december booking, he told me you are not coming to take your cylinder because of (I have weight machine to weight cylinder) that is why he is not responding. Again 23 december booking is not received. Please strict action towards distributer and delivery man (Bahadur singh).
Date 03//01/2019
Metthai lal

Today on 03.01.2019, i went to m/s nirmal sain enterprises, iocl pump at sector 14, panchkula, haryana for getting the petrol refilled in my activa.
I asked specifically for petrol, but the operator very cleverly filled with xtra premium petrol with out seeking my permission. I asked him why he didn't asked or mentioned this before filling? He has no answer. To hide his fault, he started misbheaving. He even dared me to complaint upto any level and said that we will again do this.
Immediately i informed this to the outlet manager and asked him to provide me with the official complaint book of iocl. He provided me with a simple copy and asked me to write my complaint on that. I again asked him to provide with the official complaint book of iocl. He straight forwardly refused to provide the same and said that they don't know about any such complaint book. I asked him to give the name and contact of the higher authority to complain the matter but he again straight forwardly refused and said, i don't know. Also there was no information on any board about the complaining authority.

Pls take my this complaint against this petrol pump for cheating the consumers, misbehave by the staff and not providing the required mandatory information on boards & not providing the complaint book. I request for a strong action against the operator, manager as well as the owners so that these type of malpractices should be stopped immediately.
My cash memo no. Is 38199 dated 03.01.2019

Sir, i updesh kumar, consumer no. [protected] phn no. [protected], got my distributor changed from people gas service indira nagar, to maa durga indane gas acency, vinamr khand, gomti nagar lko. Booking clerk miss lakshmi tiwari firstly feeded my wrong address and now after so much helter skelter correction could be done. Now when i booked my cylinder .For about 11-12 times, each time after booking cylinder, it gets cancelled after 2-3 hrs. Mssg shows to contact distributor. I went to disributor multiple times, they gave me assurance to resolve but my problem is still not resolved and my booking is getting cancelled.I am fed of running to distributor . Hope you will help me in the matter so that i will get cylinder smoothly.

From,
Abdul azeez. M
Afzal manzil kanniakulangara vembayam po. 695615
Mob.[protected]

To, indianoil
Dear sir,
From[protected] to[protected], 37 gas cylinders have never received a subsidiary and there is no solution to the gas dealer nirmal indien. The bank said he did not have any topic there. Yet another bank has not started a new account and does not claim that it must be hazardous to take a quick action.
Yours faithfully

Sir I Nirmala Kukreti W/O Harsh Mohan Kukreti consumer No. A00433, LPG ID[protected]-3456 not receiving LPG subsidy in my Bank A/C no. [protected]([protected]) SBI(ADB) Padampur Sukhro, Kotdwara (UK) -Code 5848 since November 2017. My Aadhar No. is already linked with my Bank account, but my bank account no. not linked to LPG. In this regards I several time requested to my LPG Distributer i.e. Sidhbali Indane Gas Agency Kotdwar, Distt .Pauri Garhwal (UK) code- 173733 to link my Bank Account to LPG but the distributer is not taking any action on my problem. I have submitted unified PAHAL (DBTL) joining form duly completed in all respect along with the photocopy of my Aadhar card twice to my LPG distributer but my Bank account No. not yet linked to LPG. Please do the needful in this regard so that I may get my LPG subsidy.

Date of incident :[protected]
Description :
I got shifted to a place around 20 km from the current place and checked that the cylinder is leaking even after taking off the regulator and applying the cap.
Went to the current distributor to transfer my connection and was being told they require 02 empty cylinder and suggested to take the cylinder along and return the same once emptied.
On calling the distributor for help regarding the leaking cylinder they turned up saying they are not responsible for the leakage and asked me to get the cylinder to the distributor office.
I cleared them that the cylinder is leaking even after i take off the regulator and it is impossible to get it to the office. The distributor told we cannot visit as the place is very far.
I told them they can call the nearby distributor and ask them to provide help, on this also they refused to help and disconnected the phone.
I also called the nearby distributor, they also turned up saying we cannot help. On calling the customer care they asked me to contact the nearby distributor and ask as they cannot do anything in this.
This is a life threatening situation and nobody is is agreeing to help.

Name : javed
Address: plot number 12,
Gm-4,
Ats, derabassi, punjab
Phone number: [protected]

Sir/madam,
My consumer no is 214668 under the distributorship of lipi gas service sambalpur, odisha. I have booked cylinder refill on 16/12/2018 at 8.21 pm for which i have got a message regarding cash memo generated on 24th dec 2018 10.26 am (Cash memo no - [protected]) which should have been delivered within 2 to 3 days after that. But to my amazement i found a message on 31st dec at 8.56 pm regarding cancellation of the booking.

The delivery of gas cylinder is delayed every time... They delivered cylinder everytime after 1 to 2 complaints... Very poor service quality...

Rajeswari bhoi
214668

I am natvar singh. I am customer of indane gas, customer id is cx11994039. My registered mobile no - [protected]. I booked indane gas cylinder on 22 dec 2018 by online through icici bank credit card and according to icici bank my online was accepted online on 24 dec 2019. New issue created as the indane gas distributer (Kishore) comes on 25 dec 2018 at my home address and speak you have booked indane gas in cash, so gave money in cash rs-800. I contacted to my sanganer gas agency for confirming to paid online payment. They told me as two things first is that they did not receive any payment and second is we have received 2 requests online as cash and online. I was confused that how is it possible that i gave only one request online through credit card. I had need of indane cylinder that time so i paid also in cash. Next day when i contacted to my icici bank credit card team that they sent statement of same transaction. They told me that online credit card payment accepted on 24 dec 2018. I could not understand that why did they speak lie as "we did not accepted online payment". Again i contacted to sanganer gas agency owner on phone then they confirmed that we have recieved online payment online on 24 dec 2018. Main issue is that why are indane gas agency or iocl not reversing to my online credit card payment after giving cash payment on 25 dec 2018. I sent all evidence like online paid payment gas booking recipt and transaction of credit card for booking online. When i contact to gas agency owner veer soni ([protected]) on same phone and i sent all evidence to sanganer gas agency owner veer soni. Sanganer gas owner veer soni accepted that online payment has accepted online credit card payment on 24 dec 2018. Veer soni told me that payment will be credit automatically in your credit card account. After 7 days passed i did not get any reverse payment in my icici bank credit card. I have given hard copy to sanganer gas agency of all transaction of icici bank on 29 dec 2018. I am in trouble that who and when will reverse online credit card payment. I am attaching all documents that are related to case. Please check it and please resolve as soon as possible. I hope that you will solve issue.

Wrongly click give it up button please deactivate give it up subsidy
I cannot receive my subsidy last two months june-18 onwards so please help me
Deactivate give it up subsidy & continue my subsidy.

Consumer name sanjeev kumar
Consumer id : 14720
Distributor name : pannu gas agency
City : ludhiana
District : punjab
Contact no : [protected]
Email : [protected]@gmail.com

Dear, sir/madam i am a consumer of your company, name: jayanti debnath consumer no. 13235, lpg id is 3 [protected] distributor is sulekha gas agency, west bengal, howrah.
I have submitted my name ‘scroll of honour’' by mistaken online. So i do not wish to have my name put in the ‘scroll of honour’ for opting out of subsidy. So if you grand this i will be grateful. Thanks & regards.

Sir, i have unfortunately forgotten my xtrarewards card pin will you kindy
Help me on it. My card no — [protected]
I am living in delhi
So i request you to send it soon as possible.

Please send me my pin on: —
Name:- ajay singh negi
Email :- [protected]@gmail.com
Phone no:- [protected]
Please send it soon

Your happy customer
Ajay singh negi

The petrol pump located in mumbai sion near wadala rto are having workers who sell petrol or diesel with no proper identification and no uniform, when asked to the manager about this following confern he was very rude and was giving silly reasons and finally to get his point right he raised his voice on to the customers this situation is been observed since 6 months and everytime their answer was the same that the workers were new and their identification is been under process...

I am consumer of indane having consumer number 026479. I am from kaknyakumari district and my service provider is yes yes yen gas agency, t v m road, kanyakumari. My subsidy for the past 25 month was not credited to my account. On approaching the gas agency they said it is a fault from bank side and on approaching the bank says it is a fault from gas agency side. Request you to kindly look into it. Many thanks.. George raja

Hello sir

I would like to inform you that. I am user of indian oil corporation [ioc]. From long time, but my issue is i have receiving my lpg gas cylinder with low weight and leakage issue there is 2kb to 3kg less in every cylinder with leakage. So i just asking with you sir. Is this is good way to deliver indane gas cylinder to every customer. And this not a first time. On every i have receiving my gas cylinder low weight and leakage issue. I had complaint many time but no one care about this.. My state in delhi i am leaving new delhi gas agency is sona enterprises, indane gas, vasant kunj, address: c-19/20, abdul gaffar khan marg, d6, sector d, vasant kunj, new delhi, delhi 110070.. So please kindly do some needful for your customer's sir. This is not just leakage issue. This is realeted this our life. Please please i have humble request with you that. Kindly take some action. And please avoid low weight and leakage issue..in (Indane) indian oil corporation [ioc]

My car works on petrol and instead of filling that in the car, they filled the car’s engine with diesel.
Shows extreme negligence and lack of proper work skills.
Absolutely shameful that people who’re expected to do such jobs with utmost carefulness aren’t doing so.
I am highly disappointed in the service of the people working in vibhuti khand, lucknow’s indian oil petrol pump.
I obviously can’t expect any sort of compensation at this moment, but it’d be really nice if the customers don’t have to deal with such circumstances because it not only wastes our resources, energy and money but also is a huge wastage of time.

Dear sir,
I have lost my lpg paper so i am not able to purchase dbc. Will you please tell me how to find duplicate papers it is online so tell me how to find in your site or not in online so what is the procedure to collect the duplicate lpg gase paper. Because of it i am facing many problem. So revert me as soon as possible i am waiting your revert.

Dear concern,

I am using xtra reward card of indian oil. I want to change my mobile no in it to [protected].

My card no is [protected] on the name of harpreet singh bhatti.

Kindly change the same as i am using this from last 8 years. Let me know if you need anything else is required.

Regards
Harpreet singh bhatti
Cell [protected]
#464 evergreen towers
Kharar

Respected sir,

I have one of the customer of indane gas, consumer no cx5719893 residing at sivaganga. I have already submit aadhaar and bank account details for getting my lpg subsidy to my bank account and get my subsidy regularly. But the last 2 year the subsidy amount not credited to my account.. I have made lot of complaint to customer care number [protected] and complaint to my agency the name of piraisudan sivaganga, tamilnadu. But to no use... So, sir, please do the needful to credit my subsidy...
(Lpg id 3 [protected])

Thanking you
Your's truly
Pradeepan d

My indane refill cylinder was delivered with cash memo no.[protected] by indane gas distributor, anuj gas agency, nizampura, vadodara.
On checking the refill weight, surprisingly i found it weighing only 26 kgs instead of 30 kg.
Everytime it's not possible to weigh the refills supplied,
It must have been a regular practice of supplying under weight cylinders from indane gas.
I request immediate response in above issue.

Sir, I Nirmala kukreti w/o Harsh mohan kukreti consumer No. A00433, LPG ID 3-[protected] beg to state that, I am not receiving my LPG subsidy in my saving bank a/c no.[protected]([protected]) SBI (ADB)Padampur sukhro code- 5848 since November 2017.As per the details available in consumer console IOC, my aadhar no. Already linked to LPG/Bank, but my bank account not linked to LPG. In this regard I requested several time to my LPG distributer i.e. sidhbali indane gas agency kotdwar (uk) code 173733 to link my LPG to my bank account, but he is not taking any action on my request. It is therefore requested please link my above Bank account to LPG, so that i can get my LPG subsidy. Thanking you sir.