Indian Oil Corporation [IOC] Complaints & Reviews

Sir i yogesh m. Borkar customer no. 7560 lpg id:[protected]
I had book cylinder refill at date 22/03/2019 and online payment was done through bank atm. Amount was deducted from account. But at the time of delivery of cylinder on the refill voucher (No-[protected]) slip it was not mentioned. I payed refiil amount again in cash to delivery boy as he taught.
So, i request to you for refund. Thank you.
Please convey to me by mail at id [protected]@gmail.com.

Gd evening sir myself manoharan. I here with submitted the flowing few lines to your kind consideration and favorable action. I have a gas connection in the name of my wife smt. M. Kalaiselvi vide consumer no. [protected] and lpg id no.[protected], we have consuming lot of metal agony and physical pain by limra gas agencies, (Distributor code. 309435) east tambaram, chennai. The agencies is very worst costomer services and not attend the phone calls for complaints, due to this we are suffering lot of metal agony for the past few months for supplying gas cylinders. They given pressure to collect the cylinder from the agencies. We brought the complaints to the owner but no use, the same has been continued.
Due to this i requested the officers concerned kindly transfer my connection to other agencies like patttamal or kts for my favour please. Thank you. Report complaints.

Dear Team,

I would like to complain against Yashaswini Gas Agency as your delivery executives for demanding extra money from customers as delivery charges. Every time we were giving like a tip but this time we had a really bad experience from one of your delivery executive as he demanded for the money for just INR 3/- extra even though everytime we were giving INR 30/- extra as delivery charges. This time the total amount on the bill was INR 703/- and we had given amount of INR 730/- but still the delivery executive misbehaved with our family and demanded for extra money of INR 3/- and we argued with him and finally he told us that he would not delivery to our home. We need to collect the cylinder from Gas Agency. We felt absolutely ridiculous hearing such words from him. Please consider this complain as a serious issue. Delivery Executives cannot demand from the customers for delivery charges.

Distributor Name - Yeshaswini Gas Agency, Mahalaskhmipuram, Bangalore - 560086
Customer no - 73757
LPG ID[protected]

Please find the attached bill below.

The complaint is against sivam io, begumpet, hyd. There have been several times that i raised a complaint about this petrol station for misbehavior and harassment kind of attitude the staff has but neither your sr. Management nor the concerned management at the station has taken my concerns seriously.

They are even reluctant to provide me with a complaint register and i think that they don't have one. I had to write a complaint on a piece of paper and i am sure it would be thrashed.

I think that the owner of this petrom bunk seems to be very influential person wherein he feels that his staff can indulge in any kind of behavior even to cheat customers and no one can take any action against them as i have written to your head office several times about the way the staff and the management here works and yet there has been not even a single instance where your organization has replied me back nor called me to address my concerns.

I am under the impression that your organization has given permission to all these petrol station management to cheat and harass the customers and maybe would have mentioned stating that even if the customers raise any complaints it would not be addressed nor even looked into.

Sir with due respect i would like to inform you that my consumer no is 163219, abhil gas agency rohtak its regular practice by delivery boy not to supply refill at ist floor. Every time he ask the customer to come down and collect the refill by saying i am not fit to deliver at ist floor and he returned back without delivering the refill. When contacted the abhil gas executive at phone she also refused to deliver at ist floor by giving excuse that customers are complaining of theft by delivery boys thats why our delivery boy will only deliver at the main gate on road. Phone conv. With abhil executive is with me. Is there any rule of ioc that co. Will supply only at main gate on road. What will happened when only ladies are at home pl take urgent action over that

I am a customer of indane gas and my agency is thayagam indane gas agency at kuttalam tk nagapattinam dt., tamil nadu consumer no is 21649 in the name of rajaprakasam i would like to change the phone number for booking to the indane gas from [protected] to [protected]. I would like to request you to kindly enter my new number for booking of indane gas [protected] in future.

My gas connection no is cx7290612.. After booked refill after some time im getting cancelled msg... Delar is saying some issue with application... I tried three time same replay

Dear indane customer, your refill booking ref no. 554898 stands cancelled. Kindly book again or contact your distributor to know the reason of cancellation.

Booking for con no cx7290612 is registered with ref no.554898. Refill expected delivery:3-5 days. Ensure pre delivery checks viz. Weight & seal before delivery

Yesterday i filled petrol on indian oil petrol pump to check the schedule and made payment through sbi debit card. I was not given any refund. They say that they have not received the scheme.
Petrol pump janardan zarapakar
Assonora goa.
Batch no 002576
Invoice no 012366
Date 20/03/2019

Kindly clarify and help

R. B. Tangsali
Mob [protected]

Good morning sir

First of all this is not a complaint but a request.
Firstly i went to the gas agency to cancle my gas connection. They said verbaly software is recently updated so they cannot cancle my gas connection.
I told them my job is over and i have to go to my home town. They said sorry. Then tried to do it online. That time password error was there so i clicked forgot password and then received new password from email. Even that is not working. Kindly help me.

Best regards
Dibu samson

Sir,
I want to name change of our gas connection because this connection has been on behalf of my mother. But my mother health haven't well. So, he can't operate his bank account. Therefore his bank account some problematic. So, i want to change this on behalf of my name. So, please reply me what is the procedure to change it? Our present consumer number is [protected], under baranagar gas service.

In most of the indian oil petrol pumps stations petrol price per litre in high when compared to petrol price of the day.
Ioc says that they have all rights to fix the price.
Then why govt says this the price for the day and it is chaged according to the state and city, but here ioc changes the price according to there needs as they want.
If ioc has all rights to change the price and fix it, then why govt should provide different price.

I am complaining about sri vigness gas distributer. It is dhanbad jharkhand, every month i booked cylinder but it doesn't respond anytime and unless i call them, phone are always out of coverage areas, even after a month they don't deliver cylinder at a home that i booked cylinder before a month. I register 2 cylinder but i never satisfied with this service, i never get my booked cylinder in time

My name is jatinder singh my consumer no. Is [protected] gas agency name gem gas agency kharar. From last when ever i book a gas from this agency in past i can't receive my gas cylinder on time every tym i called so many tyms regarding myy booking but they people not take it serious. Recently i booked a cylinder cash memo is (Cashmemo [protected] generated against ur refill booking no.779554 stands cancelled. Reason:cancelled booking. Delivery may be reattempted shortly). Evrytym i got this type of msg when i call to agrncy then there is a lady who pick the call and talk rudely and misbehave with us on call and everytm gave a fake answer oir delivery boy is met with accident his arm id fractured so we will delivered u shortly or i[censored] have any issue then change ur gas agency. So, plz take it seriuos and take action against this agency.

I had made a payment of ₹ 725.50 to [protected]@icici for my indane gas cylinder booking and is paid through my phonepe upi on 11/3/19 but when the cylinder was delivered i received a cash memo and when contacted the raghu gas agency they replied that they haven't received the payment. I had to made the payment twice. Cylinder delivery was made on 13/3/19. Why the payment has not been received by the agency in between these 4 days...

Dear sir,
This is in reference to gas refill of my cylinder, i did an online payment of rs.654 on 22nd feb'19 against reference no.910368 my customer id is [protected]. On 28th feb'19 i received an sms that your cylinder has been delivered with cm no.[protected] wherein i haven't received any cylinder. I raised a complain with sondhi gas agency - saket who is my respective service provider, every time i called them up they have the same answer that your cylinder will be delivered today. Its close to one month and i haven't received the cylinder nor i am getting proper response from the service provider. Please help in resolving the issue at the earliest.
Regards,
Lokesh gupta
[protected]

Dear sir
I am kartik yadav fm chandauli (U. P) i service in crpf and have an indane gas cylinder on my name and my customer id no-[protected].
Sir today suddenly gas cylinder is empty i call to gas agency but monday is anand gas agency was closed. No any reposed from owner or any worker. All member toll today is monday. Today agency closed so call tomorrow. Sir i request to you provide one gas cylinder today as soon as possible.

Dear sir, i received water weighing 5kg approx in my lpg cylinder.
I receive cylinder from 'kanchandeep' office of indane in jamshedpur.
When i complained i was forced to purchase a non-subsidy cylinder despite of 1 subsidy cylinder being left in my quota.

I don't think this is fair sir. If you see overall i was duped of rs. 200 /-
Please take some action against this rule of cylinder distributors.

Dear sir
I had purchased a new connection of lpg domestic gas as on 13.09.2018.
Customer name. Bharat datt
Customer id.[protected][protected])
Distributor name. K2 international. Sarita vihar

Sir, i applied and received one cylinder against my purchase with other accessories.
But last month i went to distributer for 2nd cylinder then they told me. You have already purchased two cylinder now u can't get another cylinder.
This is really discusting. I purchased only one and paid for only one. They sold my 2nd cylinder in black.
Please suggest..

Thanks
Bharat
M.[protected]

Hi sir.
I am guruvammal s consumer number cx14322509.
I have booked lpg gas refilling and got a cash memo on 13-mar-2019, confirming delivery. But no cylinder delivered till now. Tried calling their contact numbers. But none of the numbers are available in service.
So i personally walked over to office to enquire about the status on 15-mar-2019. They advised the delivery was done on 13-mar-2019 itself and they will enquire with the distribution guy's. But till now no updates. I stepped again to agency but there was no proper response and requesting to wait. While i was there, one more customers was arguing for the same issue. Looks like it's a common issue with this agency.
Need some superior to intervene the situation and get this malpractice fixed asap.

Sir,
On 28th feb 2019, i made a payment of rs.747 at 08:47pm against an indane gas booking through its website www.indane.co.in. it was a upi payment which i did through paytm upi. The payment gateway is [protected]@icici i. E. The payment has been sent to upi id - [protected]@icici. The payment was successful and got a receipt from paytm. But even after 16 days, indane gas agency says that they have not been credited with any amount from my side and paytm says that the transaction is successful. Upi reference id[protected]

Kindly look into the matter and provide me with either a refund or a gas booking.

Some further details
Customer's name - m p singh
Consumer no. - pg 06947
Distributor's name - popular gas distributor, purnea, bihar

M p singh