Indian Oil Corporation [IOC] Complaints & Reviews

I have recvd a notice message for delivery of refilled cylinder on 09 Jul 2018 towards my booking No.376191 dated 26 Jun 2018. However, the refilled cylinder has not yet been received in spite of repeated calls and reminders.
This type of negligence occurs all the time from the distributor. They dont attend the telephone call most of the time. Request urgent intervention.

My Indane Gas delivery address got changed in the records without my knowledge. When I raised a complaint with Indane via their consumer portal, I received response asking to visit distributor with valid address proof.

My complaint is that I have never given request for address change then who changed the address and why was it changed?

Could such a sensitive data be manipulated by anyone at the distributor level?

Why should I travel 15+ kilometers to meet the distributor when error occured from the data entry operator?

Desired solution:
I could email the proof, so that the distributor could make required corrections. Travelling up and down 30 plus kilometers is not a viable solution for an error that was not from the consumer.

This complain is against Pawar Filling station, Near Rispana pul Dehradun, Uttarakhand 248001

On 19th of July, around 3:00 pm I has gone to fill in petrol in my vehicle. I was moving my vehicle a bit due to construction work. The service boy in the filling station without preloading the amount in his meter pumped petrol in my vehicle. The meter showed 5o when he started, I immediately stopped him, and lodged complaint to the manager regarding the incident. But nobody paid heed to the complain. Instead asking me to get my vehicle refilled without paying them anything.

It has also happened in the past also.

PLEASE TAKE A URGENT ACTION FOR THE BETTERMENT OF PUBLIC

Respected Sir,
With reference to the subject cited avobe I have the honour to inform you that l made a complaint under vide Ref No-311598, dtd-04/06/2018 on 15/06/2018 but the matter is not resolved till today.
That Sir, I Sri Nitai Das one of the consumers of M /S DAS GAS CONCERN[protected] of Karimganj Dist, Assam have been getting very poor service from my concerned gas agency for last several months regarding home delivery in due time.
Therefore, I earnestly request you kindly to take necessary action and arrange to delever my booking Refill at my home at your earliest as I have already waited more than one month as well and thus oblige.

Dear sir due to wrong click on 'give up subsidy' it has been activated.please give me back subsidy and kindly deactivate.
I am a consumer of indane gas.i given request letter also to the distributor but they told there is no option to change.pls inform further what can i do to cancel the give up subsidy.

Consumer name-v .raju

My consumer no.14660

Sahya gas agency, munnar, kerala

Hi Team,
My aadhar is linked with bank account and LPG consumer no as well. However I didn't get subsidy amount. When I was asked indane customer, they said documentation verification pending. When I was distributor, they said nothing pending at our end. So please check and advise us accordingly.
Consumer # : [protected]
Distributor: SHREE CHELLA AGENCIES (117549)

Thanks
Rajendrakumar P

Yesterday (16/07/2018), i came to indian oil pump near d-cinemas chalakkudu to fill diesel in my toyota ethios liva @8.00pm. i ask them to fill diesel. unfortunately they filled petrol instead of diesel.with out knowing this i continue my journey, after 15 kmd, the vehicle started missing and it continue till i reach home .after that the car is not start and the workshop mechanic inform me that they filled petrol instead of diesel and its...

I drove my Honda WRV to local Petrol Pump "City Fules" at Durgapur (W. B.), City Centre, License No 44 Dgp./ 1.5.07 on 11.07.2018 to get the vehicle re-fueled and they gave HSD 38.87 Lts.

It is well known that the fuel tank of Honda WRV is of 40 Lts and if I drove the Diesel vehicle to the pump it should take HSD some where below 37 Lts.

This clearly implies that the meter of the pump is faulty / manipulated. We request you to kindly verify the same and get the same rectified.

I am indane lpg constumer .My consumer no 42720.
Myu adhaar link closed ?&runing account in sbi vilathikulam branch (ifsc code-sbin0003925(account no:[protected] ) credit lpg subsity credited last november-1=2017 to januvary-2018.Adhhar activite closing xxxx xxxx x697 from lpg subsity allocate month to october 2017.Branch sbi not response to me .I advise from distrubutor other bank opening so, i new account iob nagalapuram branch(ifsc-ioba0282).Account no:[protected]please take reasonable action with credited subsity my new account through iob.
Consumer name:s.Ramaprabahr
no:42720
distributor:thirupathi gas service .Ettayapuram.Thoothukudi.Dt madurai region tamilnadu

Respected Sir,
With reference to the subject cited avobe I have the honour to state that I, Sri Nitai Das vide consumer no-CX13024721 one of the consumers of M/S DAS GAS CONCERN Karimganj Dist[protected]Assam have been harassing almost every month regarding home delivery by the concerned gas agency in due time. Last month I booked a Refill vide Ref No -311598, dtd-04/06/2018 but after more than one month it is not delevered till today. Where as I personally contact with the concerned gas Agency but I was fail.
So, I earnestly request to your kindself to take necessary action and arrange to delever my booking Refill at your earliest and thus oblige.

Sir, i have refilled petrol in tank of my bike thrice at ioc petrol pump situated at 100 ft road near sachin tower Ahmedabad-380015. Every time i ask to fill tank with Rs. 100 but workers are filling less than 50/-. This is not fair as customer are being cheated and Many customers ignore this problem as they have no effect of this as they may rich. But i m student and most of people like me get effected. I expect that you will take necessary action.

Sir,
On 8-12-17 I booked for indane gas cylinder, nemmara guruvayurappan gas agency. con no. 2473. Rs.754.30 debited from sbi credit card. The agency said amount not credited to their a/c. SBI card authority said amount debited from card and credited to indian oil corporation. I complained to IOC, agency etc. But the amount has not been refunded yet
Refund the amount. guruvayurappan agency no. [protected]

Here is complaint about Jayashree gas services Denkanikottai, tamilnadu. This gas service demanding too much money and vulgerly speaking to customers. need to close this kind worst services in the society..fathetic service and no response for call at all from past 2 years facing problem. they wont respond call if they respond vulgerly speaking and always demand money for each and everything. We are facing lot in
Tedious formalities in booking a new gas connection.
Refusal for registering complaints by the dealers
At the time of new connection, dealers are insisting that the customer must take various appliances (like gas stove at Dealers’ choice, Rubber hose and other allied equipment.)
Dealers are not entertaining the phone calls and not registering the customers’ booking.
people are scaring customers with their wicked attitude.
Gas cylinder is less in weight.
need to close this kind worst services in the society
Jayashree gas services, 162/A, nethaji road, Denkanikottai, Hosur Tamlinadu-635107

My consumer number is [protected]..
In spite of repeated requests my email id registered against my CONSUMER NUMBER [protected] is not being updated.
My correct email id is [protected]@gmail.com
Each time I send the request via change email id option an automated email is generated, that claims my email id is updated but in no avail.
Please take immediate action.

Dear sir
Most respectfully I beg to say that my adaar no is[protected]. And for gas subsidy consumer no is cx25919375 and consumer ID is[protected] . my bank account no is [protected].
Please add it under npci so that I can get my gas subsidy .regarding this issue the bank 'workers are not having attention .they are saying the npci scheme is not available in bank .please help me and remove this problem
Regards
Munnalal mali
[protected]

Dear Sir,

Today morning while going to office i refill petrol from jain service station sec-54 noida bill no-749878. when i stop them they are denied to refill petrol and saying they will only refill extra premium petrol from this pump if i need to refill normal petrol then you have to go to next station becouse office time we will only refill extra premium. when i try to reach manager they were ready to fight with me.

My consumer number is CX5703837. It is shown from my bank statement that no credit entry regarding gas subsidy in my account since November, 2017. And it is also to be mentioning by me earlier the gas subsidy was credited in my another account. Now it has been shifted to my another account. Anyway, Since November, 2017 I could not been credited any gas subsidy from your end. Please Find solution for this. My bank account already been linked with the aadhar .

Last two Gas supply of Indian Oil Corporation Ltd and Consumer No [protected] were delivered to me subsequently on 26.5.2018 and 23.6.18. But the subsidy has not been received in my account. The matter was reported to Agency in 1st week of May 2018 for the present financial year. They have assured me to get subsidy after making correction in my name. It is to be noted that after that Subsidy has not been credited in to my account number [protected], SBI, Jaynagar, 8th Block Bangalore, even the complaint has been brought in to notice of M/s D.K. Agencies, 1st A Cross Road, 24th Main, Bangalore – 560078 (Mob.[protected]) and on mail ID [protected]@yahoo.com several times.
You are requested to look into the matter to get subsidy at the earliest.


Amit Bhargava,
KYC No. [protected]
Consumer No. [protected] Number [protected]
#D-501 Adarh Gardens
Near More, Sagam Circle
Jay Nagar, Bangalore- 560070

I am an indane gas service customer from hanumangarh junction rajasthan.
the distributor or delivery person is bot giving delivery of cylinder at right place they are just providing it a single place and call to pick from that place which is very far from the home.
kindly take some serious action against these kind of nonsense things.
the gas distributor is not responding at this problem or doing nothing for it.

Reference No : N1805141174492401856043
Application Date:[protected]
Your Distributor : GAJANANA ENTERPRISES
Status Message : Dedup Cleared Date :[protected]
KYC No : [protected]
KYC Date :[protected]

I have contacted the indane customer support and they said everything is ok i can contact the distributor, all process completed for new connection.
From the distributor i got a response that some form need to be released from the company side then only they can provide the connection.