Indian Oil Corporation [IOC] Complaints & Reviews

This is to inform you that the arjun gas agency (Indane) working in kozhencherry, kozhencherry taluk, pathanamthitta district, the customers are not able to collect the cylinder directly between the working time 9am to 3pm. The cylinder will be delivered only by 3 pm to 5 pm. But home delivery by the workers of the gas agency is done from 9 am onwards. The bill is not given by these workers. So the customers are not able to know the correct amount of the gas cylinder and they are charging excess amount for the cyliender. The subsidy is not possible without the bill. The other gas agencies working nearby will deliver the filled cylinder at any working time.in this agency, the customer relationship is not good and will not attend the phone calls for complaint. As there is a rule from petroleum company that, around 5 km, the distribution must be done free.in this case the workers are charging more amount from the customers. Kozhencherry pouravali is informing this complaint for all the kozhencherry customers. So kindly give us a better solution for this complaint, otherwise we are forced to go ahead with a strike.

This is harish in bangalore indian oil petrol pump is good we are all accepted but they are workers is not responding to customers they irresponsible and customer is waiting there but there are not come fastly nodbody customer is there but also we are waiting 10 to 15 minutes so old correct it tell them to give to good services to customers
Magadi road tollgate circle indian petrol pump.

Dear sir my aadhar no . Is
[protected]
Name babli devi
My subsidy not received previous one year it failed in my closed account on novo link.
I have updated my aadhar in new account but npci not show my account.and subsidy goes to closed account . Kindly link my sbi account on npci link.
My sbi account no [protected].
Kindly link it on npci server as I have unable to get subsidy and widow pension one year since may 2017.kindly remove my aadhar modi from closed account.my new
Sbi account no is [protected].kindly link my aadhar no[protected]. On npci link.
My branch unable to link this.

Respected sir/madam

Con no. Cx19414056
Ref. No. 382650
Dated:[protected]

This is to inform you that, a gas cylinder was booked on[protected] with ref. No. 382650 and for the same cash memo was generated which was “[protected]”. An sms was received that the cylinder will be delivered within 2 days. After a long wait for a week, i was forced to call to the indane (Himu distributor). They intimated me that the address was mentioned in the gas voucher was wrong address. Am very much confused that how can an address be wrong where the person is leaving from past 32 years in the same place and for three decades there was no problem and now from nowhere the problem is arising saying the address is wrong.
I received an sms on[protected] stating “dear indane customer, your refill booking ref no. 382650 stands cancelled”. Now am forcefully made to rebook the cylinder on[protected] with the refill booking ref no. 390504.
I request your kindself to kindly see to this issue and where the customers are facing problems and the delivery boy easily says the given address is wrong.
Hope this helps me and other customers who are in need of the cylinders and you can understand the situation.

Subject of Complaint: Deactivation of “Give it up” Subsidy option Company / Product Name: INDANE GAS State: BIHAR, City/District: PATNA.
Sir / Madam,
This is to inform you that it was wrongly enrolled the “GIVE IT UP” SUBSIDY option for my LPG connection by one of my family members who is ignorant to understand English Words .So, I request you kindly to deactivate this enrollment, my Consumer No. CX[protected].So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my account as I don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest last 3 month i am not received subsidy amount in my registered account . Below are the Indane LPG Gas connection details: Email: sanjeev.[protected]@gmail.com Mobile: [protected]

please solve my problem.

Dear sir/madam,

I applied for new gas connection of 15.06.2018. Did not get the link for payment.

Reference no. N1806151173791759421454
Application date [protected]
Consumer name praveen rego
Address no 531, 2nd floor, 531 7th cross 4th main 1st stage 3rd block, behind bbmp park temple road, bangalore banglaore-urban, karnataka, 560043
Your distributor sudhindra indane gas agency
Status message dedup cleared date :[protected]
Kyc no. [protected]
Kyc date [protected]
Please do needful. Its very urgent.

Thanks and regards
Praveen rego
[protected]

Dharmendra kumar
Id[protected]
Consumer no cx13970342
Rahmani indane gas sarvis
Vill-akbarganj simra. Bisalpur. Pilibhit up   replace all

I am rahmatur rahman using indane gas service under shivalok gas services, muzaffarpur, bihar. I am very old

Consumer and consumer no. 26759. Shivalok gas agency is having monopoly business. They charges extra rupees in

Refilling and when i request to activate online payment they simply refuses hence i am not able to book cylinder

Online as website throws error dealer not active for past 48 hours.
Please raise complaint against this distributor shivalok gas services, muzaffarpur, bihar to activate their online

Booking of cylinder as they are charging extra cash (Approx 95rs.)
Regards
Er. R. Rahman
[protected]

At around 8:30am, 16th june 2018, paid rs300 to the petrol pump holder but petrol given for only rs200. They also excused of loadshedding while delivering petrol in the car at jubilee petrol pump, asansol, west bengal. When given prove for their stealing they used foul language and insulted my driver with slangs. I am not a person for whom rs100 matters but what matters is cheating. Please look into the matter else i will be bound to complain about this matter to the local newspaper as well as media

I lost my original gas paper how i get duplicate papers of my gas connect please tell me... I m from lucknow uttar pradesh.. My gas agency name is arunodaya gas service, sadar bazar cantt lucknow pin code -226002.. My consumer no. 26323.. Pls tell me how to get my duplicate paper.. Pls give me suggestion nd solve my problem thanks a lot.. Pls help me.

All of a sudden two persons came to my residence in the morning around 10am for the gas check from indane gas. He asked gas booklet for the check. My servant gave the booklet, then he demanded rs.180 as fees. My servant had only rs.135 so he told them to collect the rest rs.45 in the evening. No certificate of the gas check given to us, but one of the 2 person/visitor threatened : “no gas”, and he has penned downed in the gas booklet as “do not mandatory” with signature and date as 11.06.18, though he visited my residence on 12.06.2018, and we have awaited but he didn’t turn up in the evening.

Therefore, in the best interest of public service, i do request the authorities to be serious and be positive to provide at least 2-3 day advance notice through email, sms, hand bill, phone call etc well before deputing/sending your person for mandatory action. And also provision be made to make payment online or against proper bill for the same.

As i was out on my duty in morning at 9:35 am, and family is out of station (Proof & further check welcome), your personnel visited my residence around 10am, and this has happened. Now you please look into the matter and sort it out as early as possible without maligning us of any untoward incidence for the case above.

Indane consumer no. S011411
@domestic gas distributor : shakti gas agency, bhilai

My email : m. A. Hadi. [protected]@gmail.com
For correspondence and communication

Subsidy no being paid to my axsurprise bk ac [protected] from jan 18 though linked by my aadhar[protected] and npci mapping application submitted in bano afresh in april and june 18. Please let me reason of omission and arrange payment earliest. Gas con id[protected]. Both gas agency and bank playing hide and seek game.. Visiting them every week.

Sir/ mam,

I am a card holder of xtrarewards card and i m using card from 1-2years ago. But now i lost my secret pin no. That's why i can't get free fuel from indian oil. So, please sent pin no. On my mobile or my email id.
My details as below:
Lijo v jacob
Card no:[[protected]]
Date of birth:15/11/1987
Mob no:[[protected]]
Email id: [protected]@gmail.com

Vinayak service station, mandir marg, mahanagar extension, near midland nursing home, lucknow, 226006, is mismanaged service station.. There is no staff to manage effective que system for first come first served basis. I took petrol for rs. 200/- at arounf 12.30 pm on[protected], and there was no mamangement on first cone first served basis. Staff is most discouteous and the owner was comfortably sitting inside his ac cabin. One odf his stupid manager had the audacity of not providind cash memo and also the customer care id fir lodging of complaint.
You employ imm graduates at hefty salary, and these inefficient parasites enjoy ac working condition at their office, at our cost, and we stupid consumers suffer silently.
I dont subscribe to this.. Chalta hai.. Attitude. We indians are not only cowards but lazy also, and avoid lodging complaints, and thereby sabotage chances of improvement. Remember that fir every complaint.. At least 10000 complaints go unreported, due to our indifferent attitude towards such service realated complaints.
Regards
S. D. Bharadwaj
C - 131, sector a, mahanagar, lucknow - 226096
[protected]

Please find the attached sms of bill generation of cash memo no. [protected] against booking for con no. Cx15374581 of booking registered ref no. 386922 and the physical cash memo bill been charged from me on delivery of cylinder at my residence!
The amount was in the sms of bill generation of cash memo no. [protected] dt. 29/05/2018 against booking ref no. 386922 was rs 674/- but the physical (Hard copy) cash memo bill​no. [protected] dt. 01/06/2018 showing the amount is rs 724/-. There is a difference of rs 50/-, why so, once the cash memo was already generated on 29/05/2018 and a sms been confirmed to the customer?
Distributor has simply changed the cash memo with a fake booking reference no!

Surprisingly the distributor found changed the cash memo no. And booking reference no. Too!
Such manipulations are going on!

First of all cash memo must only be generated on the physical availability of cylinder only! And once the cash memo generated, why the cylinder not being delivered to the customer?
Secondly, why the booking reference no. Is not reflected in the cash memo?
What is the order no. Need clarification, plz!
If the cylinder is not under subsidy then because of your such mislead, why customer will suffer?

My subsidy amount is rs 179 against rs 674/- but when this cylinder i receive on this month my subsidy amount is rs 227 against rs 724/-. There is a difference of rs 48/-, not rs 50/-, why?
Why a customer should lose an amount?

You should have clarity in your process, plz!

Customer id - 22668, booking reference no - 900313 booking date - 21may18
. Booking agency - pottas gas muvattupuzha,
Even after calling the agency several times, they didn't deliver the gas. And it is their not for the first time that they behave this way, it's been like these all time.. Now i am forced to change my subscription from indane to some other available gas agency which are easily available... Very bad agency. Kindly take action. Am also taking legal action against this agency, by the rule they should deliver within 15 day, so that they behave in future with customers..

I approached petrol pump at 4.40 pm on 7/06/2018 and say to delivery man to give me petrol for rs. 200, and before start to deliver i didn't checked zero meter, after that they completed 200 petrol approximately 2.49 ltr. But bike run only 22 k. M. And indicate reserve in my bike indicator. This one public loot by petrol pump, what will do a consumer. The petrol pump name is kishore & co. M. B. Road, near surajkhand crossing, pul prahaladpur, new delhi-110044.

Cons. No.[protected] consumer d. V. Cyril
Flare agency, trivandrum has informed that gas was billed on 2nd june. Inspite of repeated calls to the worker sudheer ([protected]) who is the person concerned to deliver the cylinder did not respond.
Myself and my wife are above 70 years old. My wife had undergone a surgery recently. Hence your kind intervention is solicited to supply the gas without further delay.
I infer this as an intentional delay, because last time when gas was served there was a dispute over excess charge. I did not yield. So this is a revenge.
I hope this will not repeat in future and gas is delivered in time.
Thanking you.
D. V. Cyril, villa-16, nikunjam enclave, sreekrishna nagar, m. C. P. O. Pongumood, tvm-695011
Mob.[protected]

Respected sir/madam,

Myself indrasen kadam, account holder of hdfc bank murgud a/c no. -[protected]. I have linked my aadhar no.[protected]. But subsidy of my lpg gas connection of indane gas lpg id[protected] has not been transferred in bank account.
You are requested to consider the case and resolve the issue as soon as possible.
Thanks with regards,

Indrasen kadam

Respected sir,
I am a holder of connection by consumer no.[protected], our distributor is rajidt agency (Code:117468), south mada street, chennai-19. My name in the connection card is mentioned as mohammed rafeequ k c, but the correct name is mohammed rafeeq k c. I have my addhar card in my corrected name. I contacted the distributor regarding the correction in name. They are not willing to do the correction for no reason. I request you to change my name as mentioned above and direct the distributor to make the changes.
Thank you very much.

Yours faithfully,
Mohammed rafeeq k c