Indian Oil Corporation [IOC] Complaints & Reviews

Yesterday in evening i went for petrol filling in my two wheeler. Firstly they denied to fill normal petrol which they were having n fillling in cars they lied that we do only have power petrol. But at same time other nozzle normal petrol availabe at stage. So when i was asking for that but he was misbehaving with me.

Address
Me. Hindustan service station wai
Dist - satara
Maharashtra 412803

Dear sir,
Subsidy amount not credited in my account

Existing iob account was closed on 06.10.2016.

Later aadhaar card was submitted in sbi bank for lpg linking and adhaar seeding.

Aadhaar seeding completed, but amount was not credited in my account.

So many times request to lpg dealer sri saila gas services, they are not solved till date.

Lpg id.[protected].

Thanks & regards,
Chaganti. Ravindra babu
[protected]

Sir, i use indane gas in raipur, chhattisgarh with consumer no. 4137. Every month, even on booking for home delivery, not delivered for too long time. If not delivered in the moth, booking is cancelled. If picked up personally from godown, even then delivery charge is to be paid. Even on request area manager, no response is being taken. On trying to request in the office by call, call is never received, on requesting by personally going to the office, they don't reply in proper manner and say it will be delivered when is available. We are facing lot of trouble.

I am consumer of sringeri enterprise gurgaon and i have been delivered my refill with 24.6 kg of gross weight against cash memo no-[protected] dated 26.12.17 and delivered on 27th dec17.
When i checked cylinder on digital weighing machine i found surprisingly very less weight of more than 5 kg.
Request to kindly do the needful as it is such a big corruption with consumers.
Regards,
Pankaj kumar
Consumer no-3842824
Contact no-[protected]

My consumer no is 4141 balaji insane baloda. I have asked to transfer my connection to jhunjhunu insane analysts through ttv, they boldly refused. When i asked them to give me in writing they told me we are not going to give this thing in writing. You are requested to take necessary action. Your kind cooperation and early response is solicited.. Vikas kedia akaltara. Cc : pmo portal

Consumer no - [protected]

Payment deducted on 23/12/2017 of rs 748.67/-

Transaction ref. No. Igacpazlr6

I tried to book refill through online (https://indane.co.in) and made the online payment. But did not received any booking sms or mail. And the payment has not credited back into my account even after 3 days.

Initially the website did not allowed me to book another refill and i thought may be it is still processing the payment request from the bank but i did not get any sms or mail regarding booking confirmation. And the website also not showed any booking made under refill booking status.

Please help to get the payment back.

Dear sir,

For your kind information i have not received my subsidy amount from april 2017 to till date. My aadaar number[protected] is updated in my canara bank account[protected] and also updated in my lpg id (3 [protected] and consumer no. [protected]).

You are requested to please check this mater on urgent basis and provide all subsidy amount as soon as possible.

Do the needful

Thanks and regard :
Rohtash kumar
Contact no. [protected]

My card serial no.=wr 1829838
Consumer no.= [protected]
Sv. No.[protected]
Consumer name=akhilesh vinod jha
Distributor name=bhende gas agency
Distributor ph. No.24600127
My pnb a/c no.[protected]

I am not getting any subsidy amount to my linked account which is mentioned above my first time booking date is 30 aprl 17 and last booking was 20 dec17 i. E. From month of april to month of december total 8 times i booked sylender, i got it's delivery successfully but till date i am not received any subsidy to my bank account..
Please credit the amount as soon as possible to my linked account.
Thanks and regards
Akhilesh vinod jha
Nagpur
Mob no: [protected]

My lpg id 3 [protected] dist code 140966 monmohini gas agency dr zakir hussain avenue rtkm 8 durgapur dt paschim bardhaman wb.
My con no 03016m frg asit baran kundu.
I booked for a cylinder and paid online thru ib on[protected] at around 6 pm. My bank a/c debited for rs.779.17. But my order i have not received in my mobile or mail due to error i. E failure of transaction. And also i have not the refund.
A b kundu
11/11 hig housing
Bidhan nagar
Durgapur-713212
M: [protected]

Please note that i arunabh roy, a
Resident of mp bearing consumer no. 103467 not credited the gas subsidy amounts to my bank against deliveries on dated 16/08/2017 & 26/10/2017.
Kindly arrange to credit the amount of subsidies against above mentioned dates.
This is for your information & necessary action.
Regards

Arunabh roy
Lig 58, sector 3d
Saket nagar, bhopal
462024

Am a consumer with consumer number 90568, with natraj enterprises, yelahanka.
The cy;ynder was booked on 27 nov 2017 and with booking number 351780 and cash memo was also raised and its number is [protected].
The agency phone number is[protected].
We were told that it will be delivered on saturday 15 dec 2017 and till date its not delivered. When we call agency its difficult to get on to phone as it wont answer. When they picked up once they told it will be delivered on monday and today also they gave a number to call and that mobile was swiched off.
From saturday we are being taken for a ride and its not delivered till date.

Please look in to the lethargy approach of the agency in delivering gas cylynder and delays. This was not the case before and from past one month this delay is happening to all residents of vidyaranyapura as i had enquired with neighbours also.
Please resolve this on priority and oblige.
Thanks and regards
Srivathsa e. S

Hello team,

I want to tell you that on 16th dec 2017,
I was going to one ioc petrol pump near my area.

I request them to fill 100rs petrol in a bike, but they filled only 99.75rs petrol.

When i ask about that thing they were said that this is default computerized setting in our system,
If you want it than pay or you can leave.

So, i request you to help people of my area from this type chitting.

Please take relative action on this.

Thanks in advance.

Your petrol bunk in chunchanur, does not provide air service.

Shri sharanabasaveshwar petroleums, ksk indian oil dealer, chunchanur 591114, tal. Ramdurg

Being in the rural area sometimes interior roads are bad and affects the wear and tear of the vehicle's tires. Each time i avail the fuel for my vehicle i check the air for the vehicle. However your petrol bunk does not provide this service as it is mandatory for all the petrol bunks to provide the facilities.

Totally unsatisfied with the indian gas agency-pranjal gas agency sabarmati, ahmedabad.

The cylinder is received before 2 months. Now i need to attached it with stove and see the cylinder is totally empty even it is seal pack. I open the seal and joined with stove. Hardly after one night, it is empty. I called to agency, but they told that after two month i didn't care. I replied please look into it how it is possible but ignore it.
Further, i have faced many problems with this agency before like gas licking.

Maine abhi 13/12/17 ko geeta gas agency se gas booking karya that geeta gas agency per abhi tak gas delivered nahi hue. Jab maine booking no per call kiya to us per batya ja raha hai ki abki gas delivered 11/12/17ho gaye hai jabki abhi tak muhje mere cylinder nahi mil paya hai. Agar maine 13 dec ko gas book krya hai to 11 dec mai kaise delivered ho skta hai. Asa hi phele bhi do bar ho chuka hai ki maine gas booking nahi karye hai phir bhi mere phon per gas booking k msg aaya aur phir delivered hone k bhi msg aaya jabki maine koi booking nahi karye the.

Hi,

I am not getting my gas subsidy in bank account from last 2 times. Before i have received my subsidy in my bank of baroda account. Please solve this issue as soon as possible.

Indian consumer no-[protected]
Mobile no-[protected]
Distributor - memari, west bengal, pincode-713146
Ivrs booking no-[protected]
Aadhaar no[protected]

Regards,
Shyamasri sen

Consumer no [protected] booking ref 779003 cancelled by dealer without any call. On the again booking ref 785488 cash memo issue on 09-12-17. Till now refill not delivered. Dealer is supplying gas to their special customers as gas was available with dealer. It should be stopped and refill should be delivered immediately as it is a utility required timely. I am facing problems since[protected]Date of booking which has been cancelled by dealer). Strong action required against dealer.

I am indane customer. My distributor m/s. Sri balaji gas service, ondipudur,
Coimbatore. Consumer no.278510. I have not received subsidy since july 2017. Cylinder deli. Dt. 30.07.2017, 6.09.2017, 25.10.2017, 02.11.2017 and 04.12, 2017 subsidy not received.

Kindly verify and credit subsidy.

Devarajan m
4/27d, sathyanarayana puram,
Chinthamanipudur,
Coimbatore 641103

Ph:[protected]

I have an gas connection with indian and mouryateja indane gas agency is my distributor. I have applied for gas refill cylinder online on 10th december 2017. I receiver the confirmation message on my phone on 11th december 2017. On approaching the mouryateja indane gas agency for refill cylinder on 11th december 2017 they said that they are charging rs 300 for immediate delivery or i have to wait for 7 days. Today is 15 december 2017 and now they are saying that they will now sent the information to agency and we will get another message from agency, gas refill will be delivered after 48 hours after that. Could you please take necessary action against the distributor taking bribe for gas delivery. We are not getting gas on time as gas distributor is giving gas on bribe.

My customer number is[protected]
My name is gaurav suman

Report on irregularities in respect of petrol pump outlet awarded by indian oil corporation ltd (Iocl) in 1967 at p. O. Balipara, distt sonitpur assam to m/s goel trading company (Gtc).
Iocl guwahati let out petrol/diesel pump agency to mr goel trading company (Gtc) in balipara, rangapara road, distt sonitpur assam in 1967. At the time of letting out the agency, my father mr chatursen jain signed as a partner of goel trading company. On lodging an rti iocl informed me that they have no partnership deed of m/s goel trading company. Mr chatursen jain expired in 1986 death certificate provided to iocl guwahati). Also provided to iocl was evidence by way of passport which showed me as son of mr chatursen jain. Since the death of my father mr chatursen jain, a person by the name of mr ravinder kumar jain (Posing to be son of mr chatursen jain and one of the partners of m/s goel trading company is signing the papers and a person called bimal jain (An independent businessman in nearby town tezpur), is collecting the supplies and selling through the above petrol pump. As far as iocl is concerned both are unknown parties to them as they have no record on either of them since the agency was let out in 1967. I am a partner of m/s goel trading co (See partnership deed already supplied to iocl) since 1963 together with mr ravinder jain and my father mr chatursen jain, however denied any benefit from sales from this petrol pump, as iocl guwahati accepts signatures of mr r k jain to release petrol/diesel supplies to mr bimal jain and i come nowhere in the picture. Petrol pump has been leased out by mr r k jain who has been living in delhi for the last 25 years to bimal jain who lives in tezpur assam and pays monthly rent to r k jain. Since mr r k jain signs the document he keeps all the rent to himself. Recently mr ravinder jain fraudulently sold the petrol pump land which belonged to my father mr chatursen jain to mr bimal jain.
Therefore, clearly neither this petrol pump is being operated by goel trading company nor it stands on its own land. This is in breach of iocl rules and regulations governing running of petrol pump outlets. Mr pegoo, dy general manager, retail sales ([protected]@indianoil, in) based in east point towers, bamuni maidan guwahati 781021 was made aware of this on several occasions in the past. However, it soon became apparent that he is "hands in glove" with mr bimal jain and therefore making this illegal business possible. When i approached mr pegoo on 4th december 2017 in his office personally, i was told by him that being an nri i cannot hold partnership in a iocl franchise namely goel trading company's partnership. I am infact overseas citizen of india (Oci) card holder (Copies of oci supplied to iocl already), which different to being an nri. According to advice i have received from counsel general of india (Cgi) in sydney, australia he confirmed in writing to me that oci card holders are entitled to do business in india. A copy of this email with a request to contact cgi directly, if necessary, was conveyed to mr pegoo.in summary, not only is this petrol pump being runs against iocl rules due to corrupt conduct of mr pegoo, but he also denies my right to be a partner in goel trading company.
On my reporting of this matter to prime minister’s office as a case of rampant and open corruption iocl suspended the supplies to gtc vide their letter dated 30.03.2016 ref: rec/gdo/ro/15-16/gt/2 issued by mr d. Datta, chief divisional retail sales manager.
Mr r k jain then went to tezpur court and managed to get an order for temporary restoration of supplies. Mr r k jain also sought an order from tezpur court to accept a partnership deed with him and his younger brother narender jain as partners of gtc, which was never registered. This is matter is pending with the court. I as a partner of goel trading company at the time of award of dealership by iocl in 1967, i filed an application in tezpur court for impleadment as a party in this case, as a son of mr chatursen jain (Proof of passport provided to iocl) as well as a partner of goel trading company (A copy of partnership deed provided to iocl). Tezpur court accepted my impleadment. However, mr r k jain has challenged this in guwahati high court and obtained a stay order very recently.
My complaint with iocl is:
1. Due to corrupt conduct of mr pegoo, iocl did not appeal against temporary relief to r k jain who had been fraudulently taking supplies and is encouraging mr bimal jain and mr r k jain in their illegal affairs.
2. Mr pegoo maintains that since i am an oci card holder i am not entitled to do business in india, which is quite contrary to ministry of external affairs guidelines/rules and regulations governing oci card holders. This is when all along he had been taking me as an nri and heard the word oci first time from me.
3. He basically wants me to just “get lost”. My discussions with him made that clear. Clearly, he risks losing his regular flow of income from bimal jain through his illegal affairs.
4. Mr pegoo has been supplying petrol to gtc’s petrol pump based on r k jain’s signatures without knowing who he actually is. Supplies were actually stopped by mr d. Dutta though mr pegoo claims credit for it to escape corruption charges.
As a partner of gtc i am more than happy to comply with requirements laid out in iocl’s letter dated 30.03.2016 ref: rec/gdo/ro/15-16/gt/2 issued by mr d. Datta, chief divisional retail sales manager for the recommencement of gtc’s petrol pump to operate it in a fully legal way complaint with iocl’s requirements.
My request to you therefore is
1. To investigate the fraudulent manner in which mr pegoo of iocl, guwahati has been allowing gtc’s petrol pump to operate for decades through his corrupt conduct and take necessary action against him.
2. Restore my right as a partner in gtc who never relinquished his partnership in gtc since 1963.
3. Take pro-active measures and either stop supplies to gtc with immediate effect or atleast lodge an appeal in guwahati high court to obtain a stay order on tezpur court’s decision to ask iocl to continue supplies to gtc temporarily, until they comply with requirements laid out in iocl’s letter dated 30.03.2016 ref: rec/gdo/ro/15-16/gt/2.
I can assure you that this action will speak highly of iocl as a just, fair and transparent organisation to be proud of.
A complain to pmo’s office has been again lodged by me on 11/12/2017 and has been registered vide registration number pmopg/e/2017/0626321.
Regards

Mr davender jain
Address: 145 aiken road
West pennant hills nsw 2125
Australia
Phone: +[protected]
Mob: +[protected]
Email: [protected]@gmail.com