Indian Oil Corporation [IOC] Complaints & Reviews

I have experienced a fraud activity. On Sunday evening, I made an online transaction using phone pay for Fuel. Unluckily, the amount has been deducted for me and is pending for the receiver's account. So, the petrol pump agent has asked me to make the payment to his personal number and I have done it. I asked the agent how can I get this amount if its sent to the petrol pump and he mentioned that I can get it from the manager if I can visit in the morning.

Now, when I asked the manager about this transaction- Well you know how they can be. He is simply denying the transaction saying that I must have visited the petrol pump within a day. First of all, how can we know that we have to get back within a day? I have all the transaction proofs that I made a transaction both for the vendor and the agent.

Just because I haven't reached out to the petrol pump within a day they are not refunding back the amount that I owe.

Date on which the transaction made:[protected]
Transaction confirmed on[protected]

Hi Team,

Yesterday I stopped at Ranjit Petrolpump SG Highway (near pakwan restaurant) and asked person to fill 1500 Petrol in my car. first he refule only 300 rs saying that he did not hear clearly later when I asked him again for 1500 then he started from their only and stopped refuleing at 1200 Rs, when I argued he told me that earlier he filled 300 rs pertol and later 1200 rs. but I did not noticed 0 on meter when he started to refilling again for 1200 rs. moreover he did not release the knob fully while refilling. When I told him that I will log complaint for this then he refilled 300 rs petrol later.

I would like to inform you that today when we are refilling fuel from indian oil pump which is in balachour near Mcdownals. The staff members used rough language and also misbehave with our family members.

While I want to petrol in Bike on 23.08.2022 on 10.10 a.m. at Bhagawati Filling Station, Jhansi under IOCl
there working persons says we didn't take UPI payment while there is option of QR Code but they using abusive language and say you can do what can you

we don't have cash so we request so many time and last the person who is in office says we don't know UPI payment

we are so helpless that time and they mis behave with us

Hi,

I am a Ratul Pramanick from Kolkata. I had booked my gas cylinder on 3rd August 2022. The cylinder got delivered on 5th August 2022. When I went to install the cylinder on 20th August 2022, I found that the delivered cylinder is empty with fully sealed. I went distributor and complain against this issue. But the distributor (#Swati Indane Gas Service) refused to take any complain. They asked me to apply for a new cylinder and return this empty gas cylinder during the delivery. I have registered a complaint in Indane portal. Indane complaint number[protected]/[protected]. Indane is booked a gas one be half of me without any inform and asking me to pay a again.

Please help me to resolve this issue at the earliest.

Below is the distributor detail.

Swati Indane Gas Service
J9RH+85R, Barrackpore Trunk Rd, Ananya, Joyshree, Kolkata, West Bengal 700036

My LPG ID
[protected]

Hello my name is Munish Kumar.
A illegal Gas Filling Shop is inFront of my house this is residential Area
and He fill big and Small both Cylinder
A person give him Indian gas cylinders daily, I think your retailer provide them those indian gas cylinders. please help us to live better life.
Thank you
Munish Kumar

Hi,

My LPG gas is not getting delivered as some other agency which I don't know generated my invoice on 28th June by their side without my consent and now that agency( Vasant Enterprises) is not willing to deliver or cancel booking that they created themselves which has restricted me from getting a filled cylinder. Please help in this matter as the invoice was also generated by this agency only not from my side. And now I need the cylinder and I cannot get it because of them...

In Rajasthan, some where near Jodhpur the toilet at Indian oil petrol pump was not at all clean and was stinking a lot. Also there was only one toilet for ladies and gents.

I want to register a complaint against the product filled in my vehicle at SHREE JEE SERVICE STATION NH9 TATARPUR HAPUR
DEALER CODE -333582
THE PRODUCT IS TOTALLY MIXED WITH WATER
PRIDUCT NAME -XTRA PREMIUM
AMOUNT -6320 RS
VEHICLE - MERCEDES BENZ E CLASS

Consumer number [protected]
Supplier: Kitchen Queen, GE Road, Raipur Chhattisgarh
Gas cylinder delivered this morning on 17/08/22 against order no[protected] is badly dented and corroded with rust. I have safety concerns regarding this. A polite request to provide a cylinder in better condition was laughed off by the delivery agent who also suggested that all cylinders with the company are like this. Please look at the picture and tell me if you would want something like this in your kitchen.

I have never faced such a worst of the worst experience in my life. I'm from Melur, Madurai-TN. Today 16.08.2022 around 8.30pm I filled petrol for my bike at jj petrol station at therkutheru. A boy may be college goer seemed to be at that age filled the petrol and I gave my sbi debit card to make payment. While entering the pin I noticed the amount as 150.80. When enquired him he said he had wrongly entered the amount and while trying to correct the payment he went to put petrol for other bike. He started talking to them and tried to put the card hardly in the machine and nozzle in same hand. I told him that the card is bending and try to be careful. For that he answered very roughly and words flied between us two. Meanwhile an old employee came for the rescue of the boy and instead stopping the argument he started to scold me and tried to raise hands on me. Another two more persons in the bunk came and I had to tackle all the four explaining the things that happened. But nobody listened and the arguments got high. My wife got so worried and persuaded me, then we left the spot. For a smaller issue could have sorted out with a sorry or the boy could have accepted that the mistake happened unintentionally means it would have become ok. But how can the employees manhandle a customer. Is this the way to talk to a customer and act savagely? If there be any feedback on this petrol pump available means I would be surely giving a below poor rating or no star. What happened to me should not happen to any of other fellow humans. I am bringing my concern to iocl to listen out this situation and bring customer satisfaction with good employees in their petrol pumps.

Same as above

SP ashwanth agency petrol bunk in kolathur chennai is giving very poor coustomer service. They don't respect the bike coustomers they will show face if we put petrol below 100 rs person who is working in free air will expect money from the coustomer. The workers working in the bunk are very bad I got information from Google reviews the they cheat money so request you to take strict action against them thank you

Hi I am an employee of Jubilant food works LTD(Domino's Pizza) taking care of all outlet, located at Asansol city(WB).we have a Pan Indian tie-up between JFL and IOC to purchase petrol trough virtual petrol card .
There are 4 fuel station near to my outlet and all 4 pump attendant never providing petrol in easiest way, everytime my employee enter to purchase petrol to below mentioned pump, their attendant, Supervisor and Manager all started giving excuses that our machine not working, link not up, server issue etc...Sometimes they even threats that they won't provide petrol to our employee or purchase through cash only.
IOCL petrol station Name:
Ranjit Auto Asansol
SRO-Asansol(Adhoc )
MD Filling Staton
Veteran Service Station

Kindly look into the matter to maintain the brand value.

Regards,
Sahibul Mollah
Dy District Manager
Jubilant Foodworks LTD
[protected]
Asansol(West Bengal)

I cancelled and returned my LPG gas connection in May and I have not received the refund for my connection. Shringeri gas agency is not responding to queries

Throwing error If i submitting the KYC Application for new Gas connction through Online

Error MEssage as below

"()97191ac4-d192-47e[protected]a728d00-22-[protected]ac4-d192-47e[protected]a728...⇄

Why this is happening?

Please resolve it soon.

4 Aug 2022, I went to Panna Moti Petrol pump, Nagar road, Yerawada, Pune around 10 am. I asked to fill my Scotty's petrol tank with 400/- rupees. The guy filled 100/- then I told him it was 400/- so he did fill till meter goes 300.
As per his calculation it was 100+300.
But he has not reset the meter. He was trying to steal money.
The petrol pump attended name was - Sidhu.
I shouted at him and even people standing back told him he have not reset the meter. Somehow he accepted and took only 300. Still I went to his manager and complained about him .
Caution to all who are using this petrol pump
Make sure you keep eye on meter.
They will fill the amount which previous vehicle have asked to fill. And then will start the meter again from there. When you quarrel they will show you the amount which 1st vehicle has filled and you will be convinced that this was filled in your vehicle.

Better ask them to set the amount, leaving hand and then only fill the petrol.
I feel the management and owner is also involved in stealing publics money as after so much kind of same reviews they have not improved anything on there service.

Please take necessary steps. There are lot of reviews in google regarding them

Good day,
I used my ATM card for the payment of fuel at IOCL petrol pump. The card has my registered mobile num which is also registered with IOCL app. From period of 11 June 2022 to 27 July 2022, I ddnt receive any points in my extra rewards /loyalty ponts IOCL. I refilled a fuel of ₹7340/- TOTAL.
11 June 22. 2022/-
17 June 22. 333/-
27 June 22. 508/-
29 June 22. 2022/-
30 June 22. 1111/-br...

Today about 5pm I received message about booking of gas connection then invoice generation then message of gas deliverd .I want to clear that I have not booked for refill of domestic gas cylinder. Sem incident happened about one month ago I also want to inform that when I book for refill, they supplied after several reminder or request.Agency never receive calls. it is requested to take strict action against mukti gas connection Ranchi Jharkhand

This is complaint regarding not using upgraded auto cut machine nozels by the IOCL Dealer -Khyber Service Station, I buy petrol today dt.9th Aug. but the staff denied in front of his Manager Mr.Lalit that Nozel are not in order to capture auto-cut when desired petrol tank is full, they use to click all the time to free the nozel when petrol is filled. In this case Mr.Pawan a staff have a quarrel with me. and even Manager tried to sort out the matter by showing the readings in machine, but I am not satified by this answer . If IOCL is not using upgraded good quality nozel then there is question of Quality as well as Quantiy. Request the authorities to verify why these are still managed manually by the staff. Or It require an Audit for the said case.
Lastly, Misbehave by the staff is also a great concern.