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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 18

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S
Sai4991
from Chennai, Tamil Nadu
Aug 11, 2022
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Address: Chennai

Throwing error If i submitting the KYC Application for new Gas connction through Online

Error MEssage as below

"()97191ac4-d192-47e[protected]a728d00-22-[protected]ac4-d192-47e[protected]a728...

Why this is happening?

Please resolve it soon.
+1 photos
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    A
    Amey Atkare
    from Pune, Maharashtra
    Aug 10, 2022
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    Address: Panna Moti Petrol Pump, Nagar road, Yerawada, Pune

    4 Aug 2022, I went to Panna Moti Petrol pump, Nagar road, Yerawada, Pune around 10 am. I asked to fill my Scotty's petrol tank with 400/- rupees. The guy filled 100/- then I told him it was 400/- so he did fill till meter goes 300.
    As per his calculation it was 100+300.
    But he has not reset the meter. He was trying to steal money.
    The petrol pump attended name was - Sidhu.
    I shouted at him and even people standing back told him he have not reset the meter. Somehow he accepted and took only 300. Still I went to his manager and complained about him .
    Caution to all who are using this petrol pump
    Make sure you keep eye on meter.
    They will fill the amount which previous vehicle have asked to fill. And then will start the meter again from there. When you quarrel they will show you the amount which 1st vehicle has filled and you will be convinced that this was filled in your vehicle.

    Better ask them to set the amount, leaving hand and then only fill the petrol.
    I feel the management and owner is also involved in stealing publics money as after so much kind of same reviews they have not improved anything on there service.

    Please take necessary steps. There are lot of reviews in google regarding them
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      R
      Rishabh.Badhani
      Aug 10, 2022
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      Xtra reward points not added

      Address: Mumbai

      Good day,
      I used my ATM card for the payment of fuel at IOCL petrol pump. The card has my registered mobile num which is also registered with IOCL app. From period of 11 June 2022 to 27 July 2022, I ddnt receive any points in my extra rewards /loyalty ponts IOCL. I refilled a fuel of ₹7340/- TOTAL.
      11 June 22. 2022/-
      17 June 22. 333/-
      27 June 22. 508/-
      29 June 22. 2022/-
      30 June 22. 1111/-br...
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      E
      Er Prasad
      Aug 10, 2022
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      Today about 5pm I received message about booking of gas connection then invoice generation then message of gas deliverd .I want to clear that I have not booked for refill of domestic gas cylinder. Sem incident happened about one month ago I also want to inform that when I book for refill, they supplied after several reminder or request.Agency never receive calls. it is requested to take strict action against mukti gas connection Ranchi Jharkhand
      +1 photos
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        V
        vinodkr
        from Delhi, Delhi
        Aug 9, 2022
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        This is complaint regarding not using upgraded auto cut machine nozels by the IOCL Dealer -Khyber Service Station, I buy petrol today dt.9th Aug. but the staff denied in front of his Manager Mr.Lalit that Nozel are not in order to capture auto-cut when desired petrol tank is full, they use to click all the time to free the nozel when petrol is filled. In this case Mr.Pawan a staff have a quarrel with me. and even Manager tried to sort out the matter by showing the readings in machine, but I am not satified by this answer . If IOCL is not using upgraded good quality nozel then there is question of Quality as well as Quantiy. Request the authorities to verify why these are still managed manually by the staff. Or It require an Audit for the said case.
        Lastly, Misbehave by the staff is also a great concern.
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          S
          swaraj dhage
          from karanja, Maharashtra
          Aug 8, 2022
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          Address: at dhanaj khurd near gas station tq karanja lad dist washim

          Good morning, Indian oil
          Here I am swaraj Patil from Maharashtra tq. karanja lad dist. washim
          I am from small town named amboda your petrol station is 6km away from my town. The problem is too serious about this station. petroleum with name vishwajeet vaishnavi petroleum located at dhanaj khurd, after making so many times complaint i see there is no customer satisfaction and no resolution. its my second times to post a complaint but there is no action taken by you i see the petroluem is being closed time to time there is no electricity backup they stop the customer for 1 hrs to make crowd on petroleum later on that they are started petrolling in vehicle but there is no time to stay for long hours whats happen when there is emergency i complaint you to make satisfaction on it and take a strong action on owner he is not providing facilites at petroleum I want to say that if you can't resolve our problem then shut it down, I kindly request to give some electricity backup on station and workers are too much lazy lots of people going on petroleum but it' can't give us petrol beacuse there is no electrity backup accroding to rule you should have been all needy backup and this petroleum is on highway. so please resolve our issue as soon as possible because lots of farmer also facing this issue going many time on petroleum return our vechicle without petrol so have focus on it, make my note if my issue not resolve within 2 months i should be redy to shut this dummy petrol pump so be prepared and serious about it, so my request is to say please give a warning to owner and make satiisfied resolution if next time i found error on the petroleum give the message to owner the guy with name swaraj dhage has been ready to taking a strict action with law on petroleum.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Aug 12, 2022
          Updated by swaraj dhage
          I want official revert from your side that the resolution is in process
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            K
            KARUNANANDAM
            Aug 8, 2022
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            Why proper checking not adhere at bottling plant at Chennai since at home when regulator fit in refill the gas leak happens. what is checking methodology followed by IOB if it is follows this type complaint will not arise.
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              R
              RohitMalviya
              from Manasa, Madhya Pradesh
              Aug 8, 2022
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              Resolved

              Address: Krishna Petroleum Village Parda Teh Manasa Dist. Neemuch M.P. 458110

              Krishna Petroleum Village Parda, Teh. Manasa, Dist. Neemuch M.P. 458110, By Mistake Petroleum employee filled diesel instead of petrol in my Tata Nexon XM Car, after that I was unable to start my car and towed my car with the help of towing truck and get it repaired from tata showroom (Sugandh Automotive) Neemuch, after repairing I asked the manager and employee to pay the bill of repairing but they are not giving my charges back and showing his power. Please help me. thanks in advance
              Aug 8, 2022
              Complaint marked as Resolved 
              Provided car repairing charges
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                R
                rajkishore anirudhan
                Aug 7, 2022
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                Address: Kottayam, Kerala

                I am a lawyer practicing at High Court of Kerala, EKM and I usually travel to my native place every second Saturday and fourth Saturday since my wife is working as a Branch Manager with one of the leading nationalized bank in India, on[protected] at 3:49 AM while I was travelling with my family I approached an Indian Oil pump at Kanakkary viz St Thomas Fuels and filled diesel for Rs 1850/- and I asked the staffs present to fill nitrogen for my car which they denied and later I was forced to fill nitrogen myself which is against the policies and guidelines put forward by the Ministry of Petroleum. The CCTV footage will prove my allegations made by me the same wrong was committed by the same agency on[protected] at 10:31. On the first instance Mr Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) was very specific in closing the complaint and that shows his nexus with the agency and on that occasion Mr Rupesh in connivance with the agency escaped by putting false blames and claims against the then staffs and Mr Rupresh thus helped the agency to come of the troubles and the agency repeating the same wrong within a short span.

                Mr Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) along with the agency has come up with a new story in a mail on[protected] that on the day of incident I have never asked the fuel attendant to fill nitrogen to my SUV but I voluntarily filled nitrogen to my suv no prudent man with common sense will do such act that shows that Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) along with the agency are cooking up stories without looking into the matters seriously.

                Please look into the matter and take action against the agency and staff of IOCL...regards
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Aug 07, 2022
                Updated by rajkishore anirudhan
                I am a lawyer practicing at High Court of Kerala, EKM and I usually travel to my native place every second Saturday and fourth Saturday since my wife is working as a Branch Manager with one of the leading nationalized bank in India, on[protected] at 3:49 AM while I was travelling with my family I approached an Indian Oil pump at Kanakkary viz St Thomas Fuels and filled diesel for Rs 1850/- and I asked the staffs present to fill nitrogen for my car which they denied and later I was forced to fill nitrogen myself which is against the policies and guidelines put forward by the Ministry of Petroleum. The CCTV footage will prove my allegations made by me the same wrong was committed by the same agency on[protected] at 10:31. On the first instance Mr Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) was very specific in closing the complaint and that shows his nexus with the agency and on that occasion Mr Rupesh in connivance with the agency escaped by putting false blames and claims against the then staffs and Mr Rupresh thus helped the agency to come of the troubles and the agency repeating the same wrong within a short span.

                Mr Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) along with the agency has come up with a new story in a mail on[protected] that on the day of incident I have never asked the fuel attendant to fill nitrogen to my SUV but I voluntarily filled nitrogen to my suv no prudent man with common sense will do such act that shows that Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) along with the agency are cooking up stories without looking into the matters seriously.

                Please look into the matter and take action against the agency and staff of IOCL...regards
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                  A
                  akashjsr49
                  from Jamshedpur, Jharkhand
                  Aug 7, 2022
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                  Hi,

                  I booked a cylinder few week back and today when my old cylinder was over. I tried using the new cylinder. When tried to burn the gas for cooking its does not burnt. When I smelt the gas, it does not look like LPG gas. It looks like Air is filled inside because cylinder is heavy and did not burnt. People who are delivering the LPG cylinder to our household always keeps on taking gas from newer cylinder. These guy steal gas near our area and tried to fool us. Even with involvement of Agency these delivery boy people steal gas and even repetitive verbal notifying them they did not stopped.

                  Now what i lost is around 1200 RS, Could you let me know who is responsible for this, Agency or Indian Oil Corporation.

                  Consumer Number is - 24964
                  state- jharkhand
                  district- saraikela kharshawa
                  Area of stealing gas is - Near Atal Park, Adityapur, jamshedpur, Jharkhand - 831013

                  Requesting you to look into this matter on urgency as this a matter of theft to our lives and money, .

                  Regards,
                  Citizen of INDIA
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Aug 09, 2022
                  Updated by akashjsr49
                  No contact or any communication by gas agency so far to check air filled LPG gas cylinder . hope I.O.C. responsible officer will take action to short out this problem on urgent basis.
                  Your complain is right, I have seen stealing of gas from LPG cylinder everyday back of Atal park, adityapur by Keshri gas agency vehicles. i have told many time verval but no action taken by any one. innocent people are frustrated by such activities.
                  Your complain is right, I have seen stealing of gas from LPG cylinder everyday back of Atal park, adityapur by Keshri gas agency vehicles. i have told many time verval but no action taken by any one. innocent people are frustrated by such activities.
                  Your complain is right, I have seen stealing of gas from LPG cylinder everyday back of Atal park, adityapur by Keshri gas agency vehicles. i have told many time verval but no action taken by any one. innocent people are frustrated by such activities.
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                    K
                    karamchand67
                    Aug 4, 2022
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                    Address: MARS Fuel Point, Haled, Teh. Jaisinghpur, Distt. Kangra

                    I have visited the MARS Fuel Point, Haled, Teh. Jaisinghpur, Distt. Kangra (HP) petrol pump on dated 04.06.2022. I have taken petrol for my Alto car (DL 8CP 7681) for Rs. 1000/- for which I was trying to pay the amount through SBI ATM Card (Two times) but it was failed. So, I paid Rs. 1000/- in cash. After some time my account showing two transaction of Rs 1000/- deducted for taking the fuel. The transaction details are :- (0THPOS[protected]MARS FUEL POINT DT. 04.06.[protected]
                    (OTHPOS[protected]MARS FUEL POINT DT. 04.06.[protected]
                    After that, I have visited petrol pump several times and apprise them about the above transaction. But staff of the petrol pump even manager/cashier did not cooperate and misbehave. I have provided the bank statement copy but they refuse to accept it. They provided a, pno;e number of the owner of petrol pump but it could not be connected. Again, I recently visit the petrol pump 31.07.2022 at 10.30 AM but their behaviour was same as earlier. They did not provide my money or petrol.

                    That why I am writing and urge to you to look at the matter at the earliest. Action against Petrol Pump and their staff who does not customer friendly may be taken.

                    With regards.
                    Karamchand
                    Mob. [protected]
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      R
                      ramjan0960
                      from NAGAUR, Rajasthan
                      Aug 4, 2022
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                      Lpg gas passbook new issue

                      Address: MARWAR MUNDWA NAGAUR RAJSTHAN PIN 341026

                      My name babulal sai and connsumer no 9363
                      my lpg gas paasbook lost
                      pleas my lpg new paasbook issue...
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                      bsraamu
                      from Bengaluru, Karnataka
                      Aug 3, 2022
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                      Address: 43,JHBCS Layout 2nd Stage 2nd Cross Road,Behind PoojaNakshatra Apartments Road,Gubbalala

                      On 17.03 2022 LPG booked and paid online via googlepay and CANCELLED but the amount 902.50 is not recredited till date in spite of raising serveral compalints till date .BY CLOSING THE SR UNILATERALLY
                      REF SR NO[protected] [protected] [protected][protected] [protected] etc
                      LPG ID [protected] DCode [protected]
                      as per your reponse when contacted dustributor they say they have not received the amount Rs 902.50 since it is in cancelled status/they have not approved it. DO NEEDFUL
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        Cmp Complaint
                        Aug 3, 2022
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                        Hi team
                        I got to know that one of your employee is doing the job with the fake documents that he provided to you, he got a job in place of his father
                        Please do the proper documents verification and take the necessary action against that employee .

                        Name - Tejpal Singh
                        Location -Mathura refinary
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          tirumala cadd
                          Aug 2, 2022
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                          Address: Address: NH-50, Addanki Narasaraopet Road, Puttavaripalem, Andhra Pradesh 523302

                          Behaviour and no swipe and upi and no air and no toilets and no water and no fire equments plz take actions
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                            Ranjani kant
                            from Muzaffarpur, Bihar
                            Aug 2, 2022
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                            I am Ranjani Kant employee of BANK OF Baroda Designation Sr. Manager. I have a indian oil connection with consumer no[protected]. Resently I got transfer from Muzaffarpur to Pune. I lost my SV original copy. When I check Indian oil web site a self declaration will works if SV lost, but delar said make Policy complain and give us SANHA copy. Delar said no self declaration is allowed by Indian Oil company. Kindly do tha needful. I deposit the cylinder in gas godown. Distributer code is 179115.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              Rajj2660
                              from Surendranagar city, Gujarat
                              Aug 2, 2022
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                              I have many time to visit fill up fule but cash less fasility is not available in one time.
                              Many resion to say
                              1 connectivity is not available
                              2 charging not device
                              3sift change to not provide service
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                rajesh kumar lakshita
                                from gurdaspur, Punjab
                                Aug 2, 2022
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                                Address: jail road near sports king show room distt gurdaspur state punjab -143521

                                Hello sir
                                i was visit at petrol pump at date of 01/08/2022, i was seen the machine was totally damage and services of there imployee totally courappted and behave like totally madness and rudelly with customer than i talk with owner of petrol pump regading that metter than he said to me how are you and he is my petrol pump . they are totally give to customer bad services they push to me and say get out of my petrol pump and he say, what ever do u want .
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  ANANT gupta
                                  Aug 2, 2022
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                                  Resolved

                                  Amount deducted from my account as payment but it show as error by indane order id[protected]
                                  Aug 2, 2022
                                  Complaint marked as Resolved 
                                  detail show on their account
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    Cmp Complaint
                                    Aug 1, 2022
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                                    Respected, sir/madam

                                    I got to know somehow one of your employee doing a job last 20+ years in IOCl with fake documents and marksheet

                                    I request you to do the proper background verification of that employee and terminate such kind of fake employees .

                                    And take the action against suck kind of employees so this will not happen in future again

                                    Name of the Employee - Tejpal Singh

                                    Address - 165, omkareshwar colony Mathura Ronchi banger

                                    His Mob number - +[protected]
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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