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Updated: Mar 2, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 19

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R
rajkishore anirudhan
Aug 7, 2022
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Address: Kottayam, Kerala

I am a lawyer practicing at High Court of Kerala, EKM and I usually travel to my native place every second Saturday and fourth Saturday since my wife is working as a Branch Manager with one of the leading nationalized bank in India, on[protected] at 3:49 AM while I was travelling with my family I approached an Indian Oil pump at Kanakkary viz St Thomas Fuels and filled diesel for Rs 1850/- and I asked the staffs present to fill nitrogen for my car which they denied and later I was forced to fill nitrogen myself which is against the policies and guidelines put forward by the Ministry of Petroleum. The CCTV footage will prove my allegations made by me the same wrong was committed by the same agency on[protected] at 10:31. On the first instance Mr Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) was very specific in closing the complaint and that shows his nexus with the agency and on that occasion Mr Rupesh in connivance with the agency escaped by putting false blames and claims against the then staffs and Mr Rupresh thus helped the agency to come of the troubles and the agency repeating the same wrong within a short span.

Mr Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) along with the agency has come up with a new story in a mail on[protected] that on the day of incident I have never asked the fuel attendant to fill nitrogen to my SUV but I voluntarily filled nitrogen to my suv no prudent man with common sense will do such act that shows that Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) along with the agency are cooking up stories without looking into the matters seriously.

Please look into the matter and take action against the agency and staff of IOCL...regards
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Aug 07, 2022
Updated by rajkishore anirudhan I am a lawyer practicing at High Court of Kerala, EKM and I usually travel to my native place every second Saturday and fourth Saturday since my wife is working as a Branch Manager with one of the leading nationalized bank in India, on[protected] at 3:49 AM while I was travelling with my family I approached an Indian Oil pump at Kanakkary viz St Thomas Fuels and filled diesel for Rs 1850/- and I asked the staffs present to fill nitrogen for my car which they denied and later I was forced to fill nitrogen myself which is against the policies and guidelines put forward by the Ministry of Petroleum. The CCTV footage will prove my allegations made by me the same wrong was committed by the same agency on[protected] at 10:31. On the first instance Mr Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) was very specific in closing the complaint and that shows his nexus with the agency and on that occasion Mr Rupesh in connivance with the agency escaped by putting false blames and claims against the then staffs and Mr Rupresh thus helped the agency to come of the troubles and the agency repeating the same wrong within a short span.

Mr Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) along with the agency has come up with a new story in a mail on[protected] that on the day of incident I have never asked the fuel attendant to fill nitrogen to my SUV but I voluntarily filled nitrogen to my suv no prudent man with common sense will do such act that shows that Rupesh Chandran Asst Managaer (RS), IOCL, Kottayam District ([protected]) along with the agency are cooking up stories without looking into the matters seriously.

Please look into the matter and take action against the agency and staff of IOCL...regards
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    akashjsr49
    from Jamshedpur, Jharkhand
    Aug 7, 2022
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    Hi,

    I booked a cylinder few week back and today when my old cylinder was over. I tried using the new cylinder. When tried to burn the gas for cooking its does not burnt. When I smelt the gas, it does not look like LPG gas. It looks like Air is filled inside because cylinder is heavy and did not burnt. People who are delivering the LPG cylinder to our household always keeps on taking gas from newer cylinder. These guy steal gas near our area and tried to fool us. Even with involvement of Agency these delivery boy people steal gas and even repetitive verbal notifying them they did not stopped.

    Now what i lost is around 1200 RS, Could you let me know who is responsible for this, Agency or Indian Oil Corporation.

    Consumer Number is - 24964
    state- jharkhand
    district- saraikela kharshawa
    Area of stealing gas is - Near Atal Park, Adityapur, jamshedpur, Jharkhand - 831013

    Requesting you to look into this matter on urgency as this a matter of theft to our lives and money, .

    Regards,
    Citizen of INDIA
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Aug 09, 2022
    Updated by akashjsr49     No contact or any communication by gas agency so far to check air filled LPG gas cylinder . hope I.O.C. responsible officer will take action to short out this problem on urgent basis.
    View replies
    Your complain is right, I have seen stealing of gas from LPG cylinder everyday back of Atal park, adityapur by Keshri gas agency vehicles. i have told many time verval but no action taken by any one. innocent people are frustrated by such activities.
    Reply
    Your complain is right, I have seen stealing of gas from LPG cylinder everyday back of Atal park, adityapur by Keshri gas agency vehicles. i have told many time verval but no action taken by any one. innocent people are frustrated by such activities.
    Reply
    Your complain is right, I have seen stealing of gas from LPG cylinder everyday back of Atal park, adityapur by Keshri gas agency vehicles. i have told many time verval but no action taken by any one. innocent people are frustrated by such activities.
    Reply
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      K
      karamchand67
      Aug 4, 2022
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      Address: MARS Fuel Point, Haled, Teh. Jaisinghpur, Distt. Kangra

      I have visited the MARS Fuel Point, Haled, Teh. Jaisinghpur, Distt. Kangra (HP) petrol pump on dated 04.06.2022. I have taken petrol for my Alto car (DL 8CP 7681) for Rs. 1000/- for which I was trying to pay the amount through SBI ATM Card (Two times) but it was failed. So, I paid Rs. 1000/- in cash. After some time my account showing two transaction of Rs 1000/- deducted for taking the fuel. The transaction details are :- (0THPOS[protected]MARS FUEL POINT DT. 04.06.[protected]
      (OTHPOS[protected]MARS FUEL POINT DT. 04.06.[protected]
      After that, I have visited petrol pump several times and apprise them about the above transaction. But staff of the petrol pump even manager/cashier did not cooperate and misbehave. I have provided the bank statement copy but they refuse to accept it. They provided a, pno;e number of the owner of petrol pump but it could not be connected. Again, I recently visit the petrol pump 31.07.2022 at 10.30 AM but their behaviour was same as earlier. They did not provide my money or petrol.

      That why I am writing and urge to you to look at the matter at the earliest. Action against Petrol Pump and their staff who does not customer friendly may be taken.

      With regards.
      Karamchand
      Mob. [protected]
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        R
        ramjan0960
        from NAGAUR, Rajasthan
        Aug 4, 2022
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        Lpg gas passbook new issue

        Address: MARWAR MUNDWA NAGAUR RAJSTHAN PIN 341026

        My name babulal sai and connsumer no 9363
        my lpg gas paasbook lost
        pleas my lpg new paasbook issue...
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        bsraamu
        from Bengaluru, Karnataka
        Aug 3, 2022
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        Address: 43,JHBCS Layout 2nd Stage 2nd Cross Road,Behind PoojaNakshatra Apartments Road,Gubbalala

        On 17.03 2022 LPG booked and paid online via googlepay and CANCELLED but the amount 902.50 is not recredited till date in spite of raising serveral compalints till date .BY CLOSING THE SR UNILATERALLY
        REF SR NO[protected] [protected] [protected][protected] [protected] etc
        LPG ID [protected] DCode [protected]
        as per your reponse when contacted dustributor they say they have not received the amount Rs 902.50 since it is in cancelled status/they have not approved it. DO NEEDFUL
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          C
          Cmp Complaint
          Aug 3, 2022
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          Hi team
          I got to know that one of your employee is doing the job with the fake documents that he provided to you, he got a job in place of his father
          Please do the proper documents verification and take the necessary action against that employee .

          Name - Tejpal Singh
          Location -Mathura refinary
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            T
            tirumala cadd
            Aug 2, 2022
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            Address: Address: NH-50, Addanki Narasaraopet Road, Puttavaripalem, Andhra Pradesh 523302

            Behaviour and no swipe and upi and no air and no toilets and no water and no fire equments plz take actions
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              R
              Ranjani kant
              from Muzaffarpur, Bihar
              Aug 2, 2022
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              I am Ranjani Kant employee of BANK OF Baroda Designation Sr. Manager. I have a indian oil connection with consumer no[protected]. Resently I got transfer from Muzaffarpur to Pune. I lost my SV original copy. When I check Indian oil web site a self declaration will works if SV lost, but delar said make Policy complain and give us SANHA copy. Delar said no self declaration is allowed by Indian Oil company. Kindly do tha needful. I deposit the cylinder in gas godown. Distributer code is 179115.
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                R
                Rajj2660
                from Surendranagar city, Gujarat
                Aug 2, 2022
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                I have many time to visit fill up fule but cash less fasility is not available in one time.
                Many resion to say
                1 connectivity is not available
                2 charging not device
                3sift change to not provide service
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  R
                  rajesh kumar lakshita
                  from gurdaspur, Punjab
                  Aug 2, 2022
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                  Address: jail road near sports king show room distt gurdaspur state punjab -143521

                  Hello sir
                  i was visit at petrol pump at date of 01/08/2022, i was seen the machine was totally damage and services of there imployee totally courappted and behave like totally madness and rudelly with customer than i talk with owner of petrol pump regading that metter than he said to me how are you and he is my petrol pump . they are totally give to customer bad services they push to me and say get out of my petrol pump and he say, what ever do u want .
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    A
                    ANANT gupta
                    Aug 2, 2022
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                    Resolved

                    Amount deducted from my account as payment but it show as error by indane order id[protected]
                    Aug 2, 2022
                    Complaint marked as Resolved 
                    detail show on their account
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      C
                      Cmp Complaint
                      Aug 1, 2022
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                      Respected, sir/madam

                      I got to know somehow one of your employee doing a job last 20+ years in IOCl with fake documents and marksheet

                      I request you to do the proper background verification of that employee and terminate such kind of fake employees .

                      And take the action against suck kind of employees so this will not happen in future again

                      Name of the Employee - Tejpal Singh

                      Address - 165, omkareshwar colony Mathura Ronchi banger

                      His Mob number - +[protected]
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        M
                        Manimona
                        Aug 1, 2022
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                        My consumer no. is 56238 and my name is R.Subramanian.My distributer is I deal gas sevice, RS Puram Coimbatore=2
                        My complaint is that you are not crediting the full subsidy for payment of domestic gas cylinder by me for a long time now.
                        On 27/07/22 I ordered for a new cylinder and paid Rs 1082/- towards the gas bill.But I find that you have credited only a paltry amount of Rs36/- as the amount of subsidy to my aadhar linked bank account.Though I understand that I am entitled to receive a subsidy of Rs 811/- as subsidy, you continue to susidyse only Rs 36 for all my bill payments so far.
                        Pkease therefore clarify why the full subsidy is not restored to me and requeszt for release of thefull subsidy amouny
                        R.Subramanian
                        [protected]@gmail.com
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          C
                          Capt411
                          from New Delhi, Delhi
                          Aug 1, 2022
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                          Address: Indian Oil Petrol Pump ( address: 4-a, Chakrata Rd, Bindaal Tirahya, Khurbura Mohalla, Dehradun, Uttarakhand 248001)

                          This complaint is against Indian Oil Petrol Pump ( address: 4-a, Chakrata Rd, Bindaal Tirahya, Khurbura Mohalla, Dehradun, Uttarakhand 248001)

                          - No Air Service was Provided.
                          - When asked for a complaint book, staff was rude & refused to provide a complaint book.
                          -Very unprofessional behavior from attending staff.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            N
                            no body eye
                            from Barpeta Road, Assam
                            Aug 1, 2022
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                            Address: Lumding, hojai, Assam, India
                            Website: Indian oil corporation company

                            Sir I have brought a new gas connection from indane oil corporation at Vasudeva Gas Agency lumding customer I'd[protected] and I have given all necessary documents that they asked for and I also have visited my sbi bank at lumding where I have account [protected] and submit all documents they asked and updated by kyc and they said my aadhar is linked so I will get the gas subsidy.but I didn't get subsidy yet.i have visited the bank on this regard 3-4 times, plz help me on that regard.and also i visited gas agency 5 to 6 times they not providing me with solution and now when i am calling they just hang my callings.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Aug 07, 2022
                            Updated by no body eye                             All documents

                            Aug 07, 2022
                            Updated by no body eye                             Other

                            Aug 07, 2022
                            Updated by no body eye                             Other too
                            Aug 07, 2022
                            Updated by no body eye                             Other too

                            Aug 07, 2022
                            Updated by no body eye                             My addhar is link
                            To bank account and addhar link to lpg
                            Aug 07, 2022
                            Updated by no body eye                             Yet subsidy not received

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                              Karthikeyankowsi
                              from Coimbatore, Tamil Nadu
                              Aug 1, 2022
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                              Address: Gandipuram Busstand opp.Coimbatore

                              Today morning I faced this issue.today morning I'll go to petrol bunk.i am asking they employ i want use washroom.he told bathroom not available.washroom has been locked.this not acceptable.need your Intervention on this. Location

                              Gandipuram bus stand opp IOC Bunk
                              Coimbatore Tamilnadu
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                S
                                SethuMekala
                                Jul 31, 2022
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                                Hello, My name is SETHU From past 2 YEAR i am getting messages from Indane regarding LPG connection updates, Booking and Delivery updates. I have never been an Indane consumer. Please Verify who is using this connection on my Mobile number. I am providing you with the following information which i gathered from the automated machine. Last booking no. - ( SMS delivered on my phone on 28/07/2022) – Invoice no.[protected]. My mobile number which is wrongly registered with Indane. I have contacted Indane through customer care no, but i have not received any reply from Indane's side. Please delete my phone number from your Indane Database. Thank you. Sethu Mekala,
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  S
                                  Sathish.kumar92
                                  from chennai, Tamil Nadu
                                  Jul 30, 2022
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                                  Why gas connection inspection charge?

                                  Today I got one message from IOC. Mandatory inspection person visiting shortly for charge is Rs. 200+36(GST)=236. I don't know why this company doing this type charges from consumers. Already another side gas price also increasing, please understand people situation. I have attached that message also within....
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                                  mariodacosta
                                  from Bengaluru, Karnataka
                                  Jul 29, 2022
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                                  Hello,

                                  I am getting unwanted messages about Indane LPG connections on my mobile.

                                  I used to be a past customer of Indane, however my connection was cancelled in Novemebr 2020 as i was not using it.

                                  Attaching 2 screenshots showing cancellation message as well as new unwanted messages.

                                  please fix this.

                                  Regards,
                                  mario
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Jul 29, 2022
                                  Updated by mariodacosta                                   Added Images of screenshots

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                                    Ganu Vidhu
                                    Jul 28, 2022
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                                    Address: New Janatha fuels, Kannanchery, Kozhikode, Kerala

                                    Today I have faced a very bad experience at New Janatha fuels, Kannanchery, Kozhikode, Kerala. Behaviour of staff was very bad. No online transaction facilities are available at pump.Dealers are only accepting cash at the pump. Complaint register was unavailable/ not provided by the staff when asked. Totally not satisfied with the customer service.Since the pump dealers are not accepting cashless payment methods, almost all nearby customers are not satisfied with pump.
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    Jul 28, 2022
                                    Updated by Ganu Vidhu                                     Today I have faced a very bad experience at New Janatha fuels, Kannanchery, Kozhikode, Kerala. Behaviour of staff was very bad. No online transaction facilities are available at pump.Dealers are only accepting cash at the pump. Complaint register was unavailable/ not provided by the staff when asked. Totally not satisfied with the customer service.Since the pump dealers are not accepting cashless payment methods, almost all nearby customers are not satisfied with pump.
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