Indian Oil Corporation [IOC] Complaints & Reviews

I have recently applied for a new gas connection and my application was approved by "uttam indiane".

My registration no. Is n170720287639339599781.

When i reached the distributor with the kyc form, they said that i would need to wait for a month for the hotplate inspection and in the meanwhile if i am using my parents extra cylinder, my application will be rejected. Whereas it clearly says on official website that the inspection should be completed within 7 days. If it is a matter of 7 days i can adjust without a cylinder but can't do that for 1 month. I am pretty much sure that the distributor is intentionally doing this.

When i started leaving the distributor's office, he said that there is an alternative by which you can get the connection within 3-4 days. Upon asking how he said that i should buy the connection along with the hot plate and then they will help me sell the hot plate to someone else.

Clearly a case of indirectly forcing the consumer to buy unwanted accessories. I posted a complaint on their website but no reply. Please suggest whom should i complaint so that appropriate action can be taken.

Sir,
I have received a printed notice for mandatory checking of gas oven by our distributor rudra indane gramin vitrak, p. O & village matiari, district nadia, p. S kaliganj, w. B 741153, phone[protected],
In reference to the matter i wish to know, is it authorised by leagal authority? As the distributor shows the d. O. No. P-39014/1/86 mkt dt.14.08.1988 u/s 4.13.3 in the notice.
For the service they chargers 150/-+18%...

I am akhil basak, consumer no t02446, lpg id[protected], residing at 2nd floor, within 1 kilometer from distributor, konnagar gas service, l have shifted new address here, new delivery man demanding extra ₹38 (587+38 as extra) total ₹ 625. He demands extra for delivery at 2nd floor. I complained to distributor over phone about the matter, unfortunately he also told same. Now please let me know what should i do & exact rule of delivery at my distance & floor.

Dear sir

My name is manturi & i have submitted my aadhaar number in bank as well as gas distributor also but the subsidy amount first three times received and after not received subsidy amount in my account till date and distributers says that its company fault i dont do any help in this matter. What to do, i don't understand. Please solved my problem. My details are :

Consumer no. :[protected]
Aadhar no. :[protected]

Dear sir,

A cash memo has bee generated as cash memo no [protected] against said costumer no sw-10121. We didn't book this refile. This is not first time, this is a usual practice. Kindly take note immediately. Few days back i got the same massage while booking was not done by us and cylinder was not delivered to us. It seems that local agency might do some misappropriation. Kindly do check and take action at earliest.

Regards,

So far my subsidy amount was transferred to hdfc bank. But this month i got it in airtel bank. But i don't have any transaction with airtel bank. So kindly transfer my subsidy amount to hdfc bank itself..
Consumer name-s. Chandrasekaran
Consumer no-cx 3445567
Date of incident-27.07.2017
Bill no-[protected]
Supplier-swarnapuri gas service salem tamilnadu
Mobile no-[protected]
Mail [protected]@gmail.com
Hdfc sb a/c no-[protected]
Branch adress-brindavan branch, salem, tamilnadu
Ifsc no-hdfc0001281

Please send my subcidy hdfc a/c no-[protected]
Thanking you,
Salem -636007
31.07.2017

Aarti flames in faridabad distributor code[protected], 16/5, mathura road, faridabad is big headache. All contact details (Customer no (14442) given in the distributor book is either not working, not picking even emergency gas leakage no [protected] is not picked up. Toll free [protected] is not correct.
He any incident happens iocl shall be held responsible

Dear sir,
Yesterday i book my indane cylinder for retelling but not any response coming from the dealer end i don't know who ll coming for filling the cylinder or not, i want two time for my nearest indian gas vehicle for fill my cylinder but thay refused to give the cylinder cause of its a different agency my booking no is 204543
If it's not resolve in today i ll twitter my complaint in pm and mr santosh gangwar also
Hope you resolve my issue in priority basses
Best regards

Kindly note that the gas distribution in our area is pathetic, irregular and without proper checklist from the top resulting in misuse and mismanagement. Often there were delays which resulted in visiting the offfice and long queues. If the supplier visited our area (Ranni, anathodom) he immediately disappeared by not giving proper signalling purposefully avoiding very needy customers. Often inssited on tips from customers. Kindly advise whether tips are alllowed besides their basic wages giving inconvenience to customers without proper service. Kindly do the needful.

We, m/s. Bee romen (Our vat no. [protected]) purchased bitumen vg-30 from your paharpur bitumen drum fiiiing plant, kolkata-88. & haldia refinery, haldia, w. B.
The purchasing amount from paharpur was rs.380384.00 (Bill no.[protected] dt:26/06/2014) & haldia rs.479481.00 (Bill no.[protected] dt:16/04/2014).
We had to pay rs.18113.52 for paharpur & rs. 22, 832.44 for haldia as sale tax. Till today the above said sale tax amount were not submitted on the behalf of your company & therefore we have been given special audit notice from sale tax department for your negligence.
Sale-tax department demands to get back their tax with interest & penalty charge within 18th august 2017 by sending us a letter.
Henceforth, either you solve this mismatch or you give back the above said amount with interest @ 25% p. A. To us within 18th august 2017.

Dear sir due to wrong click on"give up subsidy"it has been activated. Please give me back subsidy and kindly deactivate. My l. P. G. I. D. No..[protected] cons. No.-22681 umesh chandra sahoo gas agency sri sai prasanna indane services, hulimavu, bangalore as soon as possible thanks..

My l. P. G. I. D. No..[protected] cons. No.-22681

Regards,
Umesh sahoo

Dear sir,
This is for your kind information that i had booked a gas on dated 16/7/17 then i got sms of raising invoice on 19/7/17 but till now i haven't received the gas. Whenever i am trying to check of delivery status by using booking number told me that gas has delivered.
Consumer no, booking details & invoice no are given below.

Requesting you kindly look in to the matter seriously & take action as earliest.br...

I am a customer of indane gas and my agency is true light indane services aloor, trichur district, kerala. My consumer number is cx15181065 in the name mary george. I would like to change my mobile number [protected] to [protected] for booking gas. So i am requesting you to kindly enter my new mobile number [protected] for booking gas in future and please send the messages in the mobile number [protected] in future.
Thanking you,
Mary george.

L, dr. Sangeeta roy, from varanasi, consumer no. Sr5702, booked gas on 6th july 2017 & on 15th july 2017 but yet no supply of gas till today. Also received message for confirmation of gas supply on 14th july & 23rd july. I have complained in to customer care no.& received complain no.3176146 on 25th july 2017. Yet no solution is there & feeling helpless regarding cooking as it is the only source of energy for cooking. Kindly do the needful.

Sir, i have registered my name for online gas booking, in that i forgot karn to bad jo jo passwords te username hameri gmail pr recieve ho riha hai oh match nhi kar riha eh problem username change karn to bad hoyi, indane webside te username change da successful msg nhi ayia but hameri gmail te change usernme da msg recive ho giya jo eh match nhi kar riha te forgot username te pswrds kayi var karke ve dekh chuke hai oh ve match nhi karda plz username te passwords nu resat kita jave ta jo sahi username mil ske thx

My ioc gas registration / consumer number is [protected]. Ammal agency, kattakada trivandrum is providing cyllinder to my home. But nowadays they are not delivering lpg cyllinder to my home. Instead they are keeping the same at a nearby driving school which is about 1km. Away from my home. This is causing inconvenience for me as i have to travel 1km to collect the cyllinder. As i am not using any vehicle this causes more burden upon me. The vehicle of the agency is passing in front of my house. Still it is surprising that they are not delivering the cyllinder to my doorstep.
So kindly take ncessry steps to give direction to the agency to deliver the lpg cyllinder to my doorstep. Otherwise i will be forsed to proceed on legal measures to get justice to me.
Thanking you
Yours faithfully

Jayakumar.
[protected]
Yours faith

Dear npci,
Greetings!!!

My name is jigendtra barot & i have submitted my aadhaar number in bank as well as gas distributor also but the npci status is still inactive. I am puzzled as bank officials are saying they have updated my aadhar number & gas distributor says they also have updated my aadhar number. What to do, i don't understand. Please guide, as status is showing in-active @ npci. My details are :

Bank name : sbi
Account no. : [protected]
Aadhar no. :[protected]

Please reply urgent.

Greetings, consumer id-26142, cash memo - [protected]

Ordered a cyclinder via giridhar gas agency, on the 6th of july 2017, cash memo generated on the 12th of july 2017, however no delivery of the cyclinder. Booking number - 267691. This has become routine and no one picks up phone calls made to their various numbers. Every single time, i have to do this and it is very frustrating.

As a citizen of this country giving up lpg subsidy to support a good cause, you dont get basic utilities on time is just not acceptable.

Pathetic is not the word, this is the usual routine.

Inden gas ka grahk no 2684 mene date 14/07/17 ko cylinder book kara jiska no. 327787 hi date 17/07/17 ko case memo no.[protected] kata gaya 594.5 rs ka aur date 18/07/17 ko sms aya ki apka cylinder delivered ho gaya jiska mene 20/07/17 ko castmer care me complint kiya jiska no 31436212 hi parantu aaj 24/07/17 tak cylinder nahi mila agency wala mil jayga bolta hi har bar jab bhi boking karo kabhi bhi samy par cylinder nhi deta agency ke khilaf sakt karywahi ki avsacta hi

M/s dear sir madam
This is farthunnissa my sri vasavi indane service cust no cx28689297 #310/a 3 cross shanthinagar mysore mob no [protected] my complaint is this auto person over making charges rs 40 if we well give 40 ruppes he well delivery if we well not give extra he well not give cly auto person telling dyretly to customer so v complaint to gas affices madam told to give extra so what to do v have pay extra or what.