Indian Oil Corporation [IOC] Complaints & Reviews

Quality of Petrol not good in M/S Paul and Paul Brothers.
2. Quantity of product should check by legal Metrology officer's
3.costumer attendant behavior not good.
4. Dealer behavior not good

Domestic LPG cylinder was booked on 12.7.22 with advance payment of Rs. 1062.50. Every time we face problem in getting cylinder. Service is poor or they do it knowingly. Mohan gas Service Model Town Karnal. Today is fourth day till cylinder not received.

The Indian Oil Petrol Bunk on New BEL Road (next to Anugraha stores) is not accepting card payments for the last 20 days.

According to the Staff, the card machine works only for diesel and not when petrol is put in the vehicles.

Are they fooling the public?
How can a card machine work only for diesel and not for petrol?

Request to enquire the matter

I book a gas on upi through 27/06/2022.but unfortunately I cancel my order same-day.but refund not receive in my account.the wabsight show refund but I cannot receive in my account.

Today I visited Bhavani Auto NH48, Pardi dist. Valsad, got 2500 diesel fueled in his car at around 12 o'clock in the night, whose receipt no is G1152, his nozzle staff refused to give the complian book saying that it was kept in the office locker. I can't give I would like to ask the company that if the complaint book is a thing to be kept in the locker, then what is the use of issuing it when the customer cannot register his complaint. The video of his refusal is available with me. I am a very old and permanent customer of your company. I had asked the staff to enter the point of sale amount but he replied that I do not know. I want to ask that why does the company appoint such employees who do not know anything. At least trained staff should be kept so that the customer does not face any problem. Thank you

Prahlad Khaitan
[protected]

Dear Sir,

1. Attached is the message Screenshot of my Invoices generated by the distributor.

2. I booked the cylinder on 27/28 Jun 22, and the invoice was generated next day, however the cylinder was not delivered. After 3 days again a invoice was generated, but this time too the cylinder was not delivered.

3. After that I visited the agency three times from 03 Jul 22 to 12 Jul 22 and the agency people always promised to get the cylinder delivered next day, but the same was never done.

4. Today on 13th Jul 22 the cylinder was delivered with revised invoice, wherein the rates of the cylinder has increased by Rs 50/-.

5. Now the problem is that, why should I pay extra for the negligence of the agency? This same incident has happened to me few months back also, but I don't have any details to share.

6. It is requested to look into the matter at the earliest and the agency may be advised to not repeat the same in future.

I'm inform you that I'm the consumer of Indian Oil Corporation.
My cylinder gets booked automatically without me having to book it and I have the problem of generating invoice by delivery.
Sir I also have invoices related to this which I have never booked so far the cylinder was booked

Operater Not accepting UPI payment

There is a shop named yadav karyana store at dhana bhagat gurudwara, sec 66 b, i.T city, block a, mohali, punjab. The owner of the shop is refilling illegally gas cylinders of the labourers who are residing at the backside of the gurudwara. And above all the workers of indane gas company whose godown is situated at papri village nearby has been regularly supplying cylinders to the shopkeeper at black rates for doing this illegal business. The shopkeeper has hidden all cylinders in the corner shop from where he takes out single cylinder one by one to refill .

I have booked cylinder iny few days back but status now shwoing deliver but i have not recived cylinder. it not first time.it happen earlier also. also never we recieve accurate quantity of cylinder. My agency is SOna enterprises Massodpur vasant kunj.

Dear Sir/Madam,
I am Kanchan Mondal resident of village Keshradihi under Kankalitala panchayat. My Aadhaar No[protected]. Today I am going to apply for gas connection under PM Ujjwal Yojana then, I see that the GAS connection has been made in my name without my Confirmation. My GAS consumer ID is -[protected]/[protected](INDRAJYOTI GAS SERVICE). Currently I have no gas. They did not give me any gas. This is my special request to you. Make arrangements for me to get this gas…………….
Name KANCHAN MONDAL
Aadhaar [protected]
CONS ID [protected]/[protected]
INDRAJYOTI GAS SERVICE
PIN NO-731204


Regarding & Thanks ………………………
KANCHAN MONDAL
[protected]

On 05.07.22 at 06.16 hrs i filled 29.92 litres of petrol from fort motor equipment co. Western express highway goregoan east into my honda city car bearing registration mh-04-ed-1039. But after five km of drive towards andheri the engine starts misfiring and finally engine stopped.

Then i contacted the workshop and towed the car to the workshop. After diagnosis we found that water content in the petrol. So they drained the fuel completely from the tank. Out of a full tank of petrol, they separated 15 liters of water from it. Finally, they cleaned the fuel tank, the fuel pump was removed and cleaned, the fuel injector nozzle was cleaned and refitted, the spark plug was cleaned and refitted and the car got serviceable on 07.07.2022 at 17.Oo hrs.

I am taking this issue very seriously and i request you to investigate this case and have to compensate for my financial loss and the mental trauma which i faced on that day because of the negligence and irresponsibility and adulteration of fuel by the above said fueling station

work shop bill- rs.6000
fuel with water- rs.3335
taxi fare- rs.1000
total rs.10335/-

all documentary proofs are attached

Raji Abraham
C-304, Marigold,
Thakur village
Kandivali east, Mumbai-400101

e-mail- [protected]@yahoo.Co.In
tel-[protected]

Sir, i book my LPG gas cylinder on[protected] and paid amount online, at that time amount was 1055, on[protected] the cylinder delivery boy came to us and demainding more 50 rupes to pay which was hiked after my booking, and they using hardwords, and threating to cancel my connection, as I told them that I paid amount as per my receipt but they taken my cylinder back without delivery please take an action and make my cylinder delivered

Delivery on 07/07/2022 billing rs.1057.50 why ?

On July 3, 2022, I placed an order for an LPG gas cylinder (Booking Id:[protected] through the Indian Oil app and paid Rs 1100/- via my UPI app. However, the Indian Oil app still displayed "Pay" against that order. That means my UPI payment was not credited to IOCL. Even my bank statement clearly indicates that the amount of Rs.1100/- was credited to IOCL. However, I decided to cancel this order and place a new one. As a result,...

Pl.take naccessary action.

Respected Sir,

I have transferred my Indane Gas from Bhuvaneswari Business Corporation, Ambasamudram Consumer No [protected] to Santhosh Indane Gas Agency, Banaswadi, Bangalore .However lost the transfer voucher during the transit .
Request to issue duplicate transfer voucher

I have gave my bike(Royal Enfield classic 350) for puntchure repair work.
The guy has totally runied my bike's rear braking system including abs.The guy is not willing to share his senior number too.I need proper reply for this issue.I need total amount of the repair work to be bare by the guy or the respective agency

I had booked a refill on the 4th of July 2022. And had made an online payment through Paytm of rs 1029. On 6th of July 2022, I got the cylinder from an Indian Oil distributor delivery partner. Had to pay cash to their delivery partner because the online payment status showed In-process.
Need to refund the money.
Kindly look into this @IndianOil.

Hi,

I have received the below message from Indane on my new connection booking.

Your order is delivered with invoice no. 5-XXXXXXXXX812. eInvoice & give feedback https://cx.indianoil.in/webcenter/portal/LPG/pages_rf?cId=[protected]
INDANE

Please sort this issue out and send my cylinder to my place urgently.