Indian Oil Corporation [IOC] Complaints & Reviews

Petrol dispenser person use Mobile phone while filling a Two Wheeler, This has been warned many times but no action is taken . Today that means 19.03.2017 at 3.36 Pm in Rajashree Petroleun in Vijaya Bank Lay Out behind IIM Bangalore .

The person Fuel Filler speaks on Cell Phone while filling and if we warn him he abuses and continue to use the phone . When ever we ask for Manager the answer is Manager has gone out for lunch...

Deactivate my give up subsidy
I am kewal krishnan consumer of indian oil corporation. By mistaken i am opt out of subsidy during reffil booking. I request you to deactivate opt out of subsidy. I want to avail subsidy cylinder so please deactivate from out of subsidy
Consumer no. K - 271
Lpg id[protected]
Contact no [protected]
Distributor jakfed gas agency katra
E-mail [protected]@gmail.com
Town - katra
District - reasi182301

Dear sir,
I had booked cylinder on 16th february 2017 with ref no 90100, but on 16th march i received a mail and a sms regarding cancellation of refill booking stating administrative reason(exactly after a month of booking)..trying to contact distributor but nobody is answering the call..
now you tell me how a family will manage this type of behaviour and service ..
below are my details-
name-Ashok upadhyay
indane consumer no 0010558
contact no [protected]

Dear sir,
Again same problem for gas cyl
Delivery boy, he refused to weight request. Rajendra gas agency was not response his contact no [protected].
Sir same problem I am facing again and again many more time.
I also complaint in rajendra gas agency but no any response there.
My Customer ID :- R 50666
Mumtaz Khan
Plot no. - 05, Chamanbari, Jhotwara, Jaipur 302012

Dear sir/madam,
I have indane gas connection at my residence at ahmedabad. I have connection from agency "gujarat nagrik gas fuel supply" at sardar patel stadium, navrangpura, ahmedabad.

I have noticed a very serious note the cylinder. Since last few months we felt that the gas cylinder may not as per the mentioned weight on the bill and cylinder. We use to change it in very short and frequent time every month. Initially we thought it may be due to high usage but las month it was empty 15 days before our average change time, i have shared the same with a friend and the same happened to them having 5 kg less than actual billed weight, so we have decided to weight the cylinder at the time of receipt. I got new refilled cylinder on 15th march, 2017 and i asked the delivery boy to weight it initially he avoided but after so many argument he brought the weight hook and surprisingly it was around 2 kg less. I asked him to change the cylinder and got another cylinder having around 3 kg less. I randomly changed 3-4 cylinders but the same result 2 to 4 kg less in every cylinder. Finally he tried to make me convinced that this happens due to leakage in valve but i was not convinced with his answer. Finally i thought to take some actions against them in favor of me as well as society so i took a cylinder and receipt at my home and the delivery boy went away.

I called the agency guy mr. Mahesh rana and complaint about the matter and got very rude answer saying it's not our responsibility and you have to check it and you can settle it with delivery boy. I asked him that this is not only matter of single cylinder, he relied if you take more interest in the matter you will not get any service from our agency and you can't do anything to us. Do whatever you want, we don't care and he cut the phone. Finally i decided to take the matter to upper level.

I got number of area office of iocl from the internet and called on 16th march, 2017 on[protected] with ms. Rekha and asked me to talk to mr. Jony ([protected]) about the matter. The matter has been discussed with mr. Jony. He also repeated the same as agency person mr. Rana that you have check and take as well as it happens many time that due to valve leakage you may get little less. I asked that how much less could it be he said it may be 200 grams but when i asked him that it’s 2-3 kgs then without bothering he said change other. I repeated the same that it happens to other cylinders also then he simply replying the same thing that it happens due to valve leakage and you change the cylinder. I asked him that even if i change the cylinder the same issue happens as well as the same issue is with other customers also. I tried to make him understand time and again that end of everything customer is facing the issue but for my every sentence he was just replying like typical politician that you change cylinder and take other and it happens due to valve leakages to anybody else.. I repeatedly asked him to show a way to for precaution and he repeatedly roam around other things and same answer to check and collect your cylinder but he did not show the interest to stop the cheating. Overall i felt he was just safeguard the agency and it's easy to understand why...!

I have below questions, request you to advise further.
1) if the valves are leakage and for that the officers are not serious then who will be responsible for any accident happen at any home for leakaging such a high amount of gas?
2) if it is not only the matter of leakage then how to stop this cheating?
3) what should we do if the officer himself is also protecting the agency for just some bugs for his pocket?

Hoping for some actions in public interest.

Thanks and regards,

Amit ravatya
[protected]

I stopped my car in IOCL petrol pump near baranga, while coming to nadankanan, bhubaneswar to fill up petrol in my car. I asked the guys to fill petrol of Rs 500/- One guys came infront of window and started talking unnessary talks. I told him to stand aside and let me look at the meter. Other guys just insrted the pipe in the tank and was going to start. I check the meter was 110/- i stopped him and told him to set zero. He set it to zero and fill upto 390/- when i asked him he said he already filled 110/- when i complain he told me to give rs 390/-. This was happened to me before in the same petrol pump. Bt last time i had not noticed the meter setting. Please take action against thses cheaters and fraud petrol pump. The dealer is also involved in this as when i complain to dealer he only told me to pay rs 390/- but did not take any action against them.

Madam/Sir,

My consumer no. is [protected]. I encountered cylinder leakage problem the day I received my cylinder (08/03/2017). I registered complaint for the same on the day I received my cylinder. The complaint has indeed been attended and enclosed but the cylinder has not been replaced. I have trying to contact a no. from your company [protected]. Still these no response from your company. If this goes on I think we would loose our trust from Indane .My contact no. is [protected].

Please make sure that after reading about my problem you do attend it as food is fuel but right now we need fuel for food.

Yours sincerely,
A problem-eaten consumer.

Hello sirs,
We are a indane dealer under madurai area.
The sales officers/managers are demanding foreign/high quality alcohol during their field visit, every time.
It costs so much and also a lot of time and effort, this is unacceptable.
This is getting out of control, so next time someone demands, we will give them the drink, take a video and publish in the local newspaper.
If you still don't take action, we will mix something in their drinks and you know what happens.

I have not received my gas subsidy for the months of November, 2016 & January, February 2017. This has been revealed from my bank statement. I took up the matter with my dealer, who confirmed as having been paid as per their records and advised me to contact the bank. I took up the matter with the bank authorities, but they told me as having not received the aforesaid subsidy in mu account. When I again took up the matter with my dealer, they told me straight way to do whatever you like, we cant do anything. I requested them to atleast provide me with some confirmation in writing but they refused to do. Under the circumstances I am approaching you for immediate redressal of my grievence. I am also providing the necessary details in this regard.

Name- DEB KANTI MOITRA.
Consumer No-02811,
Dealers Name- MANGALDEEP, 46/1. Raja Subodh Mullick Road, Jadavpur, Kolkata- 700 032, West Bengal.
State Bank of India A/c. No- [protected]( Jadavpur Universite Branch), Kolkata- 700 032.
Amount of subsidy not received:
November, 2016- Rs. 118.36
January, 2017- Rs. 169.29
February, 235.02
Adhar Card No[protected]

Note: However from March, 2017 it has been paid in my another bank account( HDFC Bank), the reason being that I have submitted my KYC asper their instructions and linked with my adhar card.

My name: Sukhendu Narayan Chakravarty
Indane gas Consumer no. PT00973
Contact telephone #:[protected]
Refill Booking #: 847688
Refill Booking date:12.03.2017
l have booked the refill by mistake. Please cancel the booking as above.
Shall again book the cylinder in future when required.
Hope to receive a positive reply.
Kindly send me a reply per return.

Sir,
I mr. Gururaj k v, my lpg is with gas agency ekadantha indane gas agency @ kanakshipalya bangalore 560079, my consumer number#[protected] booked cylinder on 24th feb 17, but till date gas not distributed. Please do the needful at the earliest as we are facing problem with this regard.
Please help us by fast distribution.
Thank you
Gururaj k v

All redy 2litre petrol in my bike, then i will fill the pettrol full tank, but he is cheated me.he is fill first 100 rs petrol, thel iwill ask, 2nd time hes fill Rs 800.18.
Plise chike
Rs 100 = 1.31Ltr
Rs 800 = 10.49Ltr

Total
Rs 900 = 11.8Ltr

Hero splendor pro petrol tank capacity

Length 1970 mm
Ground Clearance 159 mm
Fuel Tank Capacity 11 Litre (Min)
Reserve 1.4 Litres (Usable reserve)
Kerb Weight 112 kg (self)

Filing Station adders
Bhagirathi service station battarahalli bangalore

Balamuralikrishnan
[protected]

Ear Mrs Margaret

greetings

ref : consumer no 22520
: sri sadguru indane services
the supply of gas cylinder ref: refill voucher no [protected] ; invoice date 16.02.2017, total invoice amount Rs 664.49 has contained acutely short of gas in it .
Usually we get for over 45 days whereas the last supply pertained to the above refs has lasted just for 24 days meaning only 50% content.
would request you to kindly inquire this subject and advise action /remedy
awaitng to hearing from you
regards
dr k s sundaram
Ph:[protected]

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Dear Sir/Madam,

I am selinamma, consumer of Indian gas. While booking gas by mistake I was wrongly clicked on GIVE UP SUBSIDY without knowing actual purpose.for the last 13 months I am not getting subsidised gas cylinder, my whole family annual income is less than 3.5 lakhs so need to avail subsidy..so I kindly request you to deactivate give up subsidy and return the subsided amount during the given period..i had already lodged written complaint at our agency Priya Gas Agencies Ettumanoor.Do the needful as soon as possible..
Consumer no : 16674
Consumer Name : sellinamma
Mobile number : [protected]
Email : [protected]@gmail.com
Bank A/c- SBT Peroor
No-[protected]
IFSC- SBTR0000431
Distributor Code :4503816
Distributor Name : Priya Gas Agencies Ettumanoor

Petrol pump guy started filling before I see the 0 limit. They put filler into vehicles' tank before customers check 0 on monitor. He kept the limit filled to previous customer and continued filling my vehicle. They also divert our mind by saying swipe your credit card and you'll get offer. I found only half a tank petrol when it actually has to be full tank. Many reviews can be found on google for this indian oil petrol bunk. https://goo.gl/maps/5dSYhTbAGhB2

I got a cylinder on 5/03/2017 when I was using that I found leakage cylinder is in my house. So I want to replace that one . Please check with the proper way and give me a correct cylinder as soon as you possible.i am hoping that you are doing something right after reading this.so please sir I'm working women please resolve my issue quickly . Thanks -Sangeeta .

The delivery boy demands for tip for delivering on 2nd floor.On complaining in the agency it was told that it's a rule to give too to the delivery boy for delivering on 2nd floor via stairs.
Please tell me if there is any such rule, cause as per a consumer's knowledge the delivery people are paid from the government then why not a fair n honest service?

The delivery guys always asks for minimum of Rs.50 as delivery charge though the area fall under the radius of delivery. When we reject to pay the delivery charge they talk in rude and rubbish language and ask to pick the cylinder by our-self from agency directly.
This is been a trend now and has no replies to the complaints already made.
Agency: Shiv Mangala Indane Enterprise...

My Customer no- CX10640226.
Have a double gas connection, when tried to connect 2nd cylinder, it was leaking heavily while connecting to regulator.

The gas was coming out very fast, it scared us.
It comes out when i try to connect the regulator.

My Customer no- CX10640226.
Have a double gas connection, when tried to connect 2nd cylinder, it was leaking heavily while connecting to regulator.

Please call me, then come, i might be in my new place, in doddakundi, Marathahalli, Bangalore.

Plz come and check.

Sushant.