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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 218

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Address: Kolkata, West Bengal, 700082
Website: www.indian gas complin

Sir, Kindly help me, I am very poor person. I am able to take only 1 cylinder after 2 months.my cosumar no is FT42083, Distibutor is flam craft ph:[protected]. I booked gas on 14 Jan 2017 booking no.808180, Cash memo No.[protected]. The distributor cleared gas supply upto 23/01/2017 but still they refuse to give me the cylinder, then I wanted to take it myself from the distributor.initially they said that, 3 times they sending it day after...
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pwnkr2012
Feb 1, 2017
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Address: 801104

My Indane consumer no. Is [protected] (Ramanuj singh). I have booked and paid online a gas cylinder booking no. 900093 dtd 26 Feb 17. I approached to Indane distributor for delivery of gas cylinder. Manager told me that it is not showing that you have paid online. Till today 01 Feb 17, I have not received gas cylinder and one cylinder amount also deducted from my account. All relevant documents are attached.
+1 photos
Feb 16, 2017
Complaint marked as Resolved 
Cylinders delivered after lot of phone call to gas agency.
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    Muktam sreenivasa varma
    from Dhone, Andhra Pradesh
    Jan 31, 2017
    Resolved
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    Resolved

    This is to inform you that, I am an indiane gas customer.
    My old consumer LPG ID :[protected]
    Consumer no : CX30282125
    Cconsumer name : MUKTAM SREENIVASAVARMA
    Distributer name : SCSBF COMMITTEE LTD
    MY Aadhaar no :[protected]
    I have surrendered my gas cylinder and pressed regulator to the above distributer with cancellation of my LPG connection and then
    I opened my new LPG CONNECTION at Agali mandal, ANANTAPUR IN. AUG. 2016
    MY NEW. CONSUMER NO :[protected]
    CONSUMER NAME. : MUKTAM SREENIVASA VARMA
    DISTRIBUTER NAME : SRI SAI DATHA INDANE GRAMEENA VITRAK
    My Aadhar linked with my old connection. It is closed before six months . I need to deactivate my aadhaar with my old connection which is surrendered and also I need to activate my Aadhar to my new indiane gas connection at Agali mandal in Anantapur . A.p.
    I have submitted my aadhar more than three times it is rejected due to reason aadhar is linked with another account.
    Mar 9, 2017
    Complaint marked as Resolved 
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Jan 31, 2017
    Updated by Muktam sreenivasa varma
    Kindly help me in this regards
    MUKTAM SREENIVASAVARMA
    Verified Support
    Feb 06, 2017
    Indian Oil Corporation [IOC] Customer Care's response
    We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
    Dear team I have booked syleder on 8th Jan 17 with con no 04308 ref no 518288.on 17th Jan it got been delivered with cash memo no [protected] but I didn't received the syleder. Please do the needful as earliest as my both syleder is empty.
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      S
      sowjanya yendamuri
      from Ahmedabad, Gujarat
      Jan 31, 2017
      Resolved
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      Address: Ahmedabad, Gujarat, 380054

      Dear sir,
      I booked gas on 27/Dec/2016 through indane online gas booking service on www.indane.co.in. I tried to do the pre-payment in advance through card. Amount deducted from my account but transaction was not displayed in history and i called up my distributor and he confirmed that they didn't received any request for refilling the cylinder, it was for the amount Rs. 613/-.

      We visited our distributor personally on 18-Jan, they sent mail to their management and not seen any action or update on the issue what i am facing.

      Please help me to get my money back or adjust the amount in my next booking. Please help me here.

      I called up indane CC people also, they asked to check with distributor only.

      Consumer No. CX28352312
      My Name CPL SVS Reddy
      Bank transaction reference number[protected] (paid through ICICI bank)

      Thanks,
      Sowjanya
      May 14, 2018
      Complaint marked as Resolved 
      Amount was adjusted in later booking.
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Feb 07, 2017
      Updated by sowjanya yendamuri
      Dear sir,
      Is there any way that I can track this complaint? I didn't get any update on this so far.
      Thanks,
      Sowjanya
      Feb 15, 2017
      Updated by sowjanya yendamuri
      No action so far.
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        rahull19
        from Lucknow, Uttar Pradesh
        Jan 31, 2017
        Resolved
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        Address: Ajmer, Rajasthan, 305004

        My customer ID is 24553 in name of rahul mantri, got the booking done on 18 jan 2017, ref no. being 328745...cash memo has been generated on 25 jan 2017 no being [protected]...but still the same has not reached my residence . This has been a recurring happening which really irritates the consumer and often feel that did I made a mistake to be a customer of Indane gas and still showing my patronage to this company?If this company doesn't want to serve then please send me a mail to withdraw my gas connection .please revert at the earliest.sending a copy of the same to the PMO and ministeryof oil and gas too.

        Regards
        Rahull Mantri
        Mar 9, 2017
        Complaint marked as Resolved 
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Verified Support
        Feb 06, 2017
        Indian Oil Corporation [IOC] Customer Care's response
        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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          S
          sangupandian
          from Chennai, Tamil Nadu
          Jan 31, 2017
          Resolved
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          Resolved

          Address: Kanchipuram, Tamil Nadu

          Customer ID : [protected]
          LPG ID : [protected]
          Gas Agency : Arasu Indane Gas Agencies,
          1236/1 Kailasanathan Koil Street,
          Chengalpet-603002. Tamil Nadu
          Cash memo : [protected], dated 17.12.2016
          Order No. : [protected]
          Name S.Sangupandian
          12/45 LLIG, NH1,
          Sundarar Street, Maraimalai Nagar-603209
          Kanchipuram District, Tamil Nadu.
          This is the first time I am getting cylinder from this company. Previously I have been supplied from Saravana Gas Agency, Perungalathur, Tamil Nadu.
          Mar 9, 2017
          Complaint marked as Resolved 
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Verified Support
          Feb 06, 2017
          Indian Oil Corporation [IOC] Customer Care's response
          We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
          Booked on 10.1.17. Cash memo generated. Then msg that door closed, order cancelled. On qerry, learnt on 20th, cylinder booked upto 9th delivered. On qerry in personal phone, I was assured to effect delivery on 20th or 21st. But not yet delivered. Door close information is wrong information. Take immediate action.
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            A
            Angajala Krishna Rao
            from Bellary, Karnataka
            Jan 31, 2017
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            Address: 500032
            Website: iocl

            My connection no.890005. I have booked my gas on 22nd jan 2017, with ref no.276129 & a message says 5 to 7 days delivery. since 27th on wards i am talking to distributor M/s Keerthi for Gachibowli area of hyderabad. when ever we ask the reply is we sent the cylinder, it will be delivered. But it is not done.
            once cash memo generated on 23rd, no.[protected], and not delivered till date meaning their transport / delivery system needs to be corrected. otherwise it may lead to some dangerous event.

            request you to take suitable steps to avoid such instances.
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              S
              Sailendra Goswami
              from Mumbai, Maharashtra
              Jan 29, 2017
              Resolved
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              Resolved

              Address: Kamrup Metropolitan, Assam, 781026

              Sir,
              My Consumer No.is 14447.I booked a cylinder on 04/01.2017 through IVRS Gas Booking and my Booking No 295400.Till to-day ie.29/01/2017, the Distributor P.S.Gas Agency, Guwahati, has not made the home delivery of the cylinder as a result I am facing great inconvenience. Therefore I solicit your help so that you can instruct the Distributor to immediately deliver my cylinder at my residence.
              S.N.Goswami
              Email: [protected]@gmail.com Mobile: [protected]
              Mar 15, 2017
              Complaint marked as Resolved 
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Verified Support
              Feb 06, 2017
              Indian Oil Corporation [IOC] Customer Care's response
              We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
              Sir,
              My Consumer No.:10571, in the name of Mrs.V.Deepaa, I booked a cylinder on 09/03/2017 through IVRS Gas Booking and my Booking No 552063, Cash Memo Receipt Made on 12/03/2017, and i Subsidiary Received on 22/03/2017, Till to-day ie.28/03/2017 Distributor is Uday Gas Agency – Coimbatore, has not made the home delivery of my cylinder as a result I am facing great inconvenience. Therefore I solicit your help so that you can instruct the Distributor to immediately deliver my cylinder at my residence.

              Mrs.V.Deepaa
              Email: n.[protected]@gmail.com Mobile: [protected]
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                dbc dbc
                from Coimbatore, Tamil Nadu
                Jan 29, 2017
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                Address: Ahmednagar, Maharashtra, 423109

                Respected sir, we lodged complaint regarding gas leakage. We were informed that we will be attended within an hour..But no assistance was provided.. Instead when we called the mechanic told us that it was not his duty.. n quarrelled that who gave his number to us.. people who respond like this in emergency is really miserable.. & even leave unattended...
                Mar 9, 2017
                Complaint marked as Resolved 
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Verified Support
                Feb 06, 2017
                Indian Oil Corporation [IOC] Customer Care's response
                We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                  Hitesh Dhir
                  from Mainpuri, Uttar Pradesh
                  Jan 28, 2017
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                  Address: Jalandhar, Punjab

                  Actually, I have booked cylinder 2 weeeks ago, and I received a message that your cylinder will be delivered shortly...but suddenly, after 2 days there was message that your cykinder has been successfully delivered, but I had not received it yet.So, I strongly put my dissatisfaction of this act.
                  This was not happened first time, earlier I complained it to the service station...but again I suffered from this kind of act which is shameful in itself.
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    Ram Narain Singh
                    from Kanpur, Uttar Pradesh
                    Jan 28, 2017
                    Resolved
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                    Resolved

                    Address: Kanpur, Uttar Pradesh, 208011
                    Website: www.iocl.com

                    Hello sir this is janki pal singh cosumer no.U8635, i have submitted left subsidy option from mobile app by mistake today, i want subsidy so plz cancel my request to left subsidy.
                    I am sending some snapshot regarding to this complain so please find the attachment and give the answer
                    Thanks

                    Name-Janki Pal Singh
                    Consumer no-U8635
                    [protected]@yahoo.com
                    +2 photos
                    Mar 9, 2017
                    Complaint marked as Resolved 
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 06, 2017
                    Indian Oil Corporation [IOC] Customer Care's response
                    We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                      V
                      vijay k oswal
                      from Wai, Maharashtra
                      Jan 28, 2017
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                      Address: 411037

                      Dear, i fueled diesel in my nissan terrano on 25/01/2017 at GAJENDRA PETROLEUM at pune satara road, satara. when i reached at petrol pump approx 7 to 10 disel is balance in my car & i ordered to top up up to full tank in my car
                      he shows me 0.00 reading at start & i am with my family in the car & person told me that your tank is full & 48.80lit is filled up & i take a bill for the same
                      then i strike that my tank capacity is max 50 lit, so how 48.80lit + approx 7.00lit stock at the time of filling .so total is 57.80lit . so again i told him that i have some place in my tank so fill up again & started again & next 4.88 lit is filled up fuel in my var so total quantity in my tank is 60.68 lit & my tank capacity is only 50.00lts as per company record.
                      since from my car purchase of this i never filled up more than 48.00lit at a time & this time its 67.80.Lit.
                      i also talk with Company person on [protected] he says your tank capacity is may wrong, also also talk with pump owner mr.viraj shinde on [protected] he cant given proper answer about this .
                      so i raised complaint at pump station valid serial no 006 dated 25/01/2017 with manager Mr Ajit mohite [protected]
                      who acknowledged this complaint in his register,
                      so kindly see tin this matter, or suggest me any another authority to talk or mail this matter to see in this matter
                      +4 photos
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Jan 28, 2017
                      Updated by vijay k oswal
                      official tank capacity for nissan terrano disel is 50 lit

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                        sachinbhiwapurkar2009
                        from Lucknow, Uttar Pradesh
                        Jan 28, 2017
                        Resolved
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                        Address: Nagpur, Maharashtra, 441203

                        My grandmother (Shakuntala N Barapatre) having Indane gas cylinder from Agency Shree gas & Domestic appliances (132360) at umred district Nagpur.no subsidy created in new account from last 1 year.
                        Consumer number is 18234.she is approx. 70 yrs old & visited to agency office for more than 5 times & no proper response from them. they suggested to check with union bank & again she went to union bank for more than 5 time & they said there is no issue from them & asked to check with agency again. in short only ZULAO.
                        earlier she had joint account no ([protected]) & post my grand father expire & bank asked to open new account ([protected]) which is linked with aadhar card number[protected]. also her NIRADHAR money is created in same new account but still agency & INDANE GAS customer care executives asked to check with bank only. which is pathetic.
                        moreover I have personally visited to agency office before 2 month & met with owner Mr. Paunikar & he assured same will be get resolve in next 8 days & logged TT 139420 to Customer care which is still unanswered. now as per him bank asked to open again new account without any reason.
                        I have also tried to call Customer care approx 5 time & as usual there response was very pathetic & irresponsible.
                        hope we will get proper response soon. if same not get resolve we will logged complaint in PMO.

                        Thanks & Regards
                        Sachin Bhiwapurkar
                        [protected]
                        Mail ID :[protected]@gmail.com
                        Mar 9, 2017
                        Complaint marked as Resolved 
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Jan 30, 2017
                        Updated by sachinbhiwapurkar2009
                        still no action..
                        Verified Support
                        Feb 06, 2017
                        Indian Oil Corporation [IOC] Customer Care's response
                        We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                          raju7967
                          from Ahmedabad, Gujarat
                          Jan 27, 2017
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                          Address: 380016
                          Website: indian oil corporations

                          Today i got delivery my gas bottle that time my daughter was there after one hour i reach at my home and i smell of gas .
                          than i complain to my gas agency vishal gas opp.civil hospital ahmedabad -380016 but they never pick up phone than i call toll free no but they said complain to 1906 but also i can't so i go to my gas agency vishal gas personally but they are not serious than after one hour they send mechanic and he changed rubber washer but still leakage gas .i pour water on bottle and bubble comes out but he said its ok than he go back so i need to complaint to you
                          please clear my problem instead of big emergency
                          i complain to vishal gas also they never pick up phone and their behaviour unpoliteley to customer
                          so pleaseeeeeeeeeeee
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            Bittu Dutta
                            from Chennai, Tamil Nadu
                            Jan 27, 2017
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                            Address: Jalpaiguri, West Bengal, 735211
                            Website: Yonzon Gas Service (Indane gas )

                            I am BITTU DUTTA, residence of Falakata, Alipurduar, West Bengal. I am the consumer of Bharat gas and my consumer no. is 75780019. The name of distributor is Falakata Gas Service. I was transferred my connection in Yonzon Gas Agency, Jaigaon, Alipurduar, West Bengal. Last 4 months I am trying to connect my service in Yonzon Gas Service but the office person is saying that my TV no.([protected]) is not valid. Then I went my previous office and they are saying that my TV no. is correct that means both office doesn't agree that where is the problem and whom? Both are blaming each other. And afterall I am suffering last 4 months. No one agree to help me. One side is saying that my paper work is all right and other one is saying that my TV no. is not correct. What shall I do? I have attached my original documents.

                            So, I have no choice. That is why I am begging you, Please help me and give me my own basic needs. It is a deeply request at bottom of my heart.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              N
                              from Nagpur, Maharashtra
                              Jan 27, 2017
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                              Resolved

                              Address: Nagpur, Maharashtra
                              Website: [email protected]

                              Compliant of : Padmaja Gas Agency, Nandanwan, Nagpur. (Maharashtra)
                              My consumer no : 3507
                              My Mobile no : [protected]

                              I have online booked my refill cylinder on dt.03.01.2017.
                              Till date I have not supplied refill cylinder by Padmaja Gas Agency, Nagpur.
                              The gas agency is not picking their Landline Phone no. 0712.2702702.

                              I have also made compliant earlier to your customer care dept, but sorry to say that there is no response at your end.
                              Kind take a strong action against the agency and resolve my problem.
                              Its a humble request.

                              regards

                              Mrs. Varsha Rambhad
                              Mar 9, 2017
                              Complaint marked as Resolved 
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 06, 2017
                              Indian Oil Corporation [IOC] Customer Care's response
                              We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                GourH
                                from Madanpur, West Bengal
                                Jan 26, 2017
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                                Address: Maldah, West Bengal, 732121

                                Sir I would like to inform you that I am a customer with consumer no.[protected].My application for double bottle cylinder with online reference no.-D[protected] successfully released with waiting no.[protected].But when I contacted to the distributor the agent said that second cylinder is not available and suggest me to cancell that online application otherwise they will not granted double bottle cylinder application in future .Now my quiestion is that if the DBC is not applicable then why my online application was successfully granted and released.I require second cylinder as soon as possibl .Please Help me.
                                Distributor Name -Indane Maa Gas Agency
                                Distributor code-140988
                                Address-1No. Govt.Colony, Rabindra Avenue, Malda
                                +1 photos
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  Kalyani Ray
                                  from Mumbai, Maharashtra
                                  Jan 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: 831005
                                  Website: AGARWAL INDANE SERVICE

                                  My Customer no is CX5113522.
                                  Date of transaction is 23/11/2016.
                                  Description of item : refilled LPG gas cylinder.

                                  Dear sir/madam,
                                  While changing the gas cylinder there is sound of noise inside the cylinder.Due to that the cylinder was emptied after 15 days of connecting it to the line.Moreover around 7 to 10 days of service we've lost.
                                  It seems
                                  that there exist some problem in the weight measuring device used for weighing the gas cylinder.
                                  Please do the needful at the earliest.
                                  Mar 9, 2017
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 06, 2017
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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                                    Sangeetha ramesh
                                    from Chennai, Tamil Nadu
                                    Jan 24, 2017
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                                    Unable to login

                                    Address: Chennai, Tamil Nadu, 600004
                                    Website: indane.co.in

                                    Sir/madam,
                                    Name :ms. N sangeetha
                                    Indane consumer number :cx14902918
                                    Dealer name : sri kalarani indane gas agency

                                    User id: samsung1978

                                    Tried to book online cylinder and payment. But unable to login. I am
                                    Getting error code "unverified account". Went to the dealer, but no response. Try to complain via online, but unsuccessful. Kindly do the needful and revert back.

                                    N...
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                                    Dhannu09
                                    from Bengaluru, Karnataka
                                    Jan 24, 2017
                                    Resolved
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                                    Resolved

                                    Regarding lpg connection cancelled

                                    Address: Gulbarga, Karnataka, 585306

                                    Mrs yogeshwari.
                                    Consumer number 4406,
                                    Mobile number [protected] / [protected]
                                    Ahalya gas agency. Chincholi. Tq. Gulbarga dist.

                                    I had requested for transfer of lpg connection from chincholi tq (Ahalya gas agency) gulbarga district to bangaluru due to my official reasons. But instead of transfer, "ahalya gas agency" people has disconnected my lpg connection. I had sent it though one of my relative with written...
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