Indian Oil Corporation [IOC] Complaints & Reviews

Yesterday(5 June 5, 2022) evening around 7:15PM I went to buy petrol for my bike TN 75 AM 2395 for Rs.100. I was shocked to see only around 600 ML was filled in Plastic bottle and i asked for the happened. They said to see as per meter reading it was 0.970 L for 100 Rs it was Correct. Later the public gathered and reported that they too faced same issue of low mileage complaints. Upon asking the operators they made drag here and there for basic justice and finally said "Do whatever you want as per meter reading we have delivered". Finally Local Police officials came and sorted checking with new bottle and found perfect 1000ML and peoples asked for clarity differentiating two bottles. They said it was machine issue, but it was intentional cheating rural areas with uneducated peoples and poor labors’ kindly request the said scenario should not continue further and need necessary action from the authority. The same has been shared IOC Sales Officer Mr.Dheeraj

I filled Diesel full tank from Sethi Top Filling Point Pump at Sahastra Dhara Road, Dehradun yesterday ie 04/06/2022 at 2133 hours in my XUV 500 vehicle which has a tank capacity of 70 ltr. At the time of filling my vehicle was showing two notches balance of fuel left in the tank. However the system there still showed 68.4 ltrs put into the tank and charged me accordingly.
I wanted to contact the manager and called on his mobile No displayed, but he rudely told me to come back tomorrow. That this is no time to resolve issues. I asked him if he has left the pump open at this hour he should be available to take the complaints too and satisfy any objections of the customer then and there. He disconnected the call and did not take any other calls after that.
I asked the staff if there is any complaint registers, they said there is none. And I have to come back tomorrow only. I have to cancel my plans tomorrow to come back and resolve the issue...because the managers and staff can sell fuel till late night but cannot take Complaints to satisfy any queries of the customer.
While I was writing this complaint on the premises informing the staff, as nobody was forthcoming to allay my doubts... I received a call from the owner on a supervisor's phone. He requested for me not to register the complaint and he will make sure to satisfy my query the next day. I asked him how is it possible that, even taking into account some space extra in tank, but in a specified capacity of 70 ltrs of fuel tank they could fill 68.4 ltrs when my fuel gauge was showing two notches worth of fuel still balance in the tank...that two notches would amount to some fuel atleast. He requested me to not file a complaint, took my mobile number and assured me he will contact me in the morning. Whatever time I am available between my plans he will tie up with me.
However it is already 1730hrs on 05 Jun 2022 now, and even the owner has not bothered to call me. He just assured me in the night to stop me from filing a complaint and conveniently forgot about responding back to prove, what he was assuring to do at that time.
So to summarise...
1. I have major apprehension of being overcharged by atleast 15-20 ltrs of diesel.
2. The staff refused to take any responsibility.
3. The manager was not available on site and when contacted on phone, rudely responded that this is no time to clear observations.
4. When asked about the complaint book to atleast record the complaint in writing, the staff told it was not there, preventing me from registering a written complaint for the record.
5. The owner requested not to register online complaint and he himself would call back next to resolve the issue, but never came back.
6. Why was everybody so adamant for me to come only in the morning to assure me about the correctness of their machines. My apprehension of some tampering has been reinforced as they seemed to be buying time to set the machines right before showing it to me.

Recently I've applied for new Indane gas connection on 22nd April 2022 from dealer, they charged Rs.5000/- for new connection in which they provided a composite cylinder(a cylinder made of 3 layered plastic), connection pipe and a regulator. I made payment through PhonePe(Transaction ID: T2204221317283867111727). After payment they did not provide any bill receipt, instead they said "it will take around 10 days for receipt generation and consumer number creation". After 15 days they gave me subscription voucher mentioning the date as 29th April 2022(I paid on 22nd April 2022) and showed total bill amount as Rs.3500 only i.e., 1500 shortage to the total amount paid by me.
I've called multiple times to the dealers office but the landline was not at all working.
So visited the office on 4th June 2022 at 11.30A.M., there are 2 persons at office who did not know anything about new connection details, they made phone call to a lady and asked me to talk to her in the phone, when I asked her about the bill details she spoke in a rude manner and told me to wait half an hour in office. As I have other works I did not wait.

Also delivery of cylinder was late, I booked the cylinder on 30th May 2022 and I haven't received the cylinder till today(Dt: 5th June 2022), there is no proper response from dealers even for delivery also.

Sir/Madam, I am Honarary Subedar Major Binu M Koshy(Retd) residing at Pathanamthitta District of Kerala. On 04/06/22 at about 08.14 PM went to Meenakshi Fuels, Elanthoor to fil up fuel and air while on way to Hospital with my aged mother & family members while on emergency. On completion of filling fuels, I requested to fill air due to low air in my car's all tyres MH 15DS 9106. Waited till 8.46PM, because no one asked me why waiting, I requested to all pump attendance thereafter to one of responsible person sat in office.. But shouted me & told me do what u can, I am not able to fill air...

When I want scanner for online payment then your staff tell me I'm not accepting online payment and also reply me about her manager's enquiry he tell me he is not on duty

I'm kamal
[protected]

I had aindane gas booking on 18th april 2022 through google pay, the order was successful but no delivery happened also no refund happened, confirmed withgoogle pay customer supprt no issue from there end, also had a call with indane gas customer support and told that the amount will get refund in 7 working days but till now the refund is not happen please find below details

Cutomer Name: Riya anna mathew
Registered mobile number:[protected]

Hi,
This is a complaint against the IOC petrol station named - "Jyoti filling station" situated at Gandhinagar, next to Rukmini talkies, Brahmapur, Ganjam, Odisha.

The staff are extremely impolite; they ask the customer to move around to the next till for card payment. They use vulgar language & they cheat customers by not resetting the counter to zero. Most of the time, they have hired local goons to serve petrol at counters, which is why I have chosen to never ever put petrol at that station.

Please do something urgently. We are customers who are paying to get petrol/diesel filled, why should we be bothered to move from here to there to pay.

Sir, in our dodballapur town 561203
Bangalore rural district
In Sri malemahadeshwara enterprises petrol bunk is not providing basic facilities such as air, drinking water etc...

Mahesh Chand Sharma Dousa Banjarpur Ghaziabad Electricity Thieft Case

CRFW+49V, Pune, Maharashtra 411046

This petrol pump people are cheating customers by filling less petrol and charging more.

If you go on Google review, every customer says same story.
If customer says 2000.

They will fill for 400 and the stop saying ho gaya.
Them when u correct them they say suna nahi tha.
Then they will do 1600 saying 400 pahle and 1600 jo gaya..when they did not reset

Sir I filled diesel for 2000 rs on 29th may-in ioc maheshwara filling station in Banavara hassan district karnataka
They gave me gpay number [protected]
And I transferred
They told me it is not transferred so again after they gave me scanner i again I transferred 2000 rs
Now after checking my gpay I am calling that person pramod he stopped answering
And the fuel station number doesn’t work or don’t existed
Please help me to resolve
Thank you
Murthy
[protected]

Senthil balaji Indian oil petrol pump is in
Kadayanallur to tenkasi road tamilnadu
They refused to use toilet in their pump we ask but they said no
Working staff[protected] night 11 clock was rude please take immediate action it will example of all pumps

Order for Cons No [protected] is registered with Ref No.[protected].Refil expected delivery: 0 days
Reference to subject gas cylinder delivery booking, The cylinder is not delivered at my premises even after repeated follow up from the agency- Devi Gas, Ranchi.
The delivery boy asks to come with empty cylinder and take the filled one. Request urgent support
Uma Devi
[protected]...

Cheating customers with wrong meter and diverting customers with mileage pack. BIGGEST FRAUD BUNK

I have got 2500 refund only from previous gas agency .
Here they are asking 350 rs as a company charge.
Please help

This gas station in Gurgaon sec 39 is cheating and not giving the right amount of fuel. Every time we go there, as them for 'Full Tank', they always pretend that they didnt hear and then stop the meter at 300. There are 2 workers (Vinod & Pramod- not sure if they even told me their real names), could clearly be seen that they were cheating at the time of filling petrol. When confronted, we were even offered to refund 300 Rs, whcih ofcourse we didnt take. This is just unfair to lot of people, specially if you have any challenges in coming out of the car (due to disability or anything). This must be stopped and should be controlled.

Staff tell this dispenser is closed but dispensor not off next customer come he is fill the petrol same dispensor

Dear sir shaheed chaman petroleum Sector 54 noida they are totaly fraud and they do fraud with me when I bought petrol of 180 Rs but they fill only 80 Rs and I fill petrol at Time 6:34 pm but they are giving me a slip of 6:30 pm and they are saying that this fault is normal.
My Name Is Mohd Faisal Afatab and my contact no is [protected] please slconsider my complaint against Shaheed chaman petroleum Sector 54 noida otherwise I will go to the consumer court or file case against Indian oil.

Thanks & Regards
Mohd Faisal Afatab

Jayvee &Yesterday, i.e. 25 May'21 I fueled up petrol to my bike for Rs. 111 and to my Surprise it hardly provided the mileage less then 20 kms which is shocking.

Today morning @9:00 AM to raise the concern and requested the staff to provide the Complaint book which is clearly denied that the Complaint book is not with us and it is with the Manager who will visit around 10:30 AM.

Would request the team to look into this matter and resolve the issue on priority.

Dealer: Jayvee & CO
Dealer Code: 109386

Kuljeeth Singh
[protected] CO, PS Sadar, Gawal Mandi Chowk

Respected sir

veera anjeneya gas agency forcing us to make payment of rs 258 for checking safety of cylinder. He inform that its collected by IOC. when i ask why ahould I pay agency saying its compulsory or else we wint supply cylinders!!! why they harrasing the consumers already cylinder price is so high..in addition to this harrasing us for making payment of 258 rs.

they say if cylinder blast we are not responsible...is this the way agency handling the customer..?pls take action on them

veera anjeneya gas agency
nanganullur, chennai 600061

my number [protected]