Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 42%
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12241
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Indian Oil Corporation [IOC] Customer Care

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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1411
down
715


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

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Submit a Complaint
Customer satisfaction rating
42%
Complaints
12241
Pending
0
Resolved
5101
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Indian Oil Corporation [IOC] Complaints & Reviews

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I went to bettegowda fuel station, marasandra, bengaluru-rural, yesterday. I asked for refueling of my 2 wheeler for rs110,...
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Whenever i went for fill up petrol at different petrol stations in tirupati town, and check for tyre pressure nearly 100 percent...
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On 24 sept 2020 at 06:25 pm i took diesel in my innova car dl1zz2980 for rs.3154.63/-from jashn f s meham road bhiwani. After...
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Hi, this is the second time i am facing issues from this petrol bunk, yesterday i had filled petrol for 200 rs, and came back to my home, when again i went to outside immediately the petrol got over, i asked the bunk manager he said he is not responsible for it, this bunk is totally cheating the people
Sep 24, 2020

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    Indian oil petrol bunk sivam auto hitec in hitech city kukatpally road is skimming petrol. Yesterday i asked for 200 rupees of petrol in my bike. They showed zero then off it jumped to eighty and when i moved i saw that the petrol level indicator barely moved. My friends also had similar experience with this bunk.
    Sep 24, 2020

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      Free air for two wheeler not provided by dealer
      Sep 24, 2020

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        I have not received refund for my booking reference[protected]. Kindly share the bank details and reference to track my refund, as I am not seeing any refund in my acc.
        Sep 24, 2020

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          I swipe my credit card on 3 sep to indian oil petrol pump naraingarh distt ambala sate haryana. The trasction is failed due to some technical error and no slip is generated from pos and i received the msg that payment is deduct from my card and after 72 hrs i put a complaint to credit card team. They ask me to fill a dispute form regarding this and i also do same and at last i check it from the pos machine team for my this trasction. They send me the screenshot of the transaction which are complete on the 3 sep on the pos machine of indian oil petrol pump. After this the manager of the pump ask me that i have no proof regarding this trasction. I ask him to check the statement but he can't do nothing in this. So i request byou to plese submit my complaint on priority basis.
          Sep 23, 2020

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            There is an illegal construction of petrol pump going on in kaptanpada, khushkeebagh, nh31 purnea, bihar. The landlord has violeted all hse norms in the set up of new proposed iocl petrol pump.
            Sep 22, 2020

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              On 20 sep 20, my car was filled by one of the ioc petrol pump (Arjun enterprises, raibha, agra, bichpuri road, kiraoli. Post filling i observed the mileage indicator from 19 km/l to 11-12 km/l. This shows substandard petrol quality by petrol pump. It is shaming ioc reputation and i decided not to use that ioc petrol pump again
              Sep 22, 2020

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                Maine 200 ka petrol kharida aur usme mujhe laga ki km quantity h to maine ghar aakr use nikala to 1.8l hi tha please resolve this
                Sep 22, 2020

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                  Petrol quantity given less. I had taken 900 Rs petrol for my Baleno car but after 2 days found car is in reserve condition. I had taken petrol when car found reserve condition the how within 2 days it again goes reserve where maximum travel may be 30-40 KM
                  Sep 22, 2020

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                    Har vakt bahana dikhate he k normal petrol nahi ya mashin bigad gaya ho
                    Toilet gand he he hi nahi jaisa
                    Free me air nahi dete
                    Or quality bilkul kharab aati he petrol ki
                    Sep 22, 2020

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                      Dear respected sir / mam,

                      Please cross check and help, below mention lpg id [protected] subsidy till date not credit way, please check and rectify the issue asap

                      Order status : completed
                      Tax invoice no :[protected] order no :[protected]
                      Tax invoice date : 09/03/2020 10:45:29 order date : 05/03/2020 09:41:25
                      Distributor serial no :[protected] order type : refill order
                      Consumer category : domestic connection type : double bottle connection
                      Consumer no : cx19697041 relationship id : [protected]
                      Thanks & regards,
                      Ramji kr singh
                      [protected]
                      Sep 21, 2020

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                        My car nissan sunny is only 2 years old and in as good as new condition. I purchased & filled petrol from the petrol pump...
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                        I went to indian oil petrol bunk on deve gowda road to fill petrol in my car toyota etios cross on 18th september 2020. Filled...
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                        There are no free air provide to consumer,
                        Sep 21, 2020

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                        The Indian oil petrol pump station, baihata - soneswar path, Assam & rangia septi, Assam petrol pump don't provide free air to it's consumer.. Baihata indian oil petrol station ask money to provide free air service and rangia, septi indian oil petrol station's free air service is not working.. High authority, Take action otherwise there will be critical condition in those petrol pump
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                          Hi,

                          My vehicle is volkswagen vento tsi - tank capacity is 55l
                          Vehicle had 1/4 of tank full.
                          br...
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                          One of the worsted petrol pump in sagar taluk i have visited a month before, there is no upi payment available and card swiping machine not good the staff's are telling same story' about a month, when i have visited this petrol bunk the air machine is not in working condition they kept for showcasing. I don't know how highly reputed indian oil company their licences to the cheapest petrol pumps. He'll experience with this petrol pump. If you didn't get means please contact me in my email address [protected]@gmail.com
                          Sep 21, 2020

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                            Have both petrol and diseal cars getting filled since 3-4 years but for since lockdown the quality checks are not happening as both my cars got issues with injectors due to quality of fuel, when asked they informed they are doing check on daily basis, but i guess no vigilance team from ioc has visited due to which malpractices are happening knowingly khandelwal petrol pump is an existing distributor before having this petrol pump at palam vihar
                            Sep 19, 2020

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