Indian Oil Corporation [IOC] Complaints & Reviews

Since june 2016, i cant apply lpg cylinder (Consumer no. Cx[protected] from my mobile. While visited to distributor (Indane - jiban jyoti) they informed my account got suspended from local area office but they are unknown about reason and asking to submit kyc which was resubmitted as per their direction. Now they advised me to call and visit at area office to meet area officer tanusree acharyya. While calling several time she disconnect the call everytime nor given any response while sms her and nobody has picked up the area office land no mentioned in the website of indane. Customer care official of area office advised me to submit letter stating all details to the distributor. Now distributor ignored to received the letter and they annoyed the same msg to call and meet miss acharyya. If she cant respond then how could i contact with her. I am 65 years old, requesting you to look into the matter so that i can get my lpg cylinder regularly. I have no other way to meet anybody as not getting any kind of response neither from distributor nor area office, i am helpless.

Respected sir,
I have booked a lpg online on 26.06.2016 and got a sms immediately for booking consumer no.[protected] is registered with ref no.255602. i got another sms on 30.06.2016 informing me that cash memo no.[protected] of amount rs.622/- generated for booking no.255602, shall be delivered shortly. surprisingly, i got another sms on 01.07.2016 informing me that cash memo no.[protected] generated against refill booking no.255602 stands cancelled. reason: door closed. delivery may be reattempted shortly. on the same day i spoke to your distributor m/s city indane, namkom, ranchi (jk) over mobile no.[protected] informing him we are very much in our home how you can send a sms for door closed. then your distributor has admitted that due to marriage in staff family my lpg could not delivered. however, request me to book the lpg again. thus i have booked my lpg again on 03.07.2016 vide reference no.256528. now, today i got sms informing me that my refill booking ref no.256528 stands cancelled.


So i request you to look into the matter by taking action against your distributor m/s city indane by imposing heavy monetary penalty or cancellation of distributorship immediately and immediately delivery of my lpg.
Thanking you.

B. n. ram
Road no.2, swarnarekha nagar, ketari bagan, ranchi (jk)

I would like to inform you that i dedar ali mirza, a resident o[censored]luberia, howrah.
I already register an order for new connection. Selected distributor is bani gas services.
Address: o t rd, bazarpara, uluberia, howrah, west bengal 711315
Phone:[protected]. Registration number :- n160408209018160217682.
But they refused to accept my kyc form.
I already complainted to customer care about this issue.
(Complaints no-262564) but there was no reply.
I have attached a photo of new connection order details.
Kindly take necessary steps as early as possible
I have attached a image with all details.

My cylinder starts leakage gas in evening. i try to contact to indence emergency customer care, all india toll free no[protected], & my district/city
No [protected], & [protected] kolkata office also, but no response from all these no. why ioc is irresponsible in this type of case. who take responsibly if any accident is occers? my con no is 5341. abhaya gas service. durgapur. west bengal. i have same experience in previous time also. my mail id is - [protected]@gmail.com

1. the gas dealer is always dealing the delivery of gas (lions m&k indane services athani)
2. they don't give the home delivery if we want gas we have to go and wait in the road waiting for the truck if we miss then no gas for another one more week.
3. they don't give bill if asked they will not give the cylinder.
4. for complain if called they starter using abusive words and will cut the phone and if called again they will hang up the phone.
5. i have got confirmation that the the bill is generated on 9/7/2016 but its been 3 days they have not made the delivery. when called they said they will only come on next wednesday and also the person used abuse language against my mother when enquired also they said they will not give u deliver even if i went to collect the same.


I have already made a complaint with reference number indianoil corpn. ltd.; feedback ref:2671839 but its of no use. today again called up ioc but they response is very sad. hope some one can help me.

Consumer number :4087

Sir, 0 button has been pressed inadvertently and subsidy of my connection no, 01820 m/s Harman Gas agency Rama Mandi Jalandhar Punjab has been stopped. so please restore it immediately so that I can avail subsidy on my connection. Thanks

Srivas Ram Nath H.No.1308 Gali no8 Baba budhaji nagar Rama Mandi Mobile [protected]

Deactivate opt out of subsidiay

I am abutaher mondal, a consumer of indane gas. By mistake i am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.


Consumer name : abu taher mondal
Consumer no. 30056203
Lpg id: 3 [protected]
Contact...

Hi team,

I am using Indane gas from many years. I live in Amanda pura circle Tc palya, Bangalore. Our gas delivery boy always create problems here. Every month he demands for extra 70 to 100 extra than the bill amount. If we refuse to pay he will cancel the deli very by mentioning door closed. Every month it’s a big pain here.
I already complained at the toll free number, dealer, dealer manager but no use. Don’t know all Indane organization is filled with crap people. I really hate this.

Dealer address- Rammurthy nagar.

Distributior phone no- [protected]/ 620
May be I need to complain about this to PM narendra Modi.

Request you to pls take action asap.

My gas booking number is 259539.

Regards.

Saleema

Today in the morning i went to golden goal service station (road no 44, pitampura, delhi-34), to get petrol filled worth Rs 1000.i checked 0000 before the employee started filling, , then when it reached to Rs497 after that amount suddenly it changed to 1000...not showing any off the values in between.
on asking the employee there he said no nothing is wrong u must have not seen and all sort of excuses, but my eyes were on the meter all the time.
so, i will request u to please have a check on this station ...and what wrong they are doing with the customers and making a fool of them

As per the message from the distributor I have been delivered one cylinder on 08 Jun 2016 whereas I didn't booked or received the LPG Cylinder. On enquirey the enter staff have a talk of rough language and not agree to clear the matter. In this regards I ask them for a complaint book and they produce me a costumer feedback book which is not authenticated with any officer of IOC or any other related sales manager with sufficient authority. Please intimate action on this matter. without my knowledge the cylinder have been supplied to somebody in irregular manner which is a lost to me and to the govt. In this matter action taken to the agency may please be intimated to me at the earliest so that further consequence can be avoid.

I have applied online for new lpg connection and made payment online for rs.2120/-. Later distributor forcing to take accessories and asking more money. When we disagreed then they rejected our application and not giving refund of payment which is made online on indane.Co.In through icici credit card. 3 month has been passed and i have made 10 to 15 complaint on their website till not resolved. Today i called to the area office on[protected] but they are saying we can't do anything as it is automated system please contact to your bank. But in my credit card statement is not till refunded

Pfa :1. Area office phone call audio, what they are saying and how to speaking illogically.
2. Details of application
3. Credit card statement

I rehana riyaz ahmed rode momin consumer no: cx23980413 lpg id :[protected] and my distributor name: kulswami indane; at post ghodegaon, taluka ambegaon, district: pune pincode-412408 maharashtra india.
And my lpg gas connection has been disconnected due to the multi connection state and i have only one connection of hp gas in pune city were we originally live.
So, i request you kindly active my connection and i also agree to give up lpg subsidy of my given indane gas connection consumer no: cx23980413
So, i once again request you kindly look into my matter and solve my problem by activating indane gas connection as earliest as possible.

Thank you

Hello sir
I had applied for a connection for indane gas last year and on 19th July 2016 I made the payment online. After 10-12 days I went to the distributer and asked about my connection they said there is no payment done neither there is any connection from my side.. So I think something is wrong because if the payment option was available to me and I made the payment then why not I should get the connection... My registration no for the connection is N150911177130355498599
Please solve this issue I will be thankful to you
Vikash

I have applied for double cylinder gas connection on 29/06/2016 and they are not replying and there contact number is fake not working. No one picks the call. I want gas connection soon. They are charging extra money and also saying that you need to take gas from us. i insisted on that its not compulsory. i told them 3600 i max amount for double cylinder gas but they asked for 5300 rupees and even more as per time. Please help me to get it resolved.

Today I was visiting from visakhapatnam to arraku valley(both in Andhra Pradesh) in morning 7 am, i visited indian oil petrol pump(just beside hanuman temple, gopalpatnam), here is some language problem in hindi, i have told him(petrol pump worker) to fill 200 rs petrol in my active, he told me sir taht too much dust in my vehicle and side by side other worker started to fill petrol, and he just just started and show me that 200 rs in gauge, i have told that he has to show me meter before starting, he has not listen, and using rough language, iwas in hurrey, there was already approx half tank was fulled and it very easily understood in two wheeler whos tank capacity is approx5.5 ltr that how much petrol he has filled, he has done minimum 70 rs fraud with me. #shame on indian oil, this type of employees working with you, you the worst petrol providing agency.

Sir, I am residing at Srirangam, Tircuhirappalli District, Tamilnadu State. My mobile number is [protected] (idea ). Today I have received a sms stating that booking for con.no.6324 is registered with ref. no.20002327. This con.no. 6324 is not my consumer number and I didn't book through my mobile. Kindly check and rectify accordingly

Thanks.
R, Ramanujam.

1. Sir my name sunil singh maine 21 jun 2016 ko complain ki thi ke mere gas ki subsity nhi ah rhi. Magar abhi tak koi hall nhi nikla. (Complan no 8457) maine apne near gas agancy me bhi repot ki thi ki form no 4 submit kro magar unko iss form ki koi jankari nhi hai.

Ir maine 410 rs acct no [protected] (Sbi) name mr rajendra prasad manmhon meena dt 21 jun 2016 dale hai.

2. My old customer no c 7462 maine isse apne home town m trasfar
Kiya dt 14/06/2016
3. My new cunumar no [protected] distributes name m/s ganesh indian
Gramin vitrak (Gurha kalan) pathankot punjab ([protected])
4. Sir mere subsitty start kar digye.
Maine 10-20 bar costmare care m bhi baat ke magar koi hall nhi huya
My mobile no [protected]

Ir plz help me
Plz sir

"Cashmemo [protected] generated against ur refill booking No.561953 stands cancelled. Reason:Empty Cylinder not available. Delivery may be reattempted shortly"-- I had received this SMS after generation of cashmemo...which is totally vage and false. No body visited our residence for delivery of gas cylinder. Then how come they know that " empty cylinder not available ". My consumer no is AB6354. Please look into the matter and revert at your earliest.

श्रीमान जी, दिनांक -30/06/2016

महोदय,
निवेदन है कि मेरे इण्डेन गेस क0स0cx 15067736 को Suspend कर दिया गया है। यह समस्या on line gas book करने के समय आयी। इस बिषय से सम्बन्धित जानकारी जसपुर गेस सर्विस जसपुर से की गयी कि किन कारणो से गेस क0स0cx 15067736को Suspend किया गया। इस बिषय में जसपुर गेस सर्विस जसपुर द्वारा यह बताया गया कि (same name same mobile) होने से Suspend हो गया है, तथा same name same mobile पर दो गेस कन्कशन और लिये गये है, जबकि मेरे द्वारा दिनांक-10/12/2014 को गेस क0स0cx 15067736 ही लिया गया है। अन्य कोई गेस कन्कशन कभी भी मेरे द्वारा नही लिया गया। जसपुर गेस सर्विस जसपुर ने मेरे नाम से यह गेस कन्कशन किस आधार पर किसको जारी किये है। जसपुर गेस सर्विस जसपुर द्वारा मेरे नाम से किसी अन्य को इन दो गेस कन्कशनो को क्यों और केसे जारी किया गया है, किसी के नाम का दूरुपयोग करना अपराध की श्रेणी में आता है। इन दो कन्कशनो को जारी करते समय मेरे हस्ताक्षर किसने किये तथा गेस कन्कशन जारी करते समय उपभोक्ता से जो आवश्यक प्रपत्र लिये जाते है वो प्रपत्र किसके लगाये गये। यह गम्भीरता एवं जाँच का बिषय है। इस प्रकरण की जाँच करायी जाये। शीघ्र ही मेरे गेस क0स0cx 15067736 को Activate कराया जाये। मेरी तीन माह से गेस क0स0cx 15067736 पर गेस रिफ़िल बुक नही हो रही है।

निवेदक:

बृजेश कुमार सिंघल s/o स्व0 जगदीश सरन
मौं0 नत्थासिंह, महाराणा प्रताप कलोनी
जसपुर (उधम सिंह नगर)उत्तराखण्à¤...⇄
Mob-[protected]
LPG ID[protected]

Without any valid reason and without giving us the details of my gas connection 15477267 prakash Chhattisgarh Indane gas agency which means I have to suspend by the name of Anita SrivastavaI'm so nervous and I feel duped by myself जिससे मैं मानसिक रूप से परेशान हो गया हूँ व अपने आपको आपके द्वारा ठगा महसूस कर रहा हु