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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 242

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M
MR.Abutaher.Mondal
from Delhi, Delhi
Jul 10, 2016
Resolved
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Deactivate opt out of subsidiary

Address: 741126

Deactivate opt out of subsidiay

I am abutaher mondal, a consumer of indane gas. By mistake i am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.


Consumer name : abu taher mondal
Consumer no. 30056203
Lpg id: 3 [protected]
Contact...
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Khaja531
from Bengaluru, Karnataka
Jul 8, 2016
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Address: Bangalore, Karnataka, 560036

Hi team,

I am using Indane gas from many years. I live in Amanda pura circle Tc palya, Bangalore. Our gas delivery boy always create problems here. Every month he demands for extra 70 to 100 extra than the bill amount. If we refuse to pay he will cancel the deli very by mentioning door closed. Every month it’s a big pain here.
I already complained at the toll free number, dealer, dealer manager but no use. Don’t know all Indane organization is filled with crap people. I really hate this.

Dealer address- Rammurthy nagar.

Distributior phone no- [protected]/ 620
May be I need to complain about this to PM narendra Modi.

Request you to pls take action asap.

My gas booking number is 259539.

Regards.

Saleema
Sep 4, 2016
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2016
Indian Oil Corporation [IOC] Customer Care's response
We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
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    Preeti Mohan
    from Dehra Dun, Uttarakhand
    Jul 8, 2016
    Resolved
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    Address: New Delhi, Delhi, 110034
    Website: indian oil corporation

    Today in the morning i went to golden goal service station (road no 44, pitampura, delhi-34), to get petrol filled worth Rs 1000.i checked 0000 before the employee started filling, , then when it reached to Rs497 after that amount suddenly it changed to 1000...not showing any off the values in between.
    on asking the employee there he said no nothing is wrong u must have not seen and all sort of excuses, but my eyes were on the meter all the time.
    so, i will request u to please have a check on this station ...and what wrong they are doing with the customers and making a fool of them
    Sep 7, 2016
    Complaint marked as Resolved 
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Verified Support
    Aug 03, 2016
    Indian Oil Corporation [IOC] Customer Care's response
    We are sorry for the inconvenience caused. Please file a complaint on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 Regards, IndianOil Team
    cheaters
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      S
      shiju John K
      Jul 7, 2016
      Resolved
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      Address: Thiruvananthapuram, Kerala, 695043

      As per the message from the distributor I have been delivered one cylinder on 08 Jun 2016 whereas I didn't booked or received the LPG Cylinder. On enquirey the enter staff have a talk of rough language and not agree to clear the matter. In this regards I ask them for a complaint book and they produce me a costumer feedback book which is not authenticated with any officer of IOC or any other related sales manager with sufficient authority. Please intimate action on this matter. without my knowledge the cylinder have been supplied to somebody in irregular manner which is a lost to me and to the govt. In this matter action taken to the agency may please be intimated to me at the earliest so that further consequence can be avoid.
      Sep 12, 2016
      Complaint marked as Resolved 
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Verified Support
      Aug 03, 2016
      Indian Oil Corporation [IOC] Customer Care's response
      We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
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        T
        tk_ghosh
        from Mumbai, Maharashtra
        Jul 7, 2016
        Resolved
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        Address: 713146

        I have applied online for new lpg connection and made payment online for rs.2120/-. Later distributor forcing to take accessories and asking more money. When we disagreed then they rejected our application and not giving refund of payment which is made online on indane.Co.In through icici credit card. 3 month has been passed and i have made 10 to 15 complaint on their website till not resolved. Today i called to the area office on[protected] but they are saying we can't do anything as it is automated system please contact to your bank. But in my credit card statement is not till refunded

        Pfa :1. Area office phone call audio, what they are saying and how to speaking illogically.
        2. Details of application
        3. Credit card statement
        Sep 3, 2016
        Complaint marked as Resolved 
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Verified Support
        Aug 03, 2016
        Indian Oil Corporation [IOC] Customer Care's response
        We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
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          R
          RehanaRode
          from Nagpur, Maharashtra
          Jul 6, 2016
          Resolved
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          Resolved

          Address: Pune, Maharashtra, 412408
          Website: www.indane.co.in

          I rehana riyaz ahmed rode momin consumer no: cx23980413 lpg id :[protected] and my distributor name: kulswami indane; at post ghodegaon, taluka ambegaon, district: pune pincode-412408 maharashtra india.
          And my lpg gas connection has been disconnected due to the multi connection state and i have only one connection of hp gas in pune city were we originally live.
          So, i request you kindly active my connection and i also agree to give up lpg subsidy of my given indane gas connection consumer no: cx23980413
          So, i once again request you kindly look into my matter and solve my problem by activating indane gas connection as earliest as possible.

          Thank you
          Sep 3, 2016
          Complaint marked as Resolved 
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Verified Support
          Aug 03, 2016
          Indian Oil Corporation [IOC] Customer Care's response
          We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
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            V
            Vikash2611
            from Baramati, Maharashtra
            Jul 6, 2016
            Resolved
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            Address: Madhubani, Bihar, 847211

            Hello sir
            I had applied for a connection for indane gas last year and on 19th July 2016 I made the payment online. After 10-12 days I went to the distributer and asked about my connection they said there is no payment done neither there is any connection from my side.. So I think something is wrong because if the payment option was available to me and I made the payment then why not I should get the connection... My registration no for the connection is N150911177130355498599
            Please solve this issue I will be thankful to you
            Vikash
            Jul 6, 2016
            Complaint marked as Resolved 
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Jul 06, 2016
            Updated by Vikash2611
            Have not received anything regarding my problem
            I am facing same problem, Neither I get connection nor they are giving my money refund. my ref.No.N[protected]. I called area office but they are speaking like a nonsense and saying speak to your banker.
            Have you made online payment? And you are saying that after cancellation you didn't get the refund?
            The distributer has contacted me and now everything has been resolved... Thanks
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              J
              Jitendrag84
              from Gurgaon, Haryana
              Jul 4, 2016
              Resolved
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              Address: Lucknow, Uttar Pradesh, 226021

              I have applied for double cylinder gas connection on 29/06/2016 and they are not replying and there contact number is fake not working. No one picks the call. I want gas connection soon. They are charging extra money and also saying that you need to take gas from us. i insisted on that its not compulsory. i told them 3600 i max amount for double cylinder gas but they asked for 5300 rupees and even more as per time. Please help me to get it resolved.
              Sep 8, 2016
              Complaint marked as Resolved 
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Verified Support
              Aug 03, 2016
              Indian Oil Corporation [IOC] Customer Care's response
              We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
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                L
                lalitmehra
                from Bhubaneshwar, Odisha
                Jul 2, 2016
                Resolved
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                Address: Visakhapatnam, Andhra Pradesh, 530005
                Website: indian oil

                Today I was visiting from visakhapatnam to arraku valley(both in Andhra Pradesh) in morning 7 am, i visited indian oil petrol pump(just beside hanuman temple, gopalpatnam), here is some language problem in hindi, i have told him(petrol pump worker) to fill 200 rs petrol in my active, he told me sir taht too much dust in my vehicle and side by side other worker started to fill petrol, and he just just started and show me that 200 rs in gauge, i have told that he has to show me meter before starting, he has not listen, and using rough language, iwas in hurrey, there was already approx half tank was fulled and it very easily understood in two wheeler whos tank capacity is approx5.5 ltr that how much petrol he has filled, he has done minimum 70 rs fraud with me. #shame on indian oil, this type of employees working with you, you the worst petrol providing agency.
                Sep 4, 2016
                Complaint marked as Resolved 
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Verified Support
                Aug 03, 2016
                Indian Oil Corporation [IOC] Customer Care's response
                We are sorry for the inconvenience caused. Please file a complaint on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 Regards, IndianOil Team
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                  rmanujam
                  from Delhi, Delhi
                  Jul 2, 2016
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                  Sir, I am residing at Srirangam, Tircuhirappalli District, Tamilnadu State. My mobile number is [protected] (idea ). Today I have received a sms stating that booking for con.no.6324 is registered with ref. no.20002327. This con.no. 6324 is not my consumer number and I didn't book through my mobile. Kindly check and rectify accordingly

                  Thanks.
                  R, Ramanujam.
                  Sep 3, 2016
                  Complaint marked as Resolved 
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 03, 2016
                  Indian Oil Corporation [IOC] Customer Care's response
                  We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
                  Radheshyam.trail garoth jila mandsaur post sathkehda, p458883
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                    S
                    Sunil Katal
                    from Tikaitnagar, Uttar Pradesh
                    Jul 1, 2016
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                    Address: Pathankot, Punjab, 145101

                    1. Sir my name sunil singh maine 21 jun 2016 ko complain ki thi ke mere gas ki subsity nhi ah rhi. Magar abhi tak koi hall nhi nikla. (Complan no 8457) maine apne near gas agancy me bhi repot ki thi ki form no 4 submit kro magar unko iss form ki koi jankari nhi hai.

                    Ir maine 410 rs acct no [protected] (Sbi) name mr rajendra prasad manmhon meena dt 21 jun 2016 dale hai.

                    2. My old customer no c 7462 maine isse apne home town m trasfar
                    Kiya dt 14/06/2016
                    3. My new cunumar no [protected] distributes name m/s ganesh indian
                    Gramin vitrak (Gurha kalan) pathankot punjab ([protected])
                    4. Sir mere subsitty start kar digye.
                    Maine 10-20 bar costmare care m bhi baat ke magar koi hall nhi huya
                    My mobile no [protected]

                    Ir plz help me
                    Plz sir
                    Sep 4, 2016
                    Complaint marked as Resolved 
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 03, 2016
                    Indian Oil Corporation [IOC] Customer Care's response
                    We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
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                      K
                      Kaushik Roy
                      from Mumbai, Maharashtra
                      Jul 1, 2016
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                      Address: 713213

                      "Cashmemo [protected] generated against ur refill booking No.561953 stands cancelled. Reason:Empty Cylinder not available. Delivery may be reattempted shortly"-- I had received this SMS after generation of cashmemo...which is totally vage and false. No body visited our residence for delivery of gas cylinder. Then how come they know that " empty cylinder not available ". My consumer no is AB6354. Please look into the matter and revert at your earliest.
                      Sep 8, 2016
                      Complaint marked as Resolved 
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 03, 2016
                      Indian Oil Corporation [IOC] Customer Care's response
                      We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
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                        S
                        singhal1
                        from Khatima, Uttarakhand
                        Jul 1, 2016
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                        Address: 244712

                        श्रीमान जी, दिनांक -30/06/2016

                        महोदय,
                        निवेदन है कि मेरे इण्डेन गेस क0स0cx 15067736 को Suspend कर दिया गया है। यह समस्या on line gas book करने के समय आयी। इस बिषय से सम्बन्धित जानकारी जसपुर गेस सर्विस जसपुर से की गयी कि किन कारणो से गेस क0स0cx 15067736को Suspend किया गया। इस बिषय में जसपुर गेस सर्विस जसपुर द्वारा यह बताया गया कि (same name same mobile) होने से Suspend हो गया है, तथा same name same mobile पर दो गेस कन्कशन और लिये गये है, जबकि मेरे द्वारा दिनांक-10/12/2014 को गेस क0स0cx 15067736 ही लिया गया है। अन्य कोई गेस कन्कशन कभी भी मेरे द्वारा नही लिया गया। जसपुर गेस सर्विस जसपुर ने मेरे नाम से यह गेस कन्कशन किस आधार पर किसको जारी किये है। जसपुर गेस सर्विस जसपुर द्वारा मेरे नाम से किसी अन्य को इन दो गेस कन्कशनो को क्यों और केसे जारी किया गया है, किसी के नाम का दूरुपयोग करना अपराध की श्रेणी में आता है। इन दो कन्कशनो को जारी करते समय मेरे हस्ताक्षर किसने किये तथा गेस कन्कशन जारी करते समय उपभोक्ता से जो आवश्यक प्रपत्र लिये जाते है वो प्रपत्र किसके लगाये गये। यह गम्भीरता एवं जाँच का बिषय है। इस प्रकरण की जाँच करायी जाये। शीघ्र ही मेरे गेस क0स0cx 15067736 को Activate कराया जाये। मेरी तीन माह से गेस क0स0cx 15067736 पर गेस रिफ़िल बुक नही हो रही है।

                        निवेदक:

                        बृजेश कुमार सिंघल s/o स्व0 जगदीश सरन
                        मौं0 नत्थासिंह, महाराणा प्रताप कलोनी
                        जसपुर (उधम सिंह नगर)उत्तराखण्ड
                        Mob-[protected]
                        LPG ID[protected]
                        Sep 3, 2016
                        Complaint marked as Resolved 
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 03, 2016
                        Indian Oil Corporation [IOC] Customer Care's response
                        We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
                        There is a gas leakage in my house. I have tried to contact all the emergency nos provided, the one on the website and toll free nos. Either the nos do not exists or not reachable. Tried reaching the distributor for rectification. But in vain.

                        Looks like Indane is not aware that all thier emergency nos have ceased to exist.
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                          K
                          kgu
                          from Bhopal, Madhya Pradesh
                          Jul 1, 2016
                          Resolved
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                          Resolved

                          Address: Dehradun, Uttarakhand, 492001

                          Without any valid reason and without giving us the details of my gas connection 15477267 prakash Chhattisgarh Indane gas agency which means I have to suspend by the name of Anita SrivastavaI'm so nervous and I feel duped by myself जिससे मैं मानसिक रूप से परेशान हो गया हूँ व अपने आपको आपके द्वारा ठगा महसूस कर रहा हु
                          Sep 6, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          Aug 03, 2016
                          Indian Oil Corporation [IOC] Customer Care's response
                          We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
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                            R
                            RakeshK_R
                            Jul 1, 2016
                            Resolved
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                            Resolved

                            Address: 560039
                            Website: indane.co.in

                            The guy charged 5500 for what is a single gas connection from Rashmi Gas Distributor. Address: 23/4. NAYANDAHALLI.RDBEH. BEHIND ARUNA CHEMICALS. MYSORE ROAD. BANGALORE - 560039

                            Dunno when will central government take action against these giant Indian Oil distributors.
                            Sep 4, 2016
                            Complaint marked as Resolved 
                            Verified Support
                            Aug 03, 2016
                            Indian Oil Corporation [IOC] Customer Care's response
                            We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.
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                              C
                              chandan debnath
                              from Banposh, Odisha
                              Jun 30, 2016
                              Resolved
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                              Resolved

                              Address: West Tripura, Tripura, 799005

                              I smt. namita debnath booked of my refill gas on 12/02/2016, bearing booking code no-113617, from the agency of ashirbad gas agency, agartala, west tripura, pin-799005, but till date i have not getting my said booking gas from the agency. details of my consumer no-aga/9247, sv. no-084985, dated-07/07/2001 and my home delivery no-614, your honour please accept my this complaint and directing the aforesaid agency to make delivery of my booking gas positively with out fail either the complainant herein will be highly injuries with out any fault and it can not be compensated with the money value, with regards, namita debnath.
                              Aug 1, 2016
                              Complaint marked as Resolved 
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 01, 2016
                              Indian Oil Corporation [IOC] Customer Care's response
                              We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                M
                                Munuswamysankar
                                Jun 30, 2016
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                                Address: 600059
                                Website: indane.co.in/contact.php

                                This is about the non delivery of Gas cylinder having the booking reference number:901157. The cylinder has not delivered on time though the cash memo has been generated on the next day itself.

                                Customer number: 52388
                                Refill order number: 901157
                                Refill request date: 22 June 2016

                                1st cash memo number:[protected] ; status: cancelled
                                2nd cash memo number: [protected]; status: cancelled

                                the reason mentioned is 'Door closed' which is not the case. This happens every time.

                                The distributor complaint page in the website is not working. https://indane.co.in/contact.php

                                Kindly do take necessary steps.
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  G
                                  gritmanish
                                  from Pune, Maharashtra
                                  Jun 30, 2016
                                  Resolved
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                                  Resolved

                                  Address: 411057

                                  Hi,

                                  This is in regard to fuel cheating that is being done systematically by almost all petrol dealers in pune.

                                  I would make it clear by sharing my today’s experience at iocl petrol station named sukhwani petrol pump situated near hinjewadi bridge. I asked the person to fill the fuel for rs.250. He set the meter at 250. After it reached 80, he adjusted the pipe and said since it has caught air, he has to set it to 170 telling me that it’s now 250.

                                  However, since i regularly fill the same amount of petrol, i knew how far the meter goes. I suspected and told him straight away that you have not filled properly. Surprisingly another man came to me and told me that he would fill more petrol of rs.50 without making any noise.

                                  I saw manager and approached him and again with big surprise he behaved as nothing has happened. There was no change of expression on his face when i told him that i will lodge a complaint for this cheating.

                                  After few days, fearing that it will expose them, they put the boards saying if meter does not move, it won’t be their responsibility. I took a picture of it as attached in the email.

                                  I believe it's happening at all fuel stations and by doing such unethical and dishonest activities, petrol dealers not only save lot of petrol but earn for the lesser petrol and also help workers to earn too from the consumers pocket.

                                  Regards
                                  Manish
                                  Aug 2, 2016
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 01, 2016
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.
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                                    Gulshan apollo
                                    from Delhi, Delhi
                                    Jun 28, 2016
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                                    Address: 101102

                                    There is weight problem in my LPG gas cylinder there is 1.5 kg short gas in my lpg cylinder and my agency name freedom gas service my consumer no 039323 plesse solve me problem quickly
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                                      prithvi raju
                                      from Bengaluru, Karnataka
                                      Jun 27, 2016
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                                      Address: 560097

                                      Actually already gas cylinder came cancelled my booking ref no 761180 as soon as recticy my problem should not be come to problem again and again as soon as resolved my problem closed my complaint booking ref no 761180 as soon as possible
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