Indian Oil Corporation [IOC] Complaints & Reviews

Hello Team,
I have tried to book refill cylinder on 28th April, The amount has been deducted from my Credit card but transaction failed. Website display the error message due to some technical reason and service submitted to distributor. I have filed online complaint (complaint no: 2630886) and i got reply as contact distributor to sort it out.
I have contacted the distributor- Murali Enterprises, Kalyan Nagar, Bangalore but...

Hello I am Ratnadeep Chudasama from Rajkot, I am using Madhuram Indane Service for gas cylinder, so now problem is i want to cancel order of a cylinder which i mistakenly ordered, i am unable to cancel it via indane ivrs system, even i tried to complaint via customer care number[protected] but my call automatically get disconnected. Please Do the Needful i am unable to cancel an order.

I filled diesel in iocl petrol bunk of over 20 litres in domlur, bangalore on 1st of may but the diesel was adulterated with water and kerosene. After driving for 10 kms the car engine started making knocking noise and i had to take the car to the service station where the service manager showed me the quality of the diesel. Due to this nuisance my engine's warranty has been taken away by maruti. The service station guys have kept the diesel for proof. I demand full refund for the diesel line cleaning service expenditure and refund of future expenses for malfunction of my engine or the injectors which maruti will not cover.

I am ragavan. I am consumer of your LPG gas. I have problem for past 3 months. your delivery boy demands money more than 100 rupees for dropping cylinder into my home.. and also one problem your distributor not provide the cylinder on time which mentioned in my mobile message.. my mobile no. [protected]

Hi,
I have an LPG car and I use the Garuda Auto Service in Kandivili west to fill LPG Gas. Auto LPG unavailable most of the time. I returned without fuel many times in February, March and yesterday. I’m seeing this trend this year only. When I asked when the LPG Gas will be available, there was no answer as the employees there are not aware. Extremely inconvenient as this is the only Gas pump near my place. Can this be taken with this distributor or can some other Indian Oil pump in Borivali, Kandivili or Malad have the provision to fill LPG Gas. Please urge you to take action to get ride of this inconvenience. Hoping for a favorable pronto response.
Anita Nadar,
Borivali West

Garuda Auto Service is located at 10-C, Govt. Industrial Estate, Kandivili West, Mumbai 400067.

Consumer name : mahadev pandit
Consumer number [protected]
Reg. Mobile no. [protected]
I booked my gas cylinder dt.[protected] to rajender gas services, jaipur, rajasthan & the message are received that cash memo generated & cylinder delivered[protected] but i have not found gas cylinder. I remind 5 to 7 times day by day but gas agencies staff not response it. Then i complement toll free no[protected] dt[protected] but not proper response it.
So please resolve it my problems.
Thanks
Mahadev pandit
(M)[protected]
Consumer number [protected]

My a/c no.25291 (Lpg id[protected] our cylender has been booked on[protected], request reference number is 902674, but has not received till now. When we informed in agency (Distributer name:- indrani gas agency, adress:- m-10/80-d-10-a-b shri krishna puram new colony. Kakarmata varanasi, phone number:- [protected], call on last week they say now you have once more 2 or 3 days but after 2-3 days message send that your syllander delevered so now i want to know where deleverd ? Now i want to talk with agency but always busy. So, please look in to the complaint and get get solution as soon as possible and once inform to you our any subsidy is not credit in my account till now .
Thanks
Ram asare
[protected]

Their is an IOCL petrol pump in hebbal which is besides godrej magnum township. last night around 7:00 pm while i was getting my tank refilled i saw the guy was openly selling petrol to his friends in plastic bisleri bottles. i saw his shaking hands with them and then filling up their bottles 2L with petrol. he did it twice while i was waiting in the line.while filling up two guys were continously standing on both sides so that no one can...

I Subir Santra is a customer of LPG Gas of IOCL. My IOCL consumer No : is CX-837712. On 20.04.2016 I booked a Refilled Cylinder vide registration no 345450. On 22.04.2016 I received a massage that a cash memo no : [protected] for the above mentioned booking has been generated and the same will be delivered shortly. On the same day another massage has been received by me that my booking stands cancelled due to Door Closed and delivery my be reattempted shortly. In this regard I am informing that from 20.04.2016 to till date my family has not gone any where hence delivery boy has been returned due to close of door is not possible. From 24.04.2016 to till date I met to by deler M/S Ramkrishna Gas Agency, Puratan Bazar, Kharagpur, West Bengal several times to ask the cause of this delay but they told me that very soon refilled cylinder will be delivered. But till date I have not get refilled cylinder.

I have a indane lpg connection from the distributor gobinda gas power co
Burdwan, my con.No.21174 & lpg id 3 [protected]. I have another connection hence indane lpg supply has been suspended w.E.F.July, 2016.I tried to surrender to the distributor bur distributors system refused to surrender. Under this position how i can solve the problem. Kindly give me a direction under intimation to the distributor

30/04/2016 gas delivery person came with the cylinder. When he was asked by my mother (Aged) to keep the cylinder inside the house. She absued her and took away the cylinder without delivering it. The delivery man, from venu's gas, mannar (His name is not known, as he want to be called as gas delivery person) is very arrogant and trouble some. This is not the first time he behaved like this. He always ask for extra money . If not satisfy him, he would make excuses for not delivering the cylinder. On many occassions he took away the cylinder without delivering. We had complained about this to the gas agency. In fact we are at the mercy of him. He always leave the cylinder outside and try to delver the most damaged/old cylinder with most of the time without proper ceiling. Please help. As i live outside the country. Baby thomas. [protected]@gmail.com

I Manveet singh one of your loyal customer would like to bring into your notice such a serious complaint and experience happened with me few minutes back @1:10 PM on Sunday dated 1/05/2016.

I wisted to one of your petrol pump for the re filling of diesel in my new Hyundai creta. In stead of filling diesel your employee filled petrol.


Location:- Naraina.
Dealer:- Ajit motors

You can contact :- [protected]
Name Manveet Singh

I am consumer of indane with consumer no.cx1882542. My indane agency is Arya gas agency, Mukherjeenagar.The distributer of agency has a sindicate with agency and they are distributing the cylinder of lesser weight, today -30/04/16, I was delivered the cylinder wih gross weight 26.2 kg instead of 30.19 kg. It is not first time when the cylinder of lesser weight was delivered, so you are requested to take strict action against the Gas agency and its supplier.And inform me what action is taken .my email -id is [protected]@gmail.com.

I ranendu biswas consumer no 60175 shyamali gas service bagula nadia wb . My connection has been terminated ( ttv ) from bagula to krishnagar indane sales centre based on my application as my job is transferable job. I go and talk to distributor to receive my ttv. They ask me to submit kyc document freshly such as epic, ration card & aadhaar . I request them voter id is sufficient as identity as well as address proof. My present address proof is agreement paper also with kyc. But the distributor refused to receive. Please make a solution as early as possible . Ttv submission last date 09/05/2016. My contact no . [protected] & e-mail ranendu.[protected]@gmail.Com

I am customer at shri radha govind gas service(Iocl) delhi . My consumer no--3826 (Mahender singh) am rassident at a-140 street no -1 kamal vihar karawal nagar delhi-110094, than i am going to complaint at office land line no so mr narender said this sent to ioc plant same as we given customers so please clarify all that issue & am want to fully explanation in written

My customer no. 130944 . Lpg id :[protected].
My booking no : 237652. Dt.[protected].
I got lpg cyl on[protected] against above booking no & cashmemo no[protected]. Dt 22-04-16.
But i have not yet receive subsidy money in my bank a/c till now. Subsequently yesterday[protected] i got a sms where they said the above mentioned cashmemo has been cancelled due to door close. Which is totally false, because i have already received the cyl .
Now i am worried about getting subsidy money in time. So kindly give my due sub.Money as early as possible.

My wife, mrs. Lathika muraleedharan (Consumer no.3625)-lpgid:[protected] was registered for indane gas with m/s.Chiramel gas agencies (Indane (Lpg distributor), perinjanam, thrissur-680 686 (Tel:[protected]distributors id : 30571474. We had noticed that there is abnormal delay in supplying the gas cylinders after booking i.E. Booking done on 03/12/2015-cylinder delivered on 08/01/2016-35 days, booking done on 12/01/2016-cylinder delivered on 02/03/2016-46 days, booking done on 03/03/2016-cylinder yet not delivered(As on 25/04/2016). Whenever we are enquiring about the delivery the distributor is giving false promises like next week, but delivery will not take place. Also they are not hearing our complaints properly whenever speaking they will disconnect the phone before completion of the conversation. As per our knowledge the delivery of the gas cylinders will be done within 21 days after booking. Please take up our complaint properly with the concerned distributor and see that we will get the cylinders delivered within the stipulated period i.E. Within 21 days.

I booked twice to refill my indane cooking gas in the end of march and at the begining of april. Both the times my booking was cancelled by the distributor ganesh gas gwalior for not giving the aadhar number. I have given my bank details but now he is pressing to give aadhar number else subsidised gas cylinder will not be given by him. My consumer no is 29640 in the name of saroj agrawal. Recently one cylinder is allowed to me on the condition that aadhar number will be submitted by me within 1 month.

Please update me on below complaint raised.

I have already raised a complaint of nandanwan petrol pump at tuljapur .
The people at this pertold pump were drunk and they had hit my husband with bamboo stick without any reason.The exact details are in complaint id :
1264241.
Indian Oil Corporation [IOC] Complaint Status Update [ID: 1264241]

I am waiting for response.

Hi sir,

I am raveendra reddy, customer of indane gas service having id cx327238. I am the customer under namratha gas agency which is located at kukatpally village, hyderabad. I was requested for a refill cylinder on last thursday(04/25/2016) and i got the message like i will get the cylinder in 3-5 days. On saturday(04/23/2016), i went to your branch to enquire about my refill status. They said i will get it on monday(04/25/2016). Today(04/25/2016) i went again to the branch, now they are saying like the refill request is not done yet, they are doing today itself and it will take another 4-5 days to get the cylinder. I don't know what is happening there. If the booking is not confirmed it should have informed to me earlier. Now i don't have second cylinder in my house. The people are working in namrath gas agency are very irresponsible. They won't even listen about our problems. I request you to please take some action on them. Otherwise i am not able to continue with these service what they giving now. Thank you.

Your's sincerely
Raveendra reddy