Indian Oil Corporation [IOC] Complaints & Reviews

I am having Indane gas connection with Surya gas agencies pachalam.consumer number cx16771987. Whenever I book cylinder they take nearly 2 months to deliver it. Also after receiving sms for billing they deliver cylinder after many days. I received following msg on 21st Jan 16."Cash memo [protected] of amount Rs.673.5 generated for booking no. 417406, shall be delivered shortly.Insist for pre-delivery check while receiving refills".but yet to get the cylinder. I doubt these fellows are selling customers cylinder in black market. Kindly investigate.
Regards
Rasanth
Ernakulam

Dear sir,
I am sunetra chatterjee a consumer of
Iocl . I
Want to cancel giveitup subsidy.By mistake i had pressed 0.
Hope you will fulfill my request.
Consumer name- sunetra chatterjee
Consumer no- 638889
Contact no.- [protected]
Email- [protected]@gmail.com
Connection type- domestic
Distributer name- sri sai prasanna agency
Hulimavu, behind icic bank

Sir,
your delivery men are charging with us rs. 20/- for delivery the cylinder. Whenever my wife ask for non giving the extra amount, the men abuse and told " next time you may collect it from our godown" whenever i ask him why he demanding money as it is free of charge. He asked me that they have instruction from his office.

My lpg id is[protected]

Respected Sir,
I wish to inform you that by mistake I pressed give it up option.I want to deactivate give it up subsidy as per details below.
Name-Anupma Gupta D/O Ram prabhaw gupta
mob.[protected],
[protected]@gmail.com
customer no.441
I.D.no.[protected]
Distributor's make-Abhay indane gas service, Munshipura, MAU-275101 code[protected]
I am highly obliged with your kind consideration.
Thanks.

Booking of gas cylinder for Consumer Number [protected] was registered with reference number 230859 on 18.01.2016.SMS received on mobile number[protected] on 19.1.2016 that cash memo [protected] generated for the booking number 230859 and cylinder shall be delivered shortly. The cylinder has not been delivered from the dealer Cooking Gas Agency though eight days have passed.

Not getting any subsidy from last two year
my consumer number is cx6961779 suman goel b-26/1 sainik nagar uttam nagar

Dear sir/madam
Im having indane connection in chennai SOUTH MADRAS AGENCY, MANDAVELI, CHENNAI-600028.for the past two month they are telling, supply is in demand, if you are booking today, you will wait for one month for yur cylinder delivery. otherwise, you should pay here the amount Rs. 675+75= 750/- and to take the cylinder in our godown at your own risk.We will not deliver you at the cylinbder cost of Rs. 675/ for this if we ask why you are bring more money other then the cylinder aCTUAL value, they told that pay rs. 675+75 in our office and get abill to take cylinder in our godown today or wait for one month for our delivery. What is the problem doing there, we dont know or the agenciy will survive the customer much more money . this isa day robbery. kindly enquire the above agency and free flow delivery of cylinder to the customer. without delay.
Expecting your action immediately

thanking -you

S.Ramesh
[protected]

Dear

I still have a problem regarding transaction made online for new Indane gas connection. I tried to register my complaint on [protected] number but unable to do that because of totally uneducated, unprofessional executive sitting there. I called almost 100 times for a single complain in 1 week. They are not giving me solution and hanged up the phone abruptly. they give me 2 complains number regarding my problem but when checked online they are totally fake and doesn't belong to me. They are just wasting the callers time. They even don't know the procedure of online new gas connection.

Please help me in resolving my problem. I am still waiting fo rmy new gas connect for which I already paid online. Please find below details :

Reference No. N160102125484442184071
Consumer Name Ajit kumar singh
Address 304, 4th FLoor, Diamond Estates -6 CBCID Colony, State bank of Hyderabad, Hyder Nagar RANGA REDDY, Telangana, 500085
Your Distributor NAMRATA GAS AGENCY
Status RS
Status Message KYC Processed WL. No -[protected] dt. 02/01/2016. Waitlist Released (04/01/2016 10:57:10.000000).Contact Distributor for SV
KYC No. [protected]
KYC Date [protected]
Waitlist No. [protected]
Waitlist Date [protected]
Multiple Connection Check Cleared
Waitlist Release Status Released
Waitlist Release Date [protected]


Regards
Ajit

Dear

I have made online transaction on 8 Jan 2016 for new domestic gas connection. But I didn't received the connection yet. I visited to concerned gas Agency also but they denied that money has not been transferred from India Oil to Gas agency. I tried to complain about this using customer care number [protected] but they are unable to help me. Customer care hangup the phone every time am asking for the complain number. I called almost 100 Times .

My details:
Reference Number = N160102125484442184071
Date of Birth : 05 Jan 1986
Distributor = NAMRATA GAS AGENCY

Gas agency saying they have not received the amount which I have paid online.
I have the confirm receipt from the Indian Oil . I confirmed from Bank also, there is no problem with that.


Regards
Ajit Singh

Refill is not being supplied to me my consumer no 0006990 with Indane gas distributor sri chandrayan gas distributor hathi bhata Ajmer


Mahadev prasad dhilliwal inside delhi gate near shani dev mandir Ajmer 305001

mobile [protected]

The Devi gas agency Villupuram
am booking on dec-04-2015 but still now not issue the cylinder my number is 33543 in and my village in Nagar my village is rural area the agency is issue the three month once issue the cylinder some quantity do not issue the full booking customer

Booking of gas cylinder for Consumer Number CX 10747600 was registered with reference number 591296 on 30.12.2015.SMS received on mobile number [protected] on 14.1.2016 that cash memo generated for the booking number and cylinder will be delivered shortly. The cylinder has not been delivered from the dealer Cooking Gas Agency though ten days have passed.

Dear Sir
Namaskarams. I am Lekshmi. I am indane customer for 30 years. My consumer number is 20493692. My distributor code is.132972, Anand Gas Agency Krishnancoil Nagercoil 629001. This is not complaint. My problems.

1. After booking I have received cylinder on 15.12.2015. I have paid Rs.728/-.Tilldate (24.1.2016) the subsidy amount not credited to my bank account. (Nearly 40 days passed) Pl check and credit the amount.

2. I have not booked cylinder.But a message came to my mobile that "you have booked a refill on 24.1.2016 with ref number 385777." I wonder how is it possible?I wish to inform you that one cylinder is currently going on and an another one cylinder is available for next turn. How can i book another cylinder? So i request you to kindly please cancel the booking and inform. Again i repeat once again
i have not booked cylinder on 24. 1.2016. Pl check and reply.

Sorry for the inconvenience caused by me. Thanks and regards

R Lekshmi
Nagercoil.

Dear Sir/Madam,

I Nilanjan Dey residing at Flat:7, Skylark Appt, 105B D.H Road, Kol-700008 having LPG Consumer No:CX20439537 am simply getting harrassed by the Refill Boy Mr. Jitendra Singh ([protected]) since last 6 months.
We need approx 5 domestic cylinders per year. As the consumption is significantly low once that Refill Boy had proposed me to deposit all Gas Papers to him & Cylinder will be delivered hassle freely to me by a simple
telephone call to him, but we didn't accept it.
After that every time he is creating harassment to me:-

1)Sometimes he used bad languages over phone.
2)In last booking 2 months ago first he returned the Gas & told me that at Delivery time Flat Caretaker was not available, although I was very much available at that time & there is no access issue with the flat irrespective
of Caretaker availability, then Cylinder was delivered finally 10 days latter.
3)Reg. yesterday booking, as per Gas Dealer:- GAS & GADGETS Feedback cycilder has been already issued & that Refill Boy called me today at 09:00am also as pre-delivery intimation, but latter he told that it was by mistake
& my Cylinder will be delivered on coming Tuesday, which is utterly harassing.

Request your serious intervention in this regards.

Dear Sir,
After Greetings!!!
Subject: - LPG Home delivery not has done by the agency on time.
Sir,
I would like to inform you that on behalf of my father, my father has a LPG connection (Consumer No 65, Mobile no – [protected]) under the agency (Gulmoher Gas Agency Shahkund, Bhagalpur Bihar 813108). This is a Indan Gas agency.
The home delivery system of this Gas agency is very pathetic. Most of the time gas delivery not done by the agency at home.
It’s just an example, the last delivery done by the agency at home in November 2015, now I have booked the gas before 10 days and till the time agency has fail to deliver the gas at home.
Most of the customer of this area collected our LPG at gas godwan, and i think the gas delivery is only authorized at home where the connection registered under home delivery.
Request you to look the above matter and resolve the issue on priority.
Regards
Akhilesh Kumar
Shahkund, Bhagalpur Bihar 813108
Mob - [protected], [protected]

I was booked new lpg connection in indane jayel gas service in thiruvallur on 26.08.2015 and paid Rs.1950 through online.They will not get cylinder to home delivery.So i was cancelled that before they put the connection.But still my refund money not get back and the distributer misbehaved to me.
Registration no: N150720117586102181184
Name priyatharshan son of loganathan
I paid my money in online transaction so i want refund same as online.But that distributer tells come and give request letter.
I was already 3 times goes and meet that irrespect distributer.And i sent request letter to his email address([protected]@gmail.com).
last time that distributer says "what you can to do anything but i dont worry about it and i dont give your money if you want come and wait my cabin with request letter"

email:[protected]@gmail.com, address: 3/994, melandai street, perambakkam, thiruvallur dist
my ac.no:[protected], ifsc code:ioba0003438, branch:perambakkam

I have submitted the bank detail of allahabad bank but distributor are transfering my subsidy to someone's state bank of india. when we go thier for the complaint they are taking no interest to solve out the problems.
please take an immediate action to solve out the problem

Dear Team

Greetings of the day !!

My Aadhar card is not link with my gas connection so i request to you please link my Aadhar number.

My phone no. [protected]

I am 86 years old widow lady my consumer no.is CX[protected] with IOC gas distributor Avantika enterprises Ravan ki Bagichi Ajmer .I booked refill on 20 Jan 2016 and cash memo no [protected] was generated on 21-01.2016 and refill not supplied to me and dealer asked me to take away the cylinder from his company campus and not supplied to me old aged 86 years widow lady.Now the Avantika Enterprises have cancelled the bookiing without any reason cancelled the booking ref.no 206894 on 23.01.2016.kindly arrange to supply refills to my home without any delay


RAMI DEVI LALWANI
PLOT NO 3 STREET NO 5-C HARI OM COLONY, BHIND MILAN SAMAROH STHAL JAWAHAR KI NADI CHANDRA VARDAI NAGAR AJMER 305003

I went to Rajashree Petrol pump, IOC - Rajashree Petroleum  
Petrol Pump
Address: BTM Layout, Bengaluru, Karnataka 560076
Phone:[protected] this evening and wanted full tank for my car. After a while petrol started spilling out and few litres fell on the ground and the operator said it was sensor issue and I was asked to pay for spilled fuel as well. After argument he only discounted Rs. 50.
He didnt give me the complaint book as well when I asked for it.
Please take action. They are making money through an incorrect way.

You may reach out to me at [protected]