Indian Oil Corporation [IOC] Complaints & Reviews

R/sir This is to inform you that, as per the online payment facility for LPG Refill available at your company's site, I had booked for one LPG refill and paid online Rs. 676.50 from SBI internet banking on date 07-12-15. But today when the gas agency's (Kitchen Queen) delivery man came for delivery he asked for the payment in cash. I showed & submitted him the copy of the online payment receipt for LPG refill, but he did'nt agreed. The agency manager also didn't agreed to accept the receipt. He said he will first confirm about the receipt. So, he took back the LPG refill cylinder. So, I wanted to question about your online Gas refill payment facility available, whether it is valid or just shown for advertisement. In case it is valid then pl resolve the issue. My transaction details are as under: Booking ref no.: 901822, Order No.:RF[protected], Consumer ID: [protected], Transaction ref no.:[protected], transaction dt: 07-12-15

Never once in these four years I was able to contact Indane - Sabha Indane Gas Agencies No: 51, Cart Track Road, Maduvinkarai, Guindy, Chennai, Tamil Nadu 600032 The Proprietor Number is [protected], he picks up the call, but no use he will ask us to call the office Numbers. +[protected], 22446271, 22453363, 42696088 will not be picked up the staff as they are so busy. I can hear full rings on all numbers, but they don't pick up and more than that they put the receiver down some time. I have seen many people complaint about this agencies for years in this forum and other, but there is no use as the Indian Oil don't bother about it and the Agency also least bothered about the complaints. Only people like me are the sufferer wasting our time by complaining, when we knew nothing can be done to that agency and their staff improper behavior.

நான் மேலே உள்ள இன்டன் காஸ் ஏஜென்சி மீது IOC இணையத்தளத்தில�...⇄ அவர்கள் சேவை குறித்து புகார் அளித்துள்ளேன் .அனால் அதனால் எந்த பயனும் இல்லாததால் இந்த இணையத்தில் அவர்கள் சேவை மோசமாக உள்ளது என புகார் அளிக்கிறேன், எனவே அவர்கள் மீது நடவடிக்கை எடுக்குமாறு கேட்டுகொள்கிà®...⇄

Consumer no S00838 Agency - Mansarovar Indane, Place- Jaipur I was supplied gas cylinder on 19.11.2015 and the amount of subsidy has not been credited sofar.I contacted the gas agency which says the amount has been given while I have yet to receive.The another answer is- the amount might have gone to other bank account while i have registered only one bank account for the purpose and i was getting subsidy reimbursement in the same account previously.At the same time I have not received subsidy in other bank accounts. Please look into the matter and do the needful Thanks Neel kamal

Hello sir ' My name umesh mani tripathi ngs no. 15211 mai non subsidy cylendr lene nautanwa gas service par gaya tow godam incharge mujhse 1250 rupey dene ko kaha mai virodh kiya to gas cylender na dene ki dhmki di ...kyonki sabhi cylendr nepal suplly kiya ja raha hai ... wo bhi moti rakam leke ...is work par turant action liya jay...

LPG id: 1 [protected] Consumer no. 23733 Yogender Chahal Kindly remove my opt out subsidies I did not give up my subsidy it happened by mistake kindly make it correct. I want subsidy amount in my account, my aadhar already linked with my account Thanks Yogender

Hello Sir /Mam, My name is Ms. Renu B.Singh & my am the customer of Indane Gas Services, Near R.K.M.S. Hospital, Vrindaban U.P. My Gas No. 9276 & I booked my Cylinder on 11/10/2015. & after few days, I got msg delivery. But, I didn't get it. Than I complained to agency, they asked that today you will get it. But now, today is 08/12/2015. Still now, I have no information regarding gas cylinder. I don' t how I got msg of recieving Cylinder. Which I never received. I know that they may be sold out it. This is very wrong that these kind of error is going on under strict rules & regulations.kindly take strict action regarding concerned matter to avoid these kind of errors. Hope for the best. Thank you very much.

Our cylendr is half filled ..there is no gas left in cylender but also it is not empty when checked it contains water ..usually cylender takesaround 40 45 days to become empty but this time it is done in less than 20 ..what should we do now

Sir\Ma'am, There is a high leakage in the gas cylinder when its plastic cap is removed. Further details are as follows: 1. My name: Ashutosh Mishra ([protected]) My address: E-6 GAYATRI NAGAR, RAIPUR (C.G.) My consumer no. LG01302 2. Residence: Raipur 3. Agency: Lalmani Indane Gas Agency There is no response from the agency when called. Kindly replace the cylinder immediately as soon as possible....

To The Authority Concerned Sir, My Application with complete requirements for urgent transfer of gas service from M/S Champadanga Indane to Konnagar Gas Service, Indane acknowledged by their Tarakeswar Unit on 20/11/15 has yielded no result till date in spite of daily followup several times. This has made us seriously affected in daily need of gas service. So, I hereby request to you look into the matter and kindly resolve the matter regarding Gas Transfer of Consumer No. 5396 at the earliest. You can contact me on [protected]@gmail.com or on my mobile no. [protected]. Thank you. (P.S. : Application received by the Local Authorities for the transfer of gas service) Regards, Ajit Kumar Mandal

I have lodged a request to change my lpg gas distributor on 5 Oct'15, but still after two months the request is pending. I have complained on their transparency portal more than three times but still their is no response. I don't understand the reason for delay in change of distributor. I got fed up with distributor and now with Indane.

Sir, I am iocl consumer and i book a cylinder 2 month ago but their are no delivery till the date i continuous follow them and the khan services Near Jhandeywala having phone number is.[protected] &[protected] is saying that it will be delivered in today and tomorrow but they can't delivered it from last 2 month til the date. My register mobile number is [protected] and booking number is CX1669837 with name Arjun singh. Sir please help me as soon as possible because i have manage my cylinder from outsource. Thanx, Arjun Singh.

Presently, the Porompat indane gas distributor of Imphal East Dist. Manipur is now in a standstill position. They are not distributing any refilled lpg to the consumer without acknowledging us. Despite, most of the consumers are fleeing to the GBD agency Of Lamlong Bazar, Imphal East, Manipur.Why such incident is happening to the innocent peoples for the sake of their conflicting situation. Try to resolve the issue or punish those concerns responsible for that.

Consumer name: Kamleshgiri Narshigiri Gosai Cust I'd 09586 LPG I'd[protected] Dear sir/ma'am, Since Sep-2015 I am not getting LPG subsidy on my account, which was successfully updated in my account. Last year even I got the same in my bank account. Till date all of these amt not tranfrd in my account. Thanks and regards Kamleshgiri

I booked refill on dt 18.11.2015 and cash memo generated on dt 21.11.2015 but till date refill not supplied. I called many time and always they told that supply will be deliver very soon. My consumer no is 13713 At Arpit indane gas agency, Bhilwara, Rajasthan Please help Rajesh sharma [protected]

Sir Today i booked lpg cylinder through mobile service but by default i press 0 button nd i withdraw subsidy .I am BPL holder so that subsidy is essential for me .So please retain my lpg subsidy. Seema w/o Guddu Consumer No. CX28797272 Baba indane gas ambedkar nagar U.P

I have booked an IOC refill cylinder on 6.10.2015 vide Consumer No.7704 and registration given by the IOC as 548670. Till date I have issued any cylinder. Now 60 days has elapsed the A& A Gas Agency, Kuzhupilly, Ernakulam Disrict has not given even proper reply in this regard. I tried several time over phone but the telephone is answering switch off.

Dear sir My consumer num is -CX17838814 was not received my subsidy from 10 month.after talking to many persone problem is still awaited.the area manager was not attaned the call.kindly look into the matter and plz do the need full Thanking you

Please refer to my previous complaints No 2373351, 2398189 and 2404827 thereafter no complaint was lodged because of server down. I was advised that your complaint has been redressed and any query sought you may please contact to Phone No.[protected] and[protected]. It is very painful to me that these numbers were never lifted by any body else. I also mailed Pandit Gas Agency regarding your reply, they advised me that no print out is taken out because of non-feeding of data in the computer system.The IOC redressed my complaint routinely but I need actual redressal of my complaint. I am being senior citizen is penalised with two ways viz. (i) monetary and secondary (ii) mentally/physically. I hope that my complaint is to be redressed actually and advise Pandit Gas Agency under advice to me. My customer No.CX21732175.

On 16/11/2015, I made a request for Refill Cylinder in Indane Online Portal with Booking Reference Number – 901367. On 19/11/2015, I received a mail from [protected]@indane.co.in that a Cash Memo has been generated with vide Cash Memo Number – [protected] and Cash Memo Date - 19 Nov, 2015. On 23/11/2015, I again received a mail from [protected]@indane.co.in that a Cash Memo has been generated with vide Cash Memo Number – [protected] and Cash Memo Date - 23 Nov, 2015. On the same day I received another mail stating that my request for Indane Refill has been cancelled. Reason for cancellation of my Refill Request is “Door Closed”. I made a complaint, with Docket No. 2427308, on the same day in Indane Online Portal regarding the same that no delivery man came to deliver any cylinder and there were people in my house and over that I stay in a Residential Complex and the Security Guards and my neighbours also confirmed me that there was no body from Indane. I received a mail from [protected]@indianoil.in on 27/11/2015 with a Reply from Customer Feedback Officer; “The distributor has been instructed to deliver a filled refill to your place immediately..”. On 26/11/2015, I received a mail from [protected]@indane.co.in that a Cash Memo has been generated with vide Cash Memo Number – [protected] and Cash Memo Date - 26 Nov, 2015. On the same day I received another mail stating that my request for Indane Refill has been cancelled. Reason for cancellation of my Refill Request is “Door Closed”. On 30/11/2015, I again made a complaint with Docket No. is 2437072 regarding the same, which I have not got any reply till date. On 30/11/2015, I again received a mail from [protected]@indane.co.in that my request reference number is 901367 has been cancelled because of “Others (Administrative)”. On 01/12/2015, made a request for Indane Refill with request reference number 901442 and still waiting for my refill cylinder. There is a limit for harassment. Consumer Number: 37442. Indane Distributor: DUMDUM GAS SUPPLY AGENCY