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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 270

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W
wass
Nov 20, 2015
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Address: Bangalore, Karnataka, 560102

Its complaint against IOCL petrol pump : SOWBHAGYA AND CO IOCL HSR RINGROAD, HSR LAYOUT, BANGALORE-102 TIN:[protected] PH:25726212 I am the regular costumer of this petrol pump, as this is on the way to my office. I used to fill petrol from this pump and never saw any irregularity. I trusted that they fill correct quantity of petrol. I used to get petrol from one particular petrol point. But from last few weeks i took the petrol from other petrol points of the same petrol points. After this i observed that my bike runs less on the same amount of petrol. I told to my mechanic and he checked that. After some time i filled the petrol from the old petrol point of same petrol pump and my bike was running good distance. then i compared the oil filled by this petrol pump from 2 different points. there was drastic difference in the amount of petrol filled from two different points in same petrol pump. This petrol pump is cheating customers by giving less amount of petrol using unethical means. Please audit this petrol pump and take strict action against the cheaters.
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    Sukura
    from Paradip Garh, Odisha
    Nov 20, 2015
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    I am ajit kumar dash a customer of indane gas.Though i have been being transferred my connection from(iocl) balasore to (hpcl)kesinga, kalahandi on 12/11/2015 having tv no.[protected], the transfer data can not retrieve by entering this tv no. So the agency can not give the connection at kesinga, kalahandi without the data of transfer data. For which i am suffering severely.Kindly help me. Transfer made from trishakti gas agency, nayabazar, balasore, odisha(iocl) & to ambe gas supply, kesinga, kalahandi.Odisha(hpcl)
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      Manishlalwani1992
      from Jobner, Rajasthan
      Nov 20, 2015
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      Address: Pali, Rajasthan, 306401
      Website: indane.co.in/customer-care.php

      I booked my cylinder on 10th of October .. but still is it not delivered. gas connection no is : - 209091 Customer id is 8750 mahesh Amarnani 8751 suresh Amarnani Address : 3 Mahaveer udhyog nagar, sindhi colony, pali, Raj. Contanct no. +[protected], +[protected] cash memo is[protected] i made hundreds of call to them.. but they didn't pick even a single call. please take appropriate action as soon as possible.
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        ravit123
        from Chennai, Tamil Nadu
        Nov 19, 2015
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        Address: Ernakulam, Kerala, 682017
        Website: indian oil domestic gas

        My consumer no. is 42095 and my gas agency is Anand Gas Agencies, Palarivattom, Ernakulam. I booked a refill on 01/10/2015 and the booking no. was 483109. I got sms 45 days later on 14/11/2015 stating that the cash memo has been genetated. But till now (20/11/2015) I have not got the refill. But on 19/11/2015, I got a sms saying that the refill has been delivered! I am a senior citizen aged 70 and cannot go thru this hassle every month. Do you not have any authority over these people? Please help.---t.ravi mob [protected] [protected]@yahoo.com
        Complaint marked as Resolved 
        Verified Support
        Dec 01, 2015
        Indian Oil Corporation [IOC] Customer Care's response
        We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

        IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

        Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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          kanak saurabh
          from Bindki, Uttar Pradesh
          Nov 19, 2015
          Resolved
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          Address: 842005

          I kanak Saurabh customer Number 4509, L P G ID NO.[protected], am a consumer of Adarsh Indane, Hajipur Road, Gannipur, Near Zenith Petrol Pump, Muzaffarpur, Bihar. I booked my Gas Cylinder on dated 09/11/2015 vide Ref. No.428765. More than 10 days has lapsed and cylinder has not delivered yet
          Complaint marked as Resolved 
          Verified Support
          Dec 01, 2015
          Indian Oil Corporation [IOC] Customer Care's response
          We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

          IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

          Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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            P
            Pahar
            from Mumbai, Maharashtra
            Nov 18, 2015
            Resolved
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            Address: New Delhi, Delhi, 110055

            Respected sir This is to inform you that I have booked gas on 9 Nov. Still till date 18 nov i have not got the delivery... Please see into this matter as soon as possible Consumer no is CX18643451 Cash memo no is [protected] Booking no is 436358 I have attached the picture of the agency messages also.
            Complaint marked as Resolved 
            Verified Support
            Dec 01, 2015
            Indian Oil Corporation [IOC] Customer Care's response
            We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

            IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

            Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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              N
              navineasy
              from Pattukkottai, Tamil Nadu
              Nov 18, 2015
              Resolved
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              Address: Coimbatore, Tamil Nadu, 641004

              My indane consumer no is CX 24363085.I have booked a cylinder on 06.10.2015 ref. no. - 850968. It was cancelled due to the distributor mistake. I called them & explained they said book the cylinder once again we will deliver next day. I did the same on 02.11.2015 ref. no. - 862311. After that i regularly called them they said it will deliver today itself regularly. On 17.11.2015 only they said there is no service to your place. They didn't say anything when booking a connection. I want resolve this problem ASAP.
              Complaint marked as Resolved 
              Verified Support
              Dec 01, 2015
              Indian Oil Corporation [IOC] Customer Care's response
              We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

              IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

              Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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                rosebari
                from Kolkata, West Bengal
                Nov 17, 2015
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                Failure to log in with id and password to operate edfs transaction.

                Address: Angul, Odisha

                Dear sir,
                i had received the ID and password to operate edfs transaction for payment to IOCL. BUT the ID and Password shows invalid while login. Kindly reset the ID and password so that we could continue the transaction.

                Regards,
                IBAMS GEO GLOBAL RESOURCES ( IOCL DEALER)
                DEALER CODE - 221147
                SBI BRANCH CODE- 08279...
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                Karan 03
                from Jaipur, Rajasthan
                Nov 17, 2015
                Resolved
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                Address: New Delhi, Delhi, 110068

                I booked new LPG connection of Indian Oil through the gas agency SONA ENTERPRISES A-72/2, MASUDPUR VILLAGE VASANT KUNJ NEW DELHI-110070 vide consumer CX2 9233 521, I have also submitted GIVE UP form in the beginning of month October In spite of my constant affords I am not able to book my LPG connection through sms and when I contact my gas agency I am not getting appropriate reply from them. To coverup their mistake the agency said due to some technical error I am not able to book my correction, but they will do it from their end and the refill cylinder will be deliver to my house shortly, which never happened so far. I am not at all satisfy with my gas agency they way they are handling my case and I am not getting satisfactory reply from them. ASLO WHY INDIAN OIL GIVE AGENCY TO SOME ONE WHO ARE NOT AT ALL AFFICENT AND DO NOT KNOW THEIR JOB RESPONSIBILITY
                Complaint marked as Resolved 
                Verified Support
                Dec 01, 2015
                Indian Oil Corporation [IOC] Customer Care's response
                We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

                IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

                Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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                  manojmishra2802
                  from Indore, Madhya Pradesh
                  Nov 15, 2015
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                  Address: Indore, Madhya Pradesh, 452009

                  Dear sir,
                  my consumer no is 4724, with registered mobile no-[protected], toay i have called many times to book the cylinder but every time its appear like dead there were no voice.either i have tried with other no but same is happenning
                  so i am unable to book my cylinder

                  please resolve this issue and book my no and inform,

                  archana mishra
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                    tushar munjal
                    from New Delhi, Delhi
                    Nov 14, 2015
                    Resolved
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                    Address: 110015
                    Website: www.iocl.com

                    At the time of filling of petrol in my bike the employee charged Rs 600/- but have filled petrol of Rs 500, on arguing he told me that he has filled with full value but actually it was not since he provide the receipts of 500 Rs of filling Petrol in bike and Rs 100/- for filling 2T Mix in some scooter plus the timings for my filling of petrol are different there is 5 minutes of difference on both billings, though my credit card was punched with Rs 600/- at same time, I need this to be treated on priority, Earlier I lodged a complaint but still no response Regards Tushar Munjal [protected]
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.
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                      srinivas kanda
                      from Hyderabad, Telangana
                      Nov 13, 2015
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                      Address: 530018
                      Website: consumer complints

                      Indane gas cylinder delivered to me 29/09/ 2015 through Govardhan gas agency, Marripalem, Visakhapatnam 530018 got emptied after 9 days o[censored]se which i generally get for 40 -45 days, on checking physically i found the remaining part of cylinder is having water instead of gas, i made a complaint to the gas agency on 12/09/2015 who sent the delivery boy for verification who confirmed that there is water inside, the cylinder was weighed and found it is weighing 25 kg instead of 30 kg and the agency has collected Rs 54/-for the gas consumed from me on the the assurance the cylinder will be replaced with a full capacity one. Surprisingly i was asked to pay in full for the new cylinder sent to me today on my refusal to pay full amount, the delivery boy has taken it back .I, therefore, request you to kindly look into this matter and see that i am compensated fully against watr filled cylinder.
                      We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

                      IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

                      Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
                      i am really surprised that you did not jndicate how there is water jnstead of gas inside the cylinder and wherher any action is taken to prevent such incidents in furure and and any action is taken against the erring Indane gas agency!
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                        ankijai
                        from Mumbai, Maharashtra
                        Nov 13, 2015
                        Resolved
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                        Address: 411035
                        Website: www.iocl.com

                        I had raised a complaint vide subject registration no regarding cheating at Petrol pump of indian oil near finolex chowk pimpri on[protected]. For which i was called on to meet in the first week on Nov by Mr. Rishabh. My issue was closely observed with the CCTV camera recording and the people over there were convinced with the genunity of my complaint. They had agreed to revert to my complaint as soon as possible . But till date there is no resolution.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Nov 17, 2015
                        Updated by ankijai
                        No response received till date.
                        We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.
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                          paritosh2015
                          from Kolkata, West Bengal
                          Nov 12, 2015
                          Resolved
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                          Address: Howrah, West Bengal, 700203

                          My consumer no - cx19232479 cash memo no - [protected], booking no -900376 on dated[protected] but till today i havnt received my cylinder .
                          Again i made booking many times and received a message from system that the above mentioned booking with cash memo no ;[protected] has been cancelled with invalid reason .Complained so many times to my distrubuter but they are not taking any think serious ..I have a severe complaint against my distributor. They are not at all concerned about the consumer. These is an serious issue please look on it carefully, and also served us urgently .Now i am clueless what needs to be done. I have a family and if i don't receive my cylinder even after one month then i cannot lead my family and i will suffer from starvation. Now you please justify who will be responsible for my loss of one cylinder . It's my earnest request to you please take necessary action against this distributor and help me in delivering the cylinder on time
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

                          IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

                          Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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                            sicesebi1972%%
                            from Ernakulam, Kerala
                            Nov 10, 2015
                            Resolved
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                            Resolved

                            Address: 688521

                            Very respected sir, my Indane gas consumer number is CX1960155 In the name of chacko sebastian my state is in kerala, location alleppy dist., our gas distributer name is Gurukripa gas services, Avalookunnu P.O. Alappuha. we had booked our cylender on 28/09/2015 gas booking number 271681 still the delivery of gas cylinder is not yet done by the agency, my mother and small kids are suffering a lot . my old mother (87) is in sickbed . please consider this complaint, and hope your prompt action on this subject,
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

                            IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

                            Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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                              prasune john
                              from Bengaluru, Karnataka
                              Nov 10, 2015
                              Resolved
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                              Resolved

                              Address: 560076
                              Website: indane.co.in

                              The indane distributor - Vasant Enterprises, Indranagar is not delivering my gas refill even 13 days after the cash memo was generated. Even I kept on asking the delivery person after the cash memo was generated and they are just refusing to deliver. If I call up the IVRS booking number it says all the bookings till 30/10/2015 are cleared, but I made by booking on 20/10/2015 and I still have not received the refill. Kindly take necessary action for getting the refill delivered - consumer id[protected]
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

                              IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

                              Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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                                H
                                Hsrao
                                from Channapatna, Karnataka
                                Nov 9, 2015
                                Resolved
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                                Resolved

                                Website: IOC

                                I made a complaint against ennar gas service Hyderabad 500062 regarding the mandatory check collecting a sum of rs 40, without actually checking the burners. I wanted to know whether the check was authorised by IOC. MY Complaint was registered against No.2381288. Although a month has elapsed, I am yet hear from the IOC. Kindly expedite reply. Regards H.Seshagirirao. consumer No.62815 Mob: 91 [protected]
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

                                IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

                                Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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                                  Azeem Mohd
                                  from Aligarh, Uttar Pradesh
                                  Nov 7, 2015
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                                  Address: Rampur, Uttar Pradesh, 244925
                                  Website: www.indane.co.in

                                  टांडा गैस सर्विस में बहुत भ्रष्टाचार हो रहा है आप उस पर उचित कानूनी कार्यवाही करने की कृपा करें 1..गैस कनेक्शन के सरकारी रेट से ज़्यादा पैसे वसूलना ( 5756 ) रूपए 2..किसी नेता या अधिकारी का पहुँचने पर कनेक्शन के लिए तो गैस कनेक्शन सरकारी रेट पर देना
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                                    R
                                    Retheesh Ravindran
                                    Nov 7, 2015
                                    Resolved
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                                    Resolved

                                    Address: 690522

                                    Consumerr no. CX27501627, took connection from the present agency on 20.02.15. Transferred my gas connection with HPCL from Kannur, Kerala to Kollam District. Agency name keerthi Indane Services. Purchased 2 cylinders and paid full amount of the cylinder as am getting subsidy through bank account from 2014. My Aadhar card no. is[protected]. As the subsidy is not credited i contact the dealer and they said that it will be cleared in one week. Now it is two months passed. I request you to please pay me the subsidy at the earliest.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Sir,
                                    I had purchased 3 LPG gas cylinders on 03/01/15, 06/02/15, 18/02/15 respectively. My customer no. is CX6625576 and Supplying agency is Gas O Flame, Palace North Gate, Agartala, Tripura. But i did not get the subsidy-money for those three entry. No money was credited in my bank ac for those three booking. Whereas I have received the subsidy-money for my next all bookings. Please take an appropriate step and help me to receive my subsidy money. Please contact me in my contact no.
                                    Sipra Dey
                                    [protected]
                                    [protected]@gmail.com
                                    We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

                                    IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

                                    Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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                                      Basant 77
                                      Nov 6, 2015
                                      Resolved
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                                      Resolved

                                      Address: Udhampur, Jammu and Kashmir
                                      Website: Indianoil corp.

                                      Since the above mentioned dealer did not delivered LPG Gas cylinder at my home address after passing more than six days Being widow.his representative .have not contact me on my telphone number, Distributor Code No.113071 &Telephone No.[protected]

                                      Suresh Kumari
                                      R/o W.No.15 Udhampur
                                      Near Raj Palace
                                      Duda Dhari Ashram Road
                                      Udhampur.
                                      Consumer No 17503086
                                      Mobile No.[protected].
                                      Sep 13, 2017
                                      Complaint marked as Resolved 
                                      by telephonically called me
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

                                      IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

                                      Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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