Dear Sir,
I had booked my LPG refill on Friday[protected] by reference no.[protected], whose payment of Rs. 906.50 is also made on Friday through online mode. and an invoice of Rs. 906.50 was also generated in Saturday against this booking, But refill not delivered.
A new Revise Invoice was generated by the agency on Monday whose value is Rs. 956.50 against the same booking.
On inquiry in the gas agency, the reply was received that the rates have increased since Monday that is why the bill has been revised.
Sir, bring to your notice that both, my booking and payment are two days before the rate hike, so please instruct to agency to reverse the extra charge Rs. 50.00 immediately that has been imposed on me.
Attached herewith the screen shot of massage received from Indane Gas for your ready reference.
Thanking You,
Vivek Shukla
Detail as Under:-
Consumer No :- [protected]
Agency Name :- Shilp Indane
Agency Contact :[protected]
Order reference :[protected] Dtd[protected]
1st Invoice generated on[protected] with DAC no :- 3988 Value 906.50/-
2nd Invoice generated on[protected] with DAC no :- 6846 Value 956.50
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.