Indian Oil Corporation [IOC] Complaints & Reviews

I would like to bring your attention regarding Indane Gas. I had activate give it up subsidy by mistake. Kindly deactivate this.I cannot receive may & june.2015 Subsidy Please see the below details and revert back to me.Consumer name Amar Singh Id no.14857 distributor name.Gurvindra gas agency majitha road Amritsar. pin code143001 punjab.

Sir i could not understand the meaning of giveitup term and without understanding;the giveitupyes sended by me on dated 20 / 6 / 2015 but actually i needy for lpg subsidy; so please allow my lpg subsidy ; consumer name - shyam narayan rai; consumer id[protected]; distributor - - mau gas agency; district - - mau; state - - uttarpradesh - - thanking you

My consumer No is CX1193579 at Anupama Adhoc Sphruthy Gas agency INDANE. I booked my cylinder vide No 388171 through my Regd mobile and accordingly cash memo No [protected] has been generated and I got sms on 04 Jul 2015 on my phone. On 06 Jul 2015 deliver boy along with gas cylinder came to my residence and ask my wife to pay Rs. 710.00. My wife refuse to pay more then the the exact amount. He force to pay the Rs.710.00 otherwise cylinder will not be delivered and also said you can complain to any body I do not care. He behave my wife rudely

The matter has also been informed to my Gas agency on tele No [protected] on 06 Jul 2015, he gave me a Phone No [protected] to contact a person about this and I contact him and assured me to deliver the cylinder by 07 Jul 2015.

But Sir, since my Gas cylinder not delivered.

Sir, May I request to you take it serious nature of matter and issue suitable instruction to Gas agency to take necessary action against the deliver Boy.

Hi, Complain against : Blue Flame Indane Service ( Koperkhairne Navi Mumbai ) As i am older customer of Indane, My usages 2 cylinder in a year but if i am booking for refiling after 6 moths they Block my connection they said before 6 months i have to book for the same but mu usages are less so what i do, second thing they said there have process for unblock connection, first fill the form & give with complete documents second the service engineer come for inception .when he came & didnt check anything & then said i have to pay 70 rs, i asked what u did & why this charges apply . he said its company rule i have to pay . moral of the story why these type of gapes where companies trust on his Agencies persons, they charged without any work & for next he will come again & charged same when connection was old . kub tak aisa chalta rahega, me har baar 6 moths k baad booking karunga or har times ye log bolck karnege fir same process..but is baat k liye maine agencie me call kiya to wo bolte hai its all company rule we have to follow but kisi k paas ye ans nahi tha ki ye inspection ka matlab kya

I am currently the customer of indian gas, my consumer number is 27192, if I call for vishwantha gas agency to claim complaint regarding stove repair, the staff members donot even care to listen to coustmer.and answer in rude manner, even the delivery boy behave in rude manner and ask for extract money on bill amount and behave I harsh, I have question do the stove repair service is provided by ur company are should we have to search for public person? Kindly request to serious action on this vishwanth agency

I applied for new gas connection online on[protected] my registration no. N[protected]. Scs gas agency Hanuamnagarh Town Rajasthan is not releasing gas connection till date, PLZ do needfull & help me. ALOK KAUSHIK HANUMANGARH TOWN

I am a customer in Sundaram Indane Gas Agency Kadakkavoor . My consumer no is SIS 3357 .My name is VENU.S .In all our records the name is VENU.S including subscription voucher and Domestic gas customer card.But in gas agency's online records it is wrongly recorded as Veena .So I can't link the aadhar .So I lost the subsidy.So please correct my name in gas agency's online records .I attached copies of Subscription voucher and Domestic gas customer card.

Against above reference no. , cash memo no. [protected] generated on
[protected]. But till date waiting for delivery of gas.
Kindly look into the matter & arrange prompt delivery without further delay.
Thanking you,
Your's sincerely
Gulshan vir singh
Hig - 714, sector 63, mohali - 160062

Good morning, this is regarding subsidy of cylender, my consumer no is - 36949, i have not received any subsidy after 1 april 2015. When call to gas agecy - shilpa gas agency. They are saying your subsidy is going to another a / c. Plz tell me i have already submited my bank details to agency and aadhar card to subsidt, then how can subsidy transfered in another a / c. Plz chek the same and revert on urjent basis.
Details -
Chandni bharti
E - 121 - b mahavir vihar kanjhawla
A / c details - lakshmi vilas bank ltd
Branch - rohini sec - 7
Ifsc code - lavb0000609
A / c no - [protected]
Contact no bank[protected]
Mobile no - [protected], [protected]

I would like to bring your attention regarding Indane Gas. I had activate give it up subsidy by mistake. Kindly deactivate this. Please see the below details and revert back to me. Consumer Name - Veerpal Singh Consumer No - CX20663424 Distributor - Badgaon Indane Gas Agency District - Saharanpur Uttar Pradesh Distributor Code - 271211

DEACTIVATE MY GIVE UP SUBSIDY Dear Sir / Madam By mistake i have enrolled the "GIVE UP SUBSIDY" option for my LPG connection pertaining Consumer No.: 2561. Request you to deactivate this enrollment, so that i can avail the LPG cylinders in subsidized prices. Below are the my indane LPG Gas connection details: My LPG ID: 3 [protected] Consumer No.: 2561. Consumer Name: BRIJ BIHARI CHOURASIA Distributor Name: Bijawar Indane Regards BRIJ BIHARI CHOURASIA Email: [protected]@gmail.com Mobile: +91-[protected]

Sir i am lpg consumer ' giveitup massage comes on my mobile and without understanding the meaning of giveitup;the same was send on dated 20 / 6 / 15;sir i request;please conntinew my dbtl scheme because i needy for subsidy; consumer name shyam narayan rai ;stae - uttarpradesh ;district - mau; distributor - maugas agency; consumer no - 31852 ; lpg id[protected]

Dear Sir/Mam, We have received cylinder of different Ga scompany, i.e'H.P' by distributor. Vendor boy named :-'Vinod Kumar' from Raj Flame, Dwraka Mor, Delhi has kept Cylinder named 'HP' in our house in the absence of our family.Our Landlord has told him to change this cylinder but he refused telling that the concerned person is knowing him.After then When we called him to change the cylinder and give us indane cylinder he always tells us that he will do the same, but the current scenario is that HP cylinder is with us and he has left his job. Now the new person doesnot take the responsiblity. Now what to do.we have to order two cylinder at a time, but only get 1. Please help us.

hello sir i have a connection in rana gas agency, deoband, distt:saharanpur, zonal:noida, GB NAGAR..i have not changed my account number, but the distributor not giving me any information to about that thing, then tell me what should i do about the agency, and my subsidy transfered to the another account, sir give me information this email [protected]@gmail.com

Hey. I went to fill petrol of rs 100 in my honda activa in new delhi.. the price per litre is 66.62.. they gave me 1.50 litres only.. while the price of 1.50 litre petrll is 66.62+33.31=99.93.. which is not 100.. shot of 07 paise. . When asked for the reason. They answered it is done this way only..they are doing this with every customer.. i have a proff as well attached under my info name-updesh kumar gaba ph no. -[protected]

I am an Indane consumer for the last 10 years. But in the last 5-6 months, i have observed that the delivery boy, who comes to deliver the LPG cylinder at the doorstep, purposely removes the seal while handing over the cylinder. He does this to show that he has removed the seal in front of the customer. The reason of him removing the seal is that it is a duplicate seal. The seal is so loose that it can be easily taken out without damaging the plastic of the seal. I have seen the seal of other cylinders, which are original, that can't be removed without tearing it apart. If i ask the delivery boy not to remove the seal, he starts arguing that he has to check the leakage that’s why he removes the seal and check. Now, when i got the cylinder, i weighed it on the scale. It was 3KGs less than the actual written weight of the gas. This is repeating in last 5-6 months. Every time he argues and removes the seal (fake one) in front of me with the same excuse. This time i refused to accept the gas and asked him to give a cylinder which has proper seal on it. There was one in his cart. I demanded him that particular gas. After lot of fight he gave me that and threatened me that if i want to take cylinder next time, i have to go to distributor. He will not deliver. The actual price of cylinder is Rs740 but he takes Rs770 from everyone. That’s ridiculous, we pay Rs. 30 extra on each cylinder and still I get 3-4 KG less volume that too after lot of fighting. That’s disappointing. My distributor is Adarsh Indane Hajipur Road, R D S College, Muzaffarpur - 842002, Near Zenith Petrol Pump The delivery boy’s name is Manish. I want IOCL to take strict action in this regard. At least stop the fake sealing. I am attaching the picture of the seal.

I have provide my bank details to my lpg distributor and my aadhar no. Is updated with my bank. Despite that i am not getting my due subsidy in my bank account. My distributor says he is help less and can not do any thing for the same. Please look in to it and start my subsidy.

Agency of my lpg is
Kalka gas services, kalka ji new delhi
And gas provider is indane.

Dear. Sir. I'm aloka kundu. Cunsumer no - 250001, attached to. Bhaskar gas agency. Rehabari. Guwahati. Kamrup. Assam. .
Me gas liya 1 month ho gaya lekin mera subsidy ka paisa nehi mila mere bank account pe ab me kiya karo.

Tbjanks

Your fathfully

Aloka kundu.

THE TEN QUESTIONS
Nowadays, some Indane distributors of Siliguri, who are involved in whimsical/haphazard cancellation of the refill bookings, are sending such messages (SMS) to their consumers: ‘Kindly book again or contact your distributor to know the reason of cancellation’.
Here, the following questions arise:
Q.1. Why to book again? What about the ‘cancelled’ booking?
Q.2. Why to go to the distributors’ office? Can’t they message (through SMS) the ‘reason of cancellation’?
Q.3. If the consumers have to go to the distributors every time the booking cancels, then what remains the benefit of mobile booking (IVRS/SMS) system?
Q.4. Before the inception of the ‘mobile booking system’, the consumers used to go to the distributors’ offices for booking and those bookings never cancelled. So, the previous system was more ‘consumer friendly’ than the present one. Then, why not bring back the previous system, so that the consumers should not have to contact the distributors again and again.
Q.5. The distributors should make ‘public’ the ‘reasons for cancellation’. It can be messaged through SMS. Why to call the consumers at their offices? It losses the very purpose of mobile booking system (IVRS/SMS)!
Q.6. Actually, the distributors cancels the bookings of some of their consumers, just to ‘facilitate’ OUT OF TURN delivery to their ‘distributor friendly’ consumers. These consumers are of 2 types:
(a) Those consumers who pay TIPS to the delivery boys/men at the time of Home Delivery, thus saving the distributor’s ‘commission’ that they might have to pay to their delivery boys/men. This amounts to ‘illegal saving’ by the distributors.
(b) Those consumers who ‘take it from the godown’(Godown Delivery), thus saving Rs.20/-per refill cylinder which should actually be ‘discounted’ to the consumers who ‘take it from the godown’.
For example, let us assume that a distributor has 10, 000 consumers. Out of them, 5000 consumers take the refill cylinder from the godown. Here, the distributor ‘saves’ in 2 ways:
(a)By not ‘discounting’ the consumers: @ Rs.20/- per refill = 5000 x 20 = Rs.1, 00, 000.(Rupees one lakh ) every month.
(B)By saving the ‘carriage’ (transportation) which they would have to expend during Home Delivery.
Thus, (a) + (b) amount to ILLEGAL PROFITTING.
Q.7. These are the REASONS behind frequent cancellation of bookings of those ‘unfriendly’ consumers who either: (a) Do not pay TIPS to the delivery boys/men at Home Delivery or (b) Do not agree to ‘take it from the godown’.
Q.8. So, these are the actual ‘reasons of cancellation’ which the distributors CANNOT disclose in PUBLIC. That is why; they are calling the ‘cancelled consumers’ to their offices, just ‘to negotiate’ over the REASONS mentioned above, and nothing else!
Q.9. Otherwise, what are the REASONS that they cannot disclose them?
Q.10. Are those REASONS detrimental to the UNITY and INTEGRITY of India? If not, why don’t they make them PUBLIC?
THE MESSAGE OF THE DISTRIBUTORS IS CLEAR: EITHER YOU PAY THE TIPS or TAKE IT FROM THE GODOWN or FACE CANCELLATION OF BOOKING!

JAGO GRAHAK JAGO!

Dear. Sir. My name is aloka kundu. Cansumer no. 250001, attached to bhaskar gas agency. Rehabari, guwahati, dist. Kamrup metro, assam. My subsidy amount not received from ioc. To my bank account.


Help me - - what kind of information provide you please tell me sir.