Indian Oil Corporation [IOC] Complaints & Reviews

I have Honda Unicorn 160 CB BS4 bike and his fuel tank capacity is 12 ltr as per manual and customer care of Honda. Today morning 0820 hrs I reached SERGAM PERTROLIUM SERVICES, at TUKUM, CHANDRAPUR, MAHARASHTRA 442404 petrol pump for filling petrol and that time I said to petrolwala "do full tank''. He start machine show me 0 (zero) on the dashboard then filling the tank after that he fill up 14.57 ltr petrol in my above mentioned bike that its fuel tank capacity is only 12 ltrs. That time i am confused because bike not totally dry or showing reserved.

I asked to petrolwala or manager of petrol pump that time he said your (my) bike tank capacity is 16 ltrs. Then I comeback to home and find bike manual and check in there mentioned clearly 12 ltr capacity then I chacked online, talk to Honda Customer care, Showrooms bike technician.

Honda Customer care after 12 ltr 1 ltr buffer for security reason but not 3 to 4 ltr. and technician also agreed that. but petrol pump staff and manager and owner not accepted that. petrolwala said bike capacity is 15 to 16 ltr Honda and technician told false.

I request to you that take the proper action against the above mentioned petrol pump.

date 26/02/2022 time 08:23:47 hrs
Online complaint request no.[protected]
txn no. [protected]
invoic no. 1049856
rate : 109.82
volume : 14:57 Ltr (bike fuel tank capacity : 12 ltrs)
amt : 1600.07 inr
my mail id is [protected]@gmail.com

Restricted timing for lpg delivery by women welfare association, HVF Estate, Avadi, Chennai-054. The time for LPG delivery is between 9:00 to 13:30. Which is difficult for working class customer. The arrogant behaviour of staffs and delay in LPG distribution for online paid customers. Please address the issue.

Indane Gas — REPLACE FAULTY REGULATOR
Jyotiranjan Patra
Jeypore, Koraput, Odisha
25/02/2022
I am INDANE GAS Company' s costumer having connection no.[protected] on 29/10/2020 in M/S JEYPORE INDANE GAS, JEYPORE, KORAPUT, ODISHA. My regulator got faulty after new cylinder connection on 23/02/2022 and presently its not working and on switch off stage there was gas leakage. I went to M/S JEYPORE INDANE GAS, JEYPORE,...

For late delivery of gas cylinder on booking of customer I'd CX29931332

I have booked a domestic gas cylinder vide Reference Number[protected] dated 20/02/2022 at 9:50am I have Online payment of this order through my Google pay. Amount 920.50 .50 deducted from my bank account but I have not received any confirmation or any Transaction Successful reference number. My Consumer Number is [protected] and Gas Agency Name is soral Indane gas station area kota rajasthan
It is requested that please refunded the deducted amount of Rs. 920.50 to my my bank account. I shall be highly thankful to you.

Most of the time, particular employee is hot there in Air filling station. When we ask to manager, simply there is no resource to air filling. Please make sure to follow Indian Oil policies in this petrol bunk.

Dear Team,

I tried to book my cylinder online/through IVR and SMS, but I am not able to book. I am getting a message that "refill order can not be created as open order already exists for the consumer".

My Consumer Number is [protected]
RelationShip Id [protected]
Distributor details - Gajanana Enterprises
Indane Distributor, 30-B, 16th main road, 4th block, Koramangala, Bangalore - 560034
Distributor Code - [protected]

Please resolve my problem.

Thanks & regards,
Arun Raj
[protected]

I have booked my cylinder on 12022022 on[protected] the invoice has been generated but still today I haven't received the cylinder so I request you to look into the matter.secondly whenever we make call to the distributor they didn't received the call also. My customer no is [protected]

I made a lpg booking through Indane app on 11/02/2022 and till date 21/02/2022 not received my cylinder. I called the agency they are saying they will not deliver the cylinder as they are not our primary distributor, but as per app we can select the nearest distributor for booking. So if they don't want to give service and deliver why they are not cancelling the order, but instead they invoice the order.
Consumer Number- A04623
Booking No.[protected]

Dear IOC team, have booked refil cyclinder on 16.02.2022 - Cons No [protected] and paid amount thru online on the same date and registered with Ref No.[protected]. received a msg from IOC as Refil expected delivery: 2 days. But as of 20.02.2022 refil was not received. Request IOC team to interfere.

Thanks
Ravikumar
Cons No [protected]

I went to IOCL company owned outlet on 19th Feb, around 9:45 Pm, at Raninagar Jalpaiguri, West Bengal. but Staff there is very rude & forced to have Power plus quality which is 5+ rupees costlier. I have heard this malpractice of that outlet from others too. In night. I challenged them & asked to fill normal petrol priced at 105. Then they given the normal petrol. BUT used bullying attitude & Wrong language. It is damaging IOCLs image due to those staffs wrong practices. Please let me know, how would you stop this wrong practice.

There is no air from last 2 months. They tell it doesn't work

No reward points were added to my reward account. No bill was was given by salesman. No complaint book was available it was denied by salesman. Staff behaviour was not good.

Delivery boy having miss behaving to me he talk rudely nd argue with me in a bad manner nd he have not weight machine nd he charge extra rupees to me for delivery.yesterday he come 2 my house he dnt have weight machine so i refuse to cylinder then he tlk so rudely
Plz do something

Kindly refer invoice numbers[protected] dtd 12/12/2021 and[protected] dtd 08/01/2022 of Vijay Gas Service, Coimbatore-641025.Subsidy not received for the above invoices

Iam from tiruvallur district sevvapet I booked lpg in last Sunday right now iam not received lpg agency name sree Srinivasa gas service no response worst customer service so many times I ask him he will tell load not come worst customer service

I had a LPG cylinder delivered. The seal looks alright and authentic.The gross weight is aprox. 26.2 kg. The weight should be 29.7 kg.
The LPG cylinder is unused with the seal intact.

Hi Team,

My Father in Law expried suddenly due to Covid last year, his family owns a IOC petrol pump, I am not getting access to ownership papers of petrol pump as my Father in law extended family is not sharing it with me.

I need help for following things
a. Identify ownership of petrol pump
b. Transfer the ownership of petrol pump in my wife name in case my Father in law was proprietor or partner to the pump

This bunk always sale only power petrol... Why ordinary petrol not sale..They said only power petrol is supply... please take necessary steps to provide ordinary petrol also in this bunk..

I fill 60 rupees petrol at Indian Oil petrol pump in Humnabad i ask for Bhim upi or QR Scan or paytm phone pay, google pay, or account no for paying through YONO Transaction, But he said if you don't have hardcash than you don't come they made public harshment. sir my point is ... is it fair such company not doing digital activity.