Indian Oil Corporation [IOC] Complaints & Reviews

sir, i had submitted regarding my change of address to my distributor BALASORE GAS AGENCY and duly received by them on 25.04.2015 but the dealer is not giving me delivery of cyllinders to my changed address on the plea that the address given by me comes under commercial use but i had mentioned that my address is above MAA ELECTRICALS, indira gandhi marg balasore in the house of sri dn mohanty and delivered my cyllinder at issan nagar, central school square, balasore in the house of sri dn mohanty and my repeated requests to the dealer has not yielded any result. plz do the needful iinto the matter so that the cyllinder is delivered to me to my changed address. my consumer no is A16320 THANKS

While connecting gas regulator to the newly supplied LPG cylinder the gas started leaking which continued forcing us to disconnect and close the valve. Kindly get the cylinder replaced as it is not possible to operate. Also the cylinder is very old and fully corroded. The present cylinder dangerous to operate and may cause fire. Please take action at the earliest. I had tried consumer complain ph. no.[protected] but straight reply repeatedly coming is that you can not process. Pl. help in replacement.

SIR, I AM R.DEVI, IOC CONSUMER NO : CX 18145301, MY ADAR CARD NO :[protected], GAS AGENCY KALARANI GAS AGENCY, ALANDUR CHENNAI-16, ALREADY SUMIT TO ADAR AND BANK DETAILS AND SUMMIT BANK ALSO BUT NOT SEND MONEY TO MY BANK ACCOUNT, 4 SYLINDER BUY READY, NOT SEND MONEY MY BANK, MY BANK ACCOUNT NO: IOB -A/C [protected], ST.THOMAS MOUNT BRANCH, CHENNAI.16. I ASKED THE GAS AGENCY, THEY ASK ME TO CHEK THE BANK, THE BANK TOLD ASK ME TO ASK THE IOC, WHAT HAPPEND MY MONEY. SEND ME DETAILS MY MOBILE, [protected].

Sir my name is deepa verma. I have apply for a new connection and that is clerear to release me whose reference no./ Registration no: is N150525103077171730021 . Sir my husband is a 80% handicapped in a car accident. I already have a hoto plte(chulaha). But obhrai gas distributor manager is forcing me to buy also hot plate, . I can not afford it. Kindly provide me that new connection without buy hot plate. I shall be very thankful to you. Thank you sir Deepa Verma Meerut 1023/1, madhav puram, meerut 250002 Mob. [protected]

I HAVE BOOKED WITH PANAKKAL GAS AGENCY KUNNAMKULAM ON 7TH APRIL, 2015. 52 DAYS ELAPSED. THEY DIDN, T DELIVER THE GAS UPTO THIS TIME. WHEN ASKED THEY TOLD IT WILL TAKE TWO MONTHS TIME TO GET THE REFILLED GAS CYLINDER.WE HAVE TWO CYLINDERS, BOTH ARE EMPLY. PLEASE LOOK INTO THE MATTER URGENTLY. MY CONSUMER NO 3808 NAME: T M SASIDHARAN PHONE [protected]

We booked our gas 6th of April.and we didn't got yet it is the regular routine of our gas agency they never supplied in correct time .please help our agency name is sreevalsam Kadachira.our customer no 3086.we have two cylender two is empty very pethatic service even I have Dout they selling in black

HI i have purchased diesel 200 ltrs for farmaing usage i found that it more smells like kerosene mixed and upon visual inspection in transparent glass looks blue it shows that the diesel is having mixed distrabutable kerosene oil which comes to blue couloured THIS IS THE INFORMATION SUBMITTED CONSIDERING THE NECESSARY ACTION WILL BE TAKEN FOR BETTER QUALITY MATERIAL AND THE SUBCIDY MONEY FOR KEROSENE IS UTILISED IN FALSE MANNER CAN BE CONTROLLED. HOPE FOR NECESSARY ACTION TO BE TAKEN CITIZEN OF INDIA CAN PRODUCE BILL AND FUEL PURCHASED YESTERDAY the petrol pump details are as under BANSHI FILLING STATION VILLAGE ASJOL MEHASANA BECHRAJI ROAD, TALUKA BECHRAJI JILLA MEHASANA STATE GUJARAT

Sir; Satyanarayan mour & co.IOC distrubotor.Simlaguri.Po- Barpeta Road .Dist- Barpeta ( Assam). This distributor provide low quality/ mixup diesel during 1st week of every month .eg 2nd day of every month.kindly take necessary action . instrument is not available in this distributor to measure the quality of fuel. Thanks.

I have booked for a cylinder through Pooja Gas on[protected] as ref.no. 579935 and on 15-05-15 I have received a message on my phone showing "Cash memo [protected] generated for booking
no. 579935, shall be delivered shortly.You can handover your AADHAR card Xerox along with
Form-2 to Delivery boy " but up to 19-05-15 I waited for the cylinder and by 4:30 pm I went to Pooja Gas ( Edappally ) to enquire about this cash memo .. they said the message was mistakenly forwarded so on the same day I have registered a complaint in Indane feed back form ( on line ) as docket no.2138768 then up to 25-05-15 I have repeated the same as docket nos. 2143626, 2150761, 2152007 & 2153946. In Indane reply mails they have mentioned that they have instructed the distributor to supply the refill cylinder as earliest, but sorry to say that up to 27-05-15 evening I didn't received my cylinder.

Respected Officer, For the last 8 to 10 months, it has become a normal practice that cooking gas cylinders are delivered unless 1 or 2 complaints are booked against them and that delivery too after 28 to 30 days from booking date. The porters are arrogant and argues on demands of extra tips. What is the solution to this and how and when ?? Same this month, already 22 days had passed and still cylinder is undelivered and over the phone Distri. said booking cancelled; whereas, online details are "Cash memo generated" with refill booking no. 900322. The distri. promised delivery in next 2 days on 25/May/2015 which they didn't keep. Now I do not have enough fuel left in my last-second cylinder. Please, help me by taking necessary actions as URGENT and arrange to smooth delivery of the cooking gas cylinder from now on. My other details are as following: Consumer Number : KD 24291 Distributor Name : Karco Distributor Thanking you in anticipation, Yours faithfully, T Banerjee

I am Rejithamol KR D/o Mr KA Raman, Kochanencheril House Palluruthy PO, Cochin 682006, My father applied for getting Second gas cylinder on 04 May 2015 Our consumer No is 14727 my agencies name is Aiswyarya Gas Agencies Kazhuthumuttu Thoppumpady, cochin-05 my agencies phone no[protected].Our second gas cylinder not passed yet now.reason for that recordically We have two gas cylinder now.we are not applied before for second gas cylinder we will just applied on 04 May 2015.I will get a receipt received at the time of new gas connection. they will shows only one Cylinder.we are not applied before second Gas cylinder.how they passed second gas cylinder in my Father Name ? who applied second gas cylinder my father Name? Which Consumer Number.? if that true agency and IOCL liable for shows the proof of passing the second Gas cylinder document. Where is that ? My Contact No is [protected] and [protected].

Booked a cylinder refill 51 days back at "Anugraha indane services" at muvattupuzha on 6/4/2015. Even after contacting them on phone several times. We even told them that we are going to register a complaint to which they did not deem a response was necessary. It's also brought to your notice that they never give us a bill for the actual amount and the distributor is collecting any amount as they like. Your are requested to look into this matter and affect supply as necessary. M. T. Joseph - [protected] Customer number cx15163419

Dear Sir, I AM KANTI DEVI consumer of IOCL. I HAVE ALREADY OPTED OUT OF SUBSIDY. STATUS SCHMOPT SUCCESS FULLY EXECUTED. I DONOT WISE TO HAVE MY NAME PUT IN SCROLL OF HONOUR OF OBTANING OUT OF SUBSIDY. I BE APOLOGIES TO MY UNINTENTIONAL ERROR .HOPE YOU WILL FULL FILL MY REQUESR.AND RESTART SUBSIDY IN MY CONSUMER NO. CONSUMER NO. CX11554825 LPG ID[protected] DISTRIBUTER NAME. KARTAHAN INDANE GRAMIN VITRAK, LALGANG.VAISHALI . CONSUMER NAME .KANTI DEVI VILL. FATEHABAD BORHAN, SARAI VAISHALI TYPE OF CONNECTION . DOMESTICK MOB. NO. 0 [protected] 0 [protected]

Dear Team, My consumer number is CX11544717 in the name of Rajnish Ranjan (address: 302, shridi sai appartment, club road, ranchi) and I have logged a request (558689) for refilling on 20th May, still waiting for it. I have escalated the issue with area manager (Meera) and office manager (Mr. sinha) but there is no ETR. I have received a call from a person (Ravi [protected]) and he has asked that why you are complaining for it, also used abusive language and threaten for life. I don't know why such person are existing in customer service and making the customers unhappy also ruining the image of Indraprastha gas agency. I request you to please take corrective action and replace my connection with new agency. I always faced the delay response (please check my previous delivery dates). Regards Rajnish [protected]

Dated:-18.04.15 Ref:- Name:- DIBYENDU DAS Consumer no.- CX2182523. LPG ID:[protected] Distributor Name:- SARENGA GAS AGENCY Location:- SANKRAIL, Howrah Sub:- Intimation that Subsidy amount not found and Not Credit in my bank a/cs of APRIL months. Dear Sir This is for your information that I did not received subsidy amount of LPG Gas (Indane) since past few APRIL-15 after the cylinder delivered. And till now not credit subsidy amount in my Bank account. I have fulfilled all the formalities even two times but there's no response.

Dear Sir, My consumer number is 15639 and dependent on Hi Flame Indane Agency, phase-IX, Mohali, S.A.S.Nagar, Punjab.The sealed cylinders supplied to me, have been found leaking as a general trend. This not only causes inconvenience to user when the cylnder is found leaking at the nick of the moment, but poses serious safety hazard. It may kindly be ensured that all cylinders are thoroughly checked against leakage before supplyng to consumers. Regards Col (Retd) P.Sharma [protected] [protected]@yahoo.co.in

Me Dr. Amit Saha booked a cylinder on 27. 04. 2015 through SMS booking registration. I get ref no 247968. My consumer ID is B 11500. After one month I did not received my booked cylinder till the date. My distributor is M/S Baba Loknath Gas Service, P.O.- Dinhata, Dist- Cooch Behar, W. Bengal.PIN 736135. PH no[protected].

Dear sir, I am an gas consumer in Bikaner SUHB Ltd .Sir i have submitted my Non addhar application form for gas subsidy in Dec. 2014 with my bank account details with supported documents at Bikaner S U H B ltd.and after that i got two gas cylinders on booking but i havent recieved any subsidy in my bank account till date(Advance subsidy and two installments of booking ).Sir i went to my gas distributors office ad asked them to update my bank account no but they are unable to update or modify my bank account no. sir i am feeling very disappointed with my problem of not receiving gas subsidy.sir i request to you please look into this matter and resolve my problem.If my bank details is not updated then please update that so i can recieve my gas subsidy. Thanking You My bank details as under below Bank No. Oriental bank of Commerce Account No- [protected] IFSC code - ORBC0100082 Consumer No- 09965 LPG Id[protected] Name - NityaNand Address- M-8-B railway colony near railway hospital lalgarh, bikaner(Rajasthan) pin 334004 mobile [protected]

Sir, I surrendered my Indane gas connection No T04812 linked to Konnagar Gas Service in Feb'12 and shifted to Bangalore.I again returned to Konnagarand got fresh connection andI was allotted fresh Consumer No 26282 in May 2013.to my surprise I noticed that today when I wanted to registered my log in account afresh with my name MukherjeePR, my email address is not accepted saying that it is already registered with them for my old consumer no.It is therefore requested that my email address be accepted for my log in account for the present consumer no 26282 as my earlier consumer no T08412 as already surrendered and as such is obsolete.

Sir/Madam, With due respect I want to say that I had applied the new connection of Indane gas online but when I visited the distributor then they told me that I have to send the hard copy of my documents to the office, but while filling up the online form there were nothing written like that and due to this they are not providing me the new connection. They are charging Rs. 5030/- for single connection. So kindly help me out and provide me the new connection of Indane gas services. Reference No. N150501156439101715145 Application Date [protected] Your Distributor EUREKA GAS SERVICE, Dehradun Status Message KYC Processed WL. No -[protected] dt. 02/05/2015. Waitlist Released(03/05/2015 11:10:55.000000). Contact Distributor for SV KYC No. [protected] KYC Date [protected] Waitlist No. [protected] Waitlist Date [protected] Dedup Status Duplicate Waitlist Release Status Dedup Suspect Waitlist Release Date [protected] Thanking you. Vinod Kumar DOB- 25/04/1983 mo-[protected]