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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 313

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A
ashokchougule
from Kagal, Maharashtra
May 5, 2015
Resolved
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Resolved

Address: Kolhapur, Maharashtra

Dear Sir/Madam, Please note that we are regular customer of Indane LPG GAS as per booking we are booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection. Name : Annaso Balu Chougule Consumer No. : 12150 (LPG ID :[protected]. I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Or kindly advise me what i have to do next to deactivate "opt out of subsidy" In your website there is no option to revert it back. So please deactivate from out of subsidy. Thank you. Mob:- [protected]
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2015
Indian Oil Corporation [IOC] Customer Care's response We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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    G
    Garala Jaysukhlal L.
    from Pune, Maharashtra
    May 5, 2015
    Resolved
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    Resolved

    Address: Rajkot, Gujarat

    Sir, Please change my Bank account from HDFC bank Rajkot(A/c No: [protected]) to State Bank of India - Aadhaar Enabled Banking account, 150-Feet ring road Rajkot – A/c Holder Name:Garala Jaysukhlal L., A/c No: [protected], Aadhaar No:[protected], and kindly reverse the remittance of failed subsidy amount = 172.51 + 568 Rs = 740.51 Rs as early as possible. The afore-mentioned HDFC account is cancelled due to the insufficiency of funds, Kindly condone the error and regularize my State bank of India savings account for all fund transfers as early as possible. Yours Truly Garala Jaysukhlal L. [protected]
    +1 photos
    Complaint marked as Resolved 
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Verified Support
    Jun 01, 2015
    Indian Oil Corporation [IOC] Customer Care's response     We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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      A
      amitkhettry
      from Kolkata, West Bengal
      May 5, 2015
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      Address: Kolkata, West Bengal

      I have visited Chirantani Gas Agency P-3, Bangur Avenue, Block C, kolkata-55 and submitted my application SL no 69 DT 27.02.2015 and had to visit several times and all the documents were submitted. Now the dealer is not proving the gas and demanding 6300 for the gas and not providing the break up. We told that we just need the gas and does not want any accessories but he told that we would not provide the gas with out accessories . The person is harassing us and does not listen to us . I want to know that is it necessary to buy the assessors if you just need a gas. Name : Amit Khettry Phone no [protected] Email : amit.[protected]@gmail.com
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        K
        Khan AK
        May 5, 2015
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        Sir/Madam I have booked the cylinder on 24/04/2015 through the following consumer no. KI5122 and booking no 260728. But I haven't got the dilevery yet. So, I request you to take a quick action on this. [protected]@gmail.com Mob.[protected] Thankyou
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          P
          pramod4357
          May 5, 2015
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          Address: Howrah, West Bengal

          Consumer No. 15451A ID[protected] Name : PRAMOD SHARMA Address: 7, Chintamoni Dey Road, 1St. Floor, HOWRAH-711101, West Bengal. Bokking No. 802579 Dt. 06/04/15 Massage received on 23/04/15 Cash memo [protected] generated for booking no. 802579, shall be delivered shortly. You can handover your AADHAR card Xerox along with form -2 to delivert boy. But no deliver cylinder up till no attend my call by distributer Howrah Gash service please see the above matter Thanks & regards Pramod Sharma Mob. +91 [protected]
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            A
            Appu Mahendra
            from Mumbai, Maharashtra
            May 5, 2015
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            Delivery boys asking extra charges for cylinder delivery.

            Address: Coimbatore, Tamil Nadu

            Dear sir They are demanding Rs. 49 extra. If i ask why, they are telling as transport charge + my salary. I refused to pay the extra money. So the delivery man told he will not deliver the cylinder and come my office take the cylinder. Help me solve this. Is this extra transport charge and salary in your policy? If yes please explain me. Other wise explain your distributor. Regards, R. Palanisamy consumer No. 24410 Mob. [protected] distributor:...
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            S
            sonisarwesh
            from Delhi, Delhi
            May 5, 2015
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            Sir, My Consumer ID is CX[protected]AGENCY-GEMINI ENTERPRISES, NAJAFGARH, DELHI). The gas cylinder has been delivered since a month ago, but the amount of subsidy has not received in my bank account. I have already linked my AADHAR (i.e.[protected] from gas agency and bank account number. Submitted for further action at your end at the earliest please. (SARWESH KUMAR SONI)
            +1 photos
            Jul 13, 2018
            Complaint marked as Resolved 
            Resolved
            May 13, 2015
            Updated by sonisarwesh             The amount of subsidy is still awaited after a long times.
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              S
              Sankar135
              May 5, 2015
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              Address: Chennai, Tamil Nadu

              Hi, My name is Sankara Rao Talari. I have applied the Indane gas connection in chennai. The following are the agency details Indane gas Agency Name: Trilok Gas Agency. Applied Date: 26th March 2015. Location: Adyar. State: Tamil Nadu. I have paid 5800 for the new connection, While paying the money they said they can able to arrange with in one week but till now there is no response from the agency. I was trying to reach them but not pickup the calls. They were cheating the people and collecting the amount(Includes Regulator, pipe, Stove, gas cylinders) but they are not providing the regulator which is very mandatory thing to get the new connection. Please guide me to proceed further.
              May 05, 2015
              Updated by Sankar135               i will be available through this number [protected]
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                M
                Mithilesh_singh
                from New Delhi, Delhi
                May 4, 2015
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                Address: New Delhi, Delhi

                Hi All, I am facing issue with my GAS subsidy, I have updated my AADHAR number with two bank (AXIS and HDFC). Firstly I linked the AADHAR with AXIS bank and Indane gas agency pull the record from their and transferring the subsidy in my AXIS bank account but I want this subsidy in HDFC bank and they are not updating.. Please check below information which I have communicated to Indane person. I have linked my Aadhaar Number[protected] to Axis(Acc N. [protected]) and HDFC Bank(Acc N. [protected]) but my amount is beigned transferred in Axis bank and I would like to request you to please update the record and transfer the subsidy amount in my HDFC bank. Please help to update the record and transfer subsidy in HDFC Bank(Acc N. [protected]). IFSC Code : HDFC0000651 HDFC Bank Acc N. : [protected]
                View replies
                I am following up with Mr Raj, below is email ID.


                To: [protected]@indianoil.in
                CC: [protected]@gmail.com


                They are not providing their team email ID or any escalation email ID where we can raise our concerns, please help in it as well and arrange the Indane team email ID and top person email ID as well so that I can get in touch with those members.
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                  S
                  sarakhavas
                  from Gurgaon, Haryana
                  May 4, 2015
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                  Sir, I S.Zakir Hussain Travelling witH my family from Gulberga to Harapanahalli on 02.05.2015 Via Bijapur round about 1:30 PM i entered the bunk and waited for 30 min in Q and one of the worker started living & filling the local vehical . When i asked to the owner he started scolding me that ur making rowdisum here go and stand in the Q ur not suppose to ask me any quesions & his worker come and hit me to my head & the catch me and supported his worker & worker told to bring bamboo to hit me & my car .When all this was going on, the other customers came and saved me & then he filled my car with diesel & came to Golgumbaz, i called police control room & complaint againest them.Sir pls take action againest them.My Mobile Number- [protected] & Mail id - zakir.[protected]@gmail.com
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    U
                    Umesh Ch. Joshi
                    from Delhi, Delhi
                    May 4, 2015
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                    Address: Nainital, Uttarakhand

                    Dear Sir, In am the consumer of India Gas Service and my consumer no. is 16810. I have booked my refill cylinder on 25.04.2015 but still we have not received any refill. When I am calling the Agency (Kathgodam Gas Agency) then tey are saying that "we will deliver the cylinder on tomorrow" but till today we have not received the same & we are facing so many problem in cooking the food. Kindly help us in this matter & please instruct to Agency that no delay in future for same.
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                      K
                      kn milli
                      from Mumbai, Maharashtra
                      May 4, 2015
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                      Dear Sir/Madam My Consumer no. is 12845 and indane gas distributor name is Anuska gas at Nerul in navi mumbai. I booked a cylinder on 13th April 2015 with ref no of 231344 but till date i.e 4 May 2015 it has not been delivered.l used to call anushka gas for non delivery of gas cylinder and their simple excuses and usual answered that they don't have boys to deliver today it will be delivered tomorrow or within two /three days etc etc but they never deliver in time.so my request is that the concerned authority should look into the matter seriously that the said distributor is not capable to deliver consumer's satisfaction and their services may be terminated with immediate effect or issue a warning letter with review their services periodically, otherwise their services towards people of the nation will be remained chaltahai. attitude. kn milli
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                        S
                        sudais
                        from Chengam, Tamil Nadu
                        May 4, 2015
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                        Address: Vellore, Tamil Nadu

                        Sir, Delivery man asking more delivery charges instead of 5 or 10. They asking Rs.20/- to Rs.25/- its too much strugle to pay. Already in the bill Indane cust has billed such as amt with gas subsidy. Again we are giving by happily Rs.10/- but they roughly telling & talking with ladies to give the amount.
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                          M
                          M.U. Manish
                          from Mumbai, Maharashtra
                          May 4, 2015
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                          Address: Bangalore, Karnataka

                          Consumer no. cx10157823 I have raised a complaint on toll free number one week back still no response.complaint no is 2093283. I have booked a cylinder on 10th April 2015 and till date it is not delivered i.e 4 May 2015 .I keep calling Gajanan enterprise Bangalore but they never deliver though they tell it will get delivered today every time.
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                            B
                            badal yadav
                            from Dumka, Jharkhand
                            May 4, 2015
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                            Address: Dhanbad, Jharkhand

                            dear sir my consumrr no. is CX5994174.i applied for cylinder delivery by your messaging services on 10-4-15.a cash memo generated on 29-4-15. on the same day I got msg that your cyli has delivered but I didn't get any cylinder till now.the banj subsidy has also transfered to my bank account today but still I didn get cylinder. this seems my cylinder has deli to other dear one of agency owner. I m facing big problem without cylinder. so u r requested to look into the matter.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              R
                              ruchirao
                              from Gurgaon, Haryana
                              May 3, 2015
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                              Address: Bhopal, Madhya Pradesh

                              Dear sir Mera cylinder 15 year.se address per deliverd nahi hota hai, agency se lene par bhi delivery charge lete hai . Please helP. Agency name-BHEE CO -OP SOCIETY LTD Consumer no-BHEE5908 Distributor code-169878 Prem verma M-[protected]...
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                                A
                                am_9135
                                May 3, 2015
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                                Address: Patna, Bihar

                                Dear Sir, I am RAMANAND MAHTO a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- RAMANAND MAHTO CONSUMER LPG ID- 3 [protected] CONSUMER NO -CX15087240 Contact No.- [protected] [protected]@gmail.com Connection type- Domestic Distributer Name-M/s Maharani Enterprises Distributor code-177143 Distributor Address-Rampur lane, Patna-800006 Distributor Phone-[protected]
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                                  S
                                  sunilpriyask4
                                  May 2, 2015
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                                  Address: Patna, Bihar

                                  My consumer No. is 2071. I booked my cylinder on 21.03.2015. But Dewanti gas service has not delivered my cylinder. Again I booked my cylinder on 19.04.2015. Dewanti gas service generate cash memo No. [protected]. But again Distributor Dewanti gas service has not delivered cylinder till date & cancelled my booking order. My cylinder is empty. Cooking of food is stop. So please take necessary action against distributor Dewanti gas service, west boring canal road, Patna.
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  Cylinder delivery status is very bad.
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                                    V
                                    vinit kumar dwivedi
                                    from Mumbai, Maharashtra
                                    May 2, 2015
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                                    my gas no. is 32453 of SACCHI GAS AGENCY, KANPUR against LPG ID NO. is[protected], I have delivered one subsidy cylinder in the month of March'2015, in the year[protected] and at present one cylinder delivered on 18-04-15 for the year[protected], but both the delivered cylinders subsidy has not been credited in my account S.B.I. Sisamau Bazar Kanpur till date. Kindly look in to the system, otherwise the case will be filed in consumer forum kanpur
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                                      S
                                      SINGHVK5219
                                      from Kolkata, West Bengal
                                      May 2, 2015
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                                      Address: Patna, Bihar

                                      Sir/Madam, My consumer no. is CX15904513 & Distributors Name is Saheed Ganesh Inden. I booked for Gas Ref.900192 dated 16.03.2015, Cancelled of my Booking last month. After that I booked another Ref. 900245 Dated. 08.04.2015 . I have not received till Date 2.05.15. I have to face many problems, so plz short out my problem. Thanks
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