Indian Oil Corporation [IOC] Complaints & Reviews

Sub: Non delivery and delay of LPG Indane Sir, I have booked LPG Indane on 06.04.2015 vide booking no 732543. But still as on 02.05.2015 not yet supplied the LPG Gas cylinder. And its happening again and again for months. My Indane distributor BARANAGAR GAS SERVICE 44/51 B.T. Road Kolkata-700050, phone no[protected]address as per IOC website: Godown 121, NEOGIPARA LANEBARANAGAR, KOLKATA 700060 Distt North 24 paraganas..emailid: gas.[protected]@rediffmail.com)( Name of Proprietor : Subhas Mondal) I am facing lot of trouble from last November 2014. Like booked on 12.11.2014 delivered on 20.01.2015…or..booked ON 27.1.2015 delivered ON 24.2.2015…OR..booked on 01.03.2015 delivered on 01.04.2015. Why such delivery delays please let me know. I have told them several times but the delivery delay occurring repeatedly time after time. My Details Customer No: 19280 T.N. Ghosh 4R/1D GOUR SUNDAR SETH LANE, FLAT NO: 101, KOLKATA-700050 (M)[protected], (L)[protected] LPG ID:[protected] Sir, as per Govt. circular all formalities done on 31.12.2014. Sir, when other Indane distributor delivered LPG within 10 days why we are facing this problem. Please let me know or take needed actions. Thanks, T N GHOSH [protected]@GMAIL.COM (M)[protected], (L)[protected]

Sir. my customer no. is 10280, and keerti indane services is (distributer code.4986273) our supplier. i booked for my cooking gas and got booking ref.no.293275.on dated 27/02/2015. next day onwards i called the agency for delivery.most of the time not geting them by phone if luckly gets simply says saturday will do the delivery. i dont know in which year which month which saturday they will deliver. in this year i got one cylinder only in january.today also i noticed thier delivery vehicle delivers to my nighbours. i asked the driver for my cylinder he said he dont know ask to the agency.i called them symply the guy who picked the phone lied that they are not doing delivery to any body today .its truely an insulting because then too the delivery van was within my visiblity.i dont know what i have to do, afterall i am a woman. Thanks and Regards.

Hi Support, It is very strange for me that today at 10:13 am I got message on my phone that your cylinder is delivered against your memo but actually it is not get delivered I don't know what's the matter. Please act upon my complaint asap. Cash memo no:[protected] LPG ID:[protected] My Gas Agency: Ludhiana Gas Agency, Gurudwara Kalgidhar road, Amar singh complex Dealer Phone no :[protected] Thanks

I have phoned Sukba Gas Agency from last two weeks. They are replying that they donot have stocks. Let phone next week or some times next day like that. Why there is no availabilty or no stock or is it artificial crisis made by sukba and/or indane combindingly. Mrityunjoy NEHU, SHillong

Dear sir I Murlidhar Singh consumer no-CX21349066 has transfer my Gas connection from Malkapuram Vizag to Sri Sainath Indane, Plot No-30, shop no-4, VUDA Nagar Visakhapatnam on[protected] on same day booked for refill got conformation massage on my mobile no- [protected] that consumer no[protected] is register with ref no-593799.After 11 days I got massage on same mobile that your ref booking ref no-[protected] stand cancelled please contact to your distributor or book again.I have visited to my distributor to know the reason and he tolled me that address is wrong and he made correction on his system with promise that i will get my cylinder within two days time.At the same time on[protected] i got massage on my mobile no-[protected] that your consumer no cx21349066 is register with ref no-599451.after one day i got massage on same mobile that cash memo [protected] generated for booking no 599451. I had waited till[protected] and visited to distributor office was half stutter i ask the reason for again late.he reply that today is Holiday.I will not give any reply today.now on[protected] at around 0800 hrs again i got a massage on my mobile no-[protected] that your ref no-599451 stand cancelled kindly book again or contact your distributor to know reason. Sir my humble request to you that please look in to this matter.Why It is happening's.I am not having enough time to visit again and again to distributor.even I will be away from my home how can my wife visit lick this.Sir it is not posible for her. Thanks and regards Murlidhar Singh Email - [protected]@yahoo.com mobile-[protected]..

Dear Sir, I am Durgesh kumar Sharma a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- Durgesh kumar sharma CONSUMER NO 16928 Contact No.- [protected] Email- [protected]@gmail.com Connection type- Domestic Distributer Name Shuklaganj gas service SHUKLAGANJ UNNAO UP (209861)

LPG ID: 3 [protected]Consumer No.: CX10347252Consumer Name: AMIYA . RANJANA Distributor Code: 125496 Distributor Name: SRI SAILA GAS SERVICE I placed the request for refill of the LPG on 7th April, its been more than 20 days, I did not receive any update. When I logged in to check online to my surprise the service status showed deactivated. I am very disappointed with the service provided my my Distributor. When I call them no one answers the call and hence no update. Please see to it and get it resolved asap.else will have to escalate to the higher management. Please contact me at [protected]...Awaiting for the reply...

Dear sir I had deposit Rs. 598 on 14/03/2015 at Ram Gas Service, Jhajjar Road Bahadurgarh, Haryana, and gone there after one week to collect the cylinder but they said gas is finished. I again went there next week now they said you are too late please meet our owner. I went there twice but no one meet me. Kindly do the needfull. Regards Ajitpal Singh Consumer no 19105 Lpg I.D no [protected] CuCustoer no [protected] Mobile no- [protected] E-mail :- [protected]@yahoo.com

Dear Sir / Madam I am Shobha Bisht having Connection with Indane Gas Services, consumer number - CX[protected] just to inform that i am not receiving for the month of March and April. Kindly revert with solution ASAP rgds Shobha Bisht [protected]

My name is - Ajoy Kumar Mullick, Aadhaar No.[protected] Disributor - Kalkaji Gas Service, Kalkaji, New Delhi 110 019 Customer no. 11569. I received Indane gas on 11 April 2015. Subsidy amount not received in my bank account till date. Helpline[protected] informs subsidy already paid. Please let me know to which Bank Account has the payment been made. I wish to follow up. Thanks, A. K. Mullick Email - [protected]@rediffmail.com Mobile - 0 [protected]

Dear Sir, I'm form Gulaothi Distt. Bulandshahr I've a Problem for Gass My Gass Not Deliver booking after 45 days nd Distributor told me I collect gas from godwon after 15 days so my req. I've no gas in home plzz solve my problem. Shubham Singhal Gulaothi Mob. No.- [protected], [protected] [protected]

I Satish Bansal R/o K-4/6 GF Model Town Delhi-9. I am facing a problem wherein I am receiving messages from INDANE stating that I have booked Gas with consumer no.16266. I have not booked any gas & the mentioned consumer no. is not registered in my name. I have raised this concern with all the Indane Gas Agency in my area but they have different names registered with them with the same consumer no. & are unable to provide any solution. The...

Sir/Ma'am My consumer number is CX7928569 and I had booked cylinder on 14 April 2015 with ref. No. 388101. After some days on 22 April 2015 I got the message that the cylinder has been delivered against cash memo no. [protected] BUT we have not got the cylinder. Again I booked cylinder and this time its showing fresh booking with reference number 391159. That means the delivery boy has illegally delivered my cylinder to some one else. Please see the issue. Thank you for your kind attention. Regards Kavita

To Dated[protected] The Area Officer Indian Oil Corporation Ltd (M.D.) Indian Area Officer, SPL-1297, Sitapura Industrial Area, Goner Road Jaipur Rajasthan-22 Subject: Complaint against M/s Govind Gas Service Alwar ( Rajasthan) Sir, With respect my consumer No. 19592 domestic LPG I.D.[protected]. I was booked gas Cylinder on dated[protected] vide against reference No. 222102. In this regarded shown massage on my mob. No. [protected] booking for consumer No. 19592 is (registered with reference No. 222102) and massage again received on dated[protected] cash memo No. [protected] generated for booking shall be delivered shortly and now again received a massage on dated[protected] booking reference No. 222102 cancelled. Today I contract with Gas agency they have not satisfied answer and not solved my problem, You are requested to registered my complaint due to harassment various time, and necessary action may please be taken against M/s Govind Gas Service alwar( Rajasthan - 301001‎) Phone No[protected], so that he cannot harsh in future Thanking You, Yours faith fully, (HAZARI LAL MEENA ) Out Side Delhi Gate Meena Pari Alwar Cons No. 19592 Ph N0 [protected] Copy To 1. Rajasthan State Office, Indian Oil Bhawan, Indian Oil Corporation Ltd.(M.D.), Ashok Chowk, Near Radha Swamy Satsang Bhawan, Adarsh Nagar, Jaipur - 302004 Mr. Subodh Dakwale Rajasthan[protected] email: [protected]@ indianoil.co.in 2. Area Manager Mr. Sanjib Biswas Indian Oil Corporation Ltd. (M.D.) Indene Area Office, SPL-1297, Sitapur Industrial Area, Goner Road, Jaipur – 22 (Rajasthan) [protected]@indianoil.in 3. D.M. Indian Oil Corporation Ltd., Indian Oil Bhawan, Ist Floor, Ashok Chowk, Adarsh Nagar, JAIPUR302004. [protected]@indianoil.co.in 4. M/s Govind Gas Service alwar( Rajasthan - 301001‎) [protected]@gmail.com

Dear Sir, I DEBABRATA SAHOO, COSUMER NO.[protected](25696) having an account on your esteem organization since 4 years. I had transfer my account from Kolkata to Odisha, but my residence area agency( NTPC emps con. Trift (cr), Co-operative society ltd.) Refused to give me the connection on above this agency due to i am not NTPC employee. Please allow to give me the connection at above agency for suitable to conveyance to my residence. Thanks and grateful to you for needful any action. Regards, Debabrata Sahoo Cos.no.[protected](25696) Mobile No.-[protected]

I am a customer of Indane gas Lpg Connection No.24072, I lived at rawa village from where Siwal Khas is 7 kms, I and a lot of customer of our village and many customer of another village fetch cylinder from Siwal Khas at our expance, whereas to deliver cylinder is responsibility or distributor, The distributor is violating of consumer rights, please look into this matter and take legal and departmental action, From LPG Gas connection No.24072, email [protected]@gmail.com, Mobile No. [protected]

I had booked gas refill vide booking reference no.285300 dated 23 April 015. The cash memo(No.[protected] dated 23 April 015) SMS received on 23 April 015. But Till i have not received gas at home. I have call many times to agency(ROHIT GAS AGENCY SHAHJAHANPUR-242001) but they r not giving proper answer. Also last 3-4 times personally went to agency office but no result comes out. Plz takes suitable action on it.

Dear Sir/ Madam I am Deepak Walia My Cust No. CX21459326 and agency name is Bhooshan Indane Mundka New Delhi 110041, yesterday i had received my refill but it was delived on charge of Rs 621/- i declare that i have not submitted Bank account details to Gas agency. As per my information Govt of India has not incread price of Gas and even Govt of India has not issued any notification that if a customer does not submit bank account detail than refill will deliver on Rs 621/-. Now i have below Question :- 1. Why i had received refill on Rs 621/- on case Memo [protected]. 2. If Govt of India has issued any notification on this please provide send Scan copy. 3. if it had done by mistake than please clear how access payment will be refund to me. Thanks Deepak Walia [protected]

Vendor of Vaishali Enterprizes, Danapur, Patna, Bihar forcely taking more money than voucher bill. He taken Rs. 750.00 in place of Rs. 733.39 today against voucher/bill no.[protected] from consumer no. 4050 . After objection he threatened the consumer to him and denied to deliver the cylinder. After taking Rs. 750.00, he delivered cylinder. The aforesaid vendor is taking more money forcely from almost all cosumer. No action is taken by agency and no complaint is registered by the agency against the consumer.

Hello team, I want to register complaint against my gas agency. Every time I book cylinder and I don't get my cylinder on time and I got the message on my phone that my cylinder has been delivered to someone else. My gas agency is supreme enterprises located at Vivek Vihar. Agencies Telephone no.[protected] Please look into the matter. Thanks and Regards, Ishwar saran pathak [protected]