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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 314

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D
durgesh kumar sharma72756
from Delhi, Delhi
May 1, 2015
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Address: Unnao, Uttar Pradesh

Dear Sir, I am Durgesh kumar Sharma a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- Durgesh kumar sharma CONSUMER NO 16928 Contact No.- [protected] Email- [protected]@gmail.com Connection type- Domestic Distributer Name Shuklaganj gas service SHUKLAGANJ UNNAO UP (209861)
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Dear Sir/Madam,
Please note that I am a regular customer of Indane LPG GAS as per booking I am booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection. Name : RANJIT KUMAR SINHA, GAS Consumer No. :08740.Distributor - M/s.APEX INDANE GAS AGENCY. I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Or kindly advise me what i have to do next to deactivate "opt out of subsidy" In your website there is no option to revert it back.
Thank you.
From
RANJIT KUMAR SINHA
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    krity_ranjan
    from Bengaluru, Karnataka
    May 1, 2015
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    LPG ID: 3 [protected]Consumer No.: CX10347252Consumer Name: AMIYA . RANJANA Distributor Code: 125496 Distributor Name: SRI SAILA GAS SERVICE I placed the request for refill of the LPG on 7th April, its been more than 20 days, I did not receive any update. When I logged in to check online to my surprise the service status showed deactivated. I am very disappointed with the service provided my my Distributor. When I call them no one answers the call and hence no update. Please see to it and get it resolved asap.else will have to escalate to the higher management. Please contact me at [protected]...Awaiting for the reply...
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      Ajit Nara
      from Mumbai, Maharashtra
      May 1, 2015
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      Address: Jhajjar, Haryana

      Dear sir I had deposit Rs. 598 on 14/03/2015 at Ram Gas Service, Jhajjar Road Bahadurgarh, Haryana, and gone there after one week to collect the cylinder but they said gas is finished. I again went there next week now they said you are too late please meet our owner. I went there twice but no one meet me. Kindly do the needfull. Regards Ajitpal Singh Consumer no 19105 Lpg I.D no [protected] CuCustoer no [protected] Mobile no- [protected] E-mail :- [protected]@yahoo.com
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        Shobha Patni 89
        May 1, 2015
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        Address: Champawat, Uttarakhand

        Dear Sir / Madam I am Shobha Bisht having Connection with Indane Gas Services, consumer number - CX[protected] just to inform that i am not receiving for the month of March and April. Kindly revert with solution ASAP rgds Shobha Bisht [protected]
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          A. K. Mullick
          from Delhi, Delhi
          May 1, 2015
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          Address: New Delhi, Delhi

          My name is - Ajoy Kumar Mullick, Aadhaar No.[protected] Disributor - Kalkaji Gas Service, Kalkaji, New Delhi 110 019 Customer no. 11569. I received Indane gas on 11 April 2015. Subsidy amount not received in my bank account till date. Helpline[protected] informs subsidy already paid. Please let me know to which Bank Account has the payment been made. I wish to follow up. Thanks, A. K. Mullick Email - [protected]@rediffmail.com Mobile - 0 [protected]
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            001Shubham
            from Noida, Uttar Pradesh
            May 1, 2015
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            Address: Bulandshahr, Uttar Pradesh

            Dear Sir, I'm form Gulaothi Distt. Bulandshahr I've a Problem for Gass My Gass Not Deliver booking after 45 days nd Distributor told me I collect gas from godwon after 15 days so my req. I've no gas in home plzz solve my problem. Shubham Singhal Gulaothi Mob. No.- [protected], [protected] [protected]
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              satishbansal56
              from Gurgaon, Haryana
              May 1, 2015
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              Fake gas booking vide consumer no 16266

              Address: New Delhi, Delhi

              I Satish Bansal R/o K-4/6 GF Model Town Delhi-9. I am facing a problem wherein I am receiving messages from INDANE stating that I have booked Gas with consumer no.16266. I have not booked any gas & the mentioned consumer no. is not registered in my name. I have raised this concern with all the Indane Gas Agency in my area but they have different names registered with them with the same consumer no. & are unable to provide any solution. The...
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              kavitanagpal
              from New Delhi, Delhi
              May 1, 2015
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              Address: New Delhi, Delhi

              Sir/Ma'am My consumer number is CX7928569 and I had booked cylinder on 14 April 2015 with ref. No. 388101. After some days on 22 April 2015 I got the message that the cylinder has been delivered against cash memo no. [protected] BUT we have not got the cylinder. Again I booked cylinder and this time its showing fresh booking with reference number 391159. That means the delivery boy has illegally delivered my cylinder to some one else. Please see the issue. Thank you for your kind attention. Regards Kavita
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                H
                Hazarilal Meena
                from Gurgaon, Haryana
                May 1, 2015
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                Address: Alwar, Rajasthan

                To Dated[protected] The Area Officer Indian Oil Corporation Ltd (M.D.) Indian Area Officer, SPL-1297, Sitapura Industrial Area, Goner Road Jaipur Rajasthan-22 Subject: Complaint against M/s Govind Gas Service Alwar ( Rajasthan) Sir, With respect my consumer No. 19592 domestic LPG I.D.[protected]. I was booked gas Cylinder on dated[protected] vide against reference No. 222102. In this regarded shown massage on my mob. No. [protected] booking for consumer No. 19592 is (registered with reference No. 222102) and massage again received on dated[protected] cash memo No. [protected] generated for booking shall be delivered shortly and now again received a massage on dated[protected] booking reference No. 222102 cancelled. Today I contract with Gas agency they have not satisfied answer and not solved my problem, You are requested to registered my complaint due to harassment various time, and necessary action may please be taken against M/s Govind Gas Service alwar( Rajasthan - 301001‎) Phone No[protected], so that he cannot harsh in future Thanking You, Yours faith fully, (HAZARI LAL MEENA ) Out Side Delhi Gate Meena Pari Alwar Cons No. 19592 Ph N0 [protected] Copy To 1. Rajasthan State Office, Indian Oil Bhawan, Indian Oil Corporation Ltd.(M.D.), Ashok Chowk, Near Radha Swamy Satsang Bhawan, Adarsh Nagar, Jaipur - 302004 Mr. Subodh Dakwale Rajasthan[protected] email: [protected]@ indianoil.co.in 2. Area Manager Mr. Sanjib Biswas Indian Oil Corporation Ltd. (M.D.) Indene Area Office, SPL-1297, Sitapur Industrial Area, Goner Road, Jaipur – 22 (Rajasthan) [protected]@indianoil.in 3. D.M. Indian Oil Corporation Ltd., Indian Oil Bhawan, Ist Floor, Ashok Chowk, Adarsh Nagar, JAIPUR302004. [protected]@indianoil.co.in 4. M/s Govind Gas Service alwar( Rajasthan - 301001‎) [protected]@gmail.com
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                  D
                  debabrata82
                  from Mumbai, Maharashtra
                  Apr 30, 2015
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                  Dear Sir, I DEBABRATA SAHOO, COSUMER NO.[protected](25696) having an account on your esteem organization since 4 years. I had transfer my account from Kolkata to Odisha, but my residence area agency( NTPC emps con. Trift (cr), Co-operative society ltd.) Refused to give me the connection on above this agency due to i am not NTPC employee. Please allow to give me the connection at above agency for suitable to conveyance to my residence. Thanks and grateful to you for needful any action. Regards, Debabrata Sahoo Cos.no.[protected](25696) Mobile No.-[protected]
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                    S
                    Sonikayadav84
                    Apr 30, 2015
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                    Address: Meerut, Uttar Pradesh

                    I am a customer of Indane gas Lpg Connection No.24072, I lived at rawa village from where Siwal Khas is 7 kms, I and a lot of customer of our village and many customer of another village fetch cylinder from Siwal Khas at our expance, whereas to deliver cylinder is responsibility or distributor, The distributor is violating of consumer rights, please look into this matter and take legal and departmental action, From LPG Gas connection No.24072, email [protected]@gmail.com, Mobile No. [protected]
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                      prabhakar789
                      from Mumbai, Maharashtra
                      Apr 30, 2015
                      Resolved
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                      Resolved

                      Address: Shahjahanpur, Uttar Pradesh

                      I had booked gas refill vide booking reference no.285300 dated 23 April 015. The cash memo(No.[protected] dated 23 April 015) SMS received on 23 April 015. But Till i have not received gas at home. I have call many times to agency(ROHIT GAS AGENCY SHAHJAHANPUR-242001) but they r not giving proper answer. Also last 3-4 times personally went to agency office but no result comes out. Plz takes suitable action on it.
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                      Complaint marked as Resolved 
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 01, 2015
                      Indian Oil Corporation [IOC] Customer Care's response
                      We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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                        DeepakWalia77
                        from Delhi, Delhi
                        Apr 30, 2015
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                        Address: New Delhi, Delhi

                        Dear Sir/ Madam I am Deepak Walia My Cust No. CX21459326 and agency name is Bhooshan Indane Mundka New Delhi 110041, yesterday i had received my refill but it was delived on charge of Rs 621/- i declare that i have not submitted Bank account details to Gas agency. As per my information Govt of India has not incread price of Gas and even Govt of India has not issued any notification that if a customer does not submit bank account detail than refill will deliver on Rs 621/-. Now i have below Question :- 1. Why i had received refill on Rs 621/- on case Memo [protected]. 2. If Govt of India has issued any notification on this please provide send Scan copy. 3. if it had done by mistake than please clear how access payment will be refund to me. Thanks Deepak Walia [protected]
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                          ganpati 6
                          from Kolkata, West Bengal
                          Apr 29, 2015
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                          Address: Patna, Bihar

                          Vendor of Vaishali Enterprizes, Danapur, Patna, Bihar forcely taking more money than voucher bill. He taken Rs. 750.00 in place of Rs. 733.39 today against voucher/bill no.[protected] from consumer no. 4050 . After objection he threatened the consumer to him and denied to deliver the cylinder. After taking Rs. 750.00, he delivered cylinder. The aforesaid vendor is taking more money forcely from almost all cosumer. No action is taken by agency and no complaint is registered by the agency against the consumer.
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                            Ap260491
                            from delhi, Delhi
                            Apr 29, 2015
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                            Resolved

                            Address: New Delhi, Delhi

                            Hello team, I want to register complaint against my gas agency. Every time I book cylinder and I don't get my cylinder on time and I got the message on my phone that my cylinder has been delivered to someone else. My gas agency is supreme enterprises located at Vivek Vihar. Agencies Telephone no.[protected] Please look into the matter. Thanks and Regards, Ishwar saran pathak [protected]
                            Complaint marked as Resolved 
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 01, 2015
                            Indian Oil Corporation [IOC] Customer Care's response
                            We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in
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                              maharom
                              from Bengaluru, Karnataka
                              Apr 29, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              my consumer no 47340 name maharam ali i was book 08/04/2015 my gas refrence no 257108 i call customer care & told me your gas allredy delyverd 18/04/2015 subsidy tansfer in your bank account but i have not resived aneysubsidy& cylender
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                                deb3000
                                from Delhi, Delhi
                                Apr 29, 2015
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                                Address: Bardhaman, West Bengal

                                Sir/Madam Sir, I, Debashish Mandal residing 3/9, Suryasen Street, Durgapur-13. I am holding gas connection from Akash Gas, Srinagar Pallly Durgapur-13 with Consumer No. CX601992. I have booked a gas on[protected] vide Booking reference No.439099. I checked on automatic booking facility (IVRS of IOCL) on[protected] and was informed that our Indane Distributor has cleared all booking upto [protected] but till date I have not received any gas cylinder. This is not a single time problem but regular problem we are facing from last so many years. I have made complaint also for same last time but same problem we are facing again. This is completely harassment for consumer and I would like to bring this in a limelight. Request you to please do proper investigation for the same. I am sure something is wrong going on there which is unethical practice. . Thanking you, Yours faithfully, Debashish Mandal.Mobile No. [protected]
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  neeraj26jan
                                  from Mumbai, Maharashtra
                                  Apr 29, 2015
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                                  Address: Deoghar, Jharkhand

                                  Hi, I have booked a refill cylinder request on[protected] and till the date there is no response or status of my booking number "239052". Ever I can not see any update for this booking number on Booking history area on their portal (http://indane.co.in/order_idea.php). Its weird and frustrating. I have contacted my local indane vendor (Shivam Indane) and they are saying since last 1 week that they will deliver it in 2 days but till now no delivery. I have contacted customer care service "[protected]" and they are saying they can not see any booking status after[protected]. I have given my booking number "239052" and asked to check it's status but they are not able to tell me the status of this booking number so my question is whom should I contact in this regard because I am now also not able to book other request because when I try to book a new request systems denied and says "Your booking is already exist in IVRS System. Your Booking No. is 239052 and Booking Date is 15 Apr, 2015 13:41:14". Please find the below details and solve my problem: State: Jharkhand District: Deoghar City / Town: Deoghar Distributor: SHIVAM INDANE Distributor Contact:[protected] Consumer No.: 1458 Consumer Name: AMIT KUMAR Regards, Amit Kumar
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                                    gunjango
                                    from Hyderabad, Telangana
                                    Apr 29, 2015
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                                    Address: Bangalore, Karnataka

                                    KK indane gas Agency in Bellandur Bangalore is a very corrupt agency. I have order refills 2 times since January 2015, its been 2 months since then but the agency does not deliver the cylinder. When I check the status, it shows that the cylinder has already been delivered. Whereas, I have not received any cylinder. Even while taking the connection the distributor forced us to pay a bribe of 5000 Rs, this was in April 2014. In last 1 year we have received only 2 cylinders from the agency.
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                                      Arun ak3
                                      Apr 29, 2015
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                                      Dear Sir, I am ARUN KUMAR a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- ARUN KUMAR CONSUMER LPG ID 3 [protected] CONSUMER NO CX14185162 Contact No.- [protected] [protected]@gmail.com Connection type- Domestic Distributer Name MAHA LUXMI INDANE GAS SARVICE, Distributor Address 433/8, NEW COLONY MADANPURI ROAD, Opposite Luxmi Bazar Distributor Phone [protected],[protected]
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