Indian Oil Corporation [IOC] Complaints & Reviews

Dear Indane customer team, I am not clear about the subsidy amout i am getting paid after each refill, also after IVR the services are degraded like anything, i got a filled cylinder nearly after one month of IVR booking. Kindly let me know about the same. Customer Id CX 6998701, OM Viom Gas agency, Kamothe, Navi mumbai. Name Jatin Dave registered mobile no : [protected]

Dear Sir, With reference to my aforesaid consumer no I beg to state that my connection was surprisingly transferred from Abhijit Enterprise, Khardaha to M S Sodepur Indane at Ghola, Sodepur without any prior intimation to me . I am residing at Uttarayan Apartment, Rahara Khardaha and my present age is 65 and I am staying alone in my residence. M S Sodepur Indane at Ghola Sodepur is far away from my residence .At the age of 65 it is not possible for me to reach there in case of any emergency . I went and requested them for transferring back my connection at my old distributor, but they have refused to do that. I therefore request you to kindly arrange the transfer my connection at my old distributor Abhijit Enterprise Khardaha. Thanking you, Nini Saha [protected]

I HAVE INDANE GAS D.B. CONNECTION M/S SHASTRI NAGAR GAS SERVICE, SHOP[ NO 20 .RAM NAGAR .JAIPUR COUNSUMER NO S.N.16067 .SV NO =0004287DATED 04.05.2006 .DELAR CODE[protected] IN MY NAME;MADHU SUDAN SHARMA .PLOT NO D-2. MUKUND -NIKETAN AMBA-BARI JAIPUR -PIN CODE-302039 .MOBILE NO [protected]. EMAIL :[protected]@gmail.com

My Name is Ashokbhai A Kadiya . my consumerno is CX4891540. I booked my sylender on dated 06/04/2015 booking ref. No 900286. Cash memo generated on dated 15/04/2015 no. [protected] But not received sylender till thisdate. When i go to agency they said company bokeed sylender and generate cash memo but not give sylender so theydon't dievered sylender . when i called company tollfree number they take my complaint two times and said complaint was sucssesfully lounched but when ti asked them about complaint number they said number not generated and cut my call s please take action and deliver my sylender.

Sir/ Madam, I had submitted the transfer paper to RATHWA GAS AGENCY, Subhanpura, Vadodara from Shree Narshighkrupa agency, Vadodara dated 30.03.2015 but till date neither they registered my transfer in their system nor providing refill Gas Cylinder whereas i had visited their more than 5 times but no proper response from them. They just assured and no action has been taken till date. Even they are not lifting the phones. Thanks Subodh Mishra [protected] Rajnagar Soc, Subhanpura, Vadodara. Consumer no. 164844.

We the Tamilnadu State transport corporation, Dharmapuri District, Palacode Branch, Tamilnadu Using HSD Oil Supplied from Sankari, Coimbatore division.. We have Two Pump 1) Mechanical & another one L & T Electronic Pump, The L & T Electronic pump was not working from 19.04.15 Midnight. We Contact Mr.Kannan Chargeman &L & T Service Person Thiru Senthil today moring 20.04.15 . Pl kindly make arrangment to rectify above defect. Thanking you BM Palacode

Sir, I Have visited Indian oil petrol Bunk i.e., sri Devi filling station, near savarkar nagar, Nalgonda, Telangana and requested for providing free air service to consumers, . I also reported to sales officer (Shyam sunder) for the above laps since one year, but not complied. Inview of the above I request you to take necessary steps and to give certain instructions to the sales officer for rectifying the above deffective. Thank you sir

we are the cx12406651 consumer .we have not yet received cylinder booked on 23/02/2015.refe:26/21/14 The cylinder has not yet supplied for 2 (month) Distributer code :178548.Golden Indane Service, Alamkode (p.o), Malappuram (D t), Kerala.

Sir, My name is Arun Kumar last month March 2015 LPG Subsidies not received in my mother Vijay Lakshmi's punjab national bank account. my indian oil gas distributor sahaj enterprises not my any help me for subsidies please sir help me. Consumer Detail ::::: Name... Vijay Lakshmi Consumer no...CX16738236 Booking No... 574012 Cash Memo... [protected]

FOR MORE THAN 10 YEARS MY DISTRIBUTOR IS NITIN ENTERPRISES. SOME MONTHS BACK I GOT INFORMATION THAT THE DISTRIBUTOR IS CHANGED AND MY NEW DISTRIBUTOR WILL BE MAA PATANDEVI. WHEN I AM TRYING TO BOOK FOR REFILL USING IVRS ITS GETTING DISCONNECTED.WHEN I CONTACTED MAA PATANDEVI DISTRIBUTOR, THEY SAY THAT THERE IS NO DETAILS AVAILABLE BY THIS CONSUMER ID AND THEY ARE TELLING TO CONTACT NITIN ENTERPRISES. NITIN SAYS ITS BEING TRANSFERED. NOONE IS TAKING THE BOOKING.I AM RETIRED PERSON. STRUGGLING FOR PAST MANY MONTHS. KINDLY HELP ME. MY CONSUMER ID IS :[protected] STATE: - BIHAR DISTRIBUTOR: - NITIN ENTERPRISES, TERHI GHAT, PATNA CITY

Dear Mr.Saroj, ‎ ‎ This mail or complaint is related to the cheated service given at your Indian Oil Pump Outlet situated near Tulsi Cinema. On 18th Apr 2015, I went to get my vehicle filled for Rs 300, however the employee said to make it 5 litres which will cost 330. I said Ok. The shock was when he started the ‎petrol meter where he stopped earlier with the previous customer. In my vehicle, the meter started from Rs.242 to 330. Which means petrol was filled for only appx.80 Rs and was taken 330 smartly. I asked the petrol man named Brijesh Sahu...about the meter...and he said no Sir, it started from Zero.after argument he said, Ok we will fill more. Employees are so discourteous, after asking who is is the incharge at this time.A person named Usman, was being told that he is the incharge. He was the other individual who had no answers to this cheat.Later on after asking several times abo‎ut the owner of the petrol pump, he was not willing to share the same. After several attempts made, he gave the name of the owner named Mr.Shukla, I doubt if thats right or not. Lastly he told me that he is not the incharge either, which means there is no ownership for the customer issues. Below are the people who cheated: Brijesh Sahu- the filler man Usman- Incharge but not the incharge Indian Oil Corporation-As a whole. Regards Naved Ahmed [protected]

Sir I have booked my refill long back on 2/3/15, but I have not received my refill till now, my distributer is Sastri Gas Services, Trivandrum, Kerala . My customer no is CX4205976, and my refill booking reference no is 363914. kindly take genuine action against distributer because I am not receiving any refill in time and whenever I am calling distributer for my refill delivery then he tells it will be delivered but it never happened so far, I called distributer last week then he told me that I will get refill by next week but I did not get it and I called again on (11/4/15) then he simply told me that stock is over, again I called there on 17/4/15 but my call was not been answered at all. Since I am staying with my dependent family member and they are not physically fit to follow up the problems and my most of the time goes in my office hence it is creating lot of difficulty to handle the problems with my LPG distributer. kindly look in to the matter. ANKIT GUPTA SCIENTIST/ENGINEER-SD ISRO

I HAVE APPLY NEW LPG CONNECTION ON DT.07/04/2015 TO MEHRANGARH INDANE JODHPUR BUT AFTER 37 DAYS HARRSEMENT HE ISSUE NEW CONNECTION ON DT.13/04/2014 WITH GAS STOVE. MR ISHWAR CHAND ONWER OF MEHRANGARH INDANE REFUSE ISSUE NEW CONNECTION WITHOUT GAS STOVE. HE RECOVER RS.7400/-FROM ALL NEW GAS CONSUMER FOR LPG STOVE, LPG GAS & LPG CYLINER ETC.ARE ILLEGAL. I REQUEST YOU TO PLEASE TAKE LEGAL ACTION AGAINST MEHRANGARH INDANE JODHPUER AS PER GOVERMENR RULES.

sir, my consumer no.3930 i have submitted KYC form with address proof, for change my address near about 3 months ago but my dealer does not change my address till date. And i have booked gas.then dealer generated cash memo no. [protected] dt.12/4/15 but he does not delivered me till date. So please take nessary action against gas dealer about gas delivery delay and no update KYC form thanks

GAS SUBSIDY Dear sir IOCL Team, I do not received advance subsidy & gas subsidy for the month of 13th January 2015.beause my agency fillup my bank account number wrong i correct my account number 10th feburary 2015 but at 3 months ago my money not send in my bank account but my money is in my lpg account at this time so please send my money at my bank account. Sir i also fillup 6 no. form about 2 months ago.i also complain in toolfree no [protected] but no responce taken my problem and not solve my problem. My details is as following:- State: bihar Dist: katihar Distributer name: the railway mea’s consumer’s co-operative socity ltd. Consumer name: pradip kumar sah Mob no. : [protected] Name of company: IOCL CONSUMER NO. : RC-12951 LPG ID:[protected] THANKYOU.

Our distributor are Sonar Bangla Gas Service, 147, Anandapur, PO-EKTPP.S- Tilzola, South 24 Parganas, West Bengal. Their customer service is very poor. I have booked my GAS 18.03.2015 but still yet to receive. BUT THE SAME TIME IF I CHECKED MY ONLINE PORTAL, IT'S SHOWING DELIVERY DATE ON 04.04.2015. I have put my complaint to Mr.Guha ( RM - KOLKATA) [ Mobile No. [protected] ] but still my problem not solved, This is my complaint, No. of problem are generated every day. Who take care ?

My consumer no is 01624 and LPG Id No. [protected]. The name of gas dealer is Baghajatin Gas Service, Patuli, 31 Baroda Avenue, Kolkata 700084 . I have booked for gas cylinder on 3rd April 2015 (reference no- 895567) but till date I have not received LPG gas cylinder. Kindly look into the matter so that I can get the gas cylinder at the earliest. I am sorry to inform you that in every occasion they deliver gas not before one month after my booking date. Yours Faithfully, Asit Kr. Nayak East Tentul Beria, P.O-Panchpota, Garia Stn. Kolkata-700152

Sir, Our distributor M/s TUSHAR AGENCY, Hazaribagh, Jharkhand denied me connection saying its unavailability. I provided them all my documents including my online generated KYC form duly signed. But they refused to submit it instead asked me to come after a month.Earlier also I went to them several times as instructed by online status, but they didnt entertained me. As said by one of their staff "buying accessories (which i dont need from them) will guarantee a connection". As a loyal and satisfied consumer of IndianOil's other product, I request your kind intervention into the matter and satisfying me once again by alloting your prestigious Indane connection. ref. N[protected] WL. No -[protected]

Distributoer Name- C.Lal & Sons. Kashmiri Gate Delhi. Consumer Name-Dharmender Consumer No.-25547. Delivery Date-08/04/2015 Subsidy not received my Bank Account. So I unable to receive my subsidy amount. Sir please take perfect action and solve my problem. Thanking you.

Date:- 18.04.2015 To, INDIAL OIL CORPORATION LTD. MATHURA Sub. : DEFECTIVE FURNACE OIL Dear Sir, It is for your kind notice that we have purchased 14.970 MT of F.O. from Mathura Refinery through your Distributor, M/s Paras Oil Distributors, Punjabi Bagh, Delhi, vide their Inv. No. 045 dated 13/04/2015, vide Vehicle No.HR-55B-3066 of M/s A.S Enterprises (Regd.). We have to inform in this regard that the F.O. in question creates a lot of problems in flow and burning and its consumption has also been increased by 20% to 25%. The transporter says that there is problem in the F.O. at the IOCL end. You are, therefore, requested to kindly provide us with the necessary Test Reports and if possible, please send your inspection team to check the oil at our premises. We hope, you will co-operate with us. Regards, For Akshay Aluminium Alloys Pvt. Ltd. A K L Karan General Manager Mob. [protected] Email: [protected]@hotmail.com