| Address: Karve Road, Pune |
Namaskar,
Myself Vivek Rishi.
My daughter uses Active 5G and fills the petrol tank with Rs 350-400. Today (4th Jan'22) evening (at 19:26) she filled petrol at Sure Pretrolium pump (Indian Oil) on Karve Road, Pune. The petrol meter showed Rs 398 and she gave the debit card to pay. Rather than taking money at that time, the boy took another customer asking my daughter to take her two-wheeler a bit ahead. That's fine. In spite of my daughters request to swipe the card, he made my daughter wait for more than 10 mins and when he turned to her for payment that time he asked for Rs. 498. My daughter refused to pay Rs 498, then he asked to pay Rs 450, then after Rs. 420; since my daughter had seen the number she told him clearly that since the amount to pay is Rs 398 she will not pay extra. Then the boy asked to pay Rs. 400.
This is ridiculous behaviour and no one is ready to listen to this. Such behaviour should be penalised, including for owners. Since owners promote or accept such behaviour these things increase and especially females are targeted.
Sharing the payment slip for your reference. Hope you will be able to do something on this, so that no other female / or for that matter male would have to go through such situations even after paying to these rogues.
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.