Indian Oil Corporation [IOC] Complaints & Reviews

Here in Indian oil petrol bunk near registation office chevella, Telangana not providing toilets..
Take necessary action

I wanted to buy diesel of Rs. 1820/- the pump attendant started filling the diesel without feeding in the machine when I asked why he is doing so then he stopped feeding at 120/- and started another sales by feeding of Rs. 1700/- when I asked why he did so He replied "we do not fill the fuel by feeding in the machine, we fill manually and this is our regular activity" when i asked his name he refused to tell. and started misbehaving with me even his manager ( I don't know the name too) also favoring him and tried to prove him correct. This incident happened on 08/01/22 at 9:25 AM, Receipt No. A0831/ A0832. FCC ID- [protected]/29 at Sai KRIPA FS situated at Manglaur Haridwar UK. I want strict action to be taken against this pump. My details, Name- Arun Choudhary, Mobile No.- [protected], E-Mail ID- arun.[protected]@gmail.com

Sir,
As you are already aware from the subject that we have misplaced our father's card and also the original gas connection receipt. In that case I request you to kindly help me out get the Consumer ID and the Gas Card. Name of my father is HARI HAR KUMAR SINGH, vill- BAJRAHIA, po- AMARDAH, ps- ISWAPUR, pin- 841421 (BIHAR). Thank you.

As we need gas cylinder for our daily needs the cost for it is also increasing rapidly. The burden which we are facing is enormous. These delivery agency is charging us extra. I am residing at Neyveli, Cuddalore district, Tamilnadu. Here the actual cylinder price is 936 but the delivery agency charging 1000 for consecutively three times. I don't know why this is happening. On asking them they are giving the reason that for delivering direct to home we need to pay extra amount. Is it so?

Dear Sir I am an Indane LPG customer. I have lost my consumer number and blue book. As I was out of country, I could not use my gas for some time but i still have 2 cylinders with me. We have also moved to a different address within Chennai. I have provided the old address details below for reference. I hereby request you please help me and my family to get a new connection in the nearest distributor OR help to find the consumer number for the old one ASAP.
Thanks & regards
Satheesh. S
[protected]
satheesh.[protected]@gmail.com

Satheeshkumar Subramanian
Old address:
Krishna Residence, No:44 Flat - S1, VGP Srinivasa Nagar first main road, Rajakilpakkam, Chennai - 600 073

Namaskar,
Myself Vivek Rishi.
My daughter uses Active 5G and fills the petrol tank with Rs 350-400. Today (4th Jan'22) evening (at 19:26) she filled petrol at Sure Pretrolium pump (Indian Oil) on Karve Road, Pune. The petrol meter showed Rs 398 and she gave the debit card to pay. Rather than taking money at that time, the boy took another customer asking my daughter to take her two-wheeler a bit ahead. That's fine. In spite of my daughters request to swipe the card, he made my daughter wait for more than 10 mins and when he turned to her for payment that time he asked for Rs. 498. My daughter refused to pay Rs 498, then he asked to pay Rs 450, then after Rs. 420; since my daughter had seen the number she told him clearly that since the amount to pay is Rs 398 she will not pay extra. Then the boy asked to pay Rs. 400.

This is ridiculous behaviour and no one is ready to listen to this. Such behaviour should be penalised, including for owners. Since owners promote or accept such behaviour these things increase and especially females are targeted.

Sharing the payment slip for your reference. Hope you will be able to do something on this, so that no other female / or for that matter male would have to go through such situations even after paying to these rogues.

Hi,

I am a recipient of the LPG cylinders from Indane. My consumer no
is [protected]. I had booked my gas cylinder for 26 September 2021. The cylinder got delivered on 27 September 2021. I was unwell and the gas was received by my maid. When I went to install the cylinder on 4th Jan 2022, I found that the cylinder was sealed by empty. When I went and complained to the distributor, they ignored my request and asked me to apply for a new cylinder.

Please help with my request.

Below are the distributor details.

GAYATRI GAS SERVICE
B-Block Bhajanpura, Main Wazirabad, New Delhi, India, 110053
Phone [protected]

My Customer ID---15712...My Consumer Id--[protected]
Name Ganapathy Krishnan
Sir, I am a Senior Citizen of 70 years old, living with my wife. Normally I consume one gas cylinder for 75 days for the last 3 years [i.e. 5 cylinders a year ]
To my utter surprise, I opened one Gas Cylinder on 28t h of Nov, 2021 and the the same was emptied on 30th Dec, 2021 [ 32 days only ].
More over transfer of the subsidy amount to my savings bank linked to my Adhaar Card was discontinued since Sept, 2021.
Your are there fore requested to kindly look in to the matter sympathetically to thrash out this matter once for all.
A line in confirmation shall be highly appreciated.
Ganapathy Krishnan
[protected]

Sri Lakshmi indane gas service podatturpet branch Tiruvallur district
I have booked lpg 10709 this customer number in one day before but not it issue my lpg today 03/01/2022 i have directly asked but not it stock at the station in tolded for office so service is poor but LPG Price is increasing and subsidies is only 39Rupee's why this country moving so anytime to delivery option arrange for LPG and Decrease price list Mr. PRIME MINISTER.

Sir/Ma'am,
I am the holder of consumer No. [protected] under the distributor, Beri Indane, BBT road, P.O. Batanagar, Maheshtala, KOLKATA - 700140. I have shifted here at Kolkata from Bihar in 2019 & settled at Eden City. I went to the distributor on[protected] and intimated the fact of correction in the consumer's name. My name is U. S. Dey, but they have entered in the computer as U. S. Das. When I pointed out, they intimated me that if transfer voucher is issued with this incorrect spelling in my name, I will be in trouble. Accordingly I requested them repeatedly to carry out correction but they intimated me that correction or modification will be done by the representative of the Indian Oil Agency and they don't have any idea when this correction will be made. I am facing lot of trouble during every order in terms of clarifications on consumer name. I kindly request you to please direct the Distributor or any representative, as the case may be, to carry out the correction in the spelling of my name immediately.
Yours faithfully,
U. S. Dey

Hey,
On 30/12/21, i stopped by at HIGHWAY FRIENDS FUELING POINT (shahjahanpur uttar pradesh) IOC.
and asked for Deisel in my Maruti Suzuki Baleno car, later paid and drove approx 5 minutes - my car started bumping and stopped! When i took my car to the service point, they informed me about the false action done by the petrol pump,
They filled petrol in my Diesel car and now it had created a big issue,
I want an action to be taken and rest the solution for same incident.
Regards
Ebad Kidwai

This is to bring to your kind notice that, i along with my friends were travelling to Shirdi from Mangalore, Karnataka. It happened on the way when we were travelling from SATARA to SHANI SINGNAPUR somewhere in Adarki Khurd, Satara - 415537, Near Water Station, we wanted to fill the DIESEL to our RENAULT DUSTER which already had 6 to 8 Litres of DIESEL in it. But we didn't wanted to take risk so we thought of Filling the DIESEL at the IOC Shree Nishanai Devi Petrol Pump in Adarki Khurd, Satara - 415537, Near Water Station.

For our surprise they filled more than 52 litres and still there was space to fill DIESEL in a 50 Ltr tank where there was already 6 to 8 litres minimum DIESEL. When we raised the issue, the owner came out arguing that there is some mistake with the Tank and he was Genuine. He even called a IOC person to confirm that he was correct. As it was a unknown place and we knew its difficult to argue with them, we left the place.

If this is how IOC treats its customer, then questions should be raised.
I am still not sure whether my plea will be answered, but as a common man, we cannot do much more then this.

Subsidy not received since april, 2020
consumer no.Va14065/[protected]
name:anil kumar gupta
address:ba/314, tagore garden, new delhi-110027

Since I transferred my lpg connection from other provider to indane never got my lpg delivered on time, pathetic service, booked my cylinder 9 days ago and still not delivered,

Licence No. (SC) (AP/14 766P 30813)

Name. Shri Hari haras Service Station
LOCATION. NALAGAMPALLE
MANDAL. BANGARUPALEM
DIST. CHITTOOR
PIN. 517416.

Sir

Above Licence number IOCL dealer not maintained Toilets, AIR machine not working and Drinking Water also not providing.

And employees behaviour also not good

Please suggest them and arrange above Water, Air and Drinking water.

Regards
Nagesh

Respected Sir/Madam,
This is not a complaint against IOC. More to understand the details.
We have not requested for any gas connection inspection. A person who named himself as 'Narayana' from Indane Gas company with phone # [protected] barged inside our home saying that he is checking the safety of the gas connection. Did a 2 mnts check with a match stick whether any leakage, checking the flame and then handed over a form and was forcing to pay Rs 236. Please investigate this at the earliest and let us know your reply through email, attaching the form he provided.

Sanvariya filling station on Yamuna Expressway km 107 mark has overcharged fuel at rate of 160 per litre for X. P. 100 petrol on[protected] at 13:04:39 pm. Bill no. 415251-orgnl trans id [protected]. 20 ltr petrol is charged for by Rs. 3200 @160 per ltr. Gross overcharge of at least 1300.

I am Biju-T, A3 -106 Janapriyaaprtment First avenue, Binnamangala, Nelamangala, Bangalore 562123 ..My indane gas consumer NO / ID . is [protected] / [protected], gas agency is 'SV Indane Gas agency '( code -117388) Nelamangala, Bangaore, Karnataka -562123,

Today ( 25- Dec-21) I received the refill cylinder from' Gnana Indane Gramin Vitrak ' (Doddaballapura).
when I checked with the Existing agency ( SV Indane ). They told me that ' IOC ' changed the connection.
The complaint was raised with Indane gas, ( #[protected], date[protected]

The action of indane gas in transferring the gas agency without the consent/intimation from the present 'SV gas agency' to 'Gnana gas agency' at Doddaballapura which is far away from my residence(about 15 km) is highly unethical unacceptable.
while the consumer has to follow several procedures to transfer their gas agency how the Indane gas has transferred my agency without following the procedure laid down by them.

I kindly request you to take up this matter with the concerned authority and to transfer my gas connection to 'SV Indane', which is close to me ( around 1.5 Km)
since this agency is very near to my residence and easily accessible if any problem arises

Dear Sir,
Some persons visiting door to door to check the availability of Indane gas connection.
We have given the consumer numbers. Then he insisting for Inspection and charging
Rs-177/- from the customers. When we asked for the reason he said that “ checking the
Multiple connection and safety of the gas connection”. We educated persons know well
about what to do for safety. He claimed that this is a Biannual Domestic customer
Inspection. They just check whether the flame is ok and check the Rubber Tube condition. Now most o[censored]s using Suraksha LPG Hose. For this simple inspection they charge Rs. 177/- and no separate receipt. The original inspection form itself is the receipt
for the amount paid by the customer. This Common Form printed as Recommended by Indane.
Is this Inspection is compulsory or option left to the customers? What is the real inspection charge.
Please send your reply to my Email. at the earliest.
Thanks and Regards
Was this

Dear Sir/Madam,

I'm Rajesh from Chandara layout, Bangalore-560040. Karnataka.
Consumer No is CX9358671

Chandra Indane LPG Distributors, 7, Chandra Layout Main Rd, Income Tax Layout, Govindaraja Nagar Ward, Vijayanagar, Bengaluru, Karnataka 560040.

Chandra Distributors are intentionally not Delivering the gas (refilling cylinder).

We are Booked (Ref No[protected] on 4th December 2021, even I complain to the helpline no
[protected] three times but no use.

Complaint no 1
SR No[protected]

Complaint no 2
SR No[protected]

Complaint no 3
SR No[protected]

after the 17th they said that door was closed.

even I booked (Ref. No[protected] again on 19th December 2021, but still not yet been received.

I have gone 4 times to Chandra agency I recorded videos also for prof.

they said to come tomorrow another day they said we will send tomorrow
The next day also I went that time they said the delivery boy went outside will check and update yesterday also I went she said that will deliver tomorrow, but still not yet received.

Intentionally Not Delivering because we have to give them Rs. 50 extra
but last time I Gave only Rs. 30/- he said that we do not deliver to you next time if you pay us Rs. 50/- we will deliver otherwise you will not get the gas (refilling cylinder).

there are any charges for delivery Rs 50/- extra

Invoice bill including delivery charges right but every time they are taking Rs 50/- From my side.

even I said him to I will complain he repaid that go ahead.

There any action from consumer complaints (your side)

Please take the action as soon as possible both Cylinder is empty.

Thank you