After Compliments,
Sir, my family had booked our LPG cylinder on 6th January.2015 but after a lapse of 75 days, we have not received the refill cylinder till date. Our repeated requests to the Agency/distributor have yielded no positive results. This is not a lone case. It has been going on for the past one year or so. Always we are getting a stereo-type reply i, .e. delivery cannot be made this week..wait until... next week. .. next week..I don't know where the distributor is delivering the cylinder and it's been almost two and half months and we have been forced to cook through other traditional means - The distributor's attitude in this regard is highly deplorable and unpardonable too. For your information, if we talk about the number of refill cylinders received per year, during the past two years, works out to be just six, although the government have notified that consumers are entitled for 12 Nos. of subsidised cylinders per annum. Please look into this issue very seriously. If the distributor cannot cater the needs of the consumers in a satisfactory manner he should get rid of this business and you should appoint a new distributor without any hesitation, Preference should be given to the interest of the consumers and not the distributor. Therefore I would request you to kindly take necessary remedial measures for early delivery of the refill cylinder.
My consumer No. CX 5985055
Gas Agency: Jo Agencies, Irinjalakuda, Trichur District, Kerala
With regards,
Murali Pisharody
E-mail: [protected]@live.com
BECAUSE EMPLOYEE ONLY SITT IN AIR CONDITION GOVERNMENT OFFICE