Indian Oil Corporation [IOC] Complaints & Reviews

I was booked my cylinder number 22878 Surekha S. Jambotkar on 20.02.2015 with the ref no. 359776. After 4 days I received one message with the cash memo [protected] generated for booking no. 359776 shall be delivered short But still I not received ed my cylinder. I don't have filled cylinder in home. in this condition what we should do? this is my second complaint against Kr.R. Enterprises belgaum. karanataka for the thirdclass service of indane supplier. it is creating a bad impression on new customer. if you will not take the any action on K.R>.Enterprise then I will focus on this issue by media & news paper. your company is not strictly handling this K.R.Enterprise. & important thing is that, The K.R. Enterprises are not receiving the call also. please be serious & take a serious action on your dealer. thanking you yours troubled customer Jambotkar Mob:[protected] or [protected]

I booked Indane refill on 2nd March and today(12th March), I recieved a message on my registered mobile number that the cylinder is already delivered. Even the IVR message for booking status enquiry says, my cylinder is delivered on 11th March. Last time (in December 2014) when I booked refill, similar thing happened and I had to book cylinder again (in January) which I got at the end of January. Looks like the distributor is doing some mischief here. Tried to contact the distributor, none of the listed numbers are responding (ringing, but no answer). Distributor name - KK Indane Location - Karnataka- urban, Bangalore Consumer number - 63427 Regards Joby John mail - [protected]@rediffmail.com

Dear Customer Care Team, This is to inform him that the NO SUBSIDY money against Refill Voucher No.[protected] dt.11.02.2015 vide Order No.[protected] dt.12.01.2015 has been Credited against my SB Bank A/c ([protected] under HDFC Bank) as registered. So, he is requested to look after the matter as to I can get back my SUBSIDY MONEY through my Bank A/C. A scan copy of the Bill is enclosing for ready reference. Name of Consumer - SUKLA KARMAKAR Customer No. - 04674 Distributor Name - KONNAGAR GAS SERVICE District - HOOGHLY STATE -WB PIN - 712235 With Best Wishes, SUKLA KARMAKAR Contact No.[protected](L) [protected](M)

Respected Sir This is to inform you that the insane gas distributor Sam yak Indian Yerawade Pune maharashtra is not deliverling the cylinder to the customer even after the bill is made and the customer gets the message that the cylinder is delivered thanks Sangietaa

I had gone to my nearest distributer and ask there about bpl subsidy scheem but they told methat they do not aware about this matter from our company. But we all know MINISTER OF O&G DECLAIRED THAT ALL BLOCKS OF ODISHA MOUT BE COVER IN THIS SCHEEM.(a LPG @1400) plz solve mp problem and conform me via mobile no.[protected]

Dear Team, We have booked for Gas and it was not delivered, when we asked they said we didnt collected. We went in person to Gas agency and informed them to re send, but still we havent recieved. This happens frequently with my Gas agency, as delivery man selling our gas to others in block. Customer No.: 14470 Name: Muthanayakar Agency : Sri Sakthi Indane Agency, Vadamadurai, Dindugul DT, Tamil Nadu. Kindly get us our Gas cyclinder and please take actions on these type of activities against delivery man and their agency.

CYLINDER BOOKED ON 18/02/2015 AND DELIVERED ON 20/02/2015 BUT SUBSIDY ONLY CREDIT IN MY ACCOUNT AFTER FILING COMPLAIN BUT MY ADVANCE MONEY IS NOT CREDITED IN MY ACCOUNT TILL DATE.MY LPG CONSUMER NO.IS-[protected], LPG ID[protected], BANK ACCOUNT NO. IS-[protected] AT SBI RANCHI BRANCH.CASH MEMO NO.OF BOOKING IS-[protected], GAS AGENCY NAME-GUPTA GAS, MOTIHARI(EAST CHAMPARAN) MY AADHAR ETC IS ALREADY LINKED SANJIV KUMAR SOOD, MOBILE-[protected] [protected]@rediffmail.com

Dear Sir, today I got a message through my mobile No.[protected] that, "Dear Surya Narayan Mohapatra thank you for giving up subsidy. Based on your request, henceforth you will be receiving LPG Cylinders at non-subsidized rates only " . But, neither I have requested to stop subsidy nor receiving LPG Cylinders at non-subsidized rates. So, I request you to reimburse my subsidy at an early date which I have not been received through my Bank Account till today. My customer Id No. is 03027. Name of Agency- Basant Gas Service, Sundargarh. The details of purchase of LPG Cylinder by me are given below:- Receipt No.[protected] on 02.01.2015 Rs.791.00 and - Receipt No.[protected] on 01.03.2015 Rs, 688.00 . Bank Account No. [protected] I.F.S.C. Code-SBIN0000189, Sundargarh SBI Main Branch. Kindly release my outstanding subsidy at an early date. Thanking You. Surya Narayan Mohapatra. At- Thanapara, P.O.-Rangadhipa, Dist-Sundargarh. Odisha. Pin-770002. Mob-[protected], [protected].

Sir myself Rakendra Shri, i had booked my gas on 29/01/2015 but gas agency deliverd the cylinder on 03/03/2015 and delivery man insist me for 685 rupees for gas cylinder . delivery man did not give any reciept slip during delivery of cylinder My consumer no. - 2954 Booking no.- 207373 Agency name- Divoliya Indane Gas Service Nadigaon road konch (jalaun) u.p. Agency code[protected]

My consumer no is CX990932 in Prarthana Enterprises at Faridabad, Haryana.I have booked LPG refilling on[protected], booking reference no 437901. One month has completed but the cylinder has not yet delivered for us.But Indane site is showing that Inactive Member. I also Registered Complaint on Custmer Feedback Officer on 09.03.2015 but their is no response. Why the cylinder is not yet delivered to me ?...

मेरा नाम अनीता प्रसाद है। मेरा घर वाराणसी में है। मैंने 24-02-15 को अपना गैस जो की indane company है तथा एजेंसी नाम श्री हनुमान गैस सेवा है। बुकिंग के करीब एक हफ्ते बाद 2-03-15 को जाकर गैस सिलेंडर लिया। उसने वहा मौजूद करीब 70 लोगों से एक सादे कागज पर consumer no और consumer name और मोबाइल no। लिखवा कर 700 रूपये ले लिए और सिलेंडर दे दिया। 9-03-15 को मेरे मोबाइल पर msg आया की आपका बुकिंग cancel हो चूका है। इस कारन मुझे सब्सिडी की राशि नही मिली। और एजेंसी वाला अपनी बात से मुकर रहा है। और गोलमोल जवाब दे रहा है। कृपया मेरी मदद करें और मुझे न्याय दिलाएं। मेरी consumer no-29211 है। मेरा सेल no-[protected] है। Dhnyavad

The distributor is asking rs 1450 to amend myname in voucher where as my consumer no is p-14427, sv no 0334628 dt 26.01.2005 distributor code[protected] grw cst[protected]
Please resolve the matter and help me in this regard. I shall be highly tnankful to you for this act of kindness.
With regards,
Mahender singh s/o lal singh
Vpo: uncha majra tehsil pataudi
Distt. Gurgaon (Hr)-122503
(M)-[protected]

Dear Sir
My consumer no is CX894882 AND Distributor is Khan Enterprises-[protected], it is very much surprising that
only in Jan 15 month we received subsidy amt as per detail in below in my bank account as detail provided

ACH C- IOC REF NO[protected][protected] [protected] 03/01/15 Rs 568

ACH C- IOC REF NO[protected][protected] [protected] 12/01/15 Rs 290.68

In Feb and March nothing has been received, therefore kindly let us know the above amt recd for how many months or susbidy recd monthly or quarterly .

Just give calculation for our knowledge . thanks in advance.

also complaint to our distributor that he never pick up his landline no. i.e 23513192/23635460 and as when he
want pcik only his mobile no. [protected] so instruct him that attend customer on phone also.

dear sir book my 14/02/2015not received refill 11/03/2015i am complain iocl customer care number but no reply my complain my complaint number is 1947335 and reminder number 1971083 my connection number is 35129 my gas agency name shilpa gas agencysite number 2 rama vihar

My consumer no is 04591 in Gafoor Indane gas at vasudevanallur.I have booked LPG refilling on[protected], booking reference no 243398.The Cash memo has raised that bill no [protected] on 14th of Feb against booking no 243398.Almost One month has completed but the cylinder has not yet delivered for us.But Indane site is showing that delivered to all of them when they booked before 20th of February.If your data is correct, why the cylinder is not yet delivered to me ?

Consumer No. 8862 Name : AJAYPAL SINGH LPG ID : 3 [protected] Aadhaar No. :[protected] Bank : STATE BANK OF HYDERABAD
Cash Memo No. :[protected] Date : 14.01.2015 Amount : Rs.735/- Distributor Name : ZIRAKPUR INDANE
Address : SHOP NO.18, NEW DEFENCE COLONY, ZIRAKPUR, DISTT. S.A.S NAGAR, MOHALI.
I received my LPG Cylinder on 17.01.2015 against above said Cash Memo No. but till today i.e. 11.03.2015
I do not received my subsidy amount in my bank account.

Hi,

We went to Tanushree Gas Agency in Mayur Vihar Phase I, New Delhi, 110091 to apply for a new connection in Dec'14 where we were told that new connections are on hold till the time Adhar Cards are getting submitted and we were asked to come in Jan . We went again in Jan mid and submitted all relevant documents and received the acknowledgement receipt from them and were told to wait for 30 - 45 days for the verification to happen .

Post that we have been following up with them for the status on verification and new connection to which we are asked to wait for another 2 months that is till Apr'15 for the form submitted in Jan'15, else person sitting there is returning our form back if we cant wait .

Please let us know if we can get help in any way or giving bribe is the only option left . Documents were submitted in the name of Mamta Devi, who is my maid and really cant afford to get the cylinder at high prices. Looking forward for your support.

You may contact me at below

Monica Kharbanda
[protected]

Dear Sir/Madam, Please note that we are regular customer of Indane LPG GAS as per booking we are booked OPT (Out of Subsidy) by mistake. Kindly note below following details of My Gas connection. Name : NALINI RAMADOSS GAS Consumer No. : 62085. I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Or kindly advise me what i have to do next to deactivate "opt out of subsidy" In your website there is no option to revert it back. Thank you. Nalini Ramadoss

I have submitted all the details along with Addhar Card, Ration Card, PAN Card/Voter Card for changing the name as my both Mother & Father died and I need to get the Gas in my name. I have also submitted death Certificates of them on 13.02.2015 to the Sneha Gas service (Distributor Code-140462) yet till to day I didn't get the Confirmation of the name change. In this situation I'm not able to book my Gas and my both of the Cylinder are empty. As me Govt Service Holder and working in out Station even with this Attached with Municipal Election'2015, Several time I went to the Distributors on Saturday but I didn't get any positive response. Even I submitted complaints on[protected] with Complaint ID-1975096. Please solve my matter ASAP.

Regards


Sourav Banerjee

This is With Reference to My Gas Connection No: CX4221548 lying with BHAGIRATHI GAS SERVICE, GODOWN - BANDERBILL, RAGHUNATHPUR, MUKUNDA MAJHI ROAD, DANKUNI, HOOGHLY Phone: [protected]. I had booked gas cylinder on dated 26 Jan, 2015 07:01:27 By SMS and the Ref No. is 448217.

Till 11 March 2015 Gas Cylinder is not delivered by the Gas Agency and when we want to contact agency all phone ringing or busy and no body attending customer calls. Even I visited the agency on 9th March 2015 but as per concern person cylinder will deliver in 40 to 45 days after booking.

This is happening every month. Why it is taking so much time to deliver the same ?????????????????

I request you to look into this matter on urgent basis.

Thanks
Sanat Bera
Connection No. CX4221548