Indian Oil Corporation [IOC] Complaints & Reviews

Dear service provider M/S INDANE GAS SERVICE my consumer no 24245 SANJAY KUMAR JHA, R/O A/3 SAI VIHAR NEAR TEMPO STAND NAI BASTI RAJ NAGAR EXTN GHAZIABAD 201003, distributer SARASWATI GAS SERVICE BEHIND B-BLOCK HIG NANDGRAM. Sir my booking registration no 614817 dated 02/03/2015 & my bill generated on 05/03/2015 regarding booking no so & so . I received a message on registered mobile no [protected] dated 07/03/2015 cylinder has been delivered but i have not delivered cylinder to till race this mail . During from billing message dated 05/03/2015 to 10/03/2015 three time visit with cylinder M/S SARASWATI GAS SERVICE his reply to me your cylinder not come in our agency . Sir all data provide in this mail true & this data i received via your auto SMS service . Sir your cylinder sale in open market on black bases Sir so please quickly take action on legal way against saraswati gas service & remove the customer problem . Thanks SANJAY KUMAR JHA CONSUMER NO-24245 +91-[protected]

Sir, I am chinmoy kumar ghosh, my consumer no isT-435.Address-Raiganj, Dist.Uttar Dinajpur, in the state of West Bengal..I have booked cylinder on 23/2/2015 and received a message that booking . is registered with ref no. 291201. 291201.. Our Gas distributor is MODERN STORES, M.G.ROAD, RAIGANJ, PIN.733134. .But till now I don't have receive my cylinder. So please if take any action on my complaint I really great full to you...

Since last 02 months am unable to book my refill through online.Although i have submitted all the related papers to the gas agency 03 times. But gas agency not giving me proper answer. They always replying that " your account is not opening in our system." My consumer No. is : IG -17030 Add of Gas Agency is: Indira Nagar Gas Service. 1, Himalaya Marg, D- Block Lucknow ( UP) my mob no. : [protected] Hoping for an early solution

Dear sir i Avadhesh Sharma conjumer no.54963 lpg id[protected]address seth motilal campus jhunjhunu Raj.has been refilled two cylinder against bill no.[protected] and [protected] dated 6 jan and 7 jan 2015. i paid Rs.687 for each refil but still i could'Nt get money in my bank accounts. As my account has been linked with DBT scheme. Suppliers name shekhawAti gas agency jhunjhunu code no.123674. Pls deliveR the dbt Money in my account which attached with adhar no.

I want to draw the attention of concerned authorities towards a major problem for my LPG gas supply from KARCO DISTRIBUTORS.from last two months we are not getting our gas cylinder, inspite of many complaints no action is taken and we are facing some serious issueregarding the same please do the needful as soon as possble. CONSUMER NO - KD22487 NAME - HARI DAYAL SINGH

Respected Sir, My detail is as under LPG ID: 3 [protected] Consumer No.:30291 Consumer Name:MAHENDRABHAI J BHATT Distributor Code:112010 Distributor Name:RADHIKA GAS SERVICE I can not able to booking my refill cylinder I attached an image file what the problem in booking from site

Sir, I am DILEEP KUMAR, Con. No. D-6276. Agency - M/s. SUDHA INDANE SERVICES, ATTINGAL, KERALA - I have booked for filled cylinder on [protected]Booking Ref. No.366857) . Cash memo was generated against my booking. (Cash Memo No. [protected] Dated-7/01/2015). But after one month, on 04/02/15 Gas Delivery Van arrived and delivery guy demanded more amount than bill, So I requested him to show me the bill, but he replied "I[censored] DEMAND BILL, THERE IS NO GAS" and striked out the entry already made in the issuing book (copy of book attached). Then he used some abusive language to even ladies. And they did not give Gas. On March 2nd, 2015 I got a message "BOOKING CANCELLED". So I kindly request you to take necessary action against the misbehavior from M/s. Sudha Agency and take steps to deliver my Gas without delay. Thanking You, DILEEP KUMAR Mob.[protected] [protected].

Dear Sir/Madam I have book my LPG cylinder connection no, 32705 booked on 21th and 22th February 2015 till date I did not received. So many time call made and they daily says that you will get after seven days. Pls I want to now that have you made this practice every time? My dear this is domestic connection and you are requested to delivered the same immediately. Regards Ram Lal Verma Consumer no. 32705 C-495 b Gali no 22 jai vihar harphool vihar Njf. New Delhi 43 Contact No.: [protected]

sir /madam this is to bring to your notice that my mother is 69 years of age and the connection was in my fathers name who passed away 6 year ago. the connection no. is SIG1874 dtd 15.07.86 which was with M/S SWATI INDANE GAS SERVICES 240 B.T.ROAD KOL -36 PH: 25781745/1736.when we asked for transfer the gas in my mothers name they charges RS 350 for ( MR. MONOJIT MTRA swati gas services employe)now they have not transferred the GAS . He is not giving the connection no. although all the documents have been submitted. They want original documents. But we have one original document(1ST booking paper NO: 235997 DTD 15.07.86) & 2 is Xerox ( 2nd cylinder booking paper RS 900/=) .Now they demand us rs 2000/- because of paper. Can u tell is it possible to keep original paper before 30 years back. My mother lives alone 69 years age .i would be grateful if you could help me . MY MOTHERS PAN NO: AVUPD7665F ADHAR CARD NO:[protected] RATION CRAD NO: EE204703 DTD 06.12.91 SOMA DUTTA [protected]

I have LPG connection in my father 's name (Matadin Sharma) and want to transfer it to my name. I have no LPG connection but when I approched to Distributor Kanchan Gas Service Nagda for transfering in to my name, he replied that there is no rule for name transfer. I humbly request you to please solve my problem. Consumer Name :- Matadin Sharma Consumer No.2424 DIstributor Name :- Kanchan Gas Service Nagda (J.N.) From Subhash Chandra Sharma, 57, Govermant Colony, Birlagram Nagda, 456331 Distt. Ujjain (M.P.) Mobile No. : [protected] MAil Id : subhashsharma.[protected]@gmail.com

Sir, I have booked for the cylinder about 25 days ago and I was advised that I have to link with the bank and again booked about 15 days ago. My booking was accepted and Ihave received an SMS to say that the Cash memo No.[protected] has been generated on 4.3.2015 for the booking no.[protected] and will be delivered soon. Today when I called the distributor he informs me to say that the booking was wrong and it will be postponed the time he has not been able to tell. We were made to wait indefinitely which is not right. I have a single cylinder and you know the difficulty of a single cylinder holder. Please do the needful. Thanks. Jeyabalan A.

From, Dr.Siddharth Sarma, mob no-[protected] Dibrugarh Assam My LPG ID is[protected] & Consumer no is-RG11334. I bought my domestic LPG cylinder on 08/01/2015 by paying Rs.739.50/- only But not received my subsidy amount till date at my bank a/c. kindly look into the matter.

hello sir /madam this is to bring to your notice that my mother is 75 years of age and the connection was in my fathers name who passed away a year ago.the connection no. is J12468.which was with javed gas agency.now they have transferred the no. to joy gas agency.but he is not giving the new connection no. although all the documents have been submitted .my mother lives alone and he is not giving anycylinder, she has to borrow it from neighbours.i would be grateful if you could help me . thanx zeba

i the consumer of indian gas at raichur karnataka with sumunth flamogen agency customer no 11821 hv bkd cylinder in the month of 23rd jan 15 with booking no278529 on the enquiry at agency was for delay the reply the booking has bn postponed to 19th feb 15 without any information further on 4 times call to coustomer care with complaint no 1924127 the reply was very poor & irrevelnt stating there was strike & u vill receive the cylinder 2day r 2mrow without bill raising in this postion sir i want 2 know when i vil recieve the cylinder as its almost 45days over do look into the matter & do the needfull

Respected Sir, With due respect to inform to you that I am an IOC consumer from Sonebhadra district UP, my consumer details as below:- LPG ID:[protected], CONSUMER NO:-17263 DITRIBUTOR WITH CODE:-RENUKOOT GAS SERVICE, 155652. My some problem which I faced from my distributor’s end, consign your kind notice. Some problem arise from my distributor only for me not only today but also from last December 2014.Last I received my LPG with subsidy on 08.02.2015, after that on 02.03.2015 I booked for refilling but on 03.03.15 one message delivered my mob. no. that “dear Indane customer, your refill booking ref no.261460 stands cancelled. Kindly book again or contact your distributor to know the reason of cancellation”. I contact my distributor (Mr. Dinesh Singh) & he was advised me to again booking, as per his advised I rebooked for refill dated on 04.03.15 which booking ref no.262098.To day at 05.15 pm one message received as same as previous. As early as possible I contact with LPG customer no.[protected] & they informed me that “the main reason of booking cancellation is de-activated your connection & contract your distributor to re active “. As early as possible I contract to Mr. Dinesh ji & told him the total fact but he told me now I am at leave, please contact me on 11-03-15 at 11 am. Another problem which arise by me through Transparency portal by my mistake as below:- The eligibility for the current FINANCIAL year is 12 and subsidy availed till date is . I am voluntarily giving up LPG subsidy to join the Nation building initiative. I am fully aware that henceforth I will receive LPG supplies at non-subsidised rates only. I have no objection to my name being put in the ‘Scroll of Honour’ for opting out of Subsidy. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. You have already opted out of Subsidy. Status: Transaction Failed : Consumer - [protected] is not Active..Please Check. Now my earnest request to you please solve my problem as earliest. Thanking you, With regards, SUGATA MUKHERJEE. PG ID 3 [protected] Consumer Status De-activated Consumer No 17263 Consumer Name Sugata Mukherjee Address IN THE HOUSE OF T.B. SINGH, HOUSE NOAV-20 ADARSHA NAGAR, AURIMORE ANPARA-C City / Town Renukoot Contact details (Mobile) [protected] Email Id [protected]@gmail.com Type of Connection Domestic Preferred Time Delivery Inactive KYC Status Not Submitted Aadhaar linked to LPG No Aadhaar Number [protected] Aadhaar linked to Bank Na Bank account linked to LPG Yes Bank Account No [protected] Bank IFSC Code SBIN0006339 Bank Name STATE BANK OF INDIA Bank Details as per last transcation Bank A/c no.: NA IFSC Code: NA Bank Name: NA Distributor Code 155652 Distributor Name Renukoot Gas Service Distributor Address Jila Parisad Marketmain Road, Po. Renukoot Distributor Phone [protected]

I am Ranjan Baruah, from Dhemaji Tiniali Ward no -2 Assam.Consumer no-20256.This is to inform you that our Indane gas distributor DHEMAJI GAS AGENCY, DHEMAJI CHARIALI DHEMAJI DIST : DHEMAJI (ASSAM), (Name of Proprietor : Sri Rajiv Pait) [protected]@ymail.com, Emergency No-[protected], Area Office-Guwahati Area Office is not serious in delivery of refilled gas, I have deposited cash money for purchasing of refilled gas cylinder on 06/03/2015; but I have not able to received the cylinder till 08/03.2015. .I have asked the manager of the gas agency regarding non delivered cylinder on 7th march-2015 at 1 p.m ; but the manager replied that there are no stock of gas cylinder and advised to call letter. What they had done the cylinder purchased on 06/03/2015 by me against booking no-75835. The home delivery is regularly delayed. Even THEY NEVER ISSUE ANY COUPAN TO THE CUSTOMER AGAINST HOME DELEVERY for which there have no evidence with the customer to complain at agency regarding delay of delivery. They do not respond to the booking request. Even the employees of the dealer misbehave with the customers. They don't even pick the phone of customer. Every time you call them on their telephone no. [protected] they put the phone hang on. So it is requested to you to kindly do rather needful action against this distributor Thanks and regards

Dear team. Qutab gas Agency show my gas Cylinder book on date 26/02/2015 this cylinder not delivered.. On date but 7/03/2015 my meg received .Cylinder delivered ...know cylinder delivered.. Show plaza urgent require my cylinder as soon as possible... Regards standee

Sir, I am Tapan Mukherjee, my consumer no is 02930.Address-Bhuinpara, Belun in district Hooghly.I have booked cylinder on 20/2/2015 and received a message that booking for consumer no. 02930 is registered with ref no. 301453.Also a message has received that cash memo has been generated & cash memo no is [protected] on 25/02/2015. Our Gas distributor is Pandua Indane Service.But till now I don't have receive my cylinder. So please if take any action on my complaint I really great full to you.

I, Shri Nirmal Chandra Mandal, Retd. Sr. Supdt. of P.O’s, settled at Village- Hari Royer Chawk (Ghoshpara) P.O. Bhagwangola, Dist.- Murshidabad, PIN-742135, for the Gas Connection on transfer handover the Original Gas Voucher along with KYC documents and cash of Rs.3750/- to Dakshin Hanumantanagar Indane Gramin Vitrak on 24/02/2015 but the same has been returned back on 03/03/2015 on the ground “TV Data not found”.Supply of Gas stopped since 20/02/2015. Distributor refusing to accept the Termination Voucher as a result I am not getting the supply of cooking Gas.

Today at appx. 9.30 p.m. i went to M/s AMAR FILLING STATION, Sector-28-29 Dividing Road, Faridabad to get filled petrol in my HERO HF DAWN new bike of Rs. 500-00. The operator started filling petrol to fix an amount of Rs 500-00 in machine and as the machine filled 5 lts. petrol, then suddenly he stopped filling and told me that he has filled 5 lts. petrol. I told him that i requested you to fill Rs. 500-00 petrol, why you stopped, while you set the m/c to fill Rs.500-00 petrol. Then he again started filling, with in a second the reading jumped from Rs. 325-00 to Rs. 485-00. I made a complaint to operator, then he replied that to fill Rs 500-00 petrol he fastened the filling, so the reading reached to an amount of Rs. 485-00, while it was done intentionally. After filling i reached my house at sector-3 Fbd, which is 10-12 kms from the said Filling Station. I got the entire Tank petrol empty to measure the whole fuel in it. I found it only appx. 5 lts. only, while i drive my bike only 10-12 kms after filling and for Rs. 500-00 amount his m/c was showing filling of 7.71 lts. So it indicated that the operator intentionally did so, perhaps there is any manipulation in m/c. This act means- A major fault being done intentionally by operator at the time of filling. Which is not fair and according the norms of consumer rights. The receipt issued by filling station contains Sr. No.59132 dtd. 7/03/15 amount Rs. 500-00 Petrol Filled 7.71 lts. Kindly investigate the matter & inspect the m/c, so that other customers rights be safe and no violation of rules be performed by operator or filling station.