| Address: North 24 Parganas, West Bengal |
Dear sir, I am sukumar Mondal my consumer No. CX13793395, LPG ID. 3 [protected], Distributor .- VIKAS DISTRIBUTOR (140477). Address.- Suraj Apartment, Dhalipara, Newtown, Kolkata-700102, Ph.No.[protected]. West Bengal.
I am residing at Newtown, Rajarhat, kolkata-700156, West Bengal, with my Father (79 yrs.), Mother(64 Yrs.) a heart patient & wife with 2 childs,
The Delivery Boy LPG GAS cylinder( Dipak) deliver cylinder without checking weight(dated 19/1/15) runs 10 days, again 2nd cylinder delivered date 31/01/15 runs for 8 days only.
Delivery Boy is very clever he every time tear plastic seal (with out watch properly by my parents) in lieu of checking rubber gasket inside cylinder, He never carry Weighing Machine With him.
It is not possible to present at the delivery time on behalf of office, The Clever Boy take that chance.
so, last time my family verbally told him the previous incident of almost empty cylinders supply.
At last on 20/02/15 i booking Cylinder, In my Email i get messege on 22/02/15
"
Dear SUKUMAR MONDAL
Consumer Number: CX13793395
Indane Distributor: VIKAS DISTRIBUTORS
Cash Memo for your refill request has been generated. Details are below:
Booking Reference Number - 900279
Cash Memo Number - [protected]
Cash Memo Date - 22 Feb, 2015
Thank You for using services of www.indane.co.in.
Please do not reply to this email. In case you need to report a problem/give a suggestion, please proceed through http://indane.co.in/feedback.php
Administrator
Indane.co.in"
But on 27/02/2015 i get another Messege ."
Dear SUKUMAR MONDAL
Consumer Number: CX13793395
Indane Distributor: VIKAS DISTRIBUTORS
Your request for Indane Refill has been cancelled. Reason for cancellation of your Refill Request is mentioned below.
Your request reference number is 900279
Reason for cancellation : Transaction request pending for the consumer
Thank You for using services of www.indane.co.in.
Please do not reply to this email. In case you need to report a problem/give a suggestion, please proceed through http://indane.co.in/feedback.php
Administrator
Indane.co.in "
I can't under understand why this cancellation is done .Is it my guilty to want to check the Weight of Refill???
please solve my problem.