Indian Oil Corporation [IOC] Complaints & Reviews

Gas cylinder booked and received SMS message that cash memo [protected] is prepared against booking no. 703617 on 17th Feb 2015.But not received the cylinder till date. Consumer no. 2122 Gas agency : Sai Prasanna, Gas agency, Bannergatta road, Hulimavu, Bangalore 560076 Unable to contact the agency as the phone numbers are always engaged.

In your agency not delivered properly cylinder. We are asked to agency when will get cylinder they told your cylinder come your area monthly once that time only you collect it otherwise we are not given in your office. They are asking more money rupees 40/-. Why?. We are asked them they told delivery charge. We are called delivery man they are not picked phone, sometime picked that phone they are shouted you can call in our office don't call me why like this in your agency not respond to customer it not myself also so many customer suffering in this agency... Kala Indane Gas. Ulundurpet 606107, Tamilnadu. Custamer Num 10234 Customer id:[protected]

Dear sir, I am consumer of shastri nagar gas service at shastri nagar jaipur .I am very didisappointed it's very bad service i have received last celender from 16th Nov 2014 :after that I am not rereceived any celender from shastri nagar gas service .every day they not able to delevred to celender . so pleas help me and try to understand our feelings consumers no-3990 name -phula devi mob -[protected]

First of all toll free no [protected] is bull sheet. No one answer up to 15 minuet then phone cut automatically I tried three times.I booked my refill on 16th feb'2015. my cash memo no is [protected]. & booking no is 476350. but still i didn't get refill so i wants to know when i can get it.its already 9 days go on booking.

Cons. Nr. 11351, LPG ID:[protected]
Refill Booking date: 03/02/2015 (Booking No. 450043)
Cash Memo: [protected] Dtd 11/02/2015
Until this day (26/02/2015) delivery not received


Previous delivery also delayed:
Booking date: 19/11/2014 (Booking No. 435975)
Cash Memo: [protected] dated 26/11/2015 (which they cancelled???)
Delivered on 10/12/2014 under new cash memo [protected] dtd 09/12/14


Please deliver current booking and stop KAIRALI INDANE SERVICES,
Poothotta (sap 148260) from the malpractice.


M.L.Mathew, Mulanthuruthy (Cons. 11351),
Mob: [protected], Aaadhar[protected] & Bank A/c details
registered with the agency on 14/11/2014.

i am a consumer of Godavari GAS SERVICE, Danar Road, Darbhanga Bihar 846001, ph no.[protected] my consumer no.cx3648844, on 1.02.15 cylender was delivered to me with Rs.818.00 without cash memo but Rs.267.00 was banked to me.Meanwhile Rs.100.00 was price slashed from 1.02.15 only .Distributorrs not ready to return my money.please look into the matter without any further delay.
thanks/regards
Sushanta Mukherjee
#[protected]

Hi, My Consumer Number is 860621 and I have a serious complaint to make. I have booked a refill of cylinder in website on 31st Jan 2015 our request reference number is R[protected]. On 12th February I got a SMS on my mobile number that my distributor has been changed to M/S Mahaluxmi Indane Gas and since then I tried calling them and no body picks the phone. It has been now 26 days and so far I have no information of my refill. Then I got a SMS on 15th February that consumer number CX18229798 is registered with reference number 210259. Then on 18th February I got a SMS that cash memo [protected] generated and shall be delivered shortly. Then on 19th February I got a SMS that cash memo [protected] generated and shall be delivered shortly. Then today I got a SMS that cash memo [protected] generated and shall be delivered shortly. I DON’T KNOW WHAT IS HAPPENING, I GET SO MANY SMS BUT I DON’T KNOW WHEN I WILL GET THE REFILL. THIS IS PATHATEIC SRVICE OF INDANE. PLEASE TELL ME WHEN I WILL GET MY REFILL OF CYLINDER.. PLEASE PLEASE PLEASE OR LET ME KNOW WHERE ELSE I CAN COMPLIANT Regards, Amit Kumar Indu Mob. [protected]

i, pratima patwari.my indane gas consumer no-07144 under howrah west bengal, pal enterprise.i did not get supply since 1st january'2015. i already booked through mobile on 13th jan;2015 at 21.01.47. my booking no was 656630.the dealer pal enterprise told me that they send me cylinder, but i can not get it.please inform me the right solution.

Dear Sir,
My C. No. 75824 with yadhu gas seva Sahibabad, Ghagiabad U P. I booked for refill on 8th Feb 2015 by booking No. 777860 but so far I have not receive the refill.


After waiting for long time I made a complain by C. No. 1909293 on the toll free NO. [protected]. I was told by C. Care that within 48 hrs your problem will be solved. Many time my cash receipt has been generated and cancelled last cash memo No. [protected].


Today 18 days passed, but till today I have not received my refill. And I also tried to contact gas agency on telephone several time in different days but could not as no one attending phone.


There for I request you kindly look in to the matter and get my problem solve.


Thanks & Regards

Prabhakar Kaushik
M. NO. [protected]

Dear Sir, My gas connection no is M 1819 and my gas booked on 10/02/2015 and i receipt generated on 21/02/2015 still i have not received from yesterday Hocker {Mr Munnesh Ph no [protected]}telling that {abhi 1 ghante main aa raha hun}i have Many visit for your agency Taj Gas service Agra but no respond and last time same hocker given us 3 kg water in place of gas.its not fair for indian oil corporation because IOC is a trusted brand please take the action. Phone no Of Taj Gas service : [protected] I hope you will do something

I have booked the gas on 2.2.15 but the concerned Distributor refused the give supply on the ground that my Bank a/c is not tagged though the last date is 31.3.15. further I have submitted the bank details on 20.2.15. Yesterday I was informed by the distributor that further 10-13 days will required to receive the supply....

sir, i book gas from mobile[protected] dt[protected] my ref no 666565 cash memo [protected] generated on[protected] but i not receined gas till 25/2/2015 my cust no [protected] name nirmal kumath jodhpur rajsathan my agancy technocrats

I have booked my gas. Cash memo has been generated but not yet delivered .There are three contacts no given (+[protected], 25746112, 25746113,[protected] . I have been trying to reach on these nos for last 2 days.It has always been engaged. Yesterday i was continuously dialling the nos for more than 1 hour but no luck and today again the same thing, 3 nos were engaged. One phone number was ringing, but no one picked up the call. This is ridiculous. This is not acceptable. Now i need to wait for a weekend to visit their office, just to find out the status. I am not sure why their services are not monitored. There should be a feedback mechanism where consumer should provide feedback and based on the feedback their license should be renewed. These issues is with almost all the agency. They are just earning money giving no proper service . They have no rights to give trouble to consumers. I would request to take necessary action against this agency Here is the complete address. No.25/1-A2, Halanayakanahalli, Varthur Hobli, Sarjapur Road, Bangalore - 560034, Near Wipro

Sir,

I had booked online for gas cylinder in the last week of December, 2014. But I was not able to book the same. I received the voice message as to contact my gas agency. As per the instruction I approached the gas agency, they informed me that if there is a delay in booking the cylinder, the connection will be deactivated within two months. They also informed that the gas agency themselves will apply for the reactivation...

Dear Sir, My consumer No.is 20086. I had booked for refill on December 23, 2014 through mobile booking. My order No. is 234202 dt.[protected]. So far I have not received the refill.My distributor is Sree Guruvayur Indane Services, Guruvayur. May I know the cause of the delay. Thanking you,

Dear Sir,
I am a consumer of LPG which connection has taken from M/s Sandhan Gas Agency and my Consumer No-9327097 and I have booked to purchase a cylinder on 20/01/15 but as on date it is yet to be received.
Please look into this matter and arrange to deliver the same to my home address immidiately.
Moreover, i would like to inform you that I have submitted the required bank details to Sandhan Gas Agency on 30/12/14 but as on date I am not getting any massage from your end regarding the updation of details as mentioned above.

Regards,
Nadeem Ali

Dear Sir/Madam, My consumer no is 20689. I have returned my twin cylinder with the distributor( Ranjan GAS -Noida(u.p) sector 26) code[protected] about a month back and they told me to collect the refund next day after giving me a receiving. Its been a month and i am calling them every day but they say my connection has been locked and they are helpless. I have spoken to your consumer care dept( sadhna vasudeva) and she was least cooperative and dint give any reasonable answer for the delay, after calling her numerous time..i was given the sales officer( renuka shukla's) no..who never picks the phone..This is the customer service, we are getting at Indane after being your loyal customers for years. This is very unethical servive on behalf of your distributor and company...

Rgds
Manjul Thapliyal
Mob:[protected]

Bookings cancelled in DBTL changeover will be automatically re-booked. This is not clear to the consumer.
How many cylinders are eligible for a connection in a year[protected]. If not eligible for subsidy then it should be booked under non-subsidy. If Every company is doing like this then what will be the status of the people. How the peoples will prepare the food for the family. There is also a small fault in the government side, government officials not monitoring this issues. Our government is not for our peoples only for royal peoples and politicians.

महोदय, प्रार्थी का खाता नहरा नहरी रोड बहादुरगढ, झज्जर, हरियाणा के स्टेट बैंक आफ इंडिया की शाखा में खाता संख्या [protected] के रूप में मौजूद है जिसे 24 .1.2014 को आधार कार्ड के साथ सब्सिडी के लिये लिंक कर दिया गया था लेकिन स्थानीय राम गैस सर्विस से एक साल बीत जाने के बाद भी लिंक नही किया । जब बात की गयी तो पता चला कि कागजात जो बैंक से दिये गये थे वह गायब हो गये दूसरी बार दे दो । दूसरी बार दिया गया किन्तु अभी तक लिंक नही हुआ और न ही कोई मैसेज आया । अभी भी टहलाया जा रहा है। टरूण पाण्डेय कनेक्शन संख्या: 15845 कंपनी का नाम: इंडियन आयल क्षे़त्रीय कार्यालय: करनाल, हरियाणा

Hi,

We have gas connection of INDANE. I would like bring attention for higher authorities that our distributor (Kunal gas Agency, Rajkot) doesn't provide emergency contact number or any other kind of complaint registration number in their bill.

Local staff provided wrong information that company has closed emergency services. If customer wants emergency services, customer need to pay extra money.

I hope, authorities will take necessary action, as it is matter of someone's LIFE.

Please provide information to raise complaints for such lack of responsibilities

Thanks