Indian Oil Corporation [IOC] Complaints & Reviews

sir, i book gas from mobile[protected] dt[protected] my ref no 666565 cash memo [protected] generated on[protected] but i not receined gas till 25/2/2015 my cust no [protected] name nirmal kumath jodhpur rajsathan my agancy technocrats

I have booked my gas. Cash memo has been generated but not yet delivered .There are three contacts no given (+[protected], 25746112, 25746113,[protected] . I have been trying to reach on these nos for last 2 days.It has always been engaged. Yesterday i was continuously dialling the nos for more than 1 hour but no luck and today again the same thing, 3 nos were engaged. One phone number was ringing, but no one picked up the call. This is ridiculous. This is not acceptable. Now i need to wait for a weekend to visit their office, just to find out the status. I am not sure why their services are not monitored. There should be a feedback mechanism where consumer should provide feedback and based on the feedback their license should be renewed. These issues is with almost all the agency. They are just earning money giving no proper service . They have no rights to give trouble to consumers. I would request to take necessary action against this agency Here is the complete address. No.25/1-A2, Halanayakanahalli, Varthur Hobli, Sarjapur Road, Bangalore - 560034, Near Wipro

Sir,

I had booked online for gas cylinder in the last week of December, 2014. But I was not able to book the same. I received the voice message as to contact my gas agency. As per the instruction I approached the gas agency, they informed me that if there is a delay in booking the cylinder, the connection will be deactivated within two months. They also informed that the gas agency themselves will apply for the reactivation...

Dear Sir, My consumer No.is 20086. I had booked for refill on December 23, 2014 through mobile booking. My order No. is 234202 dt.[protected]. So far I have not received the refill.My distributor is Sree Guruvayur Indane Services, Guruvayur. May I know the cause of the delay. Thanking you,

Dear Sir,
I am a consumer of LPG which connection has taken from M/s Sandhan Gas Agency and my Consumer No-9327097 and I have booked to purchase a cylinder on 20/01/15 but as on date it is yet to be received.
Please look into this matter and arrange to deliver the same to my home address immidiately.
Moreover, i would like to inform you that I have submitted the required bank details to Sandhan Gas Agency on 30/12/14 but as on date I am not getting any massage from your end regarding the updation of details as mentioned above.

Regards,
Nadeem Ali

Dear Sir/Madam, My consumer no is 20689. I have returned my twin cylinder with the distributor( Ranjan GAS -Noida(u.p) sector 26) code[protected] about a month back and they told me to collect the refund next day after giving me a receiving. Its been a month and i am calling them every day but they say my connection has been locked and they are helpless. I have spoken to your consumer care dept( sadhna vasudeva) and she was least cooperative and dint give any reasonable answer for the delay, after calling her numerous time..i was given the sales officer( renuka shukla's) no..who never picks the phone..This is the customer service, we are getting at Indane after being your loyal customers for years. This is very unethical servive on behalf of your distributor and company...

Rgds
Manjul Thapliyal
Mob:[protected]

Bookings cancelled in DBTL changeover will be automatically re-booked. This is not clear to the consumer.
How many cylinders are eligible for a connection in a year[protected]. If not eligible for subsidy then it should be booked under non-subsidy. If Every company is doing like this then what will be the status of the people. How the peoples will prepare the food for the family. There is also a small fault in the government side, government officials not monitoring this issues. Our government is not for our peoples only for royal peoples and politicians.

महोदय, प्रार्थी का खाता नहरा नहरी रोड बहादुरगढ, झज्जर, हरियाणा के स्टेट बैंक आफ इंडिया की शाखा में खाता संख्या [protected] के रूप में मौजूद है जिसे 24 .1.2014 को आधार कार्ड के साथ सब्सिडी के लिये लिंक कर दिया गया था लेकिन स्थानीय राम गैस सर्विस से एक साल बीत जाने के बाद भी लिंक नही किया । जब बात की गयी तो पता चला कि कागजात जो बैंक से दिये गये थे वह गायब हो गये दूसरी बार दे दो । दूसरी बार दिया गया किन्तु अभी तक लिंक नही हुआ और न ही कोई मैसेज आया । अभी भी टहलाया जा रहा है। टरूण पाण्डेय कनेक्शन संख्या: 15845 कंपनी का नाम: इंडियन आयल क्षे़त्रीय कार्यालय: करनाल, हरियाणा

Hi,

We have gas connection of INDANE. I would like bring attention for higher authorities that our distributor (Kunal gas Agency, Rajkot) doesn't provide emergency contact number or any other kind of complaint registration number in their bill.

Local staff provided wrong information that company has closed emergency services. If customer wants emergency services, customer need to pay extra money.

I hope, authorities will take necessary action, as it is matter of someone's LIFE.

Please provide information to raise complaints for such lack of responsibilities

Thanks

I Vijay kumar singh received cylinder from Ms ARYA GRAMIN VITRAK, KESATH (BUXAR) BIHAR at market price Rs 825=00 on dated 24/01/2015, but subsidy payment has not yet reached in my Bank A/C No [protected], IFSC code PUNB0MBGB06 today 25/02/2015.What reason I not get my subsidy amount.Pls take acct ion.My Cons No is 1248

Hi There, My LPG ID is LPG ID 3 [protected]. I have booked my refill on 14th feb at distributor office and from online indane login [protected]. I also received cash memo [protected] generated massage on 21st feb15 but refill not delivered yet. so i have visited to distributor office he assured me that refill will delivered till 23feb. i again received cash memo [protected] generated massage on 24feb without delivered previous refill. I'm afraid that may be distributor missued my account. I also informed the same to distributor but is not ready to listen anything on this. Please help us on this issue so we can avail refills which is approved by govt only to consumers and stop such backmarketing.

SIR I AM CONSUMER9CONSUMER NO. 529 NEW NO.[protected] OF SINGHAL GAS SERVICE PANDEY BAZAR BASTI.UP. THE DISTRIBUTER DOES NOT SUPPLYING THE GAS AT HOME.THE OFFICERS OF INDANE GAS ARE NOT FAIR IN THEIR DUTIES.THE TELEPHONE LINE AND IVR MOBILE IS ALWAYS OUT OF ORDER.KINDLY APPOINT AN OTHER HONEST DEALER IN BASTI CITY TO DIVIDE THE LOAD. KINDLY ALLOW TO BOOK MY GAS. ALL THE KYC PAPERS ARE ALREADY SUBMITTED TO THE GAS AGENCY.

I booked gas on telephone on 10.2.2015, Consumer No - 25102 and booking No. is 503426. I got a msg on my cell phone regarding issue of cash memo No.[protected] Dt. 14.2.2015. I was informed that gas will be supplied within 2-3 days. I rang the agency after 2-3 days and again it was told that gas will be supplied very soon. Kindly submit Adhaar Card, gasbook copy & bank passbook photocopy. Which I deposited very next day. Today is 24.2.2015 but not recieved the cylinder. I again call at number[protected]. Some lady pick the phone & replied that cylinder will not be deliverd as it has return twice from your given address. When I asked the reason lady replied that you have shifted from your address & kindly submit your new documents. Which is shocking to me as I am still residing at the given address. Then I asked who has told you that i am shifted from the given address. Lady replied that our delivery boy Mohan told us. Then I called Mohan about it. But he refused that he had not updated such thing & assured me he will check and let us know current status immidiatly but till now we have not recieved any update when we will recieved our gas or not. Kindly look into the matter & take action who is playing foul with us & gas agency as well.

This complaint is against Punia Gas service sector 32, ChandigarhI ve booked three times since 26/2/15, supplied adhaar 3times but they cancel the booking after few days. We wait for the cylinder and when we call on gas booking no. booking is cancelled. there are many customers Punia is doing this to. This is not the first time this is happening. But they have cancelled my two booking in a row. They are encouraging black buying in Rs.1000/- from their godown. pls ref to cash memo [protected] n booking no. 565004 dated 4/2/15 and cash memo [protected] dated 20/2/15 which have been unduly cancelled inspite of giving them the adhaar. Now i have booked again 10 min back dated 24/2/15... how do we trust such distributors. I went to the office after the first cancellation but they pay no heed. A madam there is very good to talk but then nobody cares once you are out.

SIR, MY NAME IS RAJAT DAS, I BOOKED NEW CONNECTION THROUGH ONLINE 23rd NOVEMBER. MY REFERENCE NUMBER IS- N[protected], THEN I GO TO DISTRIBUTER SATYEN GAS SAERVICE, LOCATE ISLAMPUR, WEST BENGAL. HE TOLD ME THE NEW CONNECTION AFTER 15 DAYS. AND I GO TO AFTER 15 DAYS HE TOLS ME AFTER 1 MONTH. THEN I TELL YOU HOW MANY DAYS I GET MY NEW CONNECTION. THEN HE TELL ME I DO NOT KNOW. BUT AFTER 24/02/2015 NO CONNECTION IN MY HOME. SO, SIR PLEASE GO TO THE STEP THIS MATTER. THEN I GO TO COMPLAIN IN COSUMER FORUM. MY CONTACT NO. - [protected], E-MAIL ID - [protected]@gmail.com

i booked gas on telephone on 9.2.2015 and booking No. is [protected]. I got a msg on my cell phone regarding issue of cash memo No.[protected] Dt. 10.2.2015. I was informed that gas will be supplied within week time. i rang the agency after 8 days and again it was told that gas will be supplied very soon. Today is 24.2.2015 but not recd the cylinder. Earlier also I received sms thrice for change of cash memo number i.e. my cash memo was issued thrice. Can I expect a reply from Indane in this regard. My consumer No is 12311.

I have booked LPG cylinder on 06.02.2015 online but after passage of 18 days it is yet to be delivered. I tried several times over telephone No.[protected]/ 6464355 but got no one picked up the phone. Every time such type of delay occurs but no remedy. I am fed up with the attitude of the dealer.My dealer is: M/S BHENDE GAS AGENCY CONGRSS NAGAR NAGPUR My gas connection no.2918032 booking ref. no.227952

Dear, sir/madam,
I very harmfull to state you that more than
Still now 27 days we are not getting our gas cyl.We are reqt. Them many more but no responds.What i do?
My name - munni shaw
Consumer no.- cx16929243
Cont.-[protected]
Distributer name- prayojani
Distributer cont.No.[protected]
Pls sir/madam, remove us this position.

Dear Sir, I am the customer of Indane Gas and my distributor is "(SHANTI INDANE, WZ-427, sadh nagar, street number-18 k, palam colony new delhi-45) My consumer No. 06614, I have booked for refill on 27 january 2015, but till date I have not received any information on the status. When I called our Agency ([protected], [protected], [protected]) it is keep on ringing, nobody attends the call. I am frustrated. Please look into this and help us. Please sir do the needful its very urgent.

Dear Sir, I am the customer of Indane Gas and my distributor is "DK Agencies, Bangalore. My consumer No. 11728754, I have booked for refill on 2nd Feb 2015, but till date I have not received any information on the status. When I called our Agency[protected] it is keep on ringing, nobody attends the call. I am frustrated. Pls look into this and help us.