Indian Oil Corporation [IOC] Complaints & Reviews

I had booked a gas cylinder by Jan 1st week 2015 and still haven’t got it delivered to me. Now when I check the status I could see that the status is showing as delivered (delivered by 10th January, see the attached proof); I had tried to lodge a complaint in the booking Gas agency (named Cooking Gas Agency) but they are not accepting my problem/worries; so still the issue seems to be bothering and at the end of the day I am suffering without the cylinder. Now I am borrowing the cylinder from my neighbor for my daily usage; seriously frustrated. Also the booking history shows that they are delivering me one cylinder every month; but for your kind information that I only order cylinders once for every 2.5 to 3 months. There something seems to be terribly wrong here; please help me out to solve this situation and get the cylinders only when I order for them!! I would need one cylinder immediately which was ordered originally by me on Jan 1st week. Also at the agency I was told that the cylinders will be provided without the subsidy coverage (now I have also submitted my AADHAR card as well; please check for me if it is updated in your records) from FEB month 2015 where as the actually rule states that this rule is applicable only from March 2015. My Details: Consumer Name: Pranab Kumar Beltharia Consumer No: 78256 Consumer E-mail ID: [protected]@gmail.com LPG ID: 3 [protected] Gas Agency: Cooking Gas Agency (117529)

As I was shocked to note that my gas connection was misused by some body else for which NO sms message were received to my mobile number which was registered in the IVRS system. Hence, I need a details of booking made during the year 2013-14 with complete particulars of mobile number registered in IVRS and the numbers in which the request made in the subject period. Whether the confirmation and the delivery details are sent to the same number in which they got the booking request or to the one which the consumer registered with them.

Dear Sir I am Jithesh my consumer no is 17455, and informing you that i received cash memo No:[protected] on 28Th January 2015, yet not received the cylinder[protected] Many times we enquired them( Sudarsanam Indian Services) they not giving a reply properly, and finally they telling the reason is lack of stocks, But i am very curious know that how to made the above cash memo with out sufficient stocks, Kindly give proper reason and release me the cylinder soon

Date: -14.02.2015
To,
The Manager
Ananth Gas Agencies(Indane gas)
Indane Gas Road,
Near H.A.L.Hospital
Bangalore -560017
Ref LPG ID no:[protected].Consumer no: 47988
Sub:- Non delivery & cancellation of refilling of my Gas cylinder booking made vide Ref no:247515 dt:27.02.2015.
Dear Sir,
With reference to the above subjected, I would strongly protest against the behavior of your
Ananth gas agencies & its staff, kindly note I had booked for refill of my gas cylinder on 27 Jan 2015 vide
Reference no.247515, which I found out today through your toll free number, it’s has been cancelled,
Without any prior intimation, on 4th February 2015 at 4.58pm I have received a message that “your
Cylinder shall be delivered shortly, after making me wait for almost 10day’s, on14 Feb 2015 it has been
Cancelled, please note this is not the first time it’s happing to me, from past one & half year
My booking for gas refilling has been cancelled 4time without any reason, I stay in apartment where
24/7 we have security guard, your delivery boy cannot say door lock, my consumption of gas cylinder is
on 7 to 8 per year, which means 2month one cylinder, the rude behavior of the gas agencies & delivery person has forced me to write a letter to the honorable “Prime Minister Sri Modi Ji”, for which I request your self to acknowledge the receipt of letter .falling which I may approach the Indian oil consumer form .
Thanking you
With Regards

Vinod.R.Nair
Bangalore

ffISir, This is to inform you that i am an Indane LPG customer of Sri Rama Agencies, Ramamurthynagar, Bangalore-560016 for the past 20 years.My consumer number is CX1038752. I had booked for my Indane LPG cylinder refill on 14th January 2015 and for ten more times.The refill cylinder booking was cancelled each time and the reason was "Transaction request pending for the consumer" I had submitted my Aadhar and Bank details to my LPG distributor five times.Also i have received an confirmation SMS from the bank about the Aadhar Bank seeding. So i request to check and arrange for my refill cylinder at the earliest due to which we are facing severe hardship while cooking in our household. Thanking you, Banumathi Balakrishnan Mob No: [protected] E-mail ID: [protected]@yahoo.co.in

Plzzz take some action reagarding dis...we whole of chennai are fed up with the gunagiri of gas delivery boys...they are charging whole of chennai 60 rs extra for the gas cylinder...it hs been a nuisance for all o[censored]s...if we dont pay then extra 60 rs they atr yelling at us and giving us threatning that they will not bring thethe cylinder next time.. Compulsory taking from us...plz take some action...take care o[censored]r indian public...y government is allowing all dis

Hi, I have Indane Domestic gas connection with Devaganga Associates. I have booked the cylinder on 26-Jan-2015 Consumer Number 70086, still the cylinder has not delivered since it is more than 15 days. I was trying to call all the office numbers & [protected] but nobody has not pick the phone. This is happening repeatedly, could you please advise to the distributor to provide the service accurately. Regards, Sumanth

Respecter Sir, 1. Sir, my actually name is Subhit Kumar (copy of Aadhar Card uploaded) for your ready refrence, but by mistake of gas agency (due to clerkcal mistake) my name is as Sumit Kumar, I requested to your kind honour, please correct my name as Subhit Kumar (copy of Aadhar Card uploaded for ready reference). 2. An early action is requested please.

I am customer of Indane Distributor- Mann Gas Service, Bathindaand my Customer ID is 35827. I had given refill request twice but refill has not been provided till date. My last request booking no. was [protected]. Also, I have submitted my Aadhar details to the distributor but the same has not been updated. You are requested to look into the matter and resolve my problem at the earliest and reply me on my mail ID: anurag.[protected]@gmail.com

My gas consumer no CX8737733 in name Lalit Mohan Saxena was linked to Urja gas service, Kondli Delhi which transferred to new distributor Verma Gas Agency.I am unable to book my gas on mobile as landline no ([protected],[protected] of Verma Gas is not accepted by your Iocl on line booking software.

Dear Sir/Madam,

I am a senior citizen.

My LPG ID is 3-[protected]

My complaint history is:

I registered a refill on[protected] vide No. 578265On 4 Jan-15 I received a SMS informing the cash memo
No. [protected] has been generated.On 17 Jan I received SMS informing that my booking
stands cancelled..On 17 Jan I made another booking vide No. 594327 and
...

My consumer no. Is 33421 i have ordered my gas in 1 of february and not got it even today when i called them they told us that the gas has been already delivered in 9 of february .I think that the delivery man has stollen our gas as once he have requested us to give a cylinder to him but we refused & he might thought that we have ordered this gas for him.Our distributer name is sreema (Indane) distributors .
Please sir/madam look over my problem oher wise i will be helpless.

sir, I am customer in IOC SUMO gas agency in rajkot.my customer number is CX13999702. Yesterday i received my lpg cylinder when delivery men give a cylinder than i told his cylinder was leaked but he say i don't change now i come tomorrow and change the cylinder but today he don't came so i call in office than office man say change cylinder tomorrow.sir please take a action immediately.

I booked Indane gas(consumer no.13095) refill on 24.01.2015(booking no.206358) with Golden gas service Palamvihar vyapar kendra Girgaon-122015 despite my regular visits/reminders, gas refil is supplied so far.Today I come to know through Newspaper that supply is stopped to the distributer due to various complaints.Indane authorities must take action for smooth supply gas refills.

I have book a cylinder against booking no - 617517 on date - 03.02.2015. On date 06.02.2015 a messege displayed on my mob no - [protected] by iocl cylinder is delivered against cash memo no. - [protected].But cylinder is not delivered yet today 12.02.2015.Please do the needful and help me. Thank, salak ram sahu Consumer status active Consumer no 14966 Contact no - [protected] Add - ews 43 rajeev gandhi nagar near st paul school anand nagar bhopal 462021, mp Agency name -' SAINI INDANE ' gas service TIN no of agency . - [protected]

Dear sir, I am a customer of your gas services. My complaint is that my cylinder is booked on[protected] without my knowledge. An alert msg came to my mobile---- "cash memo [protected] generated for booking no. [protected], shall be delivered shortly." I didn't book the cylinder ... plz take necessary action regarding this.. Mahendra Kushwaha Consumer No.012049 Mobile No.[protected]

I am cons mo 1108 of Mithra Gas agency Muvattupuzha .Gas refill booked in 2/1/2015 with booking no 472880 Cash memo NO [protected], GENERATED on 22/1/2015 but not yet delivered TodayI contacted Mithra office but response not satisfactory and the reply by the Manager was rude. Please instruct to deliver the same today itself. Rajan T K THACHUPARAMBIL HOUSE GANDHI NAGAR MUVATTUPUZHA CONS NO 1108 MUVATTUPUZHA 12/2/2015

I am Subramanya residing at LB-3 Mescom Quatrase KHB Colony Yekkur Bajal Post Mangalore My Consumer number is 4107277 i am booking the LPG on 30.1.2015 but LPG cylinder is not delivered until today I call the Agency today but no one not pick the phone

I, Jayanta Das, Consumer Number 17006 hereby want to complain that I got a sms from Indane that my cylinder has been delivered as per cash memo number [protected] on 10th February 2015. However, no cylinder has been delivered to my residence till 11.2.2015. When I approached the distributor M/s Prayojonee, at Alipore, they told there was no supply against the said cash memo and the cash memo is only an adjustment between subsidized & non-subsidized cylinder. They advised me that I have to book afresh and wait for the next cylinder delivery. I am waiting for over two months after the last booking and thus it is not possible to wait for any fresh period. You are hereby requested to look into the issue and arrange to sort out the problem. Regards,

I have book acylinder against booking no - [protected] on date - 06.02.2015. On date 10.02.2015 a messege displayed on my mob no - [protected] by iocl cylinder is delivered against cash memo no. - [protected].But cylinder is not delivered yet today 12.02.2015.Please do the needful and help me.

Thanks
Sunil malik
Lpg id 3 [protected]
Consumer status active
Consumer no d-9328
Contact no - [protected]
Add - 1894a/31, mayur vihar,
Gali no. - 6, gohana road,
Sonipat-131001(Haryana)
Agency name - dahiya gas service
Distributor address dahiya gas servicesarang road, sonepatsonepat
Distributor phone [protected], [protected]
S.No. Order date order no./reference no. No. Of cylinder status cash memo no. Cash memo date delivery date eligible subsidy amt. Remarks
1 [protected] [protected] 1 delivered [protected] [protected] [protected] 195.68 subsidy transfered on[protected]