Indian Oil Corporation [IOC] Complaints & Reviews

Hi, This is regarding the Akash agency for indane gas distribution(Durgapur, 54Ft road, West Bengal), they never deliver the gas cylinder on time and to the home location, . We always need to go and collect the cylinder but why is this so? When the service is provided to book online so that all customers get the service provided at the doorstep but in vain. Booked for the next cylinder on 14th Jan 2015 still no status... if we are asking for the cylinder they revert and say come and collect . If this is the service type really its frustrating ... We need the problem to be resolved as soon as possible and need urgent cylinder to be delivered at my home address within 2 days. Moreover the staffs at the distributor site are really rude ... Regards, Dipankar Mondal Address: Sabita Niwas, 28/13, Saradapally Durgapur-713213 West Bengal

Hi, This is regarding the Akash agency for indane gas distribution, they never deliver the gas cylinder on time and to the home location, . We always need to go and collect the cylinder but why is this so? When the service is provided to book online so that all customers get the service provided at the doorstep but in vain. Booked for the next cylinder on 14th Jan 2015 still no status... if we are asking for the cylinder they revert and say come and collect . If this is the service type really its frustrating ... We need the problem to resolved as soon as possible and need urgent cylinder to be delivered at my home address within 2 days.

Dear Indane Team, I am very sorry to say that the service of M/s Riddhi Indane Gas Agency is very pathetic, we are not getting home delivery of cylinders since last one year.My Age is 73YRS PLUS and at this age i have to bring down the cylinder from 2nd floor and carry it all the way to agency office and then to godown and carry back filled cylinder back to home, which is very painful experiance for me at this age.This is happening since more then last one year. Right now also i am running out of gas.plz help to deliver the cylinder as soon as possible. Please do the needful and either change my Gas Agency or alien the dealer for the same. Consumer No.:-4672 Name:Balraj Khanna Agency Name and Add: M/s Riddhi Indane Gas Agency #C76, Shop #7, M.M. Plaza, Ghandhi Market, Hari Nagar, Delhi - 110064 Thanks & Greetings of the day Consumer No.:-4672 Name:Balraj Khanna [protected] [protected]

Distributor has not deliver the cylinder yet since last 16 days and when we asked for a cylinder from delivery boy he is asking for Rs 1000egal for the cylinder. Kindly resolve the issue before it may goes in compliance. LPG ID3 [protected] Consumer StatusActiveConsumer NoSP04157Consumer NamePrasad Kr. LahiriAddressB K PALLY, NARENDRAPURCity / TownkolkataContact details (Mobile)[protected]Email [protected]@rediff.comType of Connection Domestic Preferred Time DeliveryInactive KYC StatusNot SubmittedAadhaar linked to LPGYesAadhaar Number[protected]Aadhaar linked to BankYesBank account linked to LPGNoBank Account No[protected]Bank IFSC CodeNot AvailableBank NameState Bank of IndiaBank Details as per last transcation Bank A/c no.: [protected] IFSC Code: NA Bank Name: State Bank of India Distributor Code239963 Distributor NameKishore Krishna IndaneDistributor Address105 NILACHAL COMPLEX, P.O. NARENDRAPUR, P.S. SONARPUR, DT.24 PGS(S)Distributor Phone24287359, 24287360 Regards P K LAHIRI

LPG ID 3 [protected] Consumer No CX7470591 Consumer Name Sourav Chatterjee Address BLOCK 5 FLAT-T, JANHAVI, LAT BAGAN SHYAMA PRASAD SCHOOL Contact details (Mobile) [protected] Email Id [protected]@gmail.com I have submitted my Form 4 along with cancelled to the distributor HANSESWARI GAS SERVICE on 7/1/15 but till date my bank linking is not done.

MY INFO AS UNDER. LPG ID - 3 [protected] Consumer No. - 19016 Consumer Name - 19016 Distributor Name: - KUNJ INDANE SERVICE Aadhaar Linking Status - Aadhar no is xx4346 in LPG Aadhaar Linking Status in Bank (As per NPCI) [protected] Vijaya Bank Bank Account Status in LPG (Non Aadhaar based) Remarks - You are good to receive subsidy in your Bank Account I HAD JOIN DBTL ON 09/12/2013. I HAVE BOOKED CYLINDER ON 17/01/2015 MY ORDER REFERENCE NO IS 900370 WHICH IS DELIVERED IN TIME . I HAD MADE FUL PAYMENT (WITHOUT SUBSIDY). STILL SUBSIDY IS NOT DEPOSITED TO MY BANK A.C. MANOJ A VYAS [protected] [protected]@GMAIL.COM

Hello Sir/Madem, My name is Ramesh P, my consumer number is CX9175057 form Kalpana Indane Gas Agency. I have booked a Gas on 4th December with booking ID 419524 and cash memo generated message on 31st December with - cash memo # [protected]. Still today (29th January 2015) we have not received the cylinder. I logged a compliant with customer care and the compliant number is 1810356. But it is almost a week i have not got any response fro the customer care. Looks like there is no point in contacting customer care. Hence logging the compliant in this forum. Our gas is closed for past two days and now my family have to depend on the hotel for food.

Sikandrabad indane gas service bulandshar, never given delivery on time, we book by phone but they give my cylinder to other person, i take cylinder in black from this agency in 800 to 1000. Kindly make my delivery on time . I am senior citizen, jai devsingh, mansrovar colony, bulandsahar. U.P.203001.

I am Indane LPG customer with customer no. 25939 and LPG ID is[protected] at Lucky Gas Service, Bareilly. (UP). I have booked cylinder on dated 16.01.2015 and received ref no. 221781. After waiting for 8 days, the cylinder was not delivered. Therefore, I was compelled to book cylinder again on dated 24.01.2015. But the situation is still same and LPG cylinder undelivered. Kindly look into the matter and resolved the problem, which causes I suffer severely. Prabhu Dayal Bareilly-243001 [protected].

I am a consumer of Indane LPG my consumer No. is K20264 and LPG Id is [protected]. Gas agency name is Kitchen Qeen at Raipur ( Chhattisgarh). Since last two times used to book for new cylinder threouth automated phone booking service No [protected], provided the the agency. But they supplied very late both the time. Lokking to this problem when this time i went to the agency for mannual booking he refused to book saying that since last 6 months i have not booked for new cylinder i have to pay fine. How it is possible that i can servive without gas cylinder. When i request to check his record he deadly denied to hear a single word. My submission is taht is there any system in the OICL to check when consumer is supplied cylinder last time if booked threou automated service.

indane gas phoolpur azamgarh up cont no [protected] yeh agency wala 9 am ke bad gas nahi deta hai na to home delevery karta hai itni thand men gaon walon ka agecy pe 9 am pahuchana impasebal hai gas nahi milne ke karan kitne gharon men khana nahi bana hai pleese is agency ko hukm diya jaye ke gas kam se kam 3 pm tak de

Dear sir,

I am very sad and face big problem because dt 09.01.15 i book my cylinder and dt 12.01.15 show online in indane site delivered but dt 29.01.15 i am not recd cylinder.my gas agency is sona enterprises vasantkunj and service man name devi prasad.nobody help me.

pls take action agst delivery man and gas agency other wise we next mail send to PMO office.

my consumer id:- 41071.

delivered cash memo no:- [protected]

order no:- [protected]

Hi Sir, Since last 4 months I have been booking gas refill over the phone and then after 20 days or so I get the SMS that the gas has been delivered however it has been not and after that when I contact the Cargo distributor the person in charge says to contact the delivery boy. I contact the delivery boy and he says he did it by mistake and i received this kind of reply four times in four months. Moreover even after following up the delivery boy named(Chotka) takes it very casually and switches of the phone most of the times. Its my request to you, kindly look into this matter on a serious note and resolve this issue which is continuing for 4 months now. NAME: KUL BHUSHAN BAJPAI CONSUMER NO- 26148 Address: 29/2, Christopher road, Kolkata-700046 Area- Tangra Contact- [protected]

i have booked cylinder on 18 jan. 2015 from automated refile service my reference no. is 545497 my name is dharmendra nath tiwari gas no. 26332 my mobile no. is [protected] gas agencies phone no. [protected] and 55 acy name is chandni gas agency situated in dwarka sector 1 new delhi

Dear Officer. Please note that leakage cylinders were delivered since past 2 months, The cylinder was delivered on 10.01.2015 and after even 3 complain it is yet not replaced. The existing cylinder may exhaust any point of time . My LPG ID is[protected] . My Consumer Number : 91017991 Name : Nidhi Katiyar Gas Service : Santosh Gas Service : Phone 26300998, 26301484, 26303853 Location : Ahmedabad Kindly look in to the same . Regards Nidhi Katiyar [protected]

after having made a booking and submitting all aadhar documents. i received a confirmation that bill has been generated on 16 jan but even after 15 days after that I am yet to receive my refill where as the delivery boy was delivering bookings made a day before. I believe they are selling in black.

Sir, My Consumer No. 465659 and registered with Asoka Gas Agency, Kannammoola, Thiruvananthapuram. In June/July 2014, I have given all required docoments including a copy of my Aadhaar to the said Distributor and to my bank (State Bank of Travancore, Pettah Branch). Last week I got a SMS asking me to link Aadhaar with the Distributor and anyway again I gave a copy of Aadhaar, but to-day on my enquiry, I was told that still it is not linked and some problem is there in my case. My Aadhaar No. is[protected].You may please look into it and do the needful at the earliest. Thanks, Yours Sincerely, K.N.Vilasini, TC-13/1088, Manichilanka, Chattambiswamy Nagar, Kannammoola Thiruvananthapuram-695011, e-mail: [protected]@ymail.com

आदरणीय सर सर मैंने अपना गैस दिनांक ९-०१-२०१५ को बुक किया था जिसका मुझे message भी मिला उसके एक दिन बाद १०-१-२०१५ मुझे दूसरा मिला जिसमे रशीद नंबर लिखा था जो ३००००६६५३२ है उसके बाद से आज तक मुझे गैस डिलीवर नहीं हुई मेने बहुत बार कंप्लेंट भी की अपने डिस्ट्रीब्यूट...⇄ से पर कोई फायदा नहीं हुआ मेने आगरा भी कंप्लेंट की दी बार ज्सिका मोबाइल नंबर ये है ०९४१२२६८४८६ पर इनकी तरफ से भी कोई रिप्लाई नहीं मिला मेरे यहाँ गैस नहीं है आज बहुत मजबूर होकर आपको में ये मेल कर रहा हूँ कृपया आप मेरी परेसानी को हल करने की कृपयाकरे आप की अति कृपा होगी मदन लाल अग्रवाल १६२४ गली गुसैयाँ| मंदी रामदास, मथुरा २८१००१ एलपीजी नंबर 3 [protected]

Distributor not given a new connection through online new connection registration application. My Indian gas Distributor is MAA SARYU INDANE GAS SERVICE NEAR TEHSIL, CHIKANIYA, GOLA, DISTRICT- GORAKHPUR, UP. They are saying that, they can not accept online registration application for new LPG connection.And offline registration has closed for long time. My online registration is KYC No.: [protected] KYC Date: 30/12/2014, Wait list No: [protected]. So please tell me' what I do? My Mail ID :- [protected]@live.com

My indane distributor is - " banjara gas service " bearing code no - 125471 ( yousufguda, hyderabad ). Here we are being forced to purchase a local made stove & gas pipe with every connection, even though we do not require as we are willing to use a higher model & a different make stove, or for a different reason. Even after clearing all the checks for false/double connection, they are blackmailing us for not approving our request for new subscription, if we dont agree to their orders.
Its really getting worsen day after day after day.
I request the higher authority to please look into this matter & offer relief to their loyal consumers asap.
Thanking you.