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Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] reviews & complaints page 374

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S
shrik48
from Chandigarh, Chandigarh
Jan 25, 2015
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Address: Raipur, Chhattisgarh

I have booked a refill gas cylinder on 07.01.2015 for consumer number 192 vide booking reference number 900322. On 14.01.2015 an amount of Rs.568/- has been credited in my saving account in SBI account No.[protected] but after lapse of 19 days till date delivery not given by the Gas agency(Lalmani Indane, Raipur, Chhattisgarh) due to which i am facing a lot of problem. Kindly arrange to deliver the same immediately.
I have requested a refill on 12/01/15 and the refill order no is 900867, the distributor numbers are not working and no one is responding, when i check the status online, it says "Bookings cancelled in DBTL changeover will be automatically rebooked"
My indane consumer no is : CX10598563, and the distributor is "Sri Gurukrupa Indane Distributors"
I request you look into this matter

Regards
Rajesh
I have requested a refill on 12/01/15 and the refill order no is 900867, the distributor numbers are not working and no one is responding, when i check the status online, it says "Bookings cancelled in DBTL changeover will be automatically rebooked"
My indane consumer no is : CX10598563, and the distributor is "Sri Gurukrupa Indane Distributors"
I request you look into this matter

Regards
Rajesh
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    Mandal Samir
    from Kolkata, West Bengal
    Jan 25, 2015
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    Address: Kolkata, West Bengal

    In all my documents my name is Samir Kumar Mandal but unfortunately in my LPG connection it was Samir Mondal. My distributor, Champadanga Indane, Hooghly, W.B has corrected my name as a result my consumer no has been changed. My Adhar no was linked to my old consumer no and it needed removal immediately in order to link it to my new consumer no.Finding no other alternative my Distributor has linked my Bank A/C to new consumer no. My other details are given here. Old consumer no-5525, new consumer no CX16110249, SBI A/c no-[protected], Adhar no.[protected].
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      patelhn87
      from Mumbai, Maharashtra
      Jan 25, 2015
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      Address: Vadodara, Gujarat

      Hello my name is c.m .patel from Vadodara, Gujarat. My gas agency name is gurukrupa gas, karelibaug, Vadodara I linked my adhar no in both SBI bank and gas office My consumer no is 28254 Now on date 5/1/2015 I issue on gas cylinder...but unfortunately it's subsidies amount transfer in 3rd party icici bank a/c... I cecked in Bank but it was ok by bank ...then I checked in gas agency they reply they transfer Rs. In 3rd party icici a/c...and they not give satisfied answer so now what can I do ...please help me as soon as possible.
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        Lajja Wati
        from New Delhi, Delhi
        Jan 25, 2015
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        Address: New Delhi, Delhi

        Sir, Gas Agency:Subh Laxmi Gas Agency. Consumer Name/No: Lajja Wati/CX11231758 Gas Agency:Subh Laxmi Booking No:390645 - date 20th Jan 2015.cash memo [protected][protected]:39 A.M.).& Massage Recevied Registered M.No. Gas has been delivered[protected]:51. But Till now i have not received refill Cylinder, So, Please Send my Refill Cylinder & Check Status.
        Gas Agency : GEMINI ENTERPRISES, NAJAFGARH - NEW DELHI -110043, CUSTOMER NO.25434, Booking with Reference No.630537 dated 7th January 2015, but till today (25.01.2015), refill/cylinder not received.
        so so
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          M
          Mathew Malayil
          from Mavelikara, Kerala
          Jan 25, 2015
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          Sir, With ref to IOC Ref No. BNK[protected] dated 06 Jan 2015, I am down loaded Form No.4 from IOC website and tried two times to handed over to the Dealer i.e.Coral Agencies, Puthiyacavu Mavelikara. But they are denied to accept form No.4 from my side and said that, My Gas connection also linked with aadhar and Bank account.On that I could not handed over to them with Bank details. However, I have to submit that My Aadhar no,[protected] already linked with Bank details i.e account No, [protected] with SBT Kochalummodu (SBTR0000449) and regularly credited subsidy since.16/7/2013. except subsidy of Gas Bill No.[protected] dated[protected]. It is therefore requested that, the subsidy pertaining to my above LPG ID No.[protected], Consumer No.5334 may be rearranged to my above Aadharbased Bank account i.e. [protected] with SBT Kochalummodu, so that I could continue your valuable service without any hassile and puzzle. Thanking you, Yours faithfully Mathew. M.O. Malayil Krupalaya, Kunnom.PO. Mavelikara
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Consumer Number: 23669
          Indane Distributor: LATA GAS AGENCY, BLY.

          Cash Memo for your refill request has been generated. Details are below:
          Booking Reference Number - 900668
          Cash Memo Number - [protected]
          Cash Memo Date - 09 Apr, 2015
          subsidy in regards with my following refill has not been credited to my account,
          Consumer Number: 23669

          Indane Distributor: LATA GAS AGENCY, BLY.

          details are below:
          Booking Reference Number - 900668
          Cash Memo Number - [protected]
          Cash Memo Date - 09 Apr, 2015
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            V
            vikramratti
            from Garhshankar, Punjab
            Jan 25, 2015
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            Address: Jalandhar, Punjab

            We booked refill on Dt. 10-Jan-2015 vide order no. 437517 / Cash Memo No. [protected], but the cylinder has not yet been delivered till date (25-Jan-2015) whereas we have received an SMS from Indane on our registered mobile no. confirming delivery of cylinder. Such a pethetic service is provided to consumers at Hardev Gas Jalandhar Cantt Punjab. Moreover, No one picks up the calls at Hardev Gas Jalandhar Cantt. Tried to submit feedback on Indane portal but of no use as you are able to update your details on portal but cannot submit because no submit key has been provided to make us fool. Never ever come across such a poor service ! Is this customer service or avoiding customers ? Need immediate action from concerned authorities.
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              A
              awasthiarunkumar
              from Mumbai, Maharashtra
              Jan 24, 2015
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              Not able to login

              Address: Mirzapur, Uttar Pradesh

              Dear Sir, I have registered myself on Indane portal but when want to login as a consumer ten massage reflect that UNVARIFIED ACCOUNT. As suggestion ginen by the Indane customer care when try to register again then massage shows that you have already registered. I do not know that how to verify account detail so i can able to login. So kindly please check my login detail & do the needful. Regards ARUN KUMAR AWASTHI Mobile: +91-[protected]...
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              S.K.G
              from Bengaluru, Karnataka
              Jan 24, 2015
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              Address: Jaipur, Rajasthan

              My LPG-ID[protected] and my Adhar Card No[protected] both are linked to my Bank Account No [protected] of Indian Overseas Bank, C Scheme, Jaipur. I Booked the reffil on 13.01.2015 and got the message on 15.01.2015 that the advance LPG Subsidy of Rs 568.00 has been failed in my account. The cylinder is also supplied vide bill No. [protected] dated 16.01.2015 of M/S Asal Durg Enterprises, Jaipur.My Consumer No is 15100. I Could not understand the reason of failing subsidy. Santosh Kumar Gupta
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                Niraj Saraswat
                from Gurgaon, Haryana
                Jan 24, 2015
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                My consumer no. Is 33841 and my last booking was 251233 of date 2nd January 2015; still cylinder not delivered and fresh booking sibmitted on alerts SMS on date 22/01/2015 with fresh booking no.[protected], please help to get me my earlier booking as soon as possible.. Thanks
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                  Arjundhingra
                  from Mathura, Uttar Pradesh
                  Jan 24, 2015
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                  Address: Faridabad, Haryana

                  I tried to talk several time on customer care but i did not get option to tal the operator, I repeatedly getting one line again and again for Adhar-Card and did not get the option to registered my complaint. I booked my refill cylinder on 16th Jan but till now (24-Jan-15) i did not received. My booking number: 344227
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                    SAJID REHMAN MANDAL
                    from Kolkata, West Bengal
                    Jan 24, 2015
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                    Address: Hooghly, West Bengal

                    Dear Sir, I have submitted all the documents related to Bank Account Linking and Aadhar Linking on 24/12/14 but till date I have not received subsidy payment in my account. Please note that at Indane portal my DBTL Status is showing "You are good to receive subsidy in your Bank Account" but I have been receiving e-mail from [protected]@indane.co.in that As per the details available with us, Form - 4 has not been submitted therefore account details is pending for acceptance and Validation. Further the refill which was booked on 19/12/14 has been automatically change to 10/01/14. Please look in to the matter and do the needful.
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                      Lalitkumar lpg
                      from Delhi, Delhi
                      Jan 24, 2015
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                      Address: Chennai, Tamil Nadu

                      I Lalit Kumar cust no. cx9574631 & 17 digit no.[protected] booked for refill cylinder on 09 Jan 15 and received on 12 Jan 15 vide bill no [protected]. But I didn't receive subsidy till to date. I confirm from bank and distributor. they told me your aadhar no is already linked with us. I paid Rs 705.00 as per bill. and delivery man always ask Rs 30 to 50 extra as delivery charge. So I want know the bill is include or excluding delivery charge. This amount I have to pay or not. The delivery of cylinder up to which place. up to street, up to door of flat or up to kitchen. So in view of above, It is request that the up to me with all the term & condition for subsidy/delivery of cylinder. Thanking you Lalit Kumar [protected]
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        Shantanus667
                        from Noida, Uttar Pradesh
                        Jan 24, 2015
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                        Address: Bhilwara, Rajasthan

                        Dear sir I having gas connection for House use in bhilwara Rajasthan with Prabha Corporation, Old RTO road Gandhi Nagar Bhilwara but many time after call him they refuse to book a cylinder and also misa behaving. And my coustomer No-16041 So sir requesting you please book and suppy gas cylinDer and take nacessary action against distributor and kindly inform me
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                          pramod2270
                          from Hyderabad, Telangana
                          Jan 24, 2015
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                          Address: Meerut, Uttar Pradesh

                          Subsidy not received till date in acct No- [protected] of Punjab National bank Topkhana Meerut Cantt inspite of Aadhaar Card No[protected] has already been linked up in DBTL plan Customer No S-13261 Distributor`s Code 103099 Cash Memo No [protected](Cylinder delivered against this No) Surya Gases R A Bazar Topekhana Meerut Cantt Pl credit the subsidy in my acct as soon as possible. Thanking you Sir.
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                            khursheed@07
                            from Jaipur, Rajasthan
                            Jan 24, 2015
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                            Address: Jodhpur, Rajasthan

                            HELLO SIR THIS IS KHURSHEED ALAM I HAVE CONECTION OF INDANE GAS DIST.NAME IS TECHNOCRAFT PAOTA & I HAVE BOOK MY REFIL LAST 20 AGO & YOUR COMPANY SEND ME BILL GENRATE DEATILS ON MY REGISTRED MOBILE NO. & YOUR COMPANY DELIVERY MAN CALL ME JUST COME & PIC YOUR I HAVE TELL TO DELIVERY PLS DISPATCH REFIL ON MY ADREESH BUT DELIVERY MAN NOT COME & AFTER 2 DAY YOUR COMPANY SEND ME YOUR REFIL BOOKING IS CANCELLED & MY DIST.NOT PIC MY CALL PLS SOLVE MY PROBLEM IMEDETLE THIS IS MY CONSUMER NO[protected] NAME OF CONSUMER - SMT.FARJANA & MY ADREESH IS -SINDHI BHUTTON KA BASS INSIDE NAGORI GATE JODHPUR & MY NUMBER IS -[protected]
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                              Singh Manoj
                              from Afzalgarh, Uttar Pradesh
                              Jan 23, 2015
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                              Address: Kanpur, Uttar Pradesh

                              Sir, I am a defence personnel and now posted to hard area. I have sent an application with all relevant documents by service channel to change consumer name on my spouse name and during a short leave (01 Jan -09 Jan 15) have personally met with Mr. Dhanjay, Manager (RashmiRathi, Kankarbag Patna) and completed all formelities including receiving sign of my family but still my case is pending. Kindly do the needful Thanks, with regard Manoj Kumar Singh Mob-[protected]
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                                vivekshukla01
                                from Delhi, Delhi
                                Jan 23, 2015
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                                Address: Unnao, Uttar Pradesh

                                Dear sir, i am shiv gopal shukla i lived in shuklaganj unnao (up).my concumer no is 001211.my subsidy is not transfer of after 12 days .my connenction is shuklaganj gass service.plz provide as soon as possible my subsidy. thanks shiv gopal shukla [protected]
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  ankit rajpoot
                                  from Mumbai, Maharashtra
                                  Jan 23, 2015
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                                  Address: Mahoba, Uttar Pradesh

                                  I want to draw your attention towards the growing problem regarding home delivery by Mahoba gas service. They have been causing problem since many years. Money is taken at the proper time but the service is not probided and even the rules and regulation are not followed by the agency. Kindly, resolve the matter as soon as possible. It will be verry grateful to you. Thank you.
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                                    manoj tiwari36
                                    from Kolkata, West Bengal
                                    Jan 23, 2015
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                                    Address: Raipur, Chhattisgarh

                                    मेरा नाम मनोज कुमार तिवारी कस्टमर नंबर K 07012 है । मैने 11जनवरी 2015 को अपना गैस सिलेन्डर हेतु ऑन लाइन बूकिंग किया जिसका नंबर 251107 का मैसेज आया कैस मेमो नंबर [protected] जनरेट हुआ लेकिन अभी तक सिलेंडर नहीं मिला । एजेंसी का नम्बर[protected] पर नो रिप्लाई होता है । कृपया जल्द समाधान करे ।इण्डेन एरिया ऑफ़िस[protected] पर एक बार बात हुई फिर नो रिप्लाई होता है । मेरा मोबाईल [protected]
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                                      Vinit Mishra
                                      from Delhi, Delhi
                                      Jan 23, 2015
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                                      Address: New Delhi, Delhi

                                      Referring to booking for consumer no CX8773545 via reference no 405300 - Booking date Jan 15th 2015. Neither the invoice has been generated nor cylinder has been delivered yet. On enquiring at the Channel it has been told that delivery will happen in another 4-5 days. On request for prompt delivery has also not been entertained and have been asked to escalate where ever I want. Such a non co-operation is truly not acceptable. Request help in guiding the vendor for prompt delivery. It is a sincere request from my end to ensure prompt delivery to balance my house hold.
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