Indian Oil Corporation [IOC] Complaints & Reviews

Hi Sir, This is Sheik Abdul kader, I’m using an “Indane LPG Domestic Cylinder” from the distributor “Sri Selvi Indane Gas Agency, Karambakkam, porur, Chennai-116, Tamil Nadu. I have booked a refill cylinder on[protected]. I called the distributor through phone to get the status of my booking. The phone rings-up, but there is no body answering the phone for 4 days. At last I went directly to the distributors office to get the status. They casually told me that they have delivered the cylinder through the delivery man “Mr. Anbu Raj”. I told that I still have not received the cylinder. In Reply I got the mobile number of the delivery man “Mr. Anbu Raj”[protected]. And I finally catched him on [protected] by his mobile number after calling more than 3 times, and received the cylinder on[protected]pm. I just asked why it has been late to deliver the cylinder. He was shouted at me, that he can deliver the cylinder whenever he receive from the distributor and collected the amount 740 rupees. I have asked why I need to pay more than the bill and I’m also nearby to the distributor. Then again he shouted like a barbarian and told that he will put the cylinder on the road, and asked me to take the cylinder, if you don’t wish to pay more than the bill. Finally I gave him the amount 740 and got my cylinder. My request is as a consumer, what is the actual amount that we need to pay for a refill cylinder even the distributor is near by of about 1km. Also, the behavior of the delivery man and the response of the distributor is very worse. I have attached the photo copy of the Gas book signed by the delivery man. After a long conversation/fight the delivery man entered the delivery date & amount in the “cash memo” column. Can you please resolve this issue. Thanks for your help on this.

I got an sms on 27.12.2014 "Cash memo [protected] generated for booking no. 239517, shall be delivered shortly. You can handover your AADHAR Card Xerox along with form-2 to Delivery boy". I also enquired 4 times directly to the distributor. But till today I didn't get the cylinder.

I have requested a refill on 17/01/15 through refernce number generated as 203932 but even today there is no supply till 26 january . this is a comman problem with the distributor and i have already made a comalpin to this but problem exst the same numbers provided by distributor does not work and response is negligible through this number . my consumer number is 09944k and the distributor is kashi gas and appliances . kindly look into the matter. jai Hind . happy repulic day syed raza [protected]

My self mungaram shakyawar I have book my cylinder 14 jan 2015. But my cylinder is not delivered so i have submitted a complaint customer care no. Whose complaint no is 1809303. but after some time my booking is cancelled.Reason give due to shshrtage.but my friend book clynder on 21 jan whose clylinder is delivered afer 3 days. So why my booking is cacelled. I want to proper reason. My consumer no. is 35194 balaji gas agency bhind madhya pradesh.

I have booked a refill gas cylinder on 07.01.2015 for consumer number 192 vide booking reference number 900322. On 14.01.2015 an amount of Rs.568/- has been credited in my saving account in SBI account No.[protected] but after lapse of 19 days till date delivery not given by the Gas agency(Lalmani Indane, Raipur, Chhattisgarh) due to which i am facing a lot of problem. Kindly arrange to deliver the same immediately.

In all my documents my name is Samir Kumar Mandal but unfortunately in my LPG connection it was Samir Mondal. My distributor, Champadanga Indane, Hooghly, W.B has corrected my name as a result my consumer no has been changed. My Adhar no was linked to my old consumer no and it needed removal immediately in order to link it to my new consumer no.Finding no other alternative my Distributor has linked my Bank A/C to new consumer no. My other details are given here. Old consumer no-5525, new consumer no CX16110249, SBI A/c no-[protected], Adhar no.[protected].

Hello my name is c.m .patel from Vadodara, Gujarat. My gas agency name is gurukrupa gas, karelibaug, Vadodara I linked my adhar no in both SBI bank and gas office My consumer no is 28254 Now on date 5/1/2015 I issue on gas cylinder...but unfortunately it's subsidies amount transfer in 3rd party icici bank a/c... I cecked in Bank but it was ok by bank ...then I checked in gas agency they reply they transfer Rs. In 3rd party icici a/c...and they not give satisfied answer so now what can I do ...please help me as soon as possible.

Sir, Gas Agency:Subh Laxmi Gas Agency. Consumer Name/No: Lajja Wati/CX11231758 Gas Agency:Subh Laxmi Booking No:390645 - date 20th Jan 2015.cash memo [protected][protected]:39 A.M.).& Massage Recevied Registered M.No. Gas has been delivered[protected]:51. But Till now i have not received refill Cylinder, So, Please Send my Refill Cylinder & Check Status.

Sir, With ref to IOC Ref No. BNK[protected] dated 06 Jan 2015, I am down loaded Form No.4 from IOC website and tried two times to handed over to the Dealer i.e.Coral Agencies, Puthiyacavu Mavelikara. But they are denied to accept form No.4 from my side and said that, My Gas connection also linked with aadhar and Bank account.On that I could not handed over to them with Bank details. However, I have to submit that My Aadhar no,[protected] already linked with Bank details i.e account No, [protected] with SBT Kochalummodu (SBTR0000449) and regularly credited subsidy since.16/7/2013. except subsidy of Gas Bill No.[protected] dated[protected]. It is therefore requested that, the subsidy pertaining to my above LPG ID No.[protected], Consumer No.5334 may be rearranged to my above Aadharbased Bank account i.e. [protected] with SBT Kochalummodu, so that I could continue your valuable service without any hassile and puzzle. Thanking you, Yours faithfully Mathew. M.O. Malayil Krupalaya, Kunnom.PO. Mavelikara

We booked refill on Dt. 10-Jan-2015 vide order no. 437517 / Cash Memo No. [protected], but the cylinder has not yet been delivered till date (25-Jan-2015) whereas we have received an SMS from Indane on our registered mobile no. confirming delivery of cylinder. Such a pethetic service is provided to consumers at Hardev Gas Jalandhar Cantt Punjab. Moreover, No one picks up the calls at Hardev Gas Jalandhar Cantt. Tried to submit feedback on Indane portal but of no use as you are able to update your details on portal but cannot submit because no submit key has been provided to make us fool. Never ever come across such a poor service ! Is this customer service or avoiding customers ? Need immediate action from concerned authorities.

Dear Sir, I have registered myself on Indane portal but when want to login as a consumer ten massage reflect that UNVARIFIED ACCOUNT. As suggestion ginen by the Indane customer care when try to register again then massage shows that you have already registered. I do not know that how to verify account detail so i can able to login. So kindly please check my login detail & do the needful. Regards ARUN KUMAR AWASTHI Mobile: +91-[protected]...

My LPG-ID[protected] and my Adhar Card No[protected] both are linked to my Bank Account No [protected] of Indian Overseas Bank, C Scheme, Jaipur. I Booked the reffil on 13.01.2015 and got the message on 15.01.2015 that the advance LPG Subsidy of Rs 568.00 has been failed in my account. The cylinder is also supplied vide bill No. [protected] dated 16.01.2015 of M/S Asal Durg Enterprises, Jaipur.My Consumer No is 15100. I Could not understand the reason of failing subsidy. Santosh Kumar Gupta

My consumer no. Is 33841 and my last booking was 251233 of date 2nd January 2015; still cylinder not delivered and fresh booking sibmitted on alerts SMS on date 22/01/2015 with fresh booking no.[protected], please help to get me my earlier booking as soon as possible.. Thanks

I tried to talk several time on customer care but i did not get option to tal the operator, I repeatedly getting one line again and again for Adhar-Card and did not get the option to registered my complaint. I booked my refill cylinder on 16th Jan but till now (24-Jan-15) i did not received. My booking number: 344227

Dear Sir, I have submitted all the documents related to Bank Account Linking and Aadhar Linking on 24/12/14 but till date I have not received subsidy payment in my account. Please note that at Indane portal my DBTL Status is showing "You are good to receive subsidy in your Bank Account" but I have been receiving e-mail from [protected]@indane.co.in that As per the details available with us, Form - 4 has not been submitted therefore account details is pending for acceptance and Validation. Further the refill which was booked on 19/12/14 has been automatically change to 10/01/14. Please look in to the matter and do the needful.

I Lalit Kumar cust no. cx9574631 & 17 digit no.[protected] booked for refill cylinder on 09 Jan 15 and received on 12 Jan 15 vide bill no [protected]. But I didn't receive subsidy till to date. I confirm from bank and distributor. they told me your aadhar no is already linked with us. I paid Rs 705.00 as per bill. and delivery man always ask Rs 30 to 50 extra as delivery charge. So I want know the bill is include or excluding delivery charge. This amount I have to pay or not. The delivery of cylinder up to which place. up to street, up to door of flat or up to kitchen. So in view of above, It is request that the up to me with all the term & condition for subsidy/delivery of cylinder. Thanking you Lalit Kumar [protected]

Dear sir I having gas connection for House use in bhilwara Rajasthan with Prabha Corporation, Old RTO road Gandhi Nagar Bhilwara but many time after call him they refuse to book a cylinder and also misa behaving. And my coustomer No-16041 So sir requesting you please book and suppy gas cylinDer and take nacessary action against distributor and kindly inform me

Subsidy not received till date in acct No- [protected] of Punjab National bank Topkhana Meerut Cantt inspite of Aadhaar Card No[protected] has already been linked up in DBTL plan Customer No S-13261 Distributor`s Code 103099 Cash Memo No [protected](Cylinder delivered against this No) Surya Gases R A Bazar Topekhana Meerut Cantt Pl credit the subsidy in my acct as soon as possible. Thanking you Sir.

HELLO SIR THIS IS KHURSHEED ALAM I HAVE CONECTION OF INDANE GAS DIST.NAME IS TECHNOCRAFT PAOTA & I HAVE BOOK MY REFIL LAST 20 AGO & YOUR COMPANY SEND ME BILL GENRATE DEATILS ON MY REGISTRED MOBILE NO. & YOUR COMPANY DELIVERY MAN CALL ME JUST COME & PIC YOUR I HAVE TELL TO DELIVERY PLS DISPATCH REFIL ON MY ADREESH BUT DELIVERY MAN NOT COME & AFTER 2 DAY YOUR COMPANY SEND ME YOUR REFIL BOOKING IS CANCELLED & MY DIST.NOT PIC MY CALL PLS SOLVE MY PROBLEM IMEDETLE THIS IS MY CONSUMER NO[protected] NAME OF CONSUMER - SMT.FARJANA & MY ADREESH IS -SINDHI BHUTTON KA BASS INSIDE NAGORI GATE JODHPUR & MY NUMBER IS -[protected]

Sir, I am a defence personnel and now posted to hard area. I have sent an application with all relevant documents by service channel to change consumer name on my spouse name and during a short leave (01 Jan -09 Jan 15) have personally met with Mr. Dhanjay, Manager (RashmiRathi, Kankarbag Patna) and completed all formelities including receiving sign of my family but still my case is pending. Kindly do the needful Thanks, with regard Manoj Kumar Singh Mob-[protected]