Indian Oil Corporation [IOC] Complaints & Reviews

Consumer No 23553, Refill No - 411189, Refill Booking date - 4 Jan 2014 Its been 14 days that refill has not been delivered. My Gas Agency - Alok Gas, Model Town, Delhi - they never pick up their phones. Even Indane hotline does not work. I was getting LPG subsidy in my account when it had started last year, so there is problem with ADHAAR linkage either. Its getting very inconvenient. Please help -Harpreet

Dear Sir/Mam I had an account with the account no of KS-29401 a LPG connection to our nearest dealer KESHRI GAS SERVICE in Jamshedpur Saraikela Kharsawan district. His code is 177230. Due to some reason I was unable to take/consume a LPG cylinder so I will not book. So my connection is stop and need to fill a KYC with proof of identification / address. Which is I was fill on dated.10.01.15 with the all relative document & they charge on me Rs 75/-. Till date they had not verified my address. Now I am unable to use my LPG connection. Kindly do the needful. Thanks Manish Kumar Sharma [protected] [protected]

Last 3years I refilling my car fuel(diesel) from your dealer JAL H. INDOREWALLA & SONS, 33/2, B. T. ROAD, KOLKATA-700002. But today after I refilled, I find something going wrong. I already complain to the manager of that outlet but he ignore the matter. Please take right step as early as possible....

I WANT TO GET REGISTERED MY GAS CONNECTION NO CX10847496 IN TELANGANA STATE, HYDERABAD, ANUPAMA ADHOC SPURTHY GAS, ALWAL. BUT THE NAME OF THIS DISTRIBUTOR DOES NOT EXIST. I HAVE BEEN CHARGED RS.785.50 (MARKE RATE) DUE TO NON REGISTRATION. WILL YOU PLEASE HELP ME OUT? I AM AN ARMY PERSON SERVING OUR NATION. WHO WILL SERVE ME? P K RAJAMOHAN

my consumer no-01991.samarjit memorial agency, city centre sector-4 bokaro steel city is my distributor.my address is je-11, vastu vihar-1 road no-2.on cash memo it is je-11 vastu vihar road no-2chirachas, there are 4vastu vihar in chira chas.most of the time gas is not delivered due to lack of proper address, i have complaint so many times but nothing happend, kindly take corrective action

My LPG ID is[protected] I had booked for LPG cylinder on 30.11.2014 vide booking no.647639. my distributor is Modergas Agency, at Bally Howrah. As per practice, my gas is delivered after more than one month from booking date. Accordingly, I was waiting for one month. Since upto 16.1.2015, I did not get gas I called at IVR No, [protected] & learnt that my order has been cancelled. It has also been learnt that gas booked upto 07.12.2014 has been delivered by distributor. I did neither receive any message nor any call from my distributor. Since, more than one month has passed I, being a serving woman, am facing much trouble. I contacted my distributor for supply of gas. But they refused to supply gas and directed me to book again on 16.1.2015.So, I was compelled to make another booking no.66519 on 16.1.15. Please look into the matter and direct my distributor to supply me gas at an earliest date. Ranjita Das. [protected]

Sir, I have booked my cylinder on 02/01/2015 but not yet recieved the cylinder. Even they have turned off their landline number and mobile numbers. No response I am getting from their side till today. So please take necessary action so that this will not be happened in future.

Sir, My consumer No.is CX4663630 and I had booked online for refilling on 27.12.2014 vide booking No.571028. My distributor name is BWSC Ltd. (ALAKA) situated at Bhubaneswar, Orissa. Kindly arrange to send the same at the earliest. Pl confirm in my mail id [protected]@gmail.com

Dear All MY NAME: DEVENDER KUMAR ADD: 1/10022, WEST GORAKH PARK STREET NO.2, SHAHDARA DELHI 110032. 6817 LPGID:[protected]. [protected]. BABARPUR GAS SERVICE. C-3/4 GALI NO.3 BABARPUR EXTN.KABIR NAGAR DELHI-94 MY PROBLEM IS AM GETTING THE CYLENDER WITH LESS OR SHORT GAS. THE EXECUTIVE GIVING US THE CYLENDER WITHOUT WEIGHTING . WE ARE 4 PEOPLE IN MY FAMILY AND MY CYLENDER IS GOING TO VACANT AFTER 10 DAYS. PLEASE LOOK INTO THIS MATTER SERIOUSLY AND URGENT, OTHERWISE I WILL PUT THE SAME COMPLAINT IN THE GOVT GRIVANCE CELL DEVENDER KUMAR [protected]

Hi All, My name is Dr. Vijay Patrikar. I am from Nagpur and is a Indian gas user. I want to file a complaint against my Gas distributor agency named Bhende Gas Agency, Dhantoli, Nagpur, Maharashtra. Every time we booked gas number we has issue in getting cylinder on time. We get very bad experience with Agency members as they also didn't stay on their words for delivery and sending cylinders at least 10-12 days after booking.

It is a case of purnea, indane popular gas distributor .The employee mistaken my dad's name in updating his while name is correctly written in the owner book of cylinder and written laxmi kant mishra instead of laxmi kant sharma and when my mom asked to correct it he told that there will be no problem in it and for it my mom told them many times but they didn't listened to her and the cash memo is still in the name of laxmi kant mishra and during DBTL registration when we asked that will it create any problem in this registration than he told yes and asked for 1500 rs to change my dad's name which was a mistake of your employee and now on cylinder we are paying 827 rs but no getting the subsidy

I have not been receiving any subsidy even after linking my Aadhar & Bank account. I checked the DBTL status and Aadhar seeding status in the Transparency portal of IOC, but in the feed back column the Aadhar is seeded correctly and the Bank account no. against is entered wrongly. According to the instruction from the feed back page I contacted my dealer to correct the mistake. So far there is no progress. The dealer is not able to convince with a satisfied replay. I therefore request your complaint cell to let me know how can I get the bank account no amended correctly.
Name of Consumer : SAINU
Consumer no : 240
LPG ID : 3 [protected]
AADHAR :[protected]
Bank AC no : [protected]
Bank Branch : SBT, Punalur
IFSC : SBTR0000059
Dealer : GANGA PRASAD AGENCIES, PUNALUR

Dear Sir/Madam, I am Booking the refill on[protected] but refills not received on till date.. So kindly request resolve the matter on urgent basis. I facing problem on daily routine . Thanks & Regards, Rakesh Kumar Sharma Customer No-4442

"Astha Indane" is not able to handle the consumers spreaded upon a large area of Surat and there is a long time needed to get the refill. At times, consumers need to wait for a month or more after booking the refill. The delivery person do not deliver the refill in the area "Mota Varachha" and arround and the consumers are forced to take up their empty cylinders and stand in the line in the scorching sun for minutes together at the place where the cylinders are unloaded for door to door distribution and carry the filled cyinder back. If a person is not ready to go and get the refill from the so called "Godown", the distributor cancels the booking with a handy reason saying "he could not find the address". AND THE WHOLE CYCLE REPEATS. Further the distributor demands for 20 to 50 Rs. above the refill bill at the time of handing over the refill, and this depends on where the delivery is done.Upon all this, refusal toward the "DEMANDED TIP" he threatens us by taking back the refill or delay in the next one.

Dear all see if you could help me !!! Thanks in ADVANCE to all readers 1 Advertisement Reference: Daily LOKAMT dated 13.7.2012 2 Location : upto 3 km from Akkalkot bus stop on Akkalkot - Wagadari Road SH-162 Though I was adjudged at first rank among the all applicants namely (Given below in order of Rank as made available by IOCL) S. No. Name of applicant Rank 1 Sanjivkumar B. Kirnalli 1 2 Ashpak Mustafa Balori 2 3 Renuk Sidramappa Mangarule 3 4 Tejswini Bhimasa Pujari 4 Subsequently the above was revised for reasons not known to me and to my utter surprise the applicant ranked at 4th position was adjudged at Rank 1 and I was placed at Rank 2. In view of above I had no option but to seek information under RTI. On Review of the details provided to me under RTI, I communicated my observations, discrepancies, apprehension etc. etc. to the concerned refer my letter date 16.8.2014 addressed to GM, Maharashtra State Office, IOCL Mumbai. I received the reply stating certain things are not in purview of them. While I am not aware in whose purview the matter is covered on various points raised against applicant ranked at 1st in subsequent revision neither I am advised to seek relief from one who is concerned. Major points of my objection were as follows: 1 Page Numbering serially: Alteration, renumbering, duplication in page numbering (not serially numbered as per instructions to applicants) 2 Check List: Not providing the check list of documents, subsequently provided on demand. 3 Land proposed for RO: a. Land proposed for RO is not as per requirement of IOCL advertisement b. Land Documents: Incomplete documents of land. Land comes under KUL KAYADA and is permitted to be used for Agriculture purpose only, as per order of the authority permitting for purchase of land (Tahasildar). Affidavit made by land purchaser to abide this condition, all such information is not provided as per data details received from OICL under RTI. 4 PAN Card: Mutilation 5 Experience of applicant: No experience as per details provided in application, Present occupation- Education, as mentioned but strangely experience certificate from IOCL RO at Solapur enclosed. (If correct it is pertinent to provided duration, wages or salary for the duration, PT paid etc.) 6 Prof of income: PAN and Income not correlated, IT returns not found in data provided.

Myself Bimal Chandra Barman, and my Aadhaar No[protected] and consumer no is [protected]. But in same Aadhaar no consumer name is shown Parimal Debnath & Consumer No. 04522 LPG ID[protected] So you are requested to correction the same. My details:- Distributor Name :- SATYANARAYAN GAS AGENCY My Aadhaar No[protected] and consumer no is [protected] Mobile No.[protected]

Dear sir, i had indane gas connection in phillaur from kartarsar agency. i am transfered in jamshedpur and for i wanted the tv out slip from them which they gave but was not legible so i told them to give a new one but they said agency guys will understand. and when i showed them here in jamshedpur they said you have to get a new one or contact them and clear it, so its been more than 20 days that i have asked them but they never replied or gave any answer at that very time. they are really bothering me but i don't know how to resolve this. so please help me sir. my previous copy number was PB 18536 in name of ajay kumar singh, noormahal road, phillaur. you can contact me on this number [protected]. Thanks & Regard ajay kumar singh

Its been almost 40 days after submission of all the required documents at GAS agency and Andhra Bank for the online linkage of aadhar and the bank account for getting registered for subsidised linkage. At bank the linkage was successful. We have already received SMS confirmation from bank and we have twice submitted the documents at gas agency(Padma Gas Agency) but still linkage is not happening. We have been in touch with Call center on-[protected] but in vain. No one tries to solve the issue nor capable to address or resolve the issue. Even the complaints are not addressed and its very shocking. Andhra Bank Account No:[protected] Aadhaar No:[protected] Consumer no: 10336(Shyam Sundar P) Hope we get some positive response with these complaint Sandhya [protected]

Good afternoon sir I booked a refill and I got a confirmation message on 8/1/15 that cash memo([protected]) against booking no(642253) had been generated. It's 16/1/15 but still the cylinder has not been delivered. This is not first time that the cylinder got delayed. It happens very often. I am facing a lot of difficulties due to this delay. The agency is TEJ Enterprises, Gopalpura, Jaipur Kindly take appropriate measures for the same.

I am a customer a insane gas present in Chandigarh my mailing address is # 2048 sector 25 d-Chandigarh my phone no. is-[protected] sir i am booking a sylender in dec month my cash memo no. is [protected] dated-01.01.2015 distibuter is city gas service sector 37 c Chandigarh i am amount pay by cash to 736/- but we have not a subsidy in my account i am recive a massage to insane 303/ subsidy givan to rong account, iam givan to distibuter attsted by satet bank of india sec 14 my a/c no[protected] & adhhar card but subsidy gose to last four disit a/c no is 9232 why please reply me.