Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir, i am Sandeep patel (cunsumer no : 5916), i have a problem with your delivery service in sanwer area, your distributor : shreyance indane is not doing delivery on time at my home i have booked my gas cylinder many times but every time its shows booked and after some time it automatically cancelled. please find my booking detail as below 1st time: 14/12/14 booking no 212793 cancelled at 24/12/24 by your distributor 2nd time : 25/12/14 booking no 213878 no information cancellation and again i m booking my gas cylinder on 1/1/2015 booking no[protected] so i have booked my cylinder 3 times and still waiting for delivery. kindly take some action against your in sanwer area thanks & regards Sandeep Patel [protected]

Sir, I am a consumer of Khekra Gas Service Khekra Distt- Baghpat U.P.My consumer No. K27569 . I booked my riffle Gas cyl on 23.12.14 with refrence no.253158. The cash memo No. [protected] generated on 24.12.14, but the cyl has not been delivered yet. I contact to consumer Help No. they registered my complaint on 30.12.14. the complaint No. 1721802. After that i contact again to consumer Help No. on .02.01.15 they registered my complaint No.1730502. but the riffle gas cly has not been delevered yet.

Sir, Please change my Bank account from ICICI Kuthuparamba (A/c No:[protected] to Syndicate Bank - Aadhaar Enabled Banking account, Thokkilangadi branch, Kuthuparamba – A/c Holder Name:Shobhana.M, A/c No: [protected], Aadhaar No:[protected], and kindly reverse the remittance of failed subsidy amount = 339.64 + 339.64 Rs = 679.28 Rs as early as possible. The afore-mentioned ICICI account is cancelled due to the insufficiency of funds, Kindly condone the error and regularize my Syndicate bank savings account for all fund transfers as early as possible. Yours Truly Shobhana.M [protected]

Dear Sir/Madam, This is to inform you that I SRI PROBODH CHANDRA PAUL a LPG Consumer from the year of 2001 at your company vide Consumer no 09446 and my letter address is Vill:- MAMUDPUR, Post:- BHANDERDIHI, Dist:- BARDHAMAN (WB) our LPG distributor name is "State Govt Employees Consumer Co-operative Stores Ltd". Court Compound Dist Bardhaman (WB). and above name and home address has been mentioned on my blue book also, but when our distributor feeding my data in computer that time so many mistake was there as result I am unable to fill & submit my DBTL online to your website as well as manually (Form 3 & 4) to my distributor of "ST.GOVT.CON CO-OPT STORES LTD". Regarding this we are facing problem. I am giving my wrong data which distributor feeding in their computer. NAME - PROBASH CH PAUL, VILL:- MANUDPUR, POST:- BHANDERDIGHI, DIST:- BURDWAN Now you are requested kindly rectify the mistake as early as possible and help me for resubmit of my actual data to your LPG web site as well as distributor office also.

The service of Indane distributor OM VIOM INDANE in Kharghar (Navi Mumbai ditrict Raigad) is very poor. We dont get cylinders when booking is done online. No one at agency answer the calls. Large number of people of the area are suffering from this distributor.

Consumer No- 26780 Name - Radha Yadav Address- 194/1, Panchsheel colony- I, Faridabad, Haryana. Agency - Mohan & Mohan Dear sir/mam, This is to inform you that the cylinder which has been delivered on 3/01/015 is underweight by 300g.I refuse to take the cylinder first time when he came with underweight cylinder by 2KG then he came with 1.5KG underweight cylinder again I refused, but third time he came with 300g underweight cylinder then i had argument with him which is explained below. I had put a complaint regarding the same issue with concerned authority of my agency earlier as well but their response is null. They say that it is to be reported not to us, it is the fault of company itself, company does such forgery, only company sends underweight cylinders we do not cut the weight down. If we(delivery person) are to cut the weight down, we wont cut it down by 300g because thats to small for us, we cut the weights down in KGs not in grams. The delivery person says that "Chalta hai bhaiya Itna to chalta hai" and "1 ya 2 kg ki hum gaurantee hani le sakte". This is to understand that the end consumer pays full amount for what is written of delivery sleep not for underweight cylinders. Neither delivery person comes with weighing machine nor does he go by the instructions of INDANE oil corporation ltd. If no action been taken on such issues then authorities should not make such rules and regulations and out rightly all agency and each delivery person should be instructed to deliver empty cylinders only that shall serve the purpose of such person who act like delivery person. Two photos are attached 1). when delivery person going back with underweight cylinder and 2). cylinder with 300g Ref no 474501 Refill Booking no [protected] Email Id : [protected]@gmail.com Mob no : [protected] Sincerely Yours

Dear Concern, I have submitted My Aadhar Card[protected]along with my post office account(With IFSC Code As They Asked Me for the same) details to my dealer M/s Hari Singh Gas Service, -RZ-914, Prem Nagar, Kirari Road, Nangloi, Delhi-110086.I didn't got my January 2014 subsidy. Now when I checked my linked aadhar Status in www.mylpg.in, it shows that a Central bank of India account is linked with it. I don't have any account in Central Bank Of India. In this regards when I went to my dealer M/s Hari Singh Gas Service they didn't even help me out. My Jan.2014 subsidy was already gone to the central Bank of India account.I have closed my Post Office account. Now I have my saving account in IDBI Bank Only (It is linked with Aadhar) Kindly Advise And do the needful. Regards Sarita Gupta Consumer No.-37226 H.No. 11, Kavita Colony, Main Kirari Road, Opp Barat Ghar Nangloi, Delhi-110041

Dear Sir, your system had been failed by your gas agencies. I were booked my gas refill on 12.12.2014 but till date there is no supply of my gas booked on 12.12.14. When my wife went to your gas Agency Rana Gas Agency, Lalkurti Meerut, they told that your gas refill till date not received by us. As you had submitted your bank account and now you will get that cylinder for which subsidy will transferred into your account. Let me know what is the date of subsidy transferred into my account as per my information this was since 01.01.2015 and my refill booking date is 12.12.2014. What should I do. Also I seams that you are also involved with them because there is no link had been given for the complaint of particular gas booking reference. And your toll free no first of all always goes busy and secondly if ring goes to that no. than it gives a masage please wail. I have wail for 10-15 minutes but no one attand the call. I giving my particulars Agency Name Rana Gas Services, Lalkurti Bara Bazar, Meerut Cantt, Uttar Pradesh 250001 My Name Dr.Ravi Prakash Verma My Gas Connection No. RG08637 Gas booking Ref No. 210970 datec 12.12.2014. Status of Supply No Supply till now on 03.01.2015 at 02.35 pm

SIr my complaint number is 1726525 . SIr we are suffering lot no one pick call. Do take appropriate ACTION. GAS NO- CX7872762 Subhash Dhawan

The Indane distributor "Sri Ambiram indane gas distributor", Chennai sholinganallur is giving a very worst service at Pallikaranai region. Their Delivery person Silambarasan is acting rude with consumers and they were selling our cylinders in black market without delivering on time. Please look into this issue and escalate the same and take necessary actions. Regards, Ganesh

sir, myself puneet sharma from delhi my consumer no. is 24966 i book my cylinder on 24.12.2014. my gas agency is sagar enterprises in gole market new delhi. after confermation message on 31.12.2014. i cant get my gas cylinder which cash memo booking number is [protected].please hlp in regards.

Dear Authority, I have booked for 1 no refill three times. My consumer no is 238348 & Gas Agency name is M/S Rewa Gas Service, Distt. Rewa M.P.(pin code 486001). Gas agency has promised for home delivery but after so many reminder to till date I have not got it. Pls resolve it. Booking dates Booking no. 29th Dec.14. 237578 31st Dec.14. 238912 1st Jan.15. 239126 Regards, Amit Singh Baghel. mob.[protected].

I'm a consumer of Indane gas. My consumer no is 19056 & the agency Name is Murshidabad Wholesale Consumer Co-Op Soc agency, Berhampore, Murshidabad, WB, Pin-742101. I had booked for a cylinder (online booking no 900407, on 10 Dec'2014) but till now it is not Delivered at my home. Also their phone is impossible to get.

Dear Sir, Consumer No : [protected] (28119) - Lalitha K With reference to the above consumer number, I observe that the total cylinder supplied as on date shows an extra count. The details of the cylinders supplied to me until date is as follows : Booking Date Invoice Date Mentioned DSC () of QUOTA QTY [protected] DSC - 11 of Quota Qty : 11 (Completion of Last years quota) [protected] DSC - 02 of Quota Qty : 12 (This should be 01 of 12) First Cylinder of the year [protected] DSC - 03 of Quota Qty : 12 (Actually Second Cylinder of the year) [protected] DSC - 04 of Quota Qty : 12 (Actually Third Cylinder of the year) [protected] DSC - 05 of Quota Qty : 12 (Actually Fourth Cylinder of the year) [protected] DSC - 06 of Quota Qty : 12 (Actually Fifth Cylinder of the year) [protected] DSC - 07 of Quota Qty : 12 (Actually Sixth Cylinder of the year) [protected] DSC - 08 of Quota Qty : 12 (Actually Seventh Cylinder of the year) [protected] DSC - 09 of Quota Qty : 12 (Actually Eight Cylinder of the year) In the above rate, I will get only 11 cylinders against the quota of 12. What happened to my first cylinder ? Why must I compromise ? I had visited the gas agency - R R Enterprises, No. 87/1, Infant Jesus Church Main Road, Bangalore - 560047 and made a complaint about the fault in billing. I met the manager Mr Paramesh. He was very adamant stating that it is all computer generated billing and everything is correct. I have clearly stated the facts like above, but he refuses to understand and repeats that it is all there in his computer and everything is correct. How can it be correct ? I have the proof that only 8 cylinders have been delivered to me against the invoice stating 9/ 12. Can some authority please intervene and resolve this issue and ensure I get the allotted quota this year ? Look forward to hearing from you soon. thanking you, yours truly, Lalitha K Mobile # [protected] Email Id : "[protected]@gmail.com"

Dear Sir, My self Dharmendra kumar Holder of Indane LPG Connection From Neha Gas Agenices Kashipur, Udhamsingh Nagar, Uttrakhand . I an a Customer of Indian Gas Service Having Customer No. 8960N of Gas Agency :- Neha Gas Agencey Kashipur. I have booked my Cyliender once through SMS on[protected] having Booking Regerence No 221367 dt[protected] from my mobile number [protected]. I have recived a message on my moble phone regarding cash memo No. [protected] generated for booking no. 221367 shall be delivered the message that my booking no. 221367 has been cancelled . agin I have booked for the gas but my adhar card before recied the gas agenceis so I want the reason canclled the booking

I have received SMS for issuing cash memo No. [protected] on 27.12.2014 against my Consumer No.10139 after booking the cylinder on 25.11.2014 ( Booking NO.743637). But the GAS Dealer is saying that since the Adhar No. has been submitted, the delivery will be delay. My question is that, subsidy amount will be credited from 1st January, 2015 but my cash memo has been issued on December, 2014, then why it will be delay ( already delayed by mpre than 1 month) ? The name of dealer is SERVY PARK GAS AGENCY, KOLKATA-700075. Please help. ( AMITA DAS )

Sir/Ma'am We are a long time customer of INDANE. Till date we have never faced any problem with your service. But I have recently faced a problem. We have made a booking of gas cylinder on11th December, 2014. As per the IVR service, our cylinder should have been delivered, but alas! We are still waiting. Please help us. My consumer number is 32514. Eagerly waiting for a response from your end. Thanking you yours truly Anindita Majumder Bidhan Pally Garia, Kolkata -700084

Dear Sir, Myself Vineet Kumar Pandey, Son of SMT. Gita Pandey (Holder of Indane LPG Connection), from Changwar, Anei, Varanasi, Uttar Pradesh. I am a Customer of Indane having Customer No: 2602 of Gas Agency: Benipur Gas Service, Benipur, Varanasi. I have booked my Cylinder once through IVRS on[protected] having Booking Reference No: 229888, from My Mobile No: [protected]. I have received a message on my mobile phone regarding Cash Memo generated on[protected] Cash Memo No: [protected]. And second message on[protected] that my Booking No:229888 has been Cancelled. Again I have booked for a cylinder on[protected] Booking No: 234509 And cash memo no: [protected] has been generated on[protected] And a message come to me that my cylinder is delivered on[protected] but still I have not received my cylinder till now on[protected]. I have called 3-4 times to the distributer office but on landline no 0542 – 2637654 is not responsive and a mobile no of there of superviser [protected], a madam received call and said that my cylinder will be dispatch in 2-3 days. After 3 days I have called then she said it will dispatch by tomorrow, After 2 days she said that either I can receive it from their office or it will dispatch after 2-3 days but still I am waiting for my cylinder till now. Plz do needful.

Consumer Number CX2509703 Name: KIRAN AITHAL Address: # 303. 3RD FLOOR BLOCK - A, CBR PRAKRUTHI APPTS, BABUSAPALYA Indane Distributor: Sri Rama Agencies, Bengaluru (117367) Recently I have transferred gas connection to this agency and got a new cylinder on Nov-18-2014. I suspected when it delivery as the cylinder was not weighing as normal. And my surprise it was finished in a month. Usually for me a fully filled cylinder will last 6 to 8 months as I consume it very less.

Request to correct the name initial may be corrected as Natarajan D instead of Natarajan V for the following consumer number Consumer Number:[protected](52240) Address: No 21/28 Flat B, Second Floor 4th Main Road, Nanganallur, Chennai -61 Phone: [protected] Present Gas Agency Name: Sabha Indane Gas Agency, Chennai-61 PS: I was shifted from Chrompet to Nanganallur. Previous registration number at Doss Gas Agency in Chrompet has the correct initials( Natarajan D)