Indian Oil Corporation [IOC] Complaints & Reviews

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The petrol pump at Daburji, on GT road near Golden Gate Amritsar everytime denies for cashless payment. They excuse that machine is not ready, they are charging it or server is down.
I have no near by pump and they are not only harrassing the public but working against PM Narendra Modi's dream of cashless translations.

Hello,

I've been complaining for years that the delivery personnel is charging above the stated price on the bill. Yet, nothing has changed. It seems like they aren't being paid their wages by the company and are relying on us for it. I have spoken to the agency as well and they have stated the same. This is unacceptable as the charge isn't documented and there is no record of it. Furthermore, the delivery personnel has refused to deliver the gas cylinder at our doorstep unless we pay the demanding tip. Video recorded. Covid-19 protocol wasn't followed by the delivery personnel.

Cylainder not coming home and massage deliver so my mobile

I have a faulty old Indane LPG regulator that is leaking gas. I understand as per Indane terms and conditions an old faulty regulator is replaced free of cost by the distributor supplying the cylinder. I read reports alleging that the local gas distributors are demanding charges ranging from Rs. 200 to 300 and around for a replacement regulator, which as per Indane terms and commitment is free of cost. Kindly clarify if it is legitimate for...

I booked my Gas refill order online at www.indane.co.in with the Reference number[protected] on[protected] with Order number 9539.

Now it shows online on the website, that the gas refill has been delivered on[protected]

The customer support at Indane never pick up telephonic calls when I try to speak to them to enquire about this.

I am not able to book for another gas cylinder due to the limitation brought in.

Please help.

I had been booking gas cylinder vide cons no. 02 9750 was registered with ref no[protected] on 28 -09-21 . But still date I didn't receive the cylinder which I am facing so many problems in daily routine. So, this is for your kind information & request to take necessary action at an early date.

Order No[protected] after submitted all necessary documents still my subsidy not received very very pathetic service by the parthiban gas agency

TOday (6-Oct-2021), my son (17 yrs. old) and I were ill-treated and my son was even more or less abused by the staff at this petrol bunk. I even sent a couple of emails to the Chairman and a couple of senior managers and am yet to hear from them regarding this as this is the nth time that I am raising complaints against this COCO owned outlet and there seems to be no action against the staff.
The worst part was the Service Provider Mr. Manohar even called me and started talking rudely with me and even went on to say that I BEING A CUSTOMER CANNOT ASK ANY QUESTIONS AND WHATEVER THE STAFF DO OR WHATEVER HE SAYS I HAVE TO LISTEN TO AND KEEP QUIET.

Can he talk either with the Chairman or any senior manager at IOCL in a similar fashion, I guess not...

This I feel is because none of the seniors whom I had sent the email to neither acknowledged nor sent a reply, giving me a feeling that THE ENTIRE MANAGEMENT SEEMS TO ENCOURAGE BOTH THE STAFF AND THE LIKES OF Mr. Manohar to talk so rudely with the customers.

I booked my indane lpg on 30.09.21, and also paid in advance on same day for my Consumer No R 15634 is registered with order No.[protected].
I didn't receive my cylinder till today.
I made online complaint in www.iocl.com through complaint number[protected], they replied that cylinder has been delivered, but it was false reply .I never received any cylinder against the said order.
I still have empty cylinder at my home and I am still having code which had to be given to supplier.kindly consider my complaint seriously and resolve it.

I had filled my car tank with petrol for rs. 1001/- on 27/09/2021 from chithira petroleum, punthalathazham kollam, kerala. On request to add points, i was told to give my mobile number to add points later. Till now points havenot been added. I visited the pump station again, i was told that it woulbe added without further delay, but till now it hasnot been added.

Tid 4503211 invoice no. 804 dt. 27/09/21

Sir, the Filling Station referred to above in Bhubaneswar happens to be the most unorganised, misbehaved and unruly filling station in entire Bhubaneswar. None of the staff including the owner behave like humans. They feel they are doing a favor to us. The way they talk, the way they threaten, the way they act and behave and their body language makes us feel ashamed that such Goons are allocated licence for filling stations. They don't deserve to run such establishments in cities where people are innocent and well behaved. I will just share one experience that it took one hour for me to fill my car with petrol, which should not have taken more than 10 minutes. The reason is this filling station does not have a defined entry and exit routes. Each day they frame their own rules and make the filling station a mess and once things get out of control they just become violent and use musle power to control the customer at their wiil and pleasure. This is a regular phenomena at filling station. Whoever raises his or her voice is forced to shut up and asked to do what they want you to do or leave the filling station. It is an embarassing situation to those who are treated with such disrespect and disregard by the owner of the filling station when the are visiting with their families to the filling station for filling petrol and diesel. Such kind of behaviour and attitude is beyond excuse. You can't do anything because you know they can make your life miserable if you raise your voice. Customers at this filling station are literally forced to compromise out of fear of getting a verbal fight with the staff and owner of this station.
I would also like to bring it to your kind notice that instances like the one I shared had happened many a times with me and a number of customers. Everyone is silent only out of fear and any arguments may lead to any mishap.
The owners body language is something which needs to be seriously looked into. Such attitude should never be overlooked.
We the people of this locality were delighted to see a new filling station coming up in our locality, but this one is not worth having in our locality..
I would request you to get into the details of my complaint and please investigate the matter seriously and take stringent action against the owner of this filling station and if required it may please be sealed and blacklisted for ever. I would simply say they are tarnishing the image of India Oil corporation.
Lastly I would like to say that if some drastic and bold steps are not taken against this filling station, it may so happen one day someone either the owner, staff or may be a trapped customer would land up behind bars sooner or later.

Thanking you.
Yours faithfully

Esteemed customer.

Not provide m full quantity of fuel,

N there is not provide m free air services,

Drunk employee misbehavior with m

I booked my Gas refill order online at the Indian oil app with the Reference number R[protected].
Now it shows online on the app, that the gas refill has been delivered on[protected]. Although gas was not delivered.
The customer support at Indane never picks up telephonic calls when I try to speak to them to enquire about this.

Please help.

Quote:Please refer your feedback on consumer no.[protected]
on 24sep2021However, delivery man confirmed non receipt of payment made through net banking for Rupees 892.22 and took cash Rs 892.22 for the cylinder vide
tax invoice no.[protected] dated24.09.2021 of sheela agencies-[protected]. double payment made . arrange for refund of excess payment with SR no.[protected]
Reply from our Customer Feedback Officer is :-
dear customer, we have received your net banking payment we have talked to the distributor and have asked them to refund the amount taken in cash :unquote
HOWEVER WHEN THE DISTRIBUTOR WAS CONTACTED ON PHONE [protected], I WAS TOLD THAT SINCE HE IS SERVING MORE THAN 21000 CUSTOMERS HE CAN NOT REMEMBER MY REFUND ISSUE OR THE DIRECTIVE MADE BY IOCL TO THE DISTRIBUTOR..AS SUCH I HAVE NOT GOT THE REFUND.KINDLY IMPRESS FOR DOING THE NEEDFUL

Dear sir,
I am book my cylinder 26.9.2021 and my ref.no[protected] then evening send msg DAC no 2673. But yesterday I received msg your cylinder is delivered and invoice no[protected] but cylinder not received how is possible without delivered you send sms that your cylinder delivered kindly check yourself and send my cylinder as soon as possible it already 5 days I am still waiting it's very delay already and you promised 24 hour service.

Apke petrol pump Dist kangra teh dehra Vip Dhaliara ke petrol pump ke workers ka customer ko leke behave acha ni he bat krne ki vilkul bhi tmiz ni he hmne bola hm complaint krenge to bolte jhan mrji jaoo ager apse kuch ho skta he to kijiye hm to aj ke bad Indian Oil petrol pump pe kabhi petrol ni dlwayenge Dhneyawad

My account has been banned due to some mistakes.
I'm really sorry. please my account banned to unbanned.
I'd no.[protected]

I do not have Indane LPG Connection.

Inspite of not being Indane LPG Customer, my mobile number is used to book LPG from Sep 2021.

Details of the booking are as follows :
Consumer No. [protected]

Date : Sep 13 2021
Booking Ref No. [protected]
Cash Memo : [protected]

Date : Sep 29 2021
Booking Ref No. [protected]
Status : Cancelled

Kindly make sure to delink my mobile number for further booking of LPG, it is fraudulent to use some one's mobile number for booking of LPG

It is submitted that Candidate who has selected by IOCL has concealed the true and material facts from your goodself because now there is a guidelines for location for retail outlet brochure selection of dealers for regular and rural retail outlets 24th Nov 2018 in which as per : NOTE 1 COLUMN C PAGE NO 8 ATTACHED.
As per location and if your good self inspect the site and document of site then it came to your knowledge that the proposed site is offered in three OMC with different names.Same piece of land offered to more than one applicant in other OMCs. Supporting documents are attached herewith for you reference.