Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir, I am a customer of Indane and get my gas supply through M/S Amar Enterprise, Sardar Shankar Road, Kolkata. Our Consumer No.is 19227. For the last one month, we have been trying to complete the full formalities for DBTL but have received no cooperation from the gas distributor. I am a 65 year old retired heart patient and even I have had to visit the distributor office six times already without any success. Eventually, having been denied service, I have decided to complain against the distributor. Kindly take immediate action. Senders name: K Thacker, 71/3A Purnadas Road, Kolkata 700029 Phone:[protected]

sir, reg. new connection i have applied near by my area Chennai, they are asking me Rs. 6500/- including stove, for singe cylinder, i told i don't want stove i had the same, but they said without stove i am not eligible for new connection, reg the same i already complaint your customer care but no response, and the new connection portal is not working, its asking the distributor if i submit my application but the distributor button is not functioning, such a big web site why this type of error is coming, can you rectify the same and help the middle class people to get your gas easily - the above message for bharath gas for Indane gas " i have applied for new connection, they told me my application got rejected, i asked the reason they are not telling the correct reason. i dont have gas, married and having two kids, i want gas can you help me in this regards the mistake i did is i had given my mobile number which i used for my parents refill booking, but they could have to verify, without verification by seeing the mobile number simply got cancelled. this is not fare

My distributor is KK Indane in Bangalore, karnataka. I booked LPG cylinder thrice but it got cancelled for the first two times. Then we visited the distributor and they explained that they could not reach us as no one picked up the call. However, i never received neither a call nor a missed call from the delivery man. I even checked my number in their record and that was correct. I immediately gave a call to delivery man and he saved my number....

My Agency name Chandrakala Indane, Consumer number : 19113 my name Yasmin, Gas connection register name Parveen (my mother) Address - house no. 227, block-f, old seema puri, delhi-110095. My Indane gas connection has been misused. I haven’t booked or received massege my mobile no your cylender deleverd shortly.plaes sole this problem. thanx yasmin

As per jitendra gas services (dealer of indane ) voter card & Adharcard mandatory for Gas subsidy.. I have submmit NON-Adhar with A/c no.details..He said, without voter card, do not take form.. As per gas subsidy scheme, only Ac details mandatory.. But gas Jitender gas agency not take my form...Which is wrong..

I, Sv. Shunmugam age 93 residing at 20, Vallikutti street, Virudhunagar has Indane LPG connection through JAYASAKTHI AGENCIES with connection number 2200. I had booked LPG cylinder and was delivered cylinder by vendor today. The vendor claimed more money than the billed value.While I refused he used filthy words and threatened not to deliver LPG cylinder hereafter and would beat me up.Please take necessary action.

My Agency name Guru prasad, Consumer number : 3818 my name Shivali Agarwal, Address - 202 fortune house, 131/1b/1 baner pune 411045. My Indane gas connection has been misused. I haven’t booked or received any Indane cylinder in Dec.

Dear sir, Consumer no: 28811 Name Shrimathi shetty "Shrimathi sadana" katta belthu(p.o) Kundapur(t), karnataka 576230 contact no: [protected] Refill booked on line on 23/11/2014 reg ref no: 272311 Refill not delivered till 19/12/2014 But in your online message Refill delivered on 27/11/2014 Now anjaneya gas agency not ready to supply refill .Because they sold our refill to somebody and they told us to re register pls help us

My Gas cylinder deLiverd on 11/12/14 then when I trying to gas booking, I am seeing previus boOking date . Otherwise my BooKing history is not updated. Con no OI259, agency orion indane mart, karimpur, Nadia, wb. Email "[protected]@gmail.com

Dear Sir, I Mr Manas mohakud, i have submitted application for new gas connection in integrated indiane gas agency Soro, Balasore, orissa on dated 09/12/2013 but yet distributor was not providing new connection so please consider my request and take necessary action against distributor agency and provide me new gas connection as soon as possible. With Regards Manas mohakud at/po-Bainanda Mangarajpur via-soro dist-balasore pin-756045, orissa MOB-[protected]

A million Dollar Question ? IOCL, and perhaps all LPG companies, have prescribed Form 1 (Bank Linking Form) to be submitted to the Bank & Form 2 (LPG Linking Form ) to be submitted to the LPG company distributor by the ADHAR holder consumer.. There is no column regarding Bank A/c details in Form 2 and there is no column for LPC consumer ID in Form1. It is surprising how the LPG supplying company will know the Bank A/c details of the consumer and how & where the subsidy amount will be directly credited by the LPG Co. None of the distributor is clarifying this point. Is not a fake and false process/assurance by the Company. Will the company will look to this and clarify the doubts of the consumer ? -ULK, A Senior Citizen & LPG Consumer.

Sir/Madam, I am the holder of consumer no is 29901. Name exactly as it appears in LPG Connection (IN BLOCK LETTERS) Mr. INBAVALLI KALAIMANI.MRS D-29305 is wrong. In my name MR is added in front and MRS D-29305 added at the end. Remove that Mr. and MRS D-29305 from my name. I would request you to correct my consumer name as INBAVALLI KALAIMANI S.

I paid Rs. 1172/- on 23.02.14 to ETAWAH GAS AGENCY against Cust. No. [protected] (8592) & got cash mem No.[protected], but only Rs. 435/- has been creditted into mY bank a/c No.[protected] with BANK OF BARODA and 2nd part of Subsidy has no been creditted into my aforesaId account as yet. Please solve my problem at earliest. Anil Kumar; Mb. No. 91 [protected]

I had booked refill on 14.12.2014 and booking no.was 487425 against my connection no.RT04440. Against my this booking number cash memo [protected] was prepared and I got message for the same. I again got message for delivery of cylinder with this cash memo [protected] on 16.12.2014 (Tuesday) but it seems my Cylinder has been sold by the Distributor as I could not get any cylinder till now. The Distributor Rohini Enterprises could not picked up phone on his given numbers i.e. on [protected], [protected], [protected], [protected]. Then I again booked my refill but the same was dismissed by the Indane company. Now, what is the way to get the refill is not known to me. Please cancel the license of Distributor urgently and deliver the cylinder urgently.

Kottayam, 18/12/2014 Dear Sir, Today (18//12/2014) morning I have lodged a complaint regarding non-receipt of subsidy amount. After registering my details in www.indane.co.in, I have noticed that you have deposited the above subsidy amount to my another bank a/c no. ie [protected] with SBT Kumaranalloor and the amount has been credited to my account. Thank you. I have another a/c no.[protected] with SBI KK Road Kottayam. Earlier the subsidy amount were credited to this account. This caused the confusion and thereby I lodged the complaint. I hereby withdraw my complaint. I am happy now. Sorry for the inconvenience caused to you. Yours faithfully, GK Pillai Consumer No.20300 of Commander Gas Agencies, KK Road Kottayam. 17 digit No.[protected]

Kottayam, Dated : 18/12/2014 Sub: Non receipt of subsidy amount on account of cooking gas. For your information : My aadhar No. is[protected], PAN No. is ABDPP1649J and Savings Bank A/c No. is [protected] with SBI KK Road Kottayam. (already mapped). Ref: Indane Gas Consumer No.20300 with Commander Gas Agencies, KK Road, Kottayam. 17 Digit DBTL No.[protected] Gas Agency : Commander Gas Agencies, KK Road, Kottayam, Kerala. Dear Sir, On my regd mobile No.[protected] I have received the following message on 11/12/2014:- “Dear Indane customer, Your cyl is delivered against Cash memo no.[protected]. Your 17 digit LPG ID is [protected]. Quote this no. for DBTL.” Sir, in your above message, 17 digit LPG ID nos. you have mentioned only 16 digit. Digit 3 in the starting is missing. In other words my correct 17 digit LPG ID is [protected] 8. I have received cylinder on 10/12/2014 and till today I have not received subsidy amount. Perhaps it is due to the mistake in 17 digit LPG ID done by your office. Will you kindly look into it and expedite the subsidy amount to me as early as possible. My aadhar no. has already been mapped, and earlier times also I had received the subsidy amount in time i.e.within 2 days of the delivery of cylinders. Thanking you, Yours faithfully, G.K. Pillai Nandanam House, Near Puthukulangara Temple, P.O. Kumaranalloor, Kottayam, Kerala, Pin 686016 Mobile No. [protected] Email: [protected]@gmail.com

N.Radhakrishna Murthy, 310, Agna Indraprasta, #33.Shamanna Lane, Church St, Murugeshpalya, Bangalore-560017 Indane LPG Consumer NO:612176, LPG ID: [protected] (only 16 digits) LPG Distributer: Ananth Gas Agencies, , Indane Gas Road, near HAL Hospital, Bangalore-560017 Iam NON AADHAR Card Holder. I submitted Form 3 to my SBI, ISRO, Vimanapura, Bangalore-17. They said that 16 digits LPG ID given by LPG Agency is not accepted by the System. Shall I request you to allot 17 digits LPG ID through my Distributer to credit LPG subsidy. Regards. [protected]@yahoo.co.in Ph:[protected]

I am LPG consumer of Indane thro' Indra Indane Service and my consumer number is PY09384. Whenever I placed orders for Indane for my domestic use, the agency used to collect an extra amount of Rs.50-00 from me as delivery charges. When I enquired other customers, they also confirmed that they are also giving this amount as service/delivery charges. For example, I purchased one Indane LPG on 16/12/2014 vide Bill No.[protected] with my payment of Rs.820-00 whereas in the sale bill, only Rs.770-00 was endorsed. Please take necessary steps for motivating the agency to collect the exact bill amount hereafter not only from me but also from other Customers. Regards, T.Sivasubramanian 21, Subramaniar street, Thillai Nagar Villianur 605 110 Puducherry State. Mobile No.[protected]

I am A.sathyan, Consumer No.184802 of Mini gas agencies, Kundara. I have booked order for refill cylinder on 15.11.2014 through IVRS system. To enquire about the delivery of the cylinder, the agency is keeping the phone in always engaged mode, otherwise please check up. Please do necessary action or warn the agency, as I am in need of refil cylinder urgently.

I reported to the Agency-Zirakpur Indane, defence colony, behind Lucky Dhaba, Zirakpur Patiala Road, Zirakpur, SSA Nagar, that around3 times fake bookings have been done on my Consumer No. Thereafter a mobile no was given to report in future. Next time a fake booking was done I reported and it was cancelled. However, Today, again it happened that not only a fake booking was done. Fo which I received sms of booking at 8.30 am. Then at 9.11 am I received sms of cash memo being generated. I immediately called the agency and reported. Inspite of it/complaint I received a sms of cylinder being delivered against cash. Whereas, I have neither booked nor received the gas cylinder. As I'm a lawyer, I can immediately make out from the modus operandi that this is a clear case of fraud being played on the consumer by fake bookings. I have sent a email to the agency from the iocl website. Please take notice that if strict action against the agency is nit taken and my quota returned to me I'll be moving the Consumer Forum/Court taking civil & criminal redressal. Naveender p. K. Singh Copy of sms: 8.38 am Booking for consumer no. 17098 is registered with ref no.[protected]If you have Aadhaar no.pl link with your distributor and bank to become CTC customer. 9.11am Cash memo [protected] generated for booking no. [protected], shall be delivered shortly.You can handover your AADHAR card Xerox along with Form-2 to Delivery boy 9.54 am Dear Indane customer, your cyl is delivered against cash memo no. [protected]. Your 17 digit LPG ID is [protected]. Quote this no for DBTL.