| Address: Kanpur, Uttar Pradesh |
Dated : 09-12-14
Dear Sir,
I have booked my 7th Indane LPG Cylinder on 08-11-14 and the booking no. allotted to me was 491, my gas agency name is "Kanpur Gas And Allide Agency", at 25/7, Mall Road Kanpur, and my consumer no. is 6276 in the name of Surya Prasad Chaurasia.
But about 1 month has been passed away and my home-delivery of the LPG has been not yet received by me, and the agency is not giving me the proper response and asking for the re-booking again.
Kindly look into the matter and plz. do the needfull.
Thanking You,
Your's Faithfully,
Surya Prasad Chaurasia,
64/108, Gadaria Mohal,
Kanpur (U.P.)- 208 001.
Aug 14, 2020
Complaint marked as Resolved
Dec 15, 2014
Updated by SURYA PRASAD CHAURASIA Dated : 09-12-14 Dear Sir, I have booked my 7th Indane LPG Cylinder on 08-11-14 and the booking no. allotted to me was 491, my gas agency name is "Kanpur Gas And Allide Agency", at 25/7, Mall Road Kanpur, and my consumer no. is 6276 in the name of Surya Prasad Chaurasia. But about 1 month has been passed away and my home-delivery of the LPG has been not yet received by me, and the agency is not giving me the proper response and asking for the re-booking again. Kindly look into the matter and plz. do the needfull. Thanking You, Your's Faithfully, Surya Prasad Chaurasia, 64/108, Gadaria Mohal, Kanpur (U.P.)- 208 001.
We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .