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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 401

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G
Gurjit Singh Matharoo
from Bengaluru, Karnataka
Dec 2, 2014
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I want to do complaint against my distributor 'INDERJEET GAS AGENCY, INDL. AREA-B, LUDHIANA-141003 (PHONE NO.[protected] &[protected]' to misguide me about the DBTL scheme. My consumer number is also connected with my bank account number since last year and i also received the subsidy in my bank account. I received a lot of messages from Indane Co. that if your consumer number is already attached with bank account you have not to do anything again. I also confirm this from my distributor. They sure me that your consumer number is linked with your bank account and you have no problem to receive the subsidy in your bank account. But after 15 days from receiving of my cylinder, no subsidy transfer in my bank account. When i contact with my distributor, they told me to came in our office with your bank pass book. I went there and wait for my turn to meet with the owner (Mr. Inderjeet Singh) of the agency. When the owner left from the agency, they told me that he is out and now not possible to meet with him. He is not busy. He sit with his one of the employee in his office. The staff of the agency not convey to the owner that somebody want to met with him outside. We are not free for them. I want to do the action against the owner of the agency otherwise i send my complaint to the Prime Minister about that. Thank you.
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    A
    ADHIKLAL
    from Delhi, Delhi
    Dec 2, 2014
    Resolved
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    Resolved

    Address: Munger, Bihar

    I am domestic lpg consumer of nikhil gas service, indane distributor authoried by iocl. My name is
    Registered to the name of adhik lal madh on the place of adhiklal yadav mishanding data entry by computer operator. I request many time for name correction and summit kyc form with id and address proof & bank a/c detail 3 times demanded by distributor but up till now my name has not corrected
    Recently i have obtained non adhar cash transfer mandate form 4. How will i submitted without
    Correct name.Plz my problem of name correction sortout.

    Thank
    Adhiklal yadav, consumer no.- 18329
    Ekasi tola, bariarpur, distt - munger (Bihar )
    Mob - [protected]
    Complaint marked as Resolved 
    I am the holder of consumer No. 18329 (Now 17 Digit No.- 37500000090696954) under the distributor NIKHIL GAS SERVICE, Munger (Bihar)811201, Ph-06344-220871, 223145.I went to the distributor many time and Indian Oil Corporation issued Compaint Status ID – 974535 on 03-12-2014 intimated the fact of correction in the consumer's name. My name is ADHIKLAL YADAV but they have entered in the computer as ADHIK LAL MADH. When I pointed out incorrect spelling in my name, I will be in trouble. Accordingly I requested them repeatedly to carry out correction but they intimated me that correction or modification will be done by the representative of the Indian Oil Agency and when this correction will be made is not known to them. I would request you kindly to direct the Distributor or the representative, as the case may be, to carry out in the spelling of my name immediately.If my name correction has not done then I shall be out of subsidy facility.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      R
      RA1960
      from Brahmapur, Odisha
      Dec 2, 2014
      Resolved
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      Resolved

      Reset my password

      Address: Chennai, Tamil Nadu

      Sir, I have registered my name for online gas booking, in that I registered my user name only, the password was send by you through my e mail ID [protected]@gmail.com. But that password is not supported for lo gin. Please the further steps may please be intimate to me how to change the password to this email. Thanks....
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      M
      Madan Pugalia
      from Lucknow, Uttar Pradesh
      Dec 2, 2014
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      Address: Kolkata, West Bengal

      While going to the office of Indane Distributor Blue Star, 43, G.T.Road, Sibtala, Bhadrakali, Hooghly for collecting necessary Forms as prescribed by the newly brought rules, the Officer and Staff present there is not in a position to distribute Me the same, they were reluctant to arrange the same and also showed no interest. Also the Staff present there is misguiding Me. From last three days I am trying to collect the form but not succeeded. the nature of doing work will be such that one may find the best way to fulfill His work. But in this particular Office I have visited a number of times, always I was ill treated.
      Please do the needful, necessary action is highly solicited.
      A letter of this kind is very much embarrassing to make, but I do hope I shall not be disappointed.

      Cust No. [protected](24443)
      M.K.Pugalia
      99, D.P.J.M.Sarani
      BHADRAKALI, VENUS MORE,
      H/O, KISORE SHAH,
      ARKYA.HOMIYA.HALL-712232
      [protected]
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        B
        bharat sir
        from Delhi, Delhi
        Dec 2, 2014
        Resolved
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        Resolved

        Booking of my refill without my knowledge

        Address: New Delhi, Delhi

        Dear Sir/Mam,
        My name is Bharat Bhushan Trivedi & my consumer no. is KG10360. My distributor name is KHANDHARI GAS situated at POCKET A-00, PLOT NO. 63, LIG, SECTOR-2, ROHINI, NEW DELHI-110085.i am getting notified by SMS of refill booking almost every month without my knowledge. Its showing booking no, cash memo no & delivery date too. Every time The executive at gas agency told me that it could be booked accidently &...
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        H
        happydoel
        from Aizawl, Mizoram
        Dec 2, 2014
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        Address: Tarn Taran, Punjab

        I Sucha singh S% kartar singh Residing of gali sarafan wali, near darbar sahib Tarn Taran Am drawing LPG from Tarn Taran gas Agency, Distt. Tarn Taran (Agency contact no.[protected]) since 18/01/1997 vide gas costumer no.T-7885.on shifting data in computer my name spelling wrong printed by gas a Agency. My correct name is sucha singh, where as printed in computer by gas Agency Suha singh (C Word misprint) .Please Correct name spelling ie sucha singh or advise further action. Thanking You.
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          R
          rajib28101968
          from Pune, Maharashtra
          Dec 2, 2014
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          Address: Kolkata, West Bengal

          Dear Sir MY INDANE DISTRIBUTOR M/S ABHIJIT ENTERPRISE, CODE 140366 TO ACCEPT FORM 4 FOR LINKING BANK A/C FOR DBTL INSPITE THAT IT WAS FILLED AND SUPPORTED WITH REQUIRED DOCUMENTS AS STIPULATED. I REQUEST YOUR KIND INTERVENTION TO SHORTOUT THE MATTER THANKING YOU YOURS FAITHFULLY RAJIB BANERJEE INDANE CUSTOMER ID 3 [protected] CUSTOMER NO.18270
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            D
            dhruv@01
            from Delhi, Delhi
            Dec 2, 2014
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            Dear Sir/Mam, My consumer no. is 2397 and the distributor name is SHRI RADHA GOBIND GAS SERVICE, K/171 sham block, kailash nagar, Delhi. I have done booking on dated 25/11/2014, Reference No. 469019 and Cashmemo No. [protected]. till date we have not received cylinder, I have made the complaint on their toll free number too but still my problem is pending. You are requested to inquiry for the same because we have great need of refill cylinder. I hope you understand that it is a serious issue if the cylinder gets empty before the new cylinder gets delivered. Hoping to hear from you soon. Thanks & Regards Dharmender [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              K
              kumarswamy cs
              from Kasaragod, Kerala
              Dec 2, 2014
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              Address: Bangalore, Karnataka

              Dear sir my consumer no.97460 called rashmi gas agency nayandanahalli mysore rd bangalore they said uour booking is blocked please bring original documents and write reason for not using. I gave all documents with letter for unlock on 8th november. Still today they not unlocked. My mail id [protected]@gmail.com And also they not gaven acknowledgement also. Please do the needful
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                S
                Sibi Tom Mathews
                from Bengaluru, Karnataka
                Dec 1, 2014
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                I made a booking for a LPG refill online on 12 November, 2014. My Consumer # is CX6884589 and Booking Ref # 900942 with Sri Rama Agencies (Indane Distributors, No.1, 6th Cross, Dayananda Layout, Tambhu Chetty Palya Main Road, Hoysalaya Nagar, Bengaluru) . Tel #[protected]. I got a cash memo generated on 19th November # [protected] but no delivery was made. I even made a complaint on [protected]@indianoil.in with Ref # 1661779 on 26th November. Today I can see on the Indane website that the LPG cylinder was delivered on 22 November, 2014. This is False . I have not received the cylinder. The agency is cheating the consumer, company and country. Please need at-most attention.
                Aug 14, 2020
                Complaint marked as Resolved 
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                The complaint has been resolved in 36hrs of raising the same with the Ministry of Petroleum and OICL. I received my LPG cylinder at 6pm yesterday. I would like to thank all the officers who looked into this case and resolved it in a swift manner.

                I am not aware of which participant was corrupt but the I believe the upright officers found the issue valid and solved it.

                The complaint process I adopted:
                1. Please ensure you have all relevant print screen copies of the various information in the your indane login saved for evidence.
                2. ensure you have all complaint Ref # noted. All document # noted. Names of People and Tel # noted.
                3. Only if the delivery is not made / False claims made, raise the complaint with the distributor and respective LPG provider.
                4. If you are a Income Tax Assesse and you pay Income Tax to the Central government, then it is your RIGHT to object/complain to the respective Central Ministry who deals with it for any corruption that you come across ( such as my case). I have done the same with the Petroleum Ministry.

                Please ensure you have all paperwork and your complaint method adopted was righteous, I am sure your complaint will be resolved in a clean and swift manner.
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                  V
                  vikas.tank
                  from Mumbai, Maharashtra
                  Dec 1, 2014
                  Resolved
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                  Resolved

                  Address: Jaipur, Rajasthan

                  Dear Sir, my Cunsumer No. is 2159V, my cylinder was leakage yesterday evening, Today morning while raising complain over phone, Executive sit on complain cell said in Very unusual and unprofessional language, He said, ( Agar Gas Leakage haa to aapko Check kar ke Lena chahia, Ye aapki Problem ha ) . I felt very ashamed over his response over phone, If any consumer is requesting on Gas leakage, then why Delivery Boy to not check while delivering Gas to consumer . This should be responsibility of Delivery boy while delivering cylinder . finally another Delivery boy came to collected cylinder only as assurance of Delivering replacement cylinder by tomorrow morning. But the way hiring employee speaking and not able to satisfying consumers is not upon to mark by your company to satisfy consumers, I request you to kindly take appropriate Immediate Action against such employee, really that has heartened me a lot .
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    K
                    KRishna03
                    from Visakhapatnam, Andhra Pradesh
                    Dec 1, 2014
                    Resolved
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                    Resolved

                    Address: Vadodara, Gujarat

                    i apply for my refill on 19/11/14, after a week my mom asking for are lpg to the delivery men name Arjunbhai, he said u have to apply again so when i chked for it, it shows already delivered on 21. so when we go to the office of our dealer for complainng.the man Arjunbhai miss behave with my mom n he said y did u go to the office.?? when my papa talk with him on call he abuse with him n rejected to give us a lpg n bluff him that dnt mess with him, it's not good for us.. plz tell us what to do?? before going to the office of our dealer my mom asked him 3 to 4 time, n the day before we go means on 30/11/2014 my dad call the guy n ask for the reason and tell him that, there is a online confirmation of our lpg, but he said that he doesnt got it till from the office.. today on 1/12/2014 when my mom go to the office and complaint about that, thay said our lpg is already dispatched n deliver too, so we said it wasnt.. thain he scold that guy arjun on phone. after some time when my mom talk with arjun on phone he got angree n said y did you go to the office and said i will give it toda, but till the night it wasnt come so my dad call him agian, that time arjun got angree n miss behave with him n bluff him, dnt mess otherwise its not good for us.. what to do with this kind of behavior of employ.. n still my LPG is not deliverd.. help us
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      N
                      ncpal
                      Dec 1, 2014
                      Resolved
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                      Resolved

                      Address: North 24 Parganas, West Bengal

                      Dear Sir, My old booking number 733746 dated 26 Oct, 2014 13:13:30 is showing open in your system though delivery has already been done against this booking on 17.11.2014 vide Bill No [protected]. Because of this I am not able to make a new refill booking request. I tried numerous times to contact my distributor DUM DUM GAS SUPPLY over phone but in vain. I approached them personally today and requested them to book a refill in my name. However, they simply refused to hear my request and on being insisted again they retorted that it would not be possible for them to entertain my request at the moment. As a customer of yours am I supposed to face such behavior from your distributor? If I cannot book the refill through phone booking, nor through Internet, nor by meeting the distributor personally, how shall I book the cylinder? What is the meaning of such harassment? Kindly help. With regards Narayan Chandra Pal Gas Consumer No = 50663 Mobile = [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        S
                        Sanjana Bhatia
                        from Allahabad, Uttar Pradesh
                        Dec 1, 2014
                        Resolved
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                        Resolved

                        Regarding Subscription Voucher missing

                        Address: Lucknow, Uttar Pradesh

                        Sir/Madam My mother in law Smt. Rajkumri Bhatia's LPG connection no-G1783 andshe is a customer of M/s Gas &Gadgets, Gole Market, Mahanagar, Lucknow, Uttar Pradesh since 1969. I have lost my Subscriprition voucher no-802103. I have given an affidavit for this in 1987 but duplicate voucher was not issued. Now I have shifted my house from C-43 Paper Mill Colony, Nishatganj to 4/486 Vijaynat Khand, Gomtinagar, Lucknow. For shifting...
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                        luloos1
                        from Mumbai, Maharashtra
                        Nov 30, 2014
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                        My name is Abdul Salam K K Aadar No:[protected] ID Card No: XFI0208355 Sir When i check indane website i have seen my documents are entered from koodathai gas agency but even after many months they are not ready to deliver cylinders.i visited and asked them almost 10 times. They are not ready to give proper response. Kindly do necessery actions
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                          Z
                          Zathish Chandran
                          from Mavelikara, Kerala
                          Nov 30, 2014
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                          Dear sir, my name is Satheesh Chandran, satheesh bhavanam, payyanalloor, Nooranad-690504, we have already booked for refiil cylender by telephone for the month of 10 th october 2014(Consumer No.40736 and booking No.220410) .But th concerned gas agency did not supply refill cylender yet.(Raveendra Gas Agency, Sooranad-Kollam, Kerala).This agency has not attend the telephone at their office time.Hence i request you to take necessary action against this agency my mobile ph no.[protected]
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                            M
                            manash
                            from Bhubaneshwar, Odisha
                            Nov 29, 2014
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                            Address: Bikaner, Rajasthan

                            sir my name is Avinash subudhi a resident of bikaner having consumer no CX12514633 having LPG ID 3 [protected] would like to state that i have ordered a cylinder through your online booking site, booking reference 900088 dated 19/11/2014 but still i have not awaited to get a cylinder .May i know the reason of your bad service or should i move to other service providers.kindly do the needful or tell me atleast how many days before i should book the cylinder to get it on time??
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                              K
                              kuhurani
                              from Mumbai, Maharashtra
                              Nov 29, 2014
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              Dear sir, We have already booked for refill cylinder by telephone for the month of October 2014 & november 2014, but we did not received any cylinder yet. After interrogation it reveals that my cylinder has been already despatched. But how it can be possible. You are requested to inquiry for the same because we have great need of refill cylinder. With regards, Mrs. Kuhu Rani C-316, Delta -1 Greater noida Consumer no. [protected] Kasna indan gas service, Shop no 16H, ALPHA-2 GREATER NOIDA
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                sakthisaku
                                Nov 29, 2014
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                                Address: Virudhunagar, Tamil Nadu

                                My name is R.PonnaMal . From TamilNadu ( Virudhunagar -626001) My gas cost is 408 rupees .. But delivery man all time collect 435 rupees .Why that ?? You told them customer :pay no tips ..But they collect 30% more than main cost Why that??? my phone : 91-[protected]
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                                  Richard Jones
                                  from Coimbatore, Tamil Nadu
                                  Nov 29, 2014
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                                  Address: Jodhpur, Rajasthan

                                  My consumer no. Is 48259... Pls. I am desperate to know why our gas agency VEER SHIV GAS SERVICE is not delivering our gas in time. I[censored] check our booking date u will know when I have booked the gas and as of today I am still waiting for the gas to arrive. Yesterday 28th nov. 2014 I went to the office to find out, and that is when he promised me that the gas will b delivered immediately... Still I have not received... Tell me what is the issue... This is the third time it is happening and once I even received a message it is delivered and then the next day I recieved a message it is cancelled. All thru the year I have only booked 3 gas... Who is to b blamed... Pls. Do the needful... We r struggling with gas Thank you Yours sincerely Richard jones
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