Indian Oil Corporation [IOC] Complaints & Reviews

.Consumer no. Sc 04142, shachi charu indane gas, debra. Wb. Gas book on 22/11/14, no delivary gas. But 16/12/14 gas book and delivary on 28/12/14, sir pl. Take action.

I am customer of your company, i am residing at Belgaum in Karnataka. Till last month, Sony Enterprieses was giving services to my number 30139. later on without any intimation of any sort, not even a SMS, the service provider has been chanaged and i was given to understand that one AShok India Agencies, at Belgaum will service my connection under new connection number CX 18698978.

PLEASE NOTE I HAVE BOOKED CYLINDER ON 14TH OF FEBRUARY-2015 UNDER THE IMPRESSION THAT SONY ENTERPRISES AT BELGAUM WILL SERVICE THE CONSUMER NO.30139. WHEN I ENQUIRED WITH THE DELAY IN DELIVERY OF LPG WITH SONY ENTERPRISES, BELGAUM, IT WAS TOLD THAT MY AREA HAS BEEN TRANSFERRED TO ASHOK AGENCIES AT HINDALAGA, BELGAUM. ACOCRDINGLY, ON 4.3.2015 I HAVE BOOKED THE NEW CYLINDER. HOWEVER, TILL TODAY UPTO 29.3.2015, I HAVE NOT RECEIVED THE CYLINDER. FURTHER, THE SAID AGENCY HAS DISPLAYED CONTACT NUMBER AS [protected]. BUT FOR THE LAST 10 DAYS, THOUGH I HAVE BEEN TRYING TO CONTACT THE SAID AGENCY THROUGH THAT NUMBER. BUT THE RECORDED MESSAGE "THE TELEPHONE NUMBER YOU ARE CALLING IS OUT OF ORDER" IS REPEATED.

PLEASE NOTE, THERE IS A DEFICIENT SERVICE IN NOT INFORMING THE CHANGE OF SERVICE PROVIDER BY PROPER MEANS PRIMARILY. SECONDLY, THE SAID AGENCY WHICH IS NOT ABLE TO KEEP ITS TELEPHONE IN ORDER, HOW COULD GIVE SERVICE IN A PROPER WAY.

IF MY GRIEVANCE IS NOT REDRESSED, I WILL BE COSTRAINED TO APPROACH THE COMPETENT AUTHORITY FOR TAKEING SUITABLE STEPS AGAINST YOUR COMPANY AS WELL AS AGENCY.

My consumer no is 4400
my complaint is not getting subsidy to my bank account from feb to August and nobody
Satisfy answering me your agency
Necesary action pl

The complaint has been resolved in 36hrs of raising the same with the Ministry of Petroleum and OICL. I received my LPG cylinder at 6pm yesterday. I would like to thank all the officers who looked into this case and resolved it in a swift manner.

I am not aware of which participant was corrupt but the I believe the upright officers found the issue valid and solved it.

The complaint process I adopted:
1. Please ensure you have all relevant print screen copies of the various information in the your indane login saved for evidence.
2. ensure you have all complaint Ref # noted. All document # noted. Names of People and Tel # noted.
3. Only if the delivery is not made / False claims made, raise the complaint with the distributor and respective LPG provider.
4. If you are a Income Tax Assesse and you pay Income Tax to the Central government, then it is your RIGHT to object/complain to the respective Central Ministry who deals with it for any corruption that you come across ( such as my case). I have done the same with the Petroleum Ministry.

Please ensure you have all paperwork and your complaint method adopted was righteous, I am sure your complaint will be resolved in a clean and swift manner.