Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir/Mam,
My name is Bharat Bhushan Trivedi & my consumer no. is KG10360. My distributor name is KHANDHARI GAS situated at POCKET A-00, PLOT NO. 63, LIG, SECTOR-2, ROHINI, NEW DELHI-110085.i am getting notified by SMS of refill booking almost every month without my knowledge. Its showing booking no, cash memo no & delivery date too. Every time The executive at gas agency told me that it could be booked accidently & whenever I need a refill, It will be delivered soon.Now my question is that who is booking my refill on my behalf. I am in doubt that someone at agency itself is misusing my no.and my refills is selling in black market. Even the delivery man is not giving me the cash memo on the pretext of giving it next day but next day never come.I have to visit my dealer atleast two or three time personally to deliver my refill when I need it. You are requested to inquiry for the same because if they are misusing my no then it’s a serious issue. Hoping to hear from you soon. Thanks...

I Sucha singh S% kartar singh Residing of gali sarafan wali, near darbar sahib Tarn Taran Am drawing LPG from Tarn Taran gas Agency, Distt. Tarn Taran (Agency contact no.[protected]) since 18/01/1997 vide gas costumer no.T-7885.on shifting data in computer my name spelling wrong printed by gas a Agency. My correct name is sucha singh, where as printed in computer by gas Agency Suha singh (C Word misprint) .Please Correct name spelling ie sucha singh or advise further action. Thanking You.

Dear Sir MY INDANE DISTRIBUTOR M/S ABHIJIT ENTERPRISE, CODE 140366 TO ACCEPT FORM 4 FOR LINKING BANK A/C FOR DBTL INSPITE THAT IT WAS FILLED AND SUPPORTED WITH REQUIRED DOCUMENTS AS STIPULATED. I REQUEST YOUR KIND INTERVENTION TO SHORTOUT THE MATTER THANKING YOU YOURS FAITHFULLY RAJIB BANERJEE INDANE CUSTOMER ID 3 [protected] CUSTOMER NO.18270

Dear Sir/Mam, My consumer no. is 2397 and the distributor name is SHRI RADHA GOBIND GAS SERVICE, K/171 sham block, kailash nagar, Delhi. I have done booking on dated 25/11/2014, Reference No. 469019 and Cashmemo No. [protected]. till date we have not received cylinder, I have made the complaint on their toll free number too but still my problem is pending. You are requested to inquiry for the same because we have great need of refill cylinder. I hope you understand that it is a serious issue if the cylinder gets empty before the new cylinder gets delivered. Hoping to hear from you soon. Thanks & Regards Dharmender [protected]

Dear sir my consumer no.97460 called rashmi gas agency nayandanahalli mysore rd bangalore they said uour booking is blocked please bring original documents and write reason for not using. I gave all documents with letter for unlock on 8th november. Still today they not unlocked. My mail id [protected]@gmail.com And also they not gaven acknowledgement also. Please do the needful

I made a booking for a LPG refill online on 12 November, 2014. My Consumer # is CX6884589 and Booking Ref # 900942 with Sri Rama Agencies (Indane Distributors, No.1, 6th Cross, Dayananda Layout, Tambhu Chetty Palya Main Road, Hoysalaya Nagar, Bengaluru) . Tel #[protected]. I got a cash memo generated on 19th November # [protected] but no delivery was made. I even made a complaint on [protected]@indianoil.in with Ref # 1661779 on 26th November. Today I can see on the Indane website that the LPG cylinder was delivered on 22 November, 2014. This is False . I have not received the cylinder. The agency is cheating the consumer, company and country. Please need at-most attention.

Dear Sir, my Cunsumer No. is 2159V, my cylinder was leakage yesterday evening, Today morning while raising complain over phone, Executive sit on complain cell said in Very unusual and unprofessional language, He said, ( Agar Gas Leakage haa to aapko Check kar ke Lena chahia, Ye aapki Problem ha ) . I felt very ashamed over his response over phone, If any consumer is requesting on Gas leakage, then why Delivery Boy to not check while delivering Gas to consumer . This should be responsibility of Delivery boy while delivering cylinder . finally another Delivery boy came to collected cylinder only as assurance of Delivering replacement cylinder by tomorrow morning. But the way hiring employee speaking and not able to satisfying consumers is not upon to mark by your company to satisfy consumers, I request you to kindly take appropriate Immediate Action against such employee, really that has heartened me a lot .

i apply for my refill on 19/11/14, after a week my mom asking for are lpg to the delivery men name Arjunbhai, he said u have to apply again so when i chked for it, it shows already delivered on 21. so when we go to the office of our dealer for complainng.the man Arjunbhai miss behave with my mom n he said y did u go to the office.?? when my papa talk with him on call he abuse with him n rejected to give us a lpg n bluff him that dnt mess with him, it's not good for us.. plz tell us what to do?? before going to the office of our dealer my mom asked him 3 to 4 time, n the day before we go means on 30/11/2014 my dad call the guy n ask for the reason and tell him that, there is a online confirmation of our lpg, but he said that he doesnt got it till from the office.. today on 1/12/2014 when my mom go to the office and complaint about that, thay said our lpg is already dispatched n deliver too, so we said it wasnt.. thain he scold that guy arjun on phone. after some time when my mom talk with arjun on phone he got angree n said y did you go to the office and said i will give it toda, but till the night it wasnt come so my dad call him agian, that time arjun got angree n miss behave with him n bluff him, dnt mess otherwise its not good for us.. what to do with this kind of behavior of employ.. n still my LPG is not deliverd.. help us

Dear Sir, My old booking number 733746 dated 26 Oct, 2014 13:13:30 is showing open in your system though delivery has already been done against this booking on 17.11.2014 vide Bill No [protected]. Because of this I am not able to make a new refill booking request. I tried numerous times to contact my distributor DUM DUM GAS SUPPLY over phone but in vain. I approached them personally today and requested them to book a refill in my name. However, they simply refused to hear my request and on being insisted again they retorted that it would not be possible for them to entertain my request at the moment. As a customer of yours am I supposed to face such behavior from your distributor? If I cannot book the refill through phone booking, nor through Internet, nor by meeting the distributor personally, how shall I book the cylinder? What is the meaning of such harassment? Kindly help. With regards Narayan Chandra Pal Gas Consumer No = 50663 Mobile = [protected]

Sir/Madam My mother in law Smt. Rajkumri Bhatia's LPG connection no-G1783 andshe is a customer of M/s Gas &Gadgets, Gole Market, Mahanagar, Lucknow, Uttar Pradesh since 1969. I have lost my Subscriprition voucher no-802103. I have given an affidavit for this in 1987 but duplicate voucher was not issued. Now I have shifted my house from C-43 Paper Mill Colony, Nishatganj to 4/486 Vijaynat Khand, Gomtinagar, Lucknow. For shifting the connection, I have told by the agency that I have to give new affidavit for this. Please help me out of it. Thanking your

My name is Abdul Salam K K Aadar No:[protected] ID Card No: XFI0208355 Sir When i check indane website i have seen my documents are entered from koodathai gas agency but even after many months they are not ready to deliver cylinders.i visited and asked them almost 10 times. They are not ready to give proper response. Kindly do necessery actions

Dear sir, my name is Satheesh Chandran, satheesh bhavanam, payyanalloor, Nooranad-690504, we have already booked for refiil cylender by telephone for the month of 10 th october 2014(Consumer No.40736 and booking No.220410) .But th concerned gas agency did not supply refill cylender yet.(Raveendra Gas Agency, Sooranad-Kollam, Kerala).This agency has not attend the telephone at their office time.Hence i request you to take necessary action against this agency my mobile ph no.[protected]

sir my name is Avinash subudhi a resident of bikaner having consumer no CX12514633 having LPG ID 3 [protected] would like to state that i have ordered a cylinder through your online booking site, booking reference 900088 dated 19/11/2014 but still i have not awaited to get a cylinder .May i know the reason of your bad service or should i move to other service providers.kindly do the needful or tell me atleast how many days before i should book the cylinder to get it on time??

Dear sir, We have already booked for refill cylinder by telephone for the month of October 2014 & november 2014, but we did not received any cylinder yet. After interrogation it reveals that my cylinder has been already despatched. But how it can be possible. You are requested to inquiry for the same because we have great need of refill cylinder. With regards, Mrs. Kuhu Rani C-316, Delta -1 Greater noida Consumer no. [protected] Kasna indan gas service, Shop no 16H, ALPHA-2 GREATER NOIDA

My name is R.PonnaMal . From TamilNadu ( Virudhunagar -626001) My gas cost is 408 rupees .. But delivery man all time collect 435 rupees .Why that ?? You told them customer :pay no tips ..But they collect 30% more than main cost Why that??? my phone : 91-[protected]

My consumer no. Is 48259... Pls. I am desperate to know why our gas agency VEER SHIV GAS SERVICE is not delivering our gas in time. I[censored] check our booking date u will know when I have booked the gas and as of today I am still waiting for the gas to arrive. Yesterday 28th nov. 2014 I went to the office to find out, and that is when he promised me that the gas will b delivered immediately... Still I have not received... Tell me what is the issue... This is the third time it is happening and once I even received a message it is delivered and then the next day I recieved a message it is cancelled. All thru the year I have only booked 3 gas... Who is to b blamed... Pls. Do the needful... We r struggling with gas Thank you Yours sincerely Richard jones

I am Indane customer of Seetharama gas agency in Jigani, Anekal. I have been taking regular cylinder but had a break of 1 year as I was not at home. So as per the rule my connection got deactivated . After that when I am trying to reactivate my connection by filling in the form and submitting the required documents I am not able to do so and more than 1 month has passed and nothing had happened. Every time I call the agency they tell me to call after 2-3 days and so on.The problem is not getting solved and it is more than 3 months that I have been calling them and visitng their office

I AM A CONSUMER OF YOUR COMPANY HAVING SI.NO.23456. I AM UNABLE TO BOOK MY GAS THROUGH ANY OF YOUR BOOKING SYSTEM AS THE MOB.NO. REGISTERED AS MY PERSONAL PH.NO.IS REJECTED(BLOCKED).EVEN IN ON LINE, GAS BOOKED IN LAST MONTH[protected]VIDE REF.NO.100179 ALTHOUGH DELIVERED ON 22-11-14 IS SHOWING PENDING SO BOOKIG PATH IS CLOSED HERE ALSO. I HAVE CONTACED MY DISTRIBUTOR M/S BEST FLAME END NO. OF TIMES, DISTRIBUTOR HAS RAISED HIS HAND TELLING HELPLESS.HENCE I REQUEST U TO KINDLY UNREGISTER MY REJECTED MOB.NO([protected]) OR REGISTER MY NEW MOB.NO.[protected]. SO THAT I CAN BOOK MY GAS COMFORTABLY.

I am drawing LPG From Tarn Taran gas Agency, distt tarn Taran (Agency contact no.[protected]) since 18/01/1997 vide gas customer no.T-7885. On shifting data in computer, my name spelling wrong printed.my correct name is SUCHA SINGH, where as printed in computer by gas agency is SUHA SINGH. Please change the name spelling or to advise further action. Thanking you sir,

I AM THE CONSUMER OF DOMESTIC INDANE LPG (CONSUMER NO. CX394337) AND UNABLE TO GET THE REFILLED CYLINDER. I AM NOT ABLE TO BOOK REFILL CYLINDER ONLINE OR BY IVRS OR BY SMS AS STATED IN (http://indane.co.in/book_cylinder.php) WEBSITE, I HAD SPOKEN WITH IOCL CUSTOMER CARE THEY TOLD TO REGISTER MOBILE NO AT DISTRIBUTOR. I AM CALLING TO DISTRIBUTOR (PADMAVATHY INDANE GAS AGENGCY, SHAKTINAGAR RAICHUR) FOR BOOKING SINCE LAST 40 DAYS, NITHER BOOKING NOR TAKING ACTION TO REGISTER MY MOBILE NO TO ACTIVATE IVRS SERVICE. THEY CALLED ME TO SHOP BUT WHEN I REACHED, SHOP WAS CLOSED AND THEY ‘LL NOT RECIEVE CALLS ALSO AND AFTER WARDS THEY GIVE EXCUSES. INSPITE HAVING DOUBLE CYLINDERS THEN ALSO I NEED TO BEG CYLINDERS FROM MY NEIGHBOURS. THE DISTRIBUTOR IS INEFFICIENT TO DISCHARGE HIS DUTY. PLEASE LOOK INTO THE MATTER AND TAKE NECESSARY STEPS.