Indian Oil Corporation [IOC] Complaints & Reviews

I Ramesh Bhat K(consumer no.-14830) customer of M/s.Salian Gas Agency, 4-75/4(6), Shree vittal Building, opp Post office, Surathkal-575014.We had online booked the cylinder on 6th October 2014, the booking no. Is 223283. We have received a reply about the information regarding the booking of the cylinder that our cash memo no. Is [protected] on 31st October 2014.Still we haven't received the cylinder yet and we are facing the problem as our both cylinders are empty.This problem is a frequent one and we have not received any sort of solutions.In reply we received the below responses. 1. System is imperfect in receiving the booking after 21 days. 2. Load hasn't come. 3. Any delay in the supply, no response through phone. We had to receive cylinder dated 8th November 2014, but was postponed to 10th November 2014 on enqiure.As a result we have stopped receiving the cash memo and we are replied that we had already received the cylinder dated 7th October 2014.PLEASE SEE TO IT THAT OUR PROBLEM IS SOLVED SOON.

I am an Indane Gas consumer in North Howrah, West Bengal. My distributor NORTH HOWRAH GAS DISTRIBUTOR has given only 5 refills so far as against my quota of 7 cylinders upto the last month. The delivery period has been increased to 45-50 days Pl. let me know how I shall get 12 cylinders in this year as my entitlement with 5 months left for the year..

Dear Sir, I have booked the cylinder on Saturday 01, Nov and ref number is 836050. As I have only one cylinder and since I have not received 2nd one which have booked another 10 months back, I need this cylinder urgently. I visited the Belendur location 3 times. On Satruday 01 Nov it was closed. On Sunday 02 Nov as it was sunday it was closed. On Mnday 03 Nov my wife visited and forgotten to carry the Book, the concerned person refused to give the cylinder and told her to come on Tuesday between 11.00am to 7.00pm. On Tuesday 04 Nov my wife visited at 6.00PM and the person refused to give the cylinder. My wife literally requested him many times for almost 30 mins. The official timings are mentioned as 11-7, but he was still not willing to give the cylinder. He asked her to come on 05, Nov around 12.30PM. I would request you to reply me what is going to make us come again and again. Sir, We are citizens of India and have the right to take our share of the natural resources which the government has allotted us. If you see my history I take less than 6 cylinders per year. In case of emergency when we go to your outlet why are we treated in this manner? The person in-charge is not even ready to speak to us. I made several calls to the number printed in the office but it was never picked-up. Also the person in-charge gives a deaf ear for what you are requesting for. This makes us feel as a beggar even though we are a proud citizens of India and a prompt taxpayer too. Kindly reply my email and help to continue support my family with daily cooked food as without your good service we will starve not having cooked food. Regards, Rajendra.

As i have bo4=u74ok my refill before 10 days but till now i haven't received my refill.As my distributor says that your 12 subsidy cylinders delivered and now you have to pay for non-subsidy but truth is that till now only 4 cylinders delivered.as my distributor dosen't respond me properly. My consumer no. CX7912223 My distributor is Gururakha gas service. my contact no.[protected]

We have booked for Refilling from Pankaj Mohanbhai Usadadiya with our Consumer Number 22104(Ashtha gas agn.) on 1.11.2014.[protected] . For that Cash Memo is generated [protected] on 4.11.2014 But still we have not received the refill cylinder till date. Our attempt to Call the Agency office is waste and wasted our Phone currency also. If they are not able to lift the calls and attend why they have Agency office. Many times this had happeed earlier also. If they are not able do the things properly you better ask them to close the unit, and we will go for switch over. Consumer No. 22104

I booked my refill order on[protected]. Before this one day Uttrachal gas service provider asked me you don't have to come here to booked the cylinder again and again. Go though online procedure. But after booking i called him many times at this gas agency number[protected]. But they did not received the phone. After i went there and said for send me cylinder. He asked me tomorrow we will send the cylinder. But till today i does not get. Today my booking is cancelled. Due to this i suffered many problems. Kindly take some effective action against uttaranchal gas service provider besides this tell him to send the gas cylinder in prescribed duration.

This is Aparajita Chakraborty wife of Sudip chakraborty, I have a gas connection. No .A28355 I use it till apmonth when I book it amit gas dealer ignore me and no response's to me . then I request them to give my gas .suddnly I offered fore Rs500 to give a staff. I request to you please understand my problem and hurry givi a solution . I will great full to you.

We have booked for Refilling from NATARAJ ENTERPRISES, YELAHANKA, with our Consumer Number 68299 (Lakshmi K. Moorthy) on 16.10.[protected] . For that Cash Memo is generated [protected] on 26.10.2014. But still we have not received the refill cylinder till date. Our attempt to Call the Agency office is waste and wasted our Phone currency also. If they are not able to lift the calls and attend why they have Agency office. Many times this had happeed earlier also. If they are not able do the things properly you better ask them to close the unit, and we will go for switch over. Consumer No. 68299 Lakshmi K Moorthy.

My name is murugan and son of swaminathan, our indane customer number is - 85209 Our Gas cylinder was not delivered to us but we received an sms saying cylinder delivered to us when it is actually not delivered to us because our cylinder was sold to some other by SID-MA Agency. After registering the complaint, the SID-MA Agency supplier came and delivered the half filled cylinder which was already used by some one else. When we asked...

I have gas connection in B R Gas services vide 74053 in the name of Raghuramaraju dandu fased may problams on gas delevary after booking onece genarate cas men\mo could not delevary after samdays canceled the same and new memo genarated the process completed after complant som times the delivery boy not deliveary properly call the gas agency he could not lift his given phone no.there is no proper responce take nessery action or give direction to porceed to consumar form

Hi, I have applied for a new domestic gas connection at J N Enterprises, No.98/6, 20th Main Road, 1st Stage, BTM Layout, Bangalore - 560076. NC Date - 10th April 2014 Application no- 5125450/[protected] I have the gas stove. Needed inspection to be done and new gas cylinder to be provided. I have been to the office for 6-7 times now and always heard the response that "You are not the only customer who is applying. It will take some time". I have not still got the connection till date. Thanks, Smith

I m having gas connection in the name of Mrs.Hemlata Jhavar, whose connection no. is 17145, from sai gas agency, south rajmohalla, indore. I booked a gas cylinder on dated 27/09/2014 through registered mobile no.[protected] and recieved sms of booking confirmation but still on today itself the cylinder not delivered at my home.Regarding this i called many timed at sai gas agency but all time they said it will come in 1-2 days, there is no proper response from there side. Its a kind request to u all that please do the needful on my complaint. Regards, Saurabh Jhavar [protected] [protected]@gmail.com

name of consumer died: M.S.subramaniam, died on 17.4.2000 Consumer wife S.Pattammal, died on 30.5.2008 person who died, his consumer gas supply presently using person name M.S.Ramados addrees : 172, Kuyavar street, Mannur pet, padi post, chennai-600050 . If this continue how about teanage newly married couple get gas supply and this increase can able to compensate ? Pls take action against this kind immediately

Gas connection no 06674 (Mahesh )booked against Ref.No 210170 and No 06686 Rakesh Booked about 10 days earlier no supplied yet. Will take another 10 to 5 days as per distributor.No improvement in supply after on line booking system started. Both refill empty. Kindly help. all malpractices going on in the agency. Mahesh M-[protected] # 457, New Model colony Ambala City Haryana. Rakesh M-[protected] # 242 Prem Nagar Ambala City

Sir, I would like to bring to your notice a complaint regarding the misbehaviour of the supply men of M/s, SAROJ GAS AGENCY, PATHANAMTHITTA, KERALA.This is a common complaint about the people who are on the gas cylinder supply vehicle that they treat the customers like dogs.They start scolding and abusing the lady customers when they come little bit late when the supply vehicle blow horn at the respective doorstep.The supply vehicle does not come on fixed time on specified date which make the customers wait uncertainly for the vehicle to come.On the busy road many vehicle blow horn and ply, out of which the customer cannot spot out the gas agency vehicle by just hearing the horn sound alone.This makes the supply people irritated and they behave indecently to the customers when they get late.I had complained to the manager Mr. Sajeev and no response is seen from his side too.IS THIS THE STYLE OF BEHAVIOUR OF GAS AGENCY MEN TO BEHAVE INDECENTLY TO THE CUSTOMERS? IS IT MANDATORY FOR THE CUSTOMER TO GET SCOLDED BEFORE FRESH GAS CYLINDER IS DELIVERED TO HIM? KINDLY INSTRUCT THESE FELLOWS TO BEHAVE PROPERLY TO CUSTOMERS FOR THEY SURVIVE ONLY BECAUSE OF CUSTOMERS. DR.EUGENE VARGHESE JOSEPH [protected]@gmail.com

I am Rajesh Kumar .My consumer id is 76639.I booked my refill with booking 820123 number Date 17/10/2014. I received message my gas cylinder delivered against Cash memo [protected] on 20/10/2014 but gas refill not received at my house till now. Please rectify the above problem and do the needful. Name of Agency : KK INDANE ENTERPRISES no.147, 4th cross, Cambridge layout, Halasuru, Bangalore Thankyou Yours fathfully Rajesh Kumar

I Mr. Yasbanta Smibha & my friend Mr. Rabi Kumar Yadav have received TV from KOMNA GRAMIN VITARAK KENDRA as on date 15/09/2014 . In the next day we are submitted the TV in Transferee Distributor at Mahavir Gas Aggency KHARIAR ROAD, NUAPADA.The distributor says that we are not received TV, please give the TTV. But the KOMNA GAS AGGENCY says that I can't give the TTV.so what i can do now.please consider our problem and resolve as soon as possible.

my consumer id is 02224 agency is basoda gas agency, ganj basoda, disstrict vidisha M.P. i booked my refill with booking 900026 number date 01/11/2014. i received message my gas cylinder delivered against cash memo [protected] on 4/11/2014 but gas refill not received at my home till now. gas Agency answered again and again you are in queue please wait i will delivered shortly your cylinder bcoz we face gas shortage from company side. please clear the picture because i feel some thing black in the bottom in agency side. yours mamta agrawal Consumer Number 900026

I am an Indane Gas LPG consumer in North Howrah, West Bengal. For the past 3 months there has been delay in supply of refill cylinder by the distributor. Instead of normal delivery time of 25-30 days it is taking 45-50 days in supply of gas cylinder to consumers.

Sir, I have booked refill cylinder on[protected] and the booking No is..900049. On[protected] I got a sms stated that booking No.900049 stands cancelled. I am not changed the residence. and the door is always open somebody inside house always. But the booked cylinder have cancelled without attending consumer place. I don't know why and what is the reason?. Now, I booked another time on 28.10.2014 the booking No. is 900053. Everytime this was happened. please rectify the above system and do the needful. My gas No :CX 5061296 Name of Agency : Gaslinks, Amainchikarai, Chennai..